Quba Travel Ltd
Information about Quba Travel Ltd
E1 1BJ, London
Opening hours
Quba Travel is an established travel agent specialising in Hajj, Umrah and Luxury Holidays.
Our comment from TraTraTravel UK about Quba Travel Ltd:
Quba Travel Ltd is a trusted travel agency specializing in Hajj and Umrah tours. Despite some users indicating difficulties connecting with them, the majority of clients rave about their positive experiences. Customers have highlighted the following strengths:
- The team is highly professional, accommodating, and responsive, with many praising Brother Shahid and his excellent communication skills.
- Travelers consistently appreciate the well-organized logistics that allow them to focus on their spiritual journey without stress.
- Past customers have noted that the service includes informative seminars and guidance from knowledgeable scholars, enhancing the overall experience.
- Quba Travel has been commended for its personalized approach, ensuring that the needs of each traveler are met, which fosters a sense of community among group members.
- Many travelers express gratitude for the company's honesty, transparency, and the genuine care shown by the staff during their journeys.
While a few users reported dissatisfaction, particularly regarding communication and hotel accommodations, the overwhelming sentiment is one of appreciation for Quba Travel's ability to facilitate memorable and meaningful experiences for those undertaking the sacred journeys of Hajj and Umrah.
Quba Travel Ltd: Reviews
Negative experience: This business doesn't appear to exist. The number on here doesn't connect to the company - it just connects to another unrelated business - and their is no website online for them and the email address doesn't work.
Fantastic experience: Alhamdulillah my family and I had an amazing Umrah experience! The process of booking and during our stay there all felt very easy Alhamdulillah. Our questions were always answered. The team at Quba Travel were very helpful, accommodating and responsive. We couldn’t have wished for our trip to go any more smoothly than it did - and we are so grateful to have experienced such a memorable trip and didn’t feel any stress with logistics, transport, accommodation etc as it was very well organised. Will definitely be recommending Quba Travel to my family and friends!
Fantastic experience: Alhamdullilah great service from Shohidul bhai at Quba. Been intending to go since 2020 but due to Covid and restrictions was not able to go. Communication was always excellent and detailed whenever we had a question. Getting refund in our money was no problem either. Shame with the changes Saudi have now made with hajj, as we were looking forward to really going with Quba. May Allah grant you all success in everything that you do. JazakAllah Khair for all of your help and prompt responses to our questions.
Fantastic experience: If there was somebody that you can trust 100% I would recommend Quba Travel’s. I have never seen or worked with somebody be so much integrity honesty and reliability.
Fantastic experience: I have been in contact with Quba Travel Ltd for the past 2 years regarding Hajj. Due to the pandemic, we could not go to hajj in 2020 or 2021 and just about a month ago when we were looking to get ready to go to hajj in 2022 with Quba travel, the Saudi hajj ministry had other plans. Even though we now are unable to go to Hajj with Quba anymore, I would still recommend them for 2 reasons, one is because of my dear friend Shaykh Abid Khan's recommendation of Quba back in 2019 and second, because of my experience with them over the last 2 years. There was a lot of uncertainty during the pandemic but at each stage I was given a thorough update about any and all developments regarding the state of hajj. I specifically want to thank brother Shahid with whom I had the most contact with. He was mashaAllah incredibly courteous, professional and helpful in all of his emails and phone calls. Alhamdullilah, I felt content every time I spoke with him and even now that we are parting ways, he has offered to help should I get selected for Hajj this year inshaAllah. May Allah reward brother Shahid and other brothers in Quba travel who provided me with timely updates. May Allah grant everyone associated with Quba Travel with an abundance of sustenance and blessings and put barakah in their business. Ameen. Wasalaam. Dr Bilal Ahmad
Fantastic experience: Alhamdulilah the brothers provided me a amazing service although it was short lived due to the online portal going live. They kept me updated throughout and sadly had to issue me a full refund. I appreciated their guidance and advice they provided evening explaining how to book via the Motawif App.
Fantastic experience: Shahid has organised a Hajj trip for me and my wife in 2018 and I went on Umrah as soon as restrictions were lifted in Ramadan 2022. He has been wonderful throughout the trip and support me even when he returned to UK and I was in Medina. I would wholeheartedly recommend brother Shahid to anyone thinking of this beautiful journey. He is always available on WhatsApp and responds really quickly.
Dear Imran,
Thank you for leaving us a 5* rating
Fantastic experience: Alhamdulillah we had an excellent experience booking with Quba Travels before and during the umrah trip. Brother Shahid was very accommodating with all our travel needs , all arrangements were made as per our request , and he was available to respond to any queries before and during the entire trip. Alhamdulillah it all seemed so easy once we were there , thanks to all the updated advice we received from Brother Shahid . Subhanallah this umrah trip has been amazing for my family , especially because we got the opportunity to perform a second umrah during Ramadan which we had not planned for . May Allah accept it . Ameen I would highly recommend Quba Travels, Jazakumullahu khairan Brother Shahid for all your efforts .
Fantastic experience: Assalaam Walaikum, I would like to begin by saying Jhazakh’Allah Khair to Quba Travel for providing an outstanding service, which has enabled me to complete my Umrah in a way which I cannot express. From the minute of booking and meeting the essential requirements at the time, to providing consistent updates such as how to utilise the apps that were required for the completion of Umrah and little reminders as each day gets closer. The little reminders every day really made the service stand out as it allowed myself to continue finding that deeper connection as to why we are completing our Umrah, as to why this is very important and lastly, acknowledging all the benefits and rewards we will gain from this. Moreover, mentally preparing myself for something that my heart yearns for. The team provided a clear itinerary of how each day would be planned and how we could utilise our day, by making the most of our time there e.g visiting different sites such as Quba Masjid, Jabal Al Nour, having an in-depth tour of Al Masjid An-Nawabi and many more. Also, providing travel of ease and comfort, which was definitely something Quba Travel really took into consideration. I really cannot find any faults in this experience and service, but may Allah (SWT) accept all your efforts and bless you with his Love and Mercy, Quba Travel. I will be using Quba Travel again, as part of my travels and I highly recommend them. Jhazakh’Allah Khair, once again.
Fantastic experience: Alhamdulillah, what a brilliant experience! And not just the umrah trip itself, but also the process from enquiring, quotation and payments, to getting there and getting assistance at every turn. Allahummabariq. May Allah bless Br Shahid and the Quba Team. Any issue i ever had whilst there, Br Shahid was a msg away. Prior to even leaving the UK, Br Shahid was kept me informed at every turn even though he himself was abroad. I would not hesitate in recommending Quba Travels and I intend to use them in the future myself.
Fantastic experience: I luckily used the services of Quba Travels to go Hajj in 2019, it was the best decision I made outside going Hajj, they were friendly and accommodating from the off and had very competitive pricing and packages, they managed expectations very realistically at all points before and during Hajj, which is a very important trait for this experience. They also went above expectations with helping and arranging for the holy visit and all parts involved to make it easier for all. The managing team are truly great, friendly and humble people. I would defo recommend using Quba Travels, I know I will again.
Fantastic experience: This was the 6th trip to umrah Alhamdulillah. However this experience with Quba travel was far the best experience I had and No doubt I will be going back with them in the near future Inshallah. I did not have to worry about anything as everything was taken care of. The tour guides were excellent and very accommodating. Very well versed and experienced. They went over and beyond to make sure we were happy and satisfied. Going through the old city of Madina, which I had not seen before in my previous visits was an experience I would never forget. Entering the old city the same way the prophet SAW entered, as if you were there with him as an absolute astonishing, tearful experience that one will not forget. We were shown places that I never thought exsisited such as the castle of Urwa ibn Masood R.A and to go further to be shown places and areas of banu Nadir etc and which extract ayat was reveled. I am out of words. Thank you Quba travels. May Allah bless you and give you the tawfiq to carry on the great work that you are doing.
Dear Thouhid,
Thank you for taking your time and leaving us a review. This was your 3rd trip for Umrah with Quba and your first tour. We are glad to hear that your journey was a memorable and beneficial one. We ask Allah to accept it from you and us and we look forward to hosting you again very soon.
Quba Team
Fantastic experience: Alhamdulilah I have been for umrah many times.. but this umrah I did with Quba travel has definitely the most stress free and most memorable umrah. Alhamdulilah everything they that they promised was delivered. Everything was done on time Alhamdulilah. Travelling during these time isn’t easy with all the restrictions, but Alhamdulilah this journey went so smoothly. Jazakallahu khairun to brother Shahid for his constant reminders and help when needed. Insha Allah will definitely join you again Allah invites us, insha Allah it will very soon ya raab!
Dear Umm Zaynah,
It was an absolute pleasure to have you and your family join our Feb tour. We understand this is no ordinary trip and we try our utmost best to make your trip a memorable, enjoyable and a beneficial one. Please keep us in your prayers and we hope to see you again soon.
May Allah bless you and your family!
Quba Team
Fantastic experience: My first Umrah Experience Honestly I cannot recommend this company enough; I used this company for my first Hajj experience and now for my first Umrah experience. I will be using these brothers for any future Hajj/Umrah trips InShaa Allah. I am sure there are other good companies out there but why look any further when I have found this one! Jazak Allahu Khair to the brothers of Quba Travels for making my trip as smooth as you did, for supporting me through the process, for helping me to complete my Umrah. May Allah accept my Umrah and of all those who completed it with us.
JazaakAllah Khair for your beneficial and informative review, we are very pleased you had a fantastic experience allhamdulilah.
Quba Team
Fantastic experience: Alhamdolillah we were blessed this year to go on Hajj. Due to personal circumstances we left it late to book but Quba travel had 2 places and I discovered them through Babar Ahmeds email. Brother Shahid was so reassuring and calm over the phone and I was glad we had at least secured a place . We were pleasantly surprised by their professionalism through out. Their choice of hotels in Makkah and Madinah were excellent. In Muzdalifa and Arafat our group was the first one to arrive . Every move was well coordinated and spot on. From leaving Arafat after sunset to exit from Muzdalfa in the morning . They delivered 100 percent . All the group leaders were calm and very friendly and approachable . Elderly in the group were looked after so well by brother Shahid as he personally took them for farewell tawaaf . All the hujjajj in our group were very happy with the services they were recieving through Quba travel. We would strongly recommend them for any one wishing to go for hajj and umra in future. From Ijaz Malik and Amber Malik
As Salamu alaykum
Dear Ijaz and Amber,
Thank you so much for taking the time to write such a lovely review. You guys were great throughout the trip and it is always a real pleasure having you with our group.
InshaAllah you can join us again next year :)
Quba Team
Fantastic experience: Quba Travel Ltd, provides best Hajj and Umrah pakages, for groups and tailored to suits your needs. Very professional services.
Dear Salim,
Thank you for your kind words and all the help you provide during our tours. May Allah reward you and bless you!
Quba Team
Fantastic experience: I had a great time going Umrah with Quba Travels, their team was professional. Thank you to Br. Shahid, Adam and Ahmed for the excellent service.
Dear Muhammad Khaled,
It was an honour to have you and family join our Umrah Tour. We hope it was a memorable one and we look forward to seeing you again very soon.
May Allah bless you and your family!
Quba Team
Fantastic experience: It has been a pleasure to deal with this fantastic company to try to fulfill such an important trip as umrah or hajj. The team was always professional, responsive and caring. I would 100% recommend Quba travels for umrah and hajj trips. In sha Allah I will be traveling with them many times in the future.
Dear Adeel,
Thank you for your kind words and the pleasure was all ours. We hope you can join us with your family on one of our tours very soon.
May Allah bless you!
Quba Team
Fantastic experience: I attended Hajj with Quba Travels. Anyone thinking about Hajj, I’d highly recommend them for a number of reasons: 1. Great value for money. 2. Polite and supportive staff who seem very knowledgeable around performing Hajj, the practicalities and local information and language. 3. Excellent communication. 4. Guidance and support from start to finish to ensure that you get the most out of the experience. 5. Attentive to your individual needs. 6. Created an environment where there was great camaraderie, of course the people who attend in the group contributed to this great experience. 7. Provided support to both young and old, individuals and couples and additional support to those who needed it most. On a personal note I’d highly recommend performing Hajj as soon as you can, particularly whilst you have the physical and mental strength. One of my Prayers that I made during Hajj came true! After many years we were blessed with another child, which was a miracle. Please make dua for my family.
Dear Abul Kasim,
Thank you for taking the time to leave us a detailed review. We try our utmost best to accommodate everyone in the best manner possible. Without your support and contribution to the the Hajj tour, it would have been very difficult for us to create the atmosphere and environment. We ask Allah to accept it from all us and allow us to return to His house again and again.
Quba Team
Fantastic experience: Sincere, honest people, can not recommend highly enough. They communicated extremely well throughout the whole booking and problems with Covid and cancellation by phone and email and refunded all monies paid. Will 100 % be using them when we get a chance to go again.
Dear Muazzam,
Thank you for your kind words. Please keep us in your prayers and we look forward to hosting you as a guest of Allah very soon.
Quba Team
Fantastic experience: The service was amazing from the start till the end.. It was my first time doing umrah with my family and the team made us feel confident and comfortable at all times. The group we went with we met some incredible people, it was just a beautiful and amazing trip and will never be forgotten.. Thank you so much brothers from the quba team..
As salamu alaykum
Dear sister Thamina,
Firstly, may Allah accept your Umrah and good deeds and thank you for taking time to write us a review.
During Hajj and Umrah alhamdulillah you do tend to meet some amazing people who at times end up being one of your closest friends in life - and with the whole group working together and supporting each other, it is a real blessing.
I hope inshaAllah your family will join us for one of our upcoming tours again.
Quba Team
Fantastic experience: Alhumdulilah- Allah, the all mighty, has invited me for Umrah this February and previously in 2017 for hajj. Both of which I have booked with Quba travels. Excellent service and communications all round before departure and during the trip. The tour guides were very knowledgable and hospitable and it felt like we were part of their family. Some very long lasting memories which I will cherish for years to come. Thank you Quba travels , I would highly recommend them to anyone who is thinking about going to hajj or umrah.
As salamu alaykum brother Miz,
Alhamdulilah it is always fantastic to have one of our previous Hujjaj travel with us again! It was a real pleasure to have you onboard and may Allah reward you for your patience, for writing this review and accept your Umrah and all good deeds!
InshaAllah another Hajj on the cards?
Quba Team
Fantastic experience: Brothers at Quba ........ super, super, super guys, words cant really describe how Quba have treated me and my family, after a massive test with flights etc (brother Shahid) great communication, one of the most warm-hearted, caring, patient person around. May Allah give Quba travels many years to come Ameen Keep up the great work
As salamu alaykum wa rahmatullah
Dear Mohammed,
Firstly, thank you so much for your kind review and may Allah accept your Umrah and all acts of Ibadah. Your comments/review brings a smile to our faces, especially knowing you had your whole family there with you. We hope to see you soon during one of our upcoming tours inshaAllah.
Ameen to your kind duaa and may He give you best in dunya and akhira.
All the best
Quba Team
Fantastic experience: Alhamdulillah it's was a powerful and blessed experience. The whole process and experience was fine tuned. Loved every second of my Umrah. The brothers and sisters on the tour were more then companions. I will recommend to use them for any first time visitors to the holy land. The best memories of my life were through Quba travels package. May Allah bless the work your are doing and inshallah i will be going with them again soon.
As salamu alaykum
Dear brother Isa,
Thank you so much for your kind review, it means so much to us as a company to hear our pilgrims are happy - especially as you travelled with your young family.
I pray Allah accepts your Umrah and good deeds and allows this trip to be the first of many to His house!
All the best
Quba Team
Fantastic experience: Super brothers. Super honest genuine advice from them always. They are not the usual agents that waffle just to make a sale. They cater for hajj, umrah and other halal holidays. Every time I have spoken with the brs they have given sound honest advice and recommendations. Give them a call,positive they will not disappoint.
As salamu alaykum
Dear Kaykay,
Firstly, thank you for taking the time to write a review for us. We pray Allah accepts your Umrah and good acts of worship.
We are always transparent with our Hujjaj as we feel this best prepares them for what's to come during their sacred trip. alhamdulillah we are very pleased everything went well.
Quba Team
Fantastic experience: Lovely gentleman at the office, great service and high quality hotels and transportation provided. highly recommended!!
As salamu alaykum
Dear AK,
Thank you for your kind review and we pray you and your family are well. It was a real pleasure helping you tailor your Umrah package and we are very happy to hear everything went to plan.
InshaAllah we hope to see you guys again during one of our upcoming tours.
Quba Team
Negative experience: Salam alikum Thank you for your email My experience for doing umrah me and my son was great to see Al kaaba and Al haram so impressed but I was disappointed with the service comparing what we paid. I ask some people there who paid less then me and get hilton hotel , with £1325 each we can get better hotel near the haram and breakfast included. The hotel badr al massa was horrible , the room very small. Very long waiting time to get into the lift in and out. The reception team very rude not help at all. No guide as others to explain to us ziyarat specially for our kids as it there first time. For us tooo. The thing that I can't understand we booked 6 months before the trip why we paid all this money to get bad services I'm so sorry brother Iam a woman that I used to travel a lot with my husband and kids. I know perfectly what is a good hotels and how much cost But it is the first and last time I will travel with your agency Thank you Salam alikum
Wa alaykum salam wa rahmatullah
Dear sister Houda,
Firstly, may Allah accept your Umrah and all good deeds - thank you for taking the time to write a review.
We are very saddened to hear of your disappointment with our service and the value of the Umrah package. We can assure you that your package was value for money, given that you traveled during the December holidays and for 14 days (with Saudi Airlines).
We like to be transparent with our services and the friends/family that you booked through were fully aware of the hotels included in the package, as they've stayed there previously.
As for the guides, please note this was a Tailor-Made package for your friends/family and it does not include guides - this would be only with our guided tours.
We appreciate you are very well-traveled (mashaAllah), but please note(as mentioned above) flights alone (in December) can cost up to £1000 (per person). If you would like further information or a breakdown of your package - you are more than welcome to contact us.
Due to us not communicating from the beginning of this booking process (and going through your friends/family), we firmly believe there has been a miscommunication. As you will see from our other reviews, we take pride in providing excellent customer service and we hope you can give us another opportunity to provide you that same level of service.
Quba Team
Fantastic experience: Have used Quba Travel a couple times now, the staff are brilliant, and service is always excellent. This time around we travelled as a family and had a great time out there. Staff make the booking process seamless and provided everything we requested. We travelled from Jeddah to Medina by flight and from Medina to Makkah by car, yet to try the high-speed train. Door to door both method of travel was approximately the same time. From our experience we would recommend going by car but with a GMC (4x4), much more comfortable and less tiring, well worth the extra cost. May Allah reward the staff at Quba Travel for providing a much-needed service.
As salamau alaykum wa rahmatullah
Dear Zakir,
Thank you so much for your kind review and for taking the time to write one - may Allah reward you and accept your (and your family's) Umrah and all good deeds.
It's great to hear of your fantastic experience and inshaAllah we hope to see you again - ameen to all of your duaa.
Take care
Quba Team
Fantastic experience: Took out an Umrah package with the brothers at Quba, this was my first time going and was very nervous throughout my whole journey but Alhamdulillah Adem and Shohidul made it very easy. They explained every to me in detail and what to expect. Transfers were really easy and hotels were exactly as described. I had some issues here and there but its more to do with the language barrier in Saudi as i dont speak Arabic so cant fault the travel agent for that. I had a guy there called Gulraz who was very prompt aswell. He would keep contact with me with regards to the traveling and helped me navigate aswell. Inshallah from now on whenever I want to go i will definitely come to Quba again and would advise the same.
As salamu alaykum
Dear Mujib,
Thank you so much for taking the time to leave us a review and alhamdulilah we are very pleased to hear of your great experience. Yourself and brother Mohammad were a pleasure to work with throughout the process and we pray Allah accepts your Umrah and all good actions performed!
InshaAllah we look forward to seeing you brothers in one of our upcoming tours!
Quba Team
Fantastic experience: Highly professional, efficient, courteous - could not have asked for a better group to travel to Umrah with. Constantly available to answer questions and give advice. Competitive pricing. Would recommend to anyone who is planning to go for hajj or umrah!
As salamu alaykum
Dear Abid,
Firstly, may Allah accept your Umrah and all good deeds performed. Alhamdulilah your feedback puts a smile on our faces - knowing that you felt comfortable and confident travelling with us - especially as you were travelling with your family.
We hope to see you again soon inshaAllah!
Quba Team
Fantastic experience: As this was my first time performing Umrah, I was apprehensive about simply choosing any travel agency so I made sure to choose one based on recommendations from people I knew. Quba Travel was recommended to me with lots of good words and I was unsure whether they could live up to the strong reviews I was reading/listening. However I can honestly say they went above and beyond my expectations! Every single question I had, no matter how small, was responded to very quickly and answered with all the information that I required. From the initial booking to arriving in Medina to travelling to Makkah, every part of my trip was organised seamlessly with not a fault. I felt very confident with this travel agency and I can not recommend it enough. Insha’Allah I will return on future trips. If you are considering this travel agency, then think no more. They truly pride themselves on customer service and go out of your way to solve any queries you may have. I look forward to utilising their services again very soon.
As salamu alykum wa rahmatullah
Dear M Rueben,
Thank you so much for taking the time to leave us a review and may Allah accept your Umrah and all ibada performed! We are honoured to be your chosen operator for your first ever Umrah trip and glad that everything went well. We hope to see you and your family joining us for another trip and always feel free to get in touch with any questions.
Quba Team
Fantastic experience: Excellent service very kind and friendly tour guides. Everything you want really. All info on hand and also very accommodating to extra requirements etc.
As salamu alaykum brother Aklimur,
Thank you for your review and may Allah reward you for all of your good deeds! It's a real pleasure reading your review and the good experience - we hope to see you again during one of our upcoming tours.
All the best
Quba Team
Fantastic experience: Travelled on Hajj 2019 with Quba - it was the most amazing experience! In travelling with Quba, you knew you're in safe hands and this was only compounded by Quba's professionalism. Logistically, everything felt as smooth as possible; spiritually, you were in company of mashaikh and hajis who effortlessly elevated you; physically, it was a gruelling challenge but totally worth it. In total, I can think of 0 complaints about my three week hajj package. Hajj is a test of ones resolve but like Allah (swt) tells us, it is a journey towards taqwa. Your Hajj provider is there to help you in that process. Going with Quba was a memorable experience and I look back with with great adulation for Quba in making it this way.
As salamu alaykum Tanvir,
Firstly, may Allah accept both of your Hajj and ibada performed whilst out there! Thank you so much for taking the time to leave us a review and an amazing one too! Having you guys part of this year's group was fantastic and it was a real honour serving all of the Hujjaj out there.
We really hope to see you guys again being part of another tour and if you're around the area, don't forget to pop in.
JazaakAllah khair
Quba Team
Fantastic experience: I would definitely recommend Quba Travel for Hajj. The team were very attentive in the needs of the group, they were knowledgable and very informative of what we were going to do and why. An exceptional service from an exceptional group of people. Thank you so much for helping my mother and I through our spiritual and scared journey to Hajj.
As salamu alaykum brother Rajul,
Thank you so much for your review and we pray Allah accepts your (and your mother's) Hajj and all acts of ibada performed! It was a real pleasure to have you part of the group and we are so happy to read that your experience was one that you will inshaAllah remember for a while :)
We look forward to seeing you in one of our upcoming tours.
All the best
Quba Team
Fantastic experience: Alhamdulillah! Where to start?! This Hajj journey was amazing. Quba Travel did a great job from start to finish. They were honest about things that were in their control and things that they had no control over. They managed expectations well and there were no ugly surprises. When I first contacted Quba Travel they were very professional and knowledgeable. Adam was great to talk to directly and through emails, very informative; I was sad to hear that he wasn't going to join us. The seminar was really good and informative. My one issue was that maybe it could have been slightly earlier than a week before we left as this would allow more time to prepare if there was anything we missed. But I can appreciate the time frames as this was when we received our visas and passports back. The Quba Team were great. Brother Shahid was good company, he worked tirelessly to ensure things were running well for us, always providing updates and managing expectations. The tour guides; Ustadh Asif with his dry humour was great, mixing with us and available to answer any questions. His reminders and seminars were really good. Sheikh Fraz was also good, very approachable and available to answer questions. The reminders/classes were a great addition, allowing us to gain essential knowledge. Quba Travel managed my expectations and provided a great service throughout. My wife and I both enjoyed our Hajj immensely and would gladly recommend anyone to travel with Quba. I would definitely like to do Umrah in the next few years so would consider travelling with Quba again. I hope there is possibility of direct flights in future though. I liked the fact that we stayed in Aziziyah, the apartments were nice and clean and the location was fantastic. I met some great people and we are still in touch. Thank you for this amazing journey and continue the good work!
As salamu alaykum
Dear brother Ifty,
Thank you so much for your detailed review and for taking the time to write it - may Allah reward you and more importantly, may He accepts your Hajj and all good deeds performed!
It's really great to hear that the whole team provided a service that made you happy and content - we now know we don't have to sack anyone ;) - Joking aside, alhamdulillah it's our pleasure and privilege to offer a service to the Hujjaj!
We have definitely noted some of your suggestions, including the seminar date and inshaAllah we will be aiming to do it earlier next year.
Hope to see you again soon inshaAllah.
Quba Team
Fantastic experience: Excellent company. I went on Hajj with them and the trip was very smooth. No problem whatsoever! The whole team (guides and shiukh) were always there to help and very inspirational. The group was a mix of young and old and very friendly. Drop them a message and see for yourself!
As salamu alaykum
Dear Flo,
Thank you so much for your kind review and may Allah accept your Hajj and all good that you did!
It was a real pleasure having you with our Hajj 2019 group - your positivity and patience was second to none! I know we had a slight scare just before travelling (you know what I'm talking about), but Alhamdulillah it was meant to be :)
InshaAllah we hope to see you again soon and during one of our upcoming tours.
Quba Team
Fantastic experience: Ma sha Allah a beautiful experience, friendly,supportive & beautiful arrangements,quba travels.
As salamu alaykum
Dear Sufia,
Thank you so much for your review and may Allah accept your Hajj. You review and comments in general are very much appreciated and we hope to keep providing the best service for our Hujjaj every year.
Quba Team
Positive experience: Quba travel has made the Hajj experience very easy (2 weeks). They were always very responsive and did everything in their capacity to make hajj memorable for us. From sorting out flights, visas etc to enlightening religious talks they provided. I liked that their plan was flexible and always gave us options rather than force anything on us. I only take away one star because I felt like sometimes some slight bits were missing like Tawaf al wida and possibility involving people who are more reserved and more interactivity which I'm sure are sorted by next year. By no means those are major and I highly recommend Quba. Brother Ahmad and Shahid thank you for your hard work and dedication, may Allah bless you.
As salamu alaykum brother Neeran,
Thank you so much for your review and may Allah accept your Hajj and good deeds. We appreciate your honesty and it's always important to receive this kind of feedback, to ensure we keep improving and making the experience for our Hujjaj as smooth as possible.
InshaAllah we hope to see you soon in one of our upcoming tours.
JazaakAllah khair
Quba Team
Fantastic experience: We booked our hajj trip with Quba travel on the two week package which was just right for us . We met with the tour leaders at the hajj seminar which went really well. They explained everything to us such as the hajj rites, the Azizya apartments, Mina and transport food etc. We also had a chance to meet with the people in the group. The group leader that we were assigned was really helpful and approachable we met him at the airport for the first time. One of the reasons that we felt comfortable with Quba was that they were straightforward and transparent. So when we first talked with Adam and Shahid they both gave us realistic information about the hotels and the stay in Mina camp etc. Upon or arrival in Saudi it was pretty much as they described it. The Azizya apartment was ok as it was not far from Mina and on one of the hajj days we were able to come back to the apartment for a few hours to shower etc. The Mina tents were ok again. Obviously it's a tight squeeze but everything is provided for. Yes the toilet/bathrooms in Mina are a bit of a problem but that's the way they are unfortunately for everyone at the tents. The Shaikhs in the group would give regular talks while we were in the tents which was really enlightening. The tour leaders would take us to Jamarat so it felt safe being in a group due to the crowds. The Saudi government manage the crowds effectively and there's a huge amount of police and military presence. Before heading out to Medina ,the group operators held a mini party with a lovely cake, so we had a get together which was a nice touch. We were lucky that our journey and all that it entailed was smooth. The only downside was that we wasted one day in the Azizya apartment after hajj days as the coach was delayed going to Medina. It would have been nice to have an extra day in Medina. Understandably the two week package only allows you to pretty much fulfill your hajj rites with a few days to spare in Makkah and Medina. Overall we were happy with our experience with Quba, we made some lovely friends that we shared the rooms with too. Hajj was an amazing experience. Thank you to all the admin/ tour staff at Quba and the Shaikhs/Ustad and the doctor. You guys were amazing help! Keep upn the good work Alhamdullilah!.
As salamau alaykum Anwar and Zoya,
Thank you so much for leaving us a review and may Allah accept your Hajj and all of your good deeds! It was a real pleasure having you guys part of our Hajj group and going through everything with you. We always aim to be as approachable as possible and seeing you mention that, makes us very happy that is coming across.
InshaAllah we can see you guys being a part of one of our upcoming tours.
JazaakAllah khair
Quba Team
Fantastic experience: Having done hajj in 2009 I had something to compare my experience too. I would highly recommend Quba Travel to any one thinking of going hajj or umrah. I found Shahid (group leader) and his team to be a fantastic bunch of guys. They all were sincere, genuine considerate, accommodating and very very helpful. Few things that set them apart: 1. The whattsapp group that was created was a fantastic idea as they sent really good pre hajj materials to get you in the mindset of hajj. 2. There openness and to keep us informed every step of the way and not to hide anything from the hujjaj’s is something not many groups do. Through out hajj hey always kept us informed every step of the way. This enabled us to solely focus on our hajj rights. 3. The seminars and courses done by Sheikh Faraz and Ustadh Asif Uddin were amazing something that i did not have during my hajj in 2009. The course topics were excellent. 4. Dr Waqas having a doctor with us during hajj was very reassuring and something many groups do not have. I would highly recommend Shahid to try and add Dr Waqas to his Team going forward. Dr Waqas not only being a Doctor mashallah he is very knowledgable in Deen and the Hajj process and the difficulties that tour groups face. I found that his sense of humour and jokes made hujjaj’s ticking away and upbeat. The one negative i would say the medina hotel was never a 5* it may have been a number of years ago when it was built- so should never be advertised as 5*. Never the less the location of the hotel was really good especially for the woman as they were at the door step of the rawdah. Even foe the brothers walk to the Jannatul Bhaki and rawdah was not far. Few shout outs 1. Brother Adam for the initial contact, his hard work in gathering all info & liaison was 2nd to none. 2. Brother Ahmed for working tirelessly throughout hajj and being patient with the different needs of the group. He is truly and amazing person even the mosquito loved him 3. Ustaad Asif Uddin for his knowledge and wisdom. He was always approachable. Only downer was that his a looserpool fan. 4. Last but not least Shahid best attribute about him is that his always smiling. As a leader anytime I posed a question via phone call or msg he replied instantly. He even took time out to come to my room and see me when I fell ill after Hajj. He tried his level best to make things as smooth as possible. Thats all one can expect from the leader. I would highly reccomened Quba travels to anyone considering Hajj or Umrah. May Allah(swt) reward them all and may Allah bless Quba Travel with Barakah. For them to continue to flourish & to meet the demands of the hujjaj. You will not be disappointed by the service you will receive.
As salamu alaykum brother Monz,
Thank you so much for your review and may Allah reward you and accept your (and your wife's) Hajj!
Your review is amazing with lots of detail and this is something we really appreciate - hearing happy Hujjaj and things we can do to make the experience better. It was great to have you and your family with the group and your patience throughout was great.
Sadly the hotel let us down this year, to our surprise - as this was the same one we used last year and had a really good experience. This is definitely something we have taken on board and will look to improve on for next year inshaAllah.
P.S regarding the looserpool fan, not everyone is perfect
InshaAllah hope to see you being a part of one of our tours again in the future.
Quba Team
Fantastic experience: Assalaamu alaikum. We would like to thank all the brothers at Quba Travel from the bottom of our hearts for such a wonderful experience for our Hajj in 2019. Alhamdulilah for all the efforts that all of the brothers put in, to make this journey so special. Having to choose a Hajj tour operator for our Hajj journey was not an easy task. We feel the transparency that the company showed from day one was a big reason for choosing them. A special thanks to brother Shahid, I think sometimes it went unnoticed that brother Shahid made multiple journeys to the various locations beforehand to ensure the smooth running of the journey for the hujjaj. I think his attitude always reflected his care and consideration towards the hujjaj. I think the communication between the Quba team and the hujjaj, exceeded my expectations throughout the entire trip. We even had our Aziziya room numbers and the names of the people we were sharing with, prior to us flying out! It really was a well organised trip. A big thank you to Dr. Waqas, we were very humbled that he stayed back with us, as my leg gave up after all the Eid rituals and could not walk anymore, he helped to get us a wheelchair and remained with us until we reached the Mina camp. A special mention to the donuts and cinnamon rolls that the brothers organised in Mina! I mean who gets donuts in Mina?......We did!!! SubhanAllah…….they were incredible after a long day!!! Brother Ahmed you have also been such an asset to the group. Your support to the more needy of the hujjaj did not go unnoticed and you have received many duas from all those whom you helped. Last but not least, the two scholars who came with us were absolutely amazing; Sheikh Faraz and Ustaad Asif Uddin. Having attended the multiple talks that, they held for the hujjaj, prior to the hajj and throughout the trip really helped to reflect on our journey and our lives and how we could improve upon ourselves. Ustaad Asif, we felt this journey would not have been the same without you, thank you so much for your undivided attention, the informative talks you gave, the tours you led; it has been highly beneficial to us and all the hujjaj that attended. With regards to the accommodation, the apartments in Aziziya were really lovely and clean. The food was nice too (Brother Shahid even treated us all to the famous AlBaik). It was a short walk from local amenities like Bin Dawood, the barber, the coffee shop and laundrette. The hotel (Hilton Convention) in Makkah was also very nice and the restaurant had a nice array of dishes for both breakfast and dinner. The hotel in Makkah was in close proximity to the Haram (around 4 mins walk). It was a very nice gesture that brother Shahid managed to negotiate extra days at the Makkah hotel without additional cost to us. It was such a treat to have spent an entire week at the Makkah hotel and being so close to the Haram. The Madinah hotel (Eiman Al Royal) was nice and a few minutes’ walk from the Haram, unfortunately we found the food at the Madinah hotel to be slightly disappointing, however I have been assured by the brothers that this would be something they would be looking into for their future Hajj tours Insha’Allah. I would also recommend people to choose the 3-week package as this gave us enough time to spend in the Makkah hotel, so close to the haram, we also enjoyed the visit to the exhibition of the companions of the prophets. We found the ziyarah in the 3-week package to be very fulfilling as well; as we attended a historical sites tour led by Ustaad Asif around the entire Masjid Al Nabwi, we visited Quba Mosque, the date farm in Madinah, Mount Uhud and had a tour around various sites in the city whilst on the coach, which Ustaad Asif talked us through and it reflected his profound knowledge. We have met some incredible people along this journey……it truly has been a journey of a lifetime. I would highly recommend Quba Travel to anyone thinking of fulfilling their Hajj.
As salamu alaykum
Dear sister Tubussum,
Thank you so much for y our amazing review and all of the details you have included! It was a real pleasure having yourself and Rizwan a part of our Hajj group and we pray Allah accepts your Hajj and good deeds. You guys were amazing Hujjaj, with an amazing group in general - as tour operators we can't ask for more.
We're glad you found this journey an incredible one with incredible people - as a tour guide/tour operator this is always our aim.
We hope to see you guys again soon, especially for one of our upcoming tours.
Quba Team
Fantastic experience: The service was excellent. I really enjoyed the daily lessons prior to the Hajj days. I would definitely recommend Quba Travels.
As salamu alaykum
Dear sister Jahanara,
Thank you so much for your review and may Allah accept your Hajj!
It was great to have you a part of the group and inshaAllah we hope to have you a part of one of our next upcoming tours.
All the best
Quba Team
Positive experience: Firstly I would like to say Jazakum Allah khairun to all the Quba travel team for making at a successful Hajj 2019 trip and allowing us to fulfil this very important obligation Alhamdulilah. We were on the 3 week 5 star package. The QUBA travel team are very experienced and understand the issues and difficulties associated with HAJJ and are able to guide you through it all as well as setting realistic expectations. Dr Waqqas was very knowledgeable on faith matters as well as being a medic and Ahmed exemplified great customer service. The lectures and seminars were great leading up to and during HAJJ and really helped in the preparation and Sheikh Faraz was an approachable and contemporary spiritual guide. The whatsapp reminders and updates were extremely beneficial. The days in MINA were quite comfortable and better than I had expected after hearing of the various horror stories from other people. We always seemed to have hot food and drinks and most importantly the toilets were not as bad as I had envisaged with credit going to the army of cleaners who did a great job. I am not sure this was the case with all the Maktabs but the standard of ours did seem a little bit better. Alhamdulilah with QUBA travel we were also given the option to stay the extra day in MINA on the 12th when most other groups had left and were not even given the option to complete this Sunnah. The food standard was reasonable throughout the stay in Azizyah and Mina. The Hilton hotel in Makkah was excellent with the breakfast and dinner buffets providing a great choice of food. The Hilton was literally 5 mins walk to the Harem. The group itself was great and a reasonable size so that you did get to know each other, It was also very diversified from a cultural view and quite young overall Alhamdulillah. Truly a great bunch of people. The negatives were minor in comparison to the positive points above but I have listed below to ensure that I am presenting a balanced view and this in no way should detract from an otherwise excellent Hajj experience. For a 5 star package the Hotel in Medina was a little bit below standard and regardless of limited choice needs to be improved at the price point of the package. We could have had better support and assistance with transport going back to apartments on 10 Dhul Hajj which was a very tough day after having spent the night Muzdalifah and walked to Mina. The hands off approach of the QUBA team largely worked quite well but just needs to be refined to provide more support at these more crucial times. Most importantly this was taken on board by the QUBA team (Ahmed) and they did arrange transport to Makkah for the tawaf when most other groups walked all the way from Mina to Mecca. Plumbing facilities in Azizyah apartments could be improved, we were advised that there would be 4 people sharing a Bathroom but we ended up as 6 which was not ideal. Hajj is a very important trip for any muslim and therefore it is very important to pick the right tour operator that works for you and to research it thoroughly. I would definitely recommend that you do consider QUBA travel when selecting your HAJJ provider.
As salamu alaykum
Dear Baber,
Thank you for your review and may Allah accept your Hajj and good deeds!
Your review is fantastic and we really appreciate the time taken to write it. As a company we are not perfect and all the suggestions and feedback you have given has been taken on board from the trip as well as the review.
You’re absolutely right about the refinements for the 10th of Dhul Hijjah, and inshaAllah we will be working on this for the coming years. With regards to the bathroom in aziziyah, please accept our sincerest apologies, it only came to our attention this year that on each floor there are 2 triple rooms which share 1 bathroom.
Finally, we’d like to thank you again for choosing Quba Travel, it was truly an honour serving you as a hajji. We hope you can join us again soon to experience our improved services.
Quba Team
Fantastic experience: Alhamdulilah the Hajj experience was amazing. Quba Travels made it very easy for me and my wife to complete our hajj. I am very impressed with their experience on how, what and when to do things during our stay in Makkah and Medina. The Quba travel team was very friendly and approachable. We had a doctor who was part of the tour guide. This was very reassuring for me because I was worried about my wife getting sick during our journey and having visit a local doctor who may not speak our language would have been difficult. The daily seminars helped me prepare my mental and spiritual state before doing the pilgrimage act that was ahead of us. It was very convenient to have 2 Sheikhs along with us to answer our questions. For our stay in the Aziziyah apartments, Quba travels preallocated each individual into groups who have similar age, backgrounds, culture, professions...etc to ensure that we will get along well with our housemates. This worked very well for me and my wife. Everyone got on very well with each other. We had no arguments or disputes. The Quba Travels team did their best to keep the mood lively. There was a lot of laughter and good times. I’ll definitely recommend anyone to travel with Quba Travels for their Hajj. Everything that was in their control they delivered and things that didn’t go to plan was out of their hands. Alhamdulilah.
As salamu alaykum brother David,
Thank you so much for your review and may Allah accept your Hajj and good deeds!
Having Hujjaj like yourself gives us energy and creates a good spirit/atmosphere for the fellow Hujjaj.
Look forward to seeing you soon, especially during one of our upcoming tours.
Quba Team
Fantastic experience: We met brother Adam at their office when we first looked into Hajj packages. From that meeting, we were quite confident in our choice to book with them as he was very friendly, knowledgable and clear about everything. When we met the rest of the Quba team we could see that they were all just as good. Their whole easygoing attitude really worked well for us as it made us less nervous about the whole process. That’s not to say they’re unprofessional and don’t get things done properly! Everything was very well planned out and we were kept informed about everything that they could control. Of course there were times where patience was needed. Things don’t always go as planned and given the amount of people that are in Makkah at the same time for Hajj, it is definitely not an easy feat. We feel Quba did do all that they could to make the whole experience as smooth as possible. They also took in suggestions quickly and tried very hard to accommodate everyone, which we very much appreciated. They arranged very informative talks throughout which was great, we had 2 sheikh’s with us to answer questions whenever we needed. We also had a doctor with us which was really reassuring as there were quite a few of us who did get ill. They are very knowledgable; from religious perspectives to how much a cab charges, to the price of a haircut, they really do know their stuff. One of the best things was their ability to put the right people together. As we were segregated and sharing with strangers in the apartments, we were a bit anxious about who we would be sharing rooms with. Turns out we had nothing to worry about as their arrangements were spot on. We met likeminded people who have actually become lifetime friends. We had a lovely group gathering towards the end of the trip and it really showed the brother/sisterhood that we’d built in just 2 weeks. All in all, Alhamdulillah we have had the most amazing experience and would like to take this opportunity to thank the Quba team for everything.
As salamu alaykum
Dear sister Tuyet,
Thank you for your kind words and detailed review - we are very glad you enjoyed the trip.
Our aim is to make the journey comfortable for our Hujjaj - and we understand that being easy going and approachable really helps the Hujjaj feel confident with their Hajj journey.
May Allah accept your Hajj and good deeds.
Quba Team
Fantastic experience: Quba Travel ltd was recommended to me by a friend and Allhumdulillah im very grateful for agreeing to travel with them, this was mine and my fathers first time performing hajj and I have enjoyed it incredibly, starting from the seminar, the detailed information that was provided helped alot, the breakdown of what to expect when you are there, the supplications to do, the intention to go with. Without this seminar it would have been alot more difficult (VERY BENEFICIAL) The apartment we stayed in at Minnah was very cosy, the food that was provided was very good as well, and if i wanted to eat out great shops close by, so no complaints. I appreciated the fact that not once did the Quba team treat aby of us that travelled with them like a regular customer, we all bonded so quickly like we were a family. I will definitely be recommending Quba travel to everyone I know. It has been an absolute pleasure travelling with you guys, and insha'allah will be travelling with you again.
As salamu alaykum
Dear Abu Hassan,
Thank you for your kind words and review, it was an absolute pleasure having you and your father on-board. As a company ethos, we treat all of our Hujjaj like our guests and not customers.
May Allah accept from you and your father and inshaAllah hope to see you dung one of our tours soon.
Quba Team
Fantastic experience: A 4.5 star would have been given if it was optional, given that no one is perfect. But for the reason that it was either a 4 or 5, I had to go for a 5. The experience itself was Epic indeed. The support and assistance was above and beyond anything I thought would be available, especially for the reason that my mother was dependent on a wheelchair throughout. Some peoples assistance was exceptional, and only Allah knows how grateful we are to them. All the confusion I had before going and while being there were unfolded and once spoken to, it was very clear to understand. With that, no matter how many times you needed to know, it was given. The patience they had (Qadr of Allah), May Allah reward them all. Ameen. As for you the traveller, please have subr (patience) with Quba Travel, with that I promise your holiday would also be Epic. Remember no one is perfect and patience is the key.
As salamu alaykum
Dear Mrs T,
Thank you so much for your review and we couldn't agree more, we aren't perfect, however we try our best with the services we offer and we are constantly striving to further improve.
You guys were amazing during the trip and your advice on having patience is absolutely imperative during Hajj and mashaAllah you guys were a true example of that during the trip.
May Allah accept it from you and your mother and we hope to see you guys on one of our upcoming tours inshaAllah.
Quba Team
Fantastic experience: An amazing, well organised and dedicated team for the best journey for travellers.
As salamu alaykum
Dear Hassan,
Thank you so much for your review and may Allah accept your Hajj and Umrah and all of your good deeds.
InshaAllah hope to see you again, soon.
Quba Team
Fantastic experience: Fantastic choice for your travel Hajj, Umrah and travel needs. I travelled with them to Hajj 2019 and it was impeccable from start to finish. From the choice of airline and the guides waiting at the airport assisting in Quba gear to the reminders by the scholars all the way to the WhatsApp chat we have post Hajj with the group of brothers. There are certain things that are out of their control but you are informed timely through messages and regular announcements by the tour manager Shahid / Dr Waqas. You're given a lot of options with Quba. They will always have something going on but if you decide to do your own thing that is perfectly acceptable. An example if if you want to visit the Haram, you're more than likely however if you are resting for the Hajj days then they will have various talks going on. I visited various masajids that were on my bucket list, spent a lot of time in the Haram (probably more time than I did than Umrah). It's best to partake in because the brotherhood and I assume sisterhood that is built is superb. I've met some fantastic brothers and Quba faces a strong focus on tarbiyah and getting people involved. Location was great. We had dry cleaners, Bin Dawood and various other shops nearby. Walking back and forth from Mina was easy enough that you're able to do it yourself. All the accommodations are pinned on Google maps. We had Shaykh Haitham come in and give a great talk in Mina. Don't listen to anyone about Mina scare stories, the facilities are not that bad. Another benefit was the group size. Large enough you meet tonnes of new people and small enough you don't get lost in the crowd. I had friends travelling in the groups we stayed in next door and I can say hands down that Quba wins by the logistics experience. From the time to be ready to leave for Madina to the amount you should pay for cabs and a haircut on the day of Eid, these guys now their stuff. Also shout out to Adam, who followed up via call to see how things were post Hajj. I can't imagine a lot of tour companies do this.
As salamu alaykum
Dear brother Shamim,
Thank you so much for your detailed review of our services and your experience in general. I pray Allah accepts your Hajj and all of your good deeds and inshaAllah we hope to see you again in one of our upcoming tours.
Quba Team
Fantastic experience: As expected it was a excellent service, very professional, no issues during the Hajj period. The tour guides were on point, especially the medical doctor - he must be hired!
As salamu alaykum brother Abdul Karim,
Thank you so much for your kind review and may Allah accept all of your Hajj and all good deeds! It was great to have you a part of the Quba family during our Hajj tour and inshaAllah we hope to see you in one of out upcoming tours.
JazaakAllah khair
Quba Team
Fantastic experience: This is my 2nd time with Quba in a consecutive year, and I can tell you the service has been top draw given in hajj time the difficulties that company's face and have to deal with . The staff was ever friendly and always there to help with any issues and ready to advice. My personal experience has been a good one with Quba. I have made lots of new friends as the environment is nice and easy to interact with others and you feel like a part of a family. I will use them in near future and will highly recommend this company.
As salamu alaykum brother Sahad,
Firstly, may Allah accept your and your mother's Hajj! It was fantastic to have you join our group for the second year in a row - gives us huge confidence that the work we are doing is of benefit to our Hujjaj. InshaAllah lets go for the 3rd year in a row :)
JazaakAllah khair
Quba Team
Fantastic experience: Alhamdulillah amazing service from start to finish (hajj) I highly recommend them, and will use them again in the future inshallah
As salamu alaykum
Thank you so much for taking the time to leave us a review and may Allah accept your Hajj. We look forward to having you a part of our upcoming tours.
JazaakAllah khair
Quba Team
Fantastic experience: From the moment we booked our places with Quba, the team was professional and always kept us in the loop. We really appreciated their calm manner and immense experience during the hajj trip itself- which meant that we could focus on the Hajj without being distracted by logistics and other potential inconveniences. We pray that Allah rewards the team for their efforts and allows them to make Hajj every year with groups of people invited to His house inshAllah. JazakAllahu khayran.
As salamu alaykum
Dear Ihsan,
Thank you so much for your amazing review - Alhamdulilah it makes us so happy to hear of your great experience. Ameen to all of your duaa and may Allah accept your Hajj and make it easy to visit His house again.
InshaAllah we hope to see you again with one of our upcoming tours.
Quba Team
Fantastic experience: Aslaamu aliakum This is my second time with Quba travel with a tailor made umrah pakage alhumdulillah the level of service is exceptional as always thanks to brother Shahid and Adam for making it's easy from the start till the end. Highly recommend Quba travel for umrah and hajj excellent value for money, excellent service, most of all the brothers are very honest and tell you how it is with no hidden surprises. The hotels,transportation,and communication is excellent, Insha Allah will travel again. Jazakallah khair S.MIAH
As salamu alaykum brother Shubead,
Thank you so much for your fantastic review and may Allah accept your and your families Umrah and all good deeds! It was great for us to cater for your family and provide you with an Umrah trip that you thoroughly enjoyed and benefited from (inshaAllah). InshaAllah we look forward to having you on board with another one of our tours :)
JazaakAllah khair
Quba Team
Fantastic experience: As salamo alaicum I was able to book my Umrah with quba travel and alhamdulilah everything went very well and smoothly. I'd definitely recommend to friends and family.
Wa alaykum salam
Dear Brian,
Thank you so much for taking the time to write a review for us and may Allah reward you and accept your Umrah. InshaAllah the next step is Hajj and may Allah allow you to perform it. (ameen).
Quba Team
Fantastic experience: Ummrah February 2019- I would highly recommend Quba Travels. They made the whole experience smooth. They dealt with all of the stress and that allowed us to focus on our ibadah. Tue brothers were really pleasent and helpful throughout out trip. Catered to our needs very well.
As salamu alaykum brother Raju
JazaakAllah khair for your review and may Allah accept your Umrah and all of your worship. It was a pleasure to have you and your family with the group and I am just pleased that everything went well - allhamdulilah.
Take care and inshaAllah next stop... Hajj
Quba Team
Negative experience: They gave me( travelling with my wife and 2 toddlers under 2) a costly package for Umrah with double connecting flights to Pakistan. I was stopped at Medina airport by hotel transport driver which I never booked for 1 hour, next day was asked to pay for breakfast which was said to be included. At last when I wanted to extend my holidays they replied it's not our business better contact the airline. When I contacted the Emirates they asked me if I want to complain about Quba which I never did but have shared my story.
As salamu alaykum
Dear brother Nisar,
Thank you for taking the time to write a review and I pray you and your family are well in general. I wanted to respond to your review, which I (strongly) feel is very harsh, especially basing it on our good conversations we had.
1) The price of your package was agreed before processing the booking, we had advised that the flights had gone up in price. If you were not happy with the price, you had no obligation to move forward with the booking.
2) As you did not want the transportation to be booked/organised, you were most likely stopped by an airport official in Madinah. I can fully empathize with your frustration, but please note this has nothing to do with us.
3) You contacted us regarding extending your flight a few days before you were due back, we politely said that unfortunately at this moment we are not able to extend anything from our side (as its so late on) but you can always try your luck with the airline. Furthermore, you personally asked for flights with Emirates and we showed you all the details of transit etc before anything was confirmed.
4) Regarding the breakfast and hotel, please note I included this as an extra and not as part of your original quote/package (i.e. you didn't pay extra for it). I am not sure why the hotel didn't include it and it would've been great if you got in touch with us to try and sort it out, but as we were unaware of the situation, we were not able to help - sincere apologies.
In general, we appreciate your feedback and we are always striving to improve our services and continue being transparent with our pilgrims. Should you have any other comments or feedback, please feel free to get in touch. Lastly, I pray Allah accepts your Umrah and all of your ibada.
Kind regards
Quba Team
Fantastic experience: The service provided by quba travel was excellent it was more than i expected can’t thank them enough for the service they gave everything was more than they promised i hope they keep up this good work i will not hesitate to recommend them everytime and I hope to use their services in the near future
As salamu alaykum brother Nozabat,
Thank you so much for your kind review and may Allah accept your Umrah and all good deeds performed. It was a pleasure serving you and helping you pick out the best package that suited your needs.
InshaAllah we look forward to you joining one of our upcoming tours.
JazaakAllah khair
Quba Team
Fantastic experience: Alhamdulilah i had the pleasure of going hajj this year with my wife with qubah travel and it was an amazing experience. We faced some difficulties during the journey but brother shahidul and ustadh Nasir were very assuring and helpful during the whole process. The group was great and the qubah team as a whole is very sincere and honest, I would certainly look to them for any future endeavours.
As Salamu alaykum
Dear Nasir,
Thank you for your review and all of your help and patience throughout the whole process. It was a pleasure meeting you and having you and your wife as part of our group (allhamdulilah it was written for you both). We hope to see you soon inshaAllah.
Quba Team
Fantastic experience: We performed Hajj in August 2018 with Quba Travel and it was the most incredible experience that we've ever had. Brother Shahid, Nasir, Babar and Sheikh Shakur were a delightful combination to travel with and provided us with the information that we needed on the rites of Hajj throughout the entire experience. Highly recommend Quba Travel for first time travellers to the Holy Cities as well as those seasoned pilgrims. Brother Shahid went above and beyond to make it easy for us and we can't imagine travelling with any other travel agent but QT. Thank you for everything. Insha' Allah we shall be coming back to you for your services very soon.
As salamu alaykum
Dear Sheikh Sabir,
Thank you for your kind words/review. It was a real pleasure to have you and your family with us this year. May Allah accept your Hajj and all of your ibada.
Look forward to seeing you in one of our Umrah tours inshaAllah.
Quba Team
Fantastic experience: Went to the best city with the best travel group. Would really recommend them to anyone. They made the whole experience a lot nicer. They dealt with all of the stress and that allowed us focus on our ibadah. Alhamdulillah
As salamu alaykum
Dear Azim,
JazaakAllah khair for leaving us a review and Alhamdulillah we are very happy that you had a fantastic experience. May Allah accept your (and your family's) Umrah and Ibada,
InshaAllah we hope to see you for Hajj 2019 ;)
Quba Team
Fantastic experience: I had a fantastic trip, highlighted by the 5 following points in particular: 1) a family friendly experience: the tours take into account the needs and wants of all visitors 2) a stress free Hajj / Umrah: I was able to fully immerse myself in the experience, without having to worry about any of the logistics 3) knowledgeable, experienced and extremely approachable and friendly guides: the team were always at hand to answer my questions, and also provided extremely insightful commentary all the way through our trip 4) visits which go above and beyond, including guided tours to various historical sites 5) carefully thought out itineraries: our journey included Jummuah's in Mecca and Medina and Ihram at Dhul Hulayfah. Quba's service speaks for itself and I hope they continue to exceed expectations.
As Salamu Alaykum
Dear Shaheak,
Thank you so much for you kind review and words in general - may Allah reward you and accept your Umrah (and all of your worship). Allhamdulilah we had a fantastic group for our December Umrah and we thank you for all of your help, patience and understanding throughout the journey. InshaAllah we hope to see you again soon, even if it's a cup of coffee in the office :)
Quba Team
Fantastic experience: Alhamdulillah Quba travel was exceptional to travel with and the tour guide and tour/visit as a whole was amazing. I strongly recommend u travel with them or consider doing so in the near future.
As salamu alaykum
JazaakAllah khair for your review and kind words. It was fantastic to have you a part of our group and allhamdulilah it was a great tour. We look forward to having you join us again (inshaAllah).
Quba Team
Fantastic experience: Quba Travel have been exceptional in their quality of service. Highly recommended!
Dear Halima,
Thank you for your kind review and may Allah keep you and your family safe during your trip.
Quba Team
Fantastic experience: Alhamdulillah an amazing experience that was facilitated by Quba, we were looked after and there was always someone available when help was needed, Brother Shahid would often go above and beyond what most would expect from a group leader Thank you Quba Travel for the experience of a lifetime and for the kindness and caring nature shown towards me and my family May Allah bless you
As salamu alaykum
Dear Yasir,
Thank you so much for your kind review and ameen to your duaa. May Allah accept it from you and us all and insha'Allah you can join us again in the future.
Quba Team
Fantastic experience: Very honest people, easy to deal with especially Adam. They offer very good packages at reasonable prices; strongly recommended.
As Salamu alaykum
Dear Jamil,
Thank you for your kind feedback and taking the time to write one.
All the best
Quba Team
Fantastic experience: Alhamdulillah, by Allah's mercy we were blessed to perform Hajj. We had the most remarkable Hajj. Not only everything was perfect, but we felt, in every instance, that our Quba Travel guides and our Quba Travel Hajj team truly cared about us, both for my wife and I, and did their best to make this trip memorable. My wife and I would both like to extend our gratitude to brother Shahid for the transparent communication right from our initial enagement and facilitating all our needs, Ustadh Nassir for answering the ample questions to and from Jamarath, Shiekh Shukur for the spiritual guidance and making us laugh, Ustadh Barbar for sharing his inspiring stories/experiance and the rest of the team at Quba Travel. This was most definately a trip of a lifetime for my wife and I, something we will remember, draw upon, and cherish for the rest of our lives. I would highly recommend everyone to perform Hajj with Quba Travel, just give the team a call and decide for yourself! May Allah gives us all the tawfiq to perform Hajj in sha allah, aameen
As salamu alaykum
Dear Rasel,
Thank you so much for your review and may Allah accept your (and your wife's) Hajj! It was a real pleasure to have you on the tour and we thank you for your patience and care throughout the whole journey. InshaAllah we will see you (and your family) in one of our upcoming tours.
Quba Team
Fantastic experience: We had a great experience Mashallah. The brothers were quick to help us with any questions. The advice given to us before we went was amazing and it made our umrah experience a lot easier. Amazing MashAllah. May Allah reward you both for all your hard work ameen.
As Salamu alaykum
Dear A A,
Ameen to all of your duaa and may Allah accept your family's Umrah! We are very glad (allhamdulilah) that you had a fantastic experience with our tailor-made package - InshaAllah Hajj next year :)
Quba Team
Fantastic experience: Alhamdulillah I have been blessed to perform Hajj with Quba travel this year. I had an excellent service, and They were very well organised. Everything promised was fulfilled. Thank you to all QUba travel staff especially brother Naser and brother Shahid for the best service and care.
As Salamu alaykum wa rahmatullah
Dear sister Aziza,
Thank you so much for your kind review and we are very pleased that you had a great Hajj experience. May Allah accept it from you and your family and we hope to see you join one of our upcoming tours inshaAllah.
Quba Team
Fantastic experience: They facilitated THE journey of our lifetime with due care, thought, warmth and a great attitude; respectfully and with a unique combination of spirituality and humour. If you want great service with a smile, this is the team for you. All our thanks and appreciation, and the best of wishes for your future endeavours and all who travel with you, in sha Allah.
As Salamu alaykum
Dear Radhia,
It was a real pleasure working with you and having you and Mushtaque (and our two favourite aunts) as part of our Hajj group - we pray Allah accepts it from you all. Thank you for your really kind review and taking the time to write it, hope to see you guys again inshaAllah.
Quba Team
Fantastic experience: Alhamdullilah this was our first hajj and I’m so grateful that we chose to use Quba Travel. From our very first meeting we was well informed of what expect. They are well organised and the team were all very polite, knowledgeable and made the experience even more of a pleasure too. If you are planning your hajj for next year In shaa Allah then this is the company to use
As Salamu alaykum
Dear Umm Nabil,
We are really happy to read your review and that you had a great journey and experience with us! I pray Allah accepts it from you (and your family) and inshaAllah you will be able to join us again on another tour.
Quba Team
Fantastic experience: Assalamualiqum warahmatullah Me and my wife were very fortunate to go Hajj this year (2018) Alhamdulillah . May Allah accept it from us all. Ameen. Our chosen travel agent was Quba travel, they have been very helpful from the beginning making sure we were spiritually and physically ready for the journey. Brother Shahid and his team were exceptionally good at looking after all of us Alhamdulillah. Brother Shahid and his team very friendly and helpful, they were always there when help was needed. We are very grateful for everything they did throughout the journey. May Allah reward them for their hard work. We would recommend Quba travel for anyone wishing to go for Hajj and Umrah, as they are very reliable and trustworthy. Jazakallah khair for everything. A. Ali
As Salamu alaykum
Dear Ansar,
Firstly, ameen to all of your duaa and may Allah reward you for your time and effort. We are always keen to hear from the Hujjaj, so that we can keep on improving and offering the service people are comfortable and confident with.
InshaAllah we will see you and your family again.
Quba Team
Fantastic experience: I did not look around much when looking to book me and my wife’s Hajj, I was recommended by my cousin to follow through with Quba Travel as they have previously been with them for their Hajj.When I met Shahid Bhai he seemed honest and positive. Very pleased with the service, Shahid bhai and his team was extremely helpful throughout the whole process. Not promised much but tried to deliver their best. I wish them all the best and success in their business. Jazak Allah.
As Salamu alaykum
Dear Hiron,
It was a pleasure having you and your family as part of our Hajj group. Your feedback and help (throughout) is very much appreciated. InshaAllah we hope to see you soon.
Quba Team
Fantastic experience: Asalamualikum we rahmatullah Team Quba, It was an absolute delight performing hajj 2018 with you guys! You did all the right things at the right times , made life easy for the whole group. I would recommend Quba Travel for its honesty and integrity. I performed hajj with my elderly father, he was so happy with the team spirit and appropriate guidance at all important moments. From start to finish, brother Shahid, Ustad Nasir, brother Barber, sheikh Shakur all did their best to help. Quba Travel will deliver what they promise. Ws Dr Zahid Asghar
Wa alaykum salam wa rahmatullah
Dear Dr Asghar,
Firstly, thank you for your kind review and making time from your busy schedule to write one. It was fantastic having both yourself and your father with us and part of the Quba Hajj family :)
InshaAllah we hope to meet again and may Allah accept your (and your father's) Hajj!
Quba Team
Fantastic experience: My wife and I travelled with Quba travels as part of the 2018 Hajj group. I found Shahid (group leader) and his team to be a fantastic bunch of people. They were sincere, geniune, empathetic, considerate, accomadating and helpful. The orgaisation and communication (via whatsapp) in particular were faultless. The brothers were always accessible and available. Extra care was specificially given to those performing Hajj for the first time and those that needed assistance. My only negative would be that the food served during the hajj days became a little monotonous, however this was a very minor issue. I do highly reccomened Quba travels to anyone considering Hajj; May Allah(swt) reward them all, do not be put off by the small number of reviews.
As Salamu alaykum
Dear Abu,
Your review is very much appreciated by the whole team and ameen to all of your duaa. We will take your comments on board regarding the food and inshaAllah see if this is something we can further improve on. Feedback is always important for us, so that we can continue providing excellent service to our pilgrims.
InshaAllah we hope to see you soon.
Quba Team
Fantastic experience: Shahid and Adam were great in being reassuring before going on the Hajj this year. My Hajj experience with Quba was highly satisfactory, the staff were very genuine and I really felt secure the whole journey. I strongly recommend Quba and I hope to travel with them again in sha Allah in the future.
Dear Shan,
Thank you for taking the time to share your great feedback. We are delighted that you had an amazing experience and our colleagues contributed positively to your journey. We ask Allah to accept our Hajj and allow us to return frequently.
Quba Team
Fantastic experience: Fantastic company with a wealth of experience to provide a tailored service to your spiritual and financial needs. Customer service is professional but always friendly. Staff that accompany you to hajj are highly qualified, patient (believe me i tested it at times) and are fluent Arabic speakers. They are respected by other companies within the industry, as thier reputation precedes them. Mashallah these brothers know what they are doing and there isn't a scenario that they can not handle. I will be seeking thier service again in the very near future and have been promoting hajj 2019 already for them amongst my family and friends. May allah reward thier efforts and allow this company to bloom. Ameen!
As Salamu alaykum
Dear Irfan,
It was a pleasure having you with the group and thank you for your patience and kind review. Reviews help us keep improving and also its good to hear back from our Hujjaj. P.s Your recommendations are more than welcome.
Quba Team
Positive experience: Alhumdulillah I appreciated their constant thoughtfulness towards us. They chose the best places in terms of Muzdalifa and Mina where we could locate one another and could not easily get lost. They also chose what I thought were the best times, where we could perform the rights of Hajj when it was not heavily congested or too hot Alhumdulillah. There was information given on the different parts of Hajj and great talks which stirred the imagination and inspired the heart. May Allah reward them. Ameen
As Salamu alaykum
Dear Shade,
Ameen to all of your Duaa and may Allah accept your (and your family's) Hajj! Thank you for your review and inshaAllah we hope your family can join us again on another upcoming tour.
Quba Team
Fantastic experience: First Hajj and couldn’t ask for a better experience made possible by the team at Quba! Everything from the initial enquiry to my return from Makkah was dealt with at the highest standard. They provided a personalised service by accommodating all my requests..... and trust me I am very fussy!!! The team were very friendly and approachable and planned everything to ensure that the group was well informed when need be and allowed us all to perform the rites of Hajj without having to worry about much. Couldn’t have picked a better team to have gone with and would definitely recommend Quba to anyone planning on using their services. Jzk.... Team Q.
Dear Abul Hassan
On behalf of the entire team, I would like to thank you for choosing Quba Travel. It brings us great pleasure to know that you had an unforgettable experience. Our entire team is looking forward to welcoming you back for another memorable journey! May Allah accept it from you and us.
Quba Team
Fantastic experience: From the 1st telephone call to the last goodbye at Heathrow airport what can I say about brother Shaheed and brother Adam. Friendly, professional and this put me at ease and i quickly realised that I would be using Quba Travel to book my hajj trip with my family. During Hajj br. Shaheed and the religious guides that accompanied us were amazing and with their knowledge this made our Hajj experience more relaxed and enjoyable. Also the brother's and sisters who were also part 0f this group helped each other throughout the trip and made it more special!! If you looking to book Ummrah or Hajj then don't look any further than Quba Travel and get a life time experience booked straightaway.
As Salamu alaykum
Dear Nasir,
The pleasure was all ours! It was a pleasure working with you throughout and having you and Asif as part of our group. I pray Allah accepts your Hajj and all good deeds and allows us to meet again.
If you're in the area, do come by for a cuppa - more than welcome!
Quba Team
Fantastic experience: Alhamdullilah I was blessed to go on Hajj this year with both my husband, and my mother, and we chose to go with Quba. They were an amazing tour group to go with, and always tried their utmost to make everything as easy as possible for us - even little things like what time we’d leave for the Jamarat, to where we stayed in ‘Aziziyah. They were also completely transparent with what they were offering - and explained in a lot of details what we’d need, what to expect, and made sure we were all very prepared. Lastly, a massive thank you to the tour guide, brother Shahid - he went above and beyond for us, and always listened to any problems/requests we had, and he was able to maintain a balance, in which he was approachable, and easy to give feedback to, but there was always a barrier in which he stays completely respectful, and he always did everything with a smile on his face, despite the problems thrown at him! I throughly enjoyed my experience and will definitely consider Quba as my number one choice for the future In shaa Allah. May Allah bless all those involved in the organisation, and may He also accept all of our Hajj - ameen!
As Salamu alaykum
Dear Sara,
We're really pleased that you and your family experienced an excellent Hajj journey. From the whole team, we would like to thank you and your family for all of your help, patience and support throughout.
Quba Team
Fantastic experience: Alhamduliah - My wife and I were both blessed by Allah to perform our Hajj in 2018. Searching through all the different tour operators was a challenge, and then we came across Quba and from the initial telephone conversation we instantly knew that Quba was the tour operator to go with. No regrets, clear communication very professional definitely Recommend Quba - May Allah Bless Them - wish we were still out there!
Dear Ahmad,
Thank you for very much for choosing Quba Travel. It brings us great pleasure to know that you had no regrets. It would be our pleasure to have you join us again soon. I ask Allah to accept it from you and us.
Quba Team
Fantastic experience: Previously booked Umra with Quba Travel and that was enough for me to follow through with a Hajj booking. Reliable and honest communications throughout, the facilities laid on were excellent and I unreservedly recommend Quba Travel to friends and family.
Dear Abu,
We are delighted that you have chosen Quba travel once again. We sincerely appreciate all your comments particularly on the service provided by the team. We ask Allah to accept your Hajj and all your dua's. Our entire team is looking forward to welcoming you back for another journey soon.
Quba Team
Fantastic experience: Excellent service. Highly recommended.
As salamu alaykum
Dear Ali,
JazaakAllah Khair for your review. We hope to see you again with one of our upcoming tours.
All the best
Quba Team
Fantastic experience: As salamu alaykum warahmatullaah wabarakathu. May Allaah swt bless this company, the service and quality of Quba travels is great alhamduillaah. I've travelled twice with my family, and its been a great joy alhamduillaah. Very organised, well informed and the flexibility with payment is a cherry on the top. JazakAllaah khayr
Wa alaykum salam wa rahmatullahi wa barakatuh
Thank you for your kind words and the time to write your feedback. May Allah reward you and accept our acts of worship.
Quba Team
Fantastic experience: السلام عليكم ورحمت الله وبركاته This is best service for umrah i can not express in words what they have done for me. I went umrah with two years ago and now again this year. The brother i went to him and asked can i pray monthly for my umrah trip the brother was yes wallahi that in itself is a blessing just imaigine opportunity for everyone get to umrah plus the service is 11 out 10 excellent from the hotels to transport to keep to the words throughout plus they make easy upon you and your family. Quba travel is the best service out there right now! Go with them and you will never regret it! Niazul Haque
Wa alaykum salam wa rahmatullahi wa barakatuh
Thank you for your really kind words and for highlighting our payment plan (available on all of our packages). May Allah accept your worship.
Quba Team
Fantastic experience: Amazing Umrah experience with brother Shahid, thorough explanations throughout the entire trip from him. Had the opportunity to learn alot from both the guest tour guides during sightseeing. Would 100% book again with Quba travels. Umrah- April 2018
As salamu alaykum
Dear Sadia,
Thank you for your review and may Allah accept your Umrah. We are especially pleased that our tour guides were able to cater to your (and the rest of the pilgrim's) needs.
Quba Team
Fantastic experience: Excellent service, well organised and very knowledgeable. Quba Travels ensured everything ran smoothly throughout the trip and very often went around the tour group to check if everyone was happy and comfortable. Would definitely recommend to all.
As salamu alaykum,
Firstly, thank you for your kind feedback and for taking the time to write one. Our aim is to always provide our passengers with the best service and ensure everyone is enjoying their Hajj or Umrah trip.
Quba Team
Fantastic experience: Alhamdulillah, It was very educational and it was made easy for my elderly mother. The brother is very sincere and humble, who is in constant communication with you throughout the trip. If you are thinking of going Hajj or Umrah look no further. 10/10. Umrah 4/4/18-14/4/18.
We always aim to provide the best customer service and it's great to hear of your experience with us!
May Allah accept it from us all.
Quba Team
Fantastic experience: Just returned from our Umrah tour with Quba Travels. Great company, very professional and helpful. Facilities were organised meticulously so that our stay was comfortable and ran smoothly. Would highly recommend to friends and family.
As salamu alaykum
Feedback like this is what makes us happy and allows us to keep moving forward and improving our services - we very much appreciate it! May Allah accept your Umrah!
Quba Team
Fantastic experience: My wife and I performed Hajj with Quba Travel in 2017, Alhamdulillah. The team at Quba Travel are very professional. Everything within their control was undertaken in an efficient manner. They were open and honest from the time I made my initial enquiry to the time we flew back home having completed Hajj. I would definitely recommend this company to friends and family.
We appreciate your feedback brother Ruhal and it was a pleasure to host you during Hajj!
Quba Team
Fantastic experience: hajj 2017 I booked my hajj trip last year ( 2017) for Me my husband and my two children, aged 18 and 13 years. Following a fair amount of online research and contact with a number of providers Quba travel hajj package represented good value for money and seemed to tick all the boxes , high quality 5 star hotel in medina. My expectations were not that high but I have to say that I was delighted with the services provided by Quba travel team . Everything was well organised from the initial booking confirmation, completion of the package paperwork, arranging the visas through to providing practical support during each step of the hajj journey . There are a number of parts of the Hajj journey where no tour providers have any influence in, in terms of transfer arrangements through to the facilities in Minah tents, however the Quba travel team made every effort to ensure the hajj experience was as good as it could be. This is the first time I have provided feedback on any travel website but I would have no hesitation in recommending brother Shahidur rahman and QubaTravel team .
Assalamu Alaikum Wa Rahmathullah
JazaakAllah khair for your super kind words and more importantly allhamdulilah you were able to enjoy your Hajj - may Allah accept it from you and your family.
Fantastic experience: My first ever Umrah trip was with this company and allhamdulilah I had a great experience. Went as part of a group tour, so it made going out and about and access to information so much easier with the tour guides to help. The Ziyarah was also a good experience and it helped having an air-conditioned coach during the hot weather. The hotels booked for the group were of a great standard and literally 2/3 mins away from the Haram and Prophet's (pbuh) mosque, which made getting to prayers so much easier. Will be using them again inshaAllah and definitely recommend to others.
Assalamu Alaikum Wa Rahmathullah
Thank you so much for your kind words and we are honoured that your first experience of Umrah was with us! May Allah accept it from you and inshaAllah we hope to see you again on another tour :)
Quba Team
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