Cruise Circle

27 Market Pl, S44 6PN, Chesterfield
27 Market Pl
S44 6PN, Chesterfield
+448000231273

Opening hours

  • sunday: (closed)
  • monday: 9h-19h
  • tuesday: 9h-19h
  • wednesday: 9h-19h
  • thursday: 9h-19h
  • friday: 9h-19h
  • saturday: 9h-17:30

Our comment from TraTraTravel UK about Cruise Circle:

Cruise Circle is a highly regarded travel agency specializing in cruise bookings, distinguished by its exceptional customer service and knowledgeable consultants. Numerous clients have expressed their satisfaction with the expertise and support provided by the team, with particular mentions of staff members like Helen, Sarah Hull, Linda, and Nicola.

  • Clients have praised the agents for being helpful, friendly, and patient, ensuring a smooth booking experience.
  • The agency offers competitive pricing and has been recognized for securing excellent deals that often beat other cruise vendors.
  • Many testimonials highlight that the staff goes above and beyond to meet customer needs, providing tailored itineraries and thorough explanations of options whenever required.
  • Customer support does not end post-booking; the team remains available for any queries and changes, ensuring peace of mind for travelers.

While the majority of reviews are overwhelmingly positive, a few customers have encountered issues with post-booking support, particularly regarding flight cancellations and communication. However, management has acknowledged these concerns and is committed to continuous improvement in customer engagement.

Overall, Cruise Circle is not just a service provider, but a partner in planning memorable cruise experiences, with many clients expressing their intent to return for future trips.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Cruise Circle: Reviews

5/5 (197 Reviews)
Joe Sims 9 months ago

Fantastic experience: Helen was so diligent and helpful in assisting me to book a cruise of a lifetime for my parents 70th. The trip isn’t until 2026 but if it’s anything like the customer service, it’ll be fab.

Alistair Duncan 10 months ago

Fantastic experience: Roberta provided a top notch service with a clear itinerary custon made for us - at a very competetive price. Excellent.

Paul 10 months ago

Fantastic experience: Amazing service by Linda she knows alot, don't look anywhere else Linda and cruise circle for your next cruise she will beat them all on price, you won't be disappointed

peter large 10 months ago

Fantastic experience: Sara very knowlegeable and helpful. Nothing too much trouble, probably the best cruise booking experience ever

kevin garland 10 months ago

Fantastic experience: Just booked with Cruise Circle for the first time and Sarah Hull was very helpful with the process of booking.

Steve Butler 10 months ago

Fantastic experience: Booked a cruise using Sarah Hull of Cruise Circle. Excellent service, competitive prices and really efficient and easy to deal with. Recommended.

Mary Hannah 10 months ago

Fantastic experience: We have just booked a cruise with Joy and we were very impressed with the service we received from her. She was very professional, knowledgeable and helpful to get us the cruise we wanted at a great price.

Julie Robertson 11 months ago

Fantastic experience: Great company to deal with - excellent customer service with Joy. Amazing prices.

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CHRISTOPHER SEAGER 11 months ago

Fantastic experience: My go to first call when looking at a cruise. Whoever takes my enquiry is always helpful and knowledgeable to assist with my enquiry. Nicola took my booking today, and her assistance was much appreciated. Very helpful, and we sorted and booked within a few hours of my first call. Joy is also a great point of contact, and has arranged a number of our cruises in the past. Can recommend Cruise Circle without hesitation.

Alan Dickerson 11 months ago

Fantastic experience: We have booked several cruises/ holidays with Joy. She is always very helpful, knowledgeable with the cruise lines and knows what we like. She is honest with her opinions when asked and nothing is too much trouble. We share our thoughts and ideas between us and always get there in the end. Always a first class service

Cruise Circle

What a lovely review Alan, thank you so much for taking the time to write it. Joy has just celebrated her 10 years with the business, we're very lucky to have her as part of a great team of people. Thank you for choosing Cruise Circle. Kindest regards, Jason & Danielle.

David Clare 11 months ago

Fantastic experience: Just booked our first ever cruise and very nervous about booking on line so called Cruise Circle directly and spoke with Sarah a Cruise consultant quickly found we were in safe hands. Sarah guided us through the process with out any pressure explaining everything, answering all our questions including the silly ones. giving us the confidence to go ahead. Sarah your a star thankyou

Grant Woohams 11 months ago

Fantastic experience: 2nd time using Linda Kovacs at Cruise Circle, won’t be the last, feeling good that everything has been booked together to save all the hassle

Alan Thomson 11 months ago

Fantastic experience: Looking at the minefield of options for our special cruise and getting totally confused, we contacted Cruise Circle. Nicola was amazing in guiding us through our options and we eventually booked our dream cruise! All communication and information was perfect.

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Cruise Circle

Thanks for the glowing review Alan, very kind of you to take the time to write it. I'll let Nicola and the rest of the team know. We work hard on our communication skills, so it's great to hear your positive feedback. We look forward to taking care of your travel plans. Take care, Jason & Danielle

Olive Winlow 1 year ago

Fantastic experience: Emma Browne gave us a great price. And a balcony deal too. Over the moon with her service, thank you.

Russell Jays 1 year ago

Fantastic experience: We always get great service from Cruise Circle. Not only is the Sales process easy, but the service stays good after the booking (unlike other cruise agents!) Nicola and Danielle have done it for us again this time with another great tailored itinerary at a brilliant price. Highly Recommended!

Christopher Walker 1 year ago

Fantastic experience: Emma has been so helpful and patient helping myself and also my parents book various trips. Always offering a friendly service and fantastic competitive prices, Emma and the whole Cruise Circle team are fantastic. They cover all aspects of travel and are always on hand and able to give advice or recommendations. Many thanks to the whole team.

Stacy Trewin 1 year ago

Fantastic experience: Excellent service from Helen Booth at Cruise circle. We have used other companies in the past but Helen is by far the best, always managing to seek out the best deals, best cabins and very quick response time. Thank you!

Evelyn McCarthy 1 year ago

Fantastic experience: whilst this is not our first this is the first with cruise circle.. The service given was helpful friendly and polite. Evelyn

Cathy Wilcox 1 year ago

Fantastic experience: Wow, what amazing service from this fabulous travel agent! Emma especially was just great. I booked confident I’ve got a good deal and I’ll definitely be using them again - everyone I spoke to really cared; that quality shone through!

Fran McRae 1 year ago

Fantastic experience: Second time booking with Cruise Circle- good experience. Nicola Krzysiak helped us this time. Good communication, got us a good deal, would recommend, thanks Nicola.

Joanne Aiken 1 year ago

Fantastic experience: The service was excellent. Linda has been accomodating and thorough . She took time too explain everything and answer any questions. It has been a pleasure to work with Cruise circle and I amm excited about the cruise

Steve Penrose 1 year ago

Fantastic experience: I have just booked a holiday for January 2026 with Cruise Circle and Nicola was so helpful, she went the extra mile to check everything out for us and found exactly what we were looking for. This is the second time using Cruise Circle and on both occasions I have received 5 star service. Thank you.

Denise Page 1 year ago

Fantastic experience: We have just booked a cruise with Emma Brown. Emma was very helpful answering our many queries and made the whole experience seem easy. Thank you for your patience and help. Denise and Anthony

John Furseman 1 year ago

Fantastic experience: EXCELLENT SUPPORT AND ADVICE FROM ROBERTA. PROMPT RESPONSE TO OUR QUERIES. CAN'T PRAISE ROBERTA HIGH ENOUGH!

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Paul Lambton 1 year ago

Fantastic experience: Great advice and support from Emma who after 23 years in the cruise industry seems very knowledgeable. Very friendly not pushy support in making the right decision. Would recommend.

Phil Kasper 1 year ago

Fantastic experience: Nicola explained the options, the difference between the two ships I was looking at and came up with a good price. I’m very happy with the service.

Elaine Goasdoue 1 year ago

Fantastic experience: Sarah Hull was excellent; very knowledgable about our ship and the cruise overall.

Sally 1 year ago

Fantastic experience: Just been with virgin voyages via cruise circle awesome trip and thanks to Linda she is so helpful she will tell you all the tips and tricks to make things as cheap and as smooth as possible. Just about to book again with her. She will beat all the other prices. Try her you wo t be disappointed;)

Douglas Wood 1 year ago

Fantastic experience: Hi, first time using cruise circle, recommended by family, Sarah was great, listened to my requirements and helped pick a good cruise at a good price, will certainly use cruise circle again.

carly nichols 1 year ago

Fantastic experience: Really easy to book through Cruise Circle- our first experience- Joy was really friendly and helpful. Looking forward to it!

Julia Rai 1 year ago

Fantastic experience: I've booked a couple of cruises with Cruise Circle and I've been very happy with their communication and the deals they've secured for me. Helen worked very hard to get me exactly what I wanted and the admin team process questions and queries quickly and efficiently. Happy to recommend them.

Sandra Johnson 1 year ago

Fantastic experience: Fantastic service from Roberta Milone and the Cruise Circle admin team. I had to make changes and they have gone over and above to give support and delight me with extras. I recommend Cruise Circle to anyone looking to book their next holiday. Lovely company!

Kevin Doyle 1 year ago

Fantastic experience: We have booked a few custom cruise and stays with Cruise circle and they are excellent. Each time the advisor booked exactly what we wanted. We always book with them now, great personal service with no pressure to buy the package suggested. The admin team is top quality always responsive. Big mention to Sarah Hall our coordinator, a true professional. Many thanks

Susan Hayward 1 year ago

Fantastic experience: I have just booked my first cruise with Emma at Cruise Circle. Her customer service was amazing. She explained everything and answered all questions I asked. With her knowledge and experience she was able to reassure me that I have understood everything and gave me the confidence to go ahead. I am really happy. Thank you Emma and all at Cruise Circle

Linda Mitchell 1 year ago

Fantastic experience: Amazing team to work with, answered every question and guided us to a perfect cruise to suit our needs. Nicola and Joy were outstanding no hesitation in recommending Cruise Circle ⭐️⭐️⭐️⭐️⭐️

Joan Bailey 1 year ago

Fantastic experience: I have just booked a cruise with Cruise Circle with Roberta. Out of the companies I contacted, I received a call from Roberta almost immediately. She was extremely helpful, answered all my questions and then helped me plan my trip. Her return phone calls were prompt and she came back with everything. She organised all my flights and a hotel The price she offered was excellent. I honestly have to say Roberta played a huge part in me booking this holiday. Her customer skills are excellent

ian wyatt 1 year ago

Fantastic experience: Wow... Luckily found Cruise Circle and Emma while looking for a cruise for me, my wife & daughter Emma was absolutely brilliant so knowledgable, really helpful and just lovely to deal with and if that wasn't enough she bettered our usual cruise specialists price Will now use Emma all the time 5 ⭐️

Paul Allen 1 year ago

Fantastic experience: Just booked a cruise with help from Rebecca. Rebecca was very helpful and patiently answered my questions and assisted me with my enquiries.

tahnee chance 1 year ago

Fantastic experience: Excellent Service offered from Sarah. Highly knowledgeable and able to share her own experience of the ship we were booking. Price was cheaper than anywhere else.

Pat Ashtonhurst 1 year ago

Fantastic experience: I have just booked our latest cruise with Emma having booked several previously with Cruise Circle. As usual the service is seamless. Emma was friendly and knowledgeable about the cruise we were booking and the ship, the price was also competitive too which was a bonus. Having dealt with Joy and Danielle with previous cruise bookings it's clear the customer experience matters and it definitely shows. I would highly recommend Emma and her colleagues to anyone considering booking a cruise.

Derek Johnson 1 year ago

Fantastic experience: Fatal? Browsing Cruise Circle for a deal! Pure chance previously researched cruise showed £ promise? 75nts circle S America, to Falklands, Glaciers, Antarctica, Panama. Next- saver to select difference is £300pp after OBS £ deducted, so cabin & dining choice, port transfers all in. Clincher- 3rd cabin available on website was favourite previously vetted. Started to book online. Lost form so ‘my’ cabin now unavailable as ‘in sky’ to me! Phoned Nicola, she took 10 min- she found cabin, panic over job done. Just 18 month to find Balance. Well done!

Barbara Milne 1 year ago

Fantastic experience: I have just booked a cruise to the Norwegian Fiords with Cruise Circle. Helen was very knowledgeable and helpful. She was very friendly and easy to talk to. She spent a lot of time with me and gave me an excellent service. Thank you Helen.

Patrick Hewitt 1 year ago

Fantastic experience: Sarah quoted us for a few different options and always responded clearly and quickly. Would definitely recommend and use again :)

Rachel Priddle 1 year ago

Fantastic experience: Booked a MSC cruise with Sarah today, very polite, informative and eager to help. First time I have booked with Cruise Circle so hope the holiday goes to plan.

Al Row 1 year ago

Fantastic experience: It was a pleasure booking two cruises with Emma Browne at Cruise Circle. Emma was so knowledgeable and helpful to us in all of our requirements. We would not hesitate to use Cruise Circle and Emma in particular for future cruises and would be happy to recommend her to friends and family alike.

Helen hussey 1 year ago

Fantastic experience: Very new to Cruise Circle spoke to Joy today and what a Joy she was very professional and friendly she answered all my questions and made the whole experience very enjoyable I have now booked our cruise for next year and hopefully we have a wonderful time and shallcontact Joy to book even more cruises

simon jervis 1 year ago

Fantastic experience: In what was a quite complex booking, Nicola sorted everything out as quickly as possible, including exploring several options.

Sally Marshall 1 year ago

Fantastic experience: Just booked my third solo cruise with Nicola who is always so helpful. Appreciate all of her experience and help she has given me the last couple of years - wouldn’t go anywhere else!

Lynn Francis 1 year ago

Fantastic experience: Spoke to two really helpful female staff on Saturday 6th July when considering and then booking a cruise. Everything was explained clearly and notice taken of our requirements. I would have no hesitation in booking through Cruise Circle again.

Christine Smith 1 year ago

Fantastic experience: This is the first time we have booked with Cruise circle and it won't be the last. Emma Browne was our consultant and she arranged everything for us from start to finish, she was a very friendly and informative and got us an excellent price. Many thanks Emma.

Christina Di Chello 1 year ago

Fantastic experience: I booked my first cruise with cruise circle and they were very helpful and fully understood what I was looking for.

David Morton 1 year ago

Fantastic experience: We booked our first cruise through Cruise Circle and have never been on a cruise before . Nicola Krzysiak has talked us through the process and availability and has been very professional and personable throughout. When we added our elderly in-laws Nicola provided the information required for us to be reassured and continue with the booking . A great service so far .

ANTONY HART 1 year ago

Fantastic experience: We are new to using Cruise Circle and have been very impressed by the service received. We were attended by Emma Browne who supplied excellent service in arranging our cruise. She was very pleasant and easy to talk to with plentiful information not only concerning our booking but regarding arrangements at the embarcation district, parking etc. Ally that service to their price matching promise and we will be using their services in future. Well done Emma and thank you

Geoff Wheatley 1 year ago

Fantastic experience: Excellent company so easy to deal with ,have been with them for several cruises and cannot be faulted . Very Special Thanks to Roberta for her patience And for head office for their understanding

Tracie Hatchman 1 year ago

Fantastic experience: This is the 2nd time we’ve used Helen to book our cruise and yet again she hasn’t disappointed us. She is extremely helpful, information and patient and couldn’t recommend her enough.

Margaret Johnson (Magsfife) 1 year ago

Fantastic experience: Booked again with Sarha today did not bother getting price from anyone else as I find her to give best deals , wont go anywhere else now

Priscilla Magee 1 year ago

Fantastic experience: All 3 Advisors I have spoken to when making my booking were excellent, made helpful suggestions and offered alternative, impressed at timeliness of email responses.

Peter Budd 1 year ago

Fantastic experience: Very good booking experiance with a very pleasent agent, Nicola Krzysiak. Questions answered easily and was very helpful with a number of items. I would certainliy use them again

GM Csy 1 year ago

Fantastic experience: I found looking into the different cruise options much more complicated than planning an ordinary holiday. Emma Browne from Cruise Circle was very helpful in her advice and was great at arranging the trip for us.

Julie Peck 1 year ago

Fantastic experience: Just made another two bookings via Joy and Nicola. As before, excellent, professional, friendly service. Unlike other agents who lose interest once you’ve booked, we have also found the whole team to be excellent at dealing with post booking changes, queries and add-ons.

Sarah Powell 1 year ago

Fantastic experience: I just recently booked a Caribbean cruise and found Joy and Emma at Cruise Circle to be really friendly, knowledgable and they didn't try to sell me anything I didn't need. I've yet to go on the cruise but I'm really looking forward to it and I'm confident it will be fab! Thank you!

Keith Hackett 1 year ago

Fantastic experience: Just to say thank you to Joy for her time and patience when booking our holiday’s. Booked another and another brilliant service, thank you again.

Mary Johnston 1 year ago

Fantastic experience: Have booked through Cruise circle a few times, most recently this March from Rio de Janeiro and flew back from Lisbon. Ship was Azamara which I loved. Staff at Cruise Circle lovely to deal with and really try to get you best deals. Highly recommend!

debbie king 1 year ago

Fantastic experience: Nicola has been so helpful with booking my cruise. Multiple changes made but every time she did everything I asked. Excellent service and a good price as well.

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Heidi J 1 year ago

Fantastic experience: Nicola Krzysiak was our agent and she was lovely! Very professional, she went the extra mile to facilitate our needs and she was also very personable and efficient as well. All options were fully discussed and we did not feel rushed at all. The experience was delightful all round, with all of our questions answered and some good tips also. We felt comfortable, and unpressured and Nicola is a great agent. I would highly recommend!

Billy Jack 1 year ago

Fantastic experience: I booked with Linda, who i found to be very pleasant helpful and above all patient. i would recommend Cruise Circle.

Dan Mattison 1 year ago

Fantastic experience: We have just booked another Cruise with Joy at Cruise Circle and once again received first rate customer service. Her expertise meant that we got great Cabins all altogether at an amazing price, Highly Recommend !!

Bereneice O'Rourke 1 year ago

Fantastic experience: Just booked with Emma, a lovely Caribbean trip. She was extremely helpful and very professional and helped navigate us with ease. We are looking forward to our trip and highly recommend calling Emma.

Virginia Smith 1 year ago

Fantastic experience: Just booked a Mediterranean Cruise for September this year, Sarah Hull has been so helpful in my decision to book with Circle Cruise, so efficient getting back to me and excellent customer service as this is my first cruise, wasnt sure about anything but she helped me and I decided to book would highly recommended can’t wait to explore Thankyou Sarah for all your help.

Guy Daffern 1 year ago

Fantastic experience: I have just booked a cruise via Cruise Circle and was very happy with the professionalism I was shown by Nicola who went out of her way to help me. I would certainly recommend Cruise Circle. Thank you Nicola.

Michaela Marshall 1 year ago

Fantastic experience: Helen was wonderful totally patient and understanding. Our criteria changed and changed but Helen made it through. And our cruise was over £200 than we expected. Very knowledgeable, professional and totally understanding and helpful. Already planning another trip with Helen. Thank you

Fiona Gunn 1 year ago

Fantastic experience: Definitely the easiest way to book, best value from multiple sites, lovely staff and an all round outstanding service. More than £400 cheaper than another cruise site, balcony grade for the same price p&o quote for an outside cabin PLUS onboard spending. No pushy sales, just here is the price and here are the details - perfect! Plus Helen Booth was just lovely to deal with. Query sent late last night, was phoned first thing this morning, booked by the afternoon! There is a tagline at the bottom of the email signatures ‘Never beaten on price or service’ and I fully agree!!!

Dianne Morris 1 year ago

Fantastic experience: Very impressed with my first experience of booking with Cruise Circle. Helen was extremely friendly and helpful and took her time to ensure I booked what was right for me. Would highly recommend.

Hazel Life 1 year ago

Fantastic experience: Another fantastic experience when using Cruise Circle to source a last minute no fly cruise . Joy as usual sourced and checked out a cruise that would fit in with our very tight window. We have dealt with Joy for many years and know we are getting the very best price and advice. Thank you Joy, and the whole team at Cruise Circle.

Chris 1 year ago

Fantastic experience: We booked our Danube river cruise through Cruise Circle but with Scenic Cruise on Easter bank holiday Monday. Emma Browne was the agent. She was very helpful and friendly and knowledgeable. She obtained a very good deal for us for which we are very grateful. We could not recommend her and cruise circle more highly.

Cherry B 1 year ago

Fantastic experience: Very good booking experience... I just said what I wanted and in an instant, it was done. All with added benefits I did not ask for and was not aware of. Thanks a million Emma for such a happy and seamless booking experience! We are looking forward to our trip because of your friendliness and inspiring service. x

Peter Meadley 1 year ago

Fantastic experience: First time booking with Cruise Circle. Nicola was most helpful and informative. Guided us efficiently through the booking process. Very pleased with ease of booking, now looking forward to our cruise in 2025.

gareth davison 1 year ago

Fantastic experience: I regularly book with Cruise Circle and find them helpful and supportive at every stage. My recent booking with Sarah was straightforward and the whole process was a pleasure. The follow up with the admin team is also seamless and works well and the team is always on hand to answer questions. Will continue to make them my number one choice of cruise company.

P&J Colin 1 year ago

Fantastic experience: I have just booked a family trip on an upcoming Princess Cruise. Linda was extremely patient and helpful, suggesting different cabin permutations until I was happy with the arrangement. I cannot fault her professionalism.

Peter Ferguson 1 year ago

Fantastic experience: Needed to book a cruise for four adults. Linda Kovacs was fantastic. She was polite and extremely helpful. She went of her way to get us the best possible deal and to arrange all flights. She offered us all that might be expected but was never pushy. As a result, we will go back to her to book extras, and hopefully, to book another cruise soon.

Tony Leggett 1 year ago

Fantastic experience: Booked cruise with Roberta today she was very helpful,informative and new her stuff, she was able to advise on cabin choice based on our preferences and answered all our questions professionally,definitely recommend.

Dave Izard 1 year ago

Fantastic experience: Have just booked a Greek cruise ,sailing with NCL in September. The whole package was put together seamlessly by Linda who has taken care of everything with patience and expertise. If the holiday is as relaxed and pain free as the booking process then we are in for a great time

Ivor Powell 1 year ago

Fantastic experience: Booked a 4 day cruise in October, through Cruise Circle today and it was a breeze. We are experienced cruisers and found Joy, informative, knowledgeable and polite. To pardon the pun, she was a Joy to deal with. Thank you.

Richard Cunningham 1 year ago

Fantastic experience: Just wanted to say a big thank you to Nicola for her time and expertise in helping with our booking of our MSC cruise to Northern Europe last Friday. Nicola's genial manner, patience and knowledge made the whole experience very satisfying. Thank you Nicola

Phil Lawrence 1 year ago

Fantastic experience: I found a Scandinavian cruise on Travelzoo and completed my contact details. Within 15 minutes I had a call from Nicola at Cruise Circle. We had never cruised before; not my cup of tea but something my wife wanted to do. Nicola took us through the whole process answering all our questions showing good knowledge of the cruise detail and the ship. Now, actually looking forward to it.

Ade Edwards 1 year ago

Fantastic experience: Just booked a cruise to the Canaries with this company, I found them to be very competitive, the lady I dealt with Nicola was extremely knowledgeable and very helpful and thorough, I would definitely recommend them.

Steven Ball 1 year ago

Fantastic experience: Just booked another cruise with Joy Gozzard and got the usual friendly, helpful and outstanding service that we've come to expect from Cruise Circle. I don't think we could ever book with another company as these guys just can't be beaten!

Lin Tab 1 year ago

Fantastic experience: Nicola was very friendly and helpful when discussing our cruise booking with Oceania. She was prompt, efficient and professional both in emails and on the phone. As a bonus, the price was cheaper than booking directly with the cruise company.

janet green 1 year ago

Fantastic experience: This is the second cruise booking I've made through Cruise Circle. They couldn't have been more helpful and pleasant to deal with. Concise, transparent and informative. Linda was a star!

Douglas Mason 1 year ago

Fantastic experience: Just booked a cruise from Miami, through the Panama Canal ,for next year and have to say Emma who we dealt with with excellent. Very friendly, chatty and informative and made the whole process a very pleasant experience, I would have no hesitation in recommending either her or the company to anyone looking to book a cruise as they appear to have great knowledge of all destinations.

Bryan Wallace 1 year ago

Fantastic experience: Once again Nicola came up with the goods.She has arranged all our many cruises,trip to China,etc etc.We live in Lithuania and so rely on her for arranging everything which she always does perfectly.

Andy Stocke 1 year ago

Fantastic experience: Booked holiday in August 2024 via Linda on Cruise Circle and she was terrific - really helpful. so much so that we have just booked another holiday through her for June 2024. Linda went out of her way to help and we shall book all our holidays through her in future.

Devi 1 year ago

Fantastic experience: Excellent! Nicola was friendly and professional.Very knowledgeable and explained all aspects of my holiday in detail.Can’t fault the service. Very happy with my booking experience so far. Not cruising till June this year so unable to comment on the after sales service.

graham benn 1 year ago

Positive experience: First dealing with Cruise Circle and impressed . Our contact is Linda whom we found very customer oriented. Our cruise is middle of the year but I’m confident all will run smoothly. Graham

mark andrews 1 year ago

Positive experience: Dealing with the travel agent face of this is good - tho once your booking passes to the admin team - mid counties coop - the customer service aspect here goes down hill ! After having my flight canceled I had to resort to asking for my money back to resolve the issue -the feedback I got from the customer service director was a lot more about why this could not happen first rather than resolution of the issue ! I found the emails rather blunt also which is a pity as this will be in my mind for further bookings ! Ps thanks for the reply but perhaps a bit more empathy with people who are spending alot of money with you would be helpful. Regards

Cruise Circle

Thank you for your feedback Mark, We’re always happy to be challenged if we haven’t lived up to the high standards we set, however I would prefer that you hadn’t of referred to a member of the team in such a derogatory manner (‘blunt tool’), name calling online can be harmful. I’d also like to point out that we are responsible for all our own administration, our consortium, Midcounties have no part in the post booking relationship with our customers. I’ve looked at your booking. Please see my feedback below: We were first notified of your flight cancellation by e-mail via our flight consolidator (BA’s travel trade arm) on the 26th of December - when we were closed due to the team enjoying some well-deserved time off with their families. On the 27th of December at 09:27 the team responded to your e-mail advising you we’d be back in touch with alternative options by the end of the following week, i.e. the 5th of January. I accept that this is longer than we would normally take, but due to being between the festive and new year period and on top of an overwhelming volume of flight changes and cancellations (many of which for customers overseas at the time), we felt it best to manage expectations and set a realistic deadline for getting back to you. As your holiday is not until early summer, it’s not uncommon to prioritise flight changes in date order. Your flight was rebooked, and a new confirmation was sent on the 4th of January, a day before the deadline we promised. The new flight we booked for you is on the same route, with the same carrier and just 45 minutes later. I’m genuinely sorry you feel we’ve let you down, I appreciate you weren’t happy with the turnaround time of us rebooking your flight, but given the time of year and the sheer volume of changes we had to deal with, it was the best we could do at that time. Having said that, we will of course look at how we can improve, you are a valuable customer and we’d like to keep it that way. Kind regards, Jason Daniels Managing Director |Cruise Circle

Edward Groppet 1 year ago

Fantastic experience: Booked through Helen Booth who provided an excellent service. She knew her stuff, was very informative, helpful and above all made the whole exercise easy and friendly.If all representaives are as good will surely try Cruise Circle again.

Richard Garner 1 year ago

Fantastic experience: Booked a cruise today with Sarah, the experience couldn't have gone smoother. Called me back at the arranged time she detailed everything clearly. Very good price will definitely use again. Sarah even went the extra mile double checking that our passports would be valid at the time of traveling so no nasty surprises when arriving at Southampton.

Trevor Barnett 1 year ago

Fantastic experience: Calls were always answered promptly, Joy was very personable, patient and knowledgeable, doing research for us prior to us making a booking. We actually received a better price booking with Cruise Circle than directly with the holiday company.

Danny Lim 1 year ago

Fantastic experience: Linda K provided excellent service booking us 4 rooms on a cruise at a great price. It was instantly followed up with another round of excellent support from the Customer Care team who managed to change one of the staterooms to keep the party together, even though they initially said it might not be possible once the booking has been made. The true measure of a company is not just in its sales but what happens after the sale has been made. Cruise circle have certainly gone above and beyond.

Karine Langridge 1 year ago

Fantastic experience: My first time booking with this agent.Linda Kovacs helped me find the right cabin for the cruise I was interested in. The booking was smooth and easy, Linda's knowledge was second to none and I would highly recommend her to book a cruise. I got a great price, very happy.

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+441246211116
5 (1)
Luxury Inspire Me Travel
Luxury Inspire Me Travel

Luxury Inspire Me Travel

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Church Ln - S21 1AS, Sheffield
+447983542309
4.9 (199)
TUI Holiday Store
TUI Holiday Store

TUI Holiday Store

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8 W Gate - NG18 1RS, Mansfield
+441623624733
5 (1)
Hays Travel Mansfield Westgate
Hays Travel Mansfield Westgate

Hays Travel Mansfield Westgate

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Westgate (opposite Costa Coffee Unit 3 four seasons shopping centre - NG18 1SN, Mansfield
+441623333963
4.8 (100)
TUI Holiday Store
TUI Holiday Store

TUI Holiday Store

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The Idlewells - NG17 1BJ, Sutton-In-Ashfield
+441623440084
4.4 (51)
Hays Travel Crystal Peaks

Hays Travel Crystal Peaks

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0114 407 5198
4.8 (163)
TUI Holiday Superstore

TUI Holiday Superstore

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Drake House Cres 9 - S20 7JJ, Sheffield
0114 251 0270

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