Hays Travel Bishop Auckland
Information about Hays Travel Bishop Auckland
DL14 7EQ, Bishop Auckland
Opening hours
- sunday: 11h-16h
- monday: 9:15-17:30
- tuesday: 9:15-17:30
- wednesday: 9:30-17:30
- thursday: 9:15-17:30
- friday: 9:15-17:30
- saturday: 9:15-17h
We're part of Hays Travel, the UK’s largest independent travel agent. We know what makes a perfect holiday, from short UK breaks and sunny package holidays to a range of amazing cruises and faraway escapes; we provide holidays worth getting excited for! With our Peace of Mind Guarantee you can enjoy flexible, secure holidays; making that holiday feeling just a little more stress free. With over 40 years’ experience in the industry, our expert travel agents are on hand to help with all your holiday needs. So why not book your next unforgettable holiday with us? Contact our branch today to see what amazing deals we have for you.
Our comment from TraTraTravel UK about Hays Travel Bishop Auckland:
At Hays Travel Bishop Auckland, customers consistently praise the knowledgeable and friendly staff who go out of their way to provide excellent service. Many clients have shared their positive experiences with specific agents, such as Kaci and Chloe, highlighting their dedication and helpfulness in finding the perfect holiday packages. The travel agency is recognized for its smooth booking process and fantastic customer service, with clients feeling valued and well taken care of.
However, there have been a few reports of inconsistent service, particularly during instances involving the return of currency, where some clients felt unappreciated. Nonetheless, the majority of clients endorse Hays Travel for their consistent efforts to assist vulnerable customers and tailor holiday experiences to individual needs.
In summary, Hays Travel Bishop Auckland stands out for:
- Exceptional customer service
- Friendly and helpful staff
- Willingness to go the extra mile
- Strong community reputation
We invite you to discover how Hays Travel can make your next holiday a memorable experience!
Hays Travel Bishop Auckland: Reviews
Fantastic experience: I would like to thank kaci for looking for holidays from me and my husband she had great knowledge and very helpful thank you kaci
Good Afternoon Helen, thank you for taking the time to provide a 5* review. Kaci at the Bishop branch will be delighted with your comments. We hope to see you in the near future. Thanks - Danielle
Fantastic experience: Fantastic service from Becca. I won't book anywhere else, Hays are brilliant!
Thank you Mark for your 5* review, we appreciate you choosing Hays Travel and hope you continue to in the future.
Positive experience: Smooth and easy process
Good Morning Thomas,
Thank you for your great review! We are very happy to hear how you found the process.
Kindest Regards
Megan
Customer Services
Negative experience: First time I went in to get euros lovely lady gave me a buy back agreement I went in a week later to change back to sterling Different nasty faced girl wouldn't even look at my buy back guarantee Horrible attitude As a vulnerable person I feel heavily taken advantage of I do not recommend.
Negative experience: It is so sad that I have to travel to Durham or the galleries at Washington simply because shop staff are not interested in helping anyone and the service is absolutely deplorable
Fantastic experience: Girls always very friendly and helpful.espcialy Becks
Fantastic experience: we went in to book a holiday and booked with chloe the apprentice. We didn’t have much ideas on where we wanted to go or stay and chloe was absolutely amazing very helpful and used a lot of her time to help us find the perfect place. She talked us through everything and was very patient with us showing us lots of options and places. We couldn’t have booked it without her time and effort
Fantastic experience: I'd like to thank the staff at Hays Bishop Auckland for booking our holiday and organising the assistance at Manchester Airport
Fantastic experience: Good service Friendly and Knowledgeable
Fantastic experience: Booked our first cruise with Martyn from Hays Travel last week. He was friendly and helpful and answered all of the questions and queries we had. Great service, thank you.
Fantastic experience: Big Thankyou to Martin at Hayes travel this morning for going the extra mile. Thankyou so much for your help with the Barbados Immigration form.
Fantastic experience: AMAZING
Fantastic experience: Hays Travel....just the best.
Fantastic experience: Pleasant, professional staff. Always very helpful.
Fantastic experience: Book every holiday I go on at this place x
Fantastic experience: Fantastic as always
Fantastic experience: Always very friendly. Cannot do enough for you . Would always recommend hayes travel.
Positive experience: Had to chase agent on several wrong invoices
Fantastic experience: They are very helpful and pleasant would recommend always
Fantastic experience: Fantastic customer service
Fantastic experience: Great service, saw a deal on their Facebook page and couldn't resist booking the next day as was so good! Definaly reccomend booking holidays with them.
Fantastic experience: Great staff, good at their job, always go out their way to help.
Fantastic experience: Very happy
Fantastic experience: Very friendly staff great service
Fantastic experience: Always excellent service
Positive experience: Always good service and advice.
Fantastic experience: We always have a pleasant and professional customer service from Hays Travel in Bishop Auckland.
Fantastic experience: The girls go over and above to get a holiday to suit your needs. Becca today was fantastic. I'm a disabled customer and she found us exactly what we needed.
Fantastic experience: Great service excellent staff (Lisa) wouldn't go past them for holiday bookings!
Fantastic experience: Staff very helpful and very pleasant
Positive experience: Another holiday booked Spot on
Fantastic experience: Great
Fantastic experience: Friendly staff
Positive experience: Great help booking holiday
Positive experience: Got travel money at good rate.
Fantastic experience: Great, friendly staff. Lorraine was extremely patient with all of our holiday requests, we were able to pick and choose destinations, hotels and how many nights we were there. Was really good to tailor the holiday to what me and my partner wanted. Returning soon to book up for next year
Fantastic experience: Good
Positive experience: Good service
Fantastic experience: Great staff patient and understanding.
Fantastic experience: Fantastic customer service
Fantastic experience: Excellent service from Denise as always. No hassle over price matching. Been going to Hays at Bishop Auckland for years.
Fantastic experience: Great customer service from all. And as you walk out the store every single one of them say bye. Really lovely staff that try their best for you.
Fantastic experience: Nice friendly staff I've used Hays Travel for the last 7 years and never had any problems .
Fantastic experience: Very helpful, we book here all the time
Fantastic experience: Never try to push a holiday onto u
Fantastic experience: Love hays at bishop auckland great set of girls we have been going hear for a while now they are always happy to help no matter what.
Positive experience: Nice friendly staff
Fantastic experience: I don't travel but if i did I would use this travel agents
Fantastic experience: Good 4 booking holls
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