
Althams Travel Services Ltd

Information about Althams Travel Services Ltd
Opening hours
- sunday: (closed)
- monday: 9:30-17h
- tuesday: 9:30-17h
- wednesday: 9:30-17h
- thursday: 9:30-17h
- friday: 9:30-17h
- saturday: 9:30-17h
As a genuine independent travel agent we endeavour to find the best deals available from ALL leading holiday companies, whilst offering you impartial advice.
Our comment from TraTraTravel UK about Althams Travel Services Ltd:
Althams Travel Services Ltd is renowned for its exceptional customer service and knowledgeable staff. Clients frequently commend the helpful and friendly atmosphere at the travel agency, with many stating they feel well looked after from the moment they step in. Whether it’s booking a holiday or making last-minute arrangements, the team consistently goes above and beyond to ensure customer satisfaction.
Most customers appreciate the personalized service, often sharing how staff members listen to their requests and work diligently to find the best deals. Several reviews highlight the easy-going approach of the staff, who not only provide assistance in planning vacations but also create a welcoming environment that makes clients eager to return.
However, there have been occasional complaints regarding communication issues related to booking modifications and updates, which some customers found frustrating. Despite these criticisms, the overall sentiment remains positive, with many emphasizing their preference for Althams over other agencies due to the outstanding customer care.
In summary, Althams Travel Services Ltd combines expertise with a friendly touch, making it a favorite choice for holidaymakers seeking both great deals and a personalized experience.
Althams Travel Services Ltd: Reviews
Fantastic experience: Super nice and helpful staff thank you o will book all my holiday with these guys.
Thank you Lisa for your lovely review. We're so happy to hear that you are satisfied with the service received. Thank you for booking your holidays with us and we hope to hear from you again soon kind regards, Althams Travel.
Fantastic experience: We always book our holidays here even after researching on line. The staff are all lovely and helpful as well as being knowledgeable.
Fantastic experience: Very knowledgeable staff
Fantastic experience: Got a cracking deal here my favourite place to book a good holiday ,and the service i got was the best
Fantastic experience: Booked a cruise decided to add a balcony to cruise now spent over 2500 pounds we like our booking s on paper form not via email or txt as we delete everything asked for the balcony amendment to be sent via paper 3 times now still waiting .not a happy customer at the moment we will go elsewhere in future .we travel from Manchester to bury to book the holida .no more we will go elsewhere
Negative experience: The young man who served me went over and above to help me
Fantastic experience: Excellent service went in asked to travel the next day holiday was found and everything e asked for was included
Fantastic experience: I always go to althams to book my holidays the girls in there are so nice and friendly and go out of there way to help you. Highly recommended
Fantastic experience: Staff very helpful
Positive experience: Got some euros for my holiday.
Positive experience: Cheap and friendly
Fantastic experience: Fantastic customer service from Karen who listened to our request, sent option and then booked the whole holiday slightly cheaper than the price as I could find it on line. A fabulous service.
Fantastic experience: Always greeted with a smile, and have always had great service from the staff.
Fantastic experience: We came to boom a multi-trip to America. Vegas, San Francisco, and New York. We had a budget and a rough idea of what order we wanted. The dates were fixed due to work commitments. Jane was amazing! So helpful and so knowledgeable and worked with us and the rep on the other end of the phone for two hours to get us the best deal possible. After a bit of juggling and a few changes they got us exactly what we wanted for our budget and the Hotels look amazing. We loved meeting and chatting to all those who work here. We had a great day and have been on a high ever since.
Fantastic experience: Always head here to book my hols . Helpful friendly staff who are always happy to explain anything you may be unsure of .
Fantastic experience: Amazing customer service, will definitely be going again.
Fantastic experience: Outstanding,wouldn't book a holiday anywhere else !
Positive experience: Helpful and friendly staff, unfortunately no brochures left except ones dated 2021,which could give some information,but no all information like the most important thing like price unfortunately.
Fantastic experience: Very good
Fantastic experience: Our week’s holiday in Italy was booked in 2020 and then postponed until this year because of Covid. The original holiday was by then unavailable and the substitute provided by Citalia was unacceptable. The assistant at Althams went to a great deal of trouble to get Citalia to provide exactly the holiday we wanted, and as a result of her hard work we had a wonderful week in Italy.
Negative experience: Absolutely appalling service - do not book with these cowboys. My mum paid £700 for a week away with her friend, they were due to be collected at 9:15 by coach from Moss Street. When they arrived at 9:00, there was no one else about, they spoke to Althams when they opened at 9:30 and were told the time was changed to 8am and they had been unable to reach them by phone. No one has left a voicemail or an answer machine message, sent a text or even a letter and when asked about a refund was told that they wouldn’t be doing that, knowing they had never advised my mum of any changes. Shocking customer service, no empathy no resolution recommendations and no refund. Althams are crooks. When people save up all they can and look forward to time away, Althams have ruined that and we’re not interested in resolving the problem. When Althams finally came up with a solution my mum was told to get a taxi at her own cost and catch up with the coach!! Absolutely disgusting
Fantastic experience: Book all our holidays here. Staff are AMAZING wouldn't go anywhere else. They really look after us. Thanks ladies x
Fantastic experience: Great service from the entire team. If you have any issues they will help you it out. Always friendly and will organise any holiday requirements.
Fantastic experience: Staff are First class at the bury branch very helpful
Fantastic experience: Very good staff Always willing to help and advise
Fantastic experience: Very informative staff. Handled our booking efficiently. Rang with updates before travel .
Fantastic experience: Very helpful staff. Always a smile on their faces.
Fantastic experience: Great staff so helpful
Fantastic experience: Great customer service by Suzanne, very helpful and pleasant to talk too
Fantastic experience: Been with althams before and once again the staff are so helpful will always use this company
Fantastic experience: Best exchange rate in Bury. Very friendly helpful staff.
Fantastic experience: Love going into this travel shop staff are very friendly place very clean and hand sanitizer ready when you go in keep up the good work xx
Fantastic experience: Love it hope I can still have my holiday
Fantastic experience: As always the girls at Althams are so friendly and helpful nothing is to much trouble, we wouldn't book with anyone else
Positive experience:
Fantastic experience: Excellent staff very helpful and friendly
Positive experience: Staff very good holiday good no complaints.
Fantastic experience: Always find you a great deal and share good knowledge about the destinations.
Fantastic experience: Booked a Holiday yesterday with your company in Bury. This is the first time we have booked via Althams, but it will now be our Travel Agent of choice. We were looked after by Suzanne and i must say we were delighted with the service and attention given to us. Thank you,
Fantastic experience: Service was brilliant. We ultimately booked our 2020 holiday with them.
Fantastic experience: We always have brilient experience when we go in. The staff know us. They are very helpful...
Fantastic experience: Wonderful
Fantastic experience: I use Althams to book my holidays and day excursions. The staff are great, very helpful and can be hilarious to take with.
Fantastic experience: Excellent ,good knowledge and experience. Gail a fantastic travel advisor,just sorted a problem out for us.Well worth paying a visit. Nothing beats talking face to face with someone.
Fantastic experience: Very helpful take as long as y like always a smile off the staff not had a poor holiday yet for the many years we bring them
Fantastic experience: Brilliant Travel Agent even provide transport to the airport
Fantastic experience: Great service with friendly staff
Fantastic experience: Independent travel agents so deal withh all companies staff friendly n knowledgeable tailor everything to ur needs
Fantastic experience: Friendly & helpful
Fantastic experience: I book a holiday to a destination I have been wanting to go. Great staff here.
Fantastic experience: Excellent service always on time and very polite driver's
Fantastic experience: All of them are gorgeous and very helpful
Fantastic experience: First class service
Fantastic experience: Cheapest exchange rate in Bury and will try to match or better holidays prices
Fantastic experience: Great staff and we get the heat holiday ever
Fantastic experience: very helpfull independamt travel agent.
Fantastic experience: Booked many a holiday through althams in bury, Suzanna normally deals with my holiday booking but occasionally I see one of the others. Such a great booking service and Suzanna really knows her resorts. For an extra £20-30 compared to internet prices I really do prefer to go to althams.
Fantastic experience: Absolutely 5 stars again. The lovely Suzanna's always provides the best service. Why would anyone spend hours trolling through holidays and checking everything over and over when you can get 5 star service from this company. Wouldn't dream of going anywhere else. I go in give Suzanna the dates I want and what my budget is and she contacts me with options, who could ask for more?
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