Contiki Travel Hub
Information about Contiki Travel Hub
Opening hours
- sunday: 8:30-19:30
- monday: 8:30-19:30
- tuesday: 8:30-19:30
- wednesday: 8:30-19:30
- thursday: 8:30-19:30
- friday: 8:30-19:30
- saturday: 8:30-19:30
The Contiki Customer Service centre for all UK & Europe Contiki Travellers.
Open 7 days a week - the perfect spot to have all of your travel related questions answered as well purchase discounted London attraction and day trip tickets.
Our comment from TraTraTravel UK about Contiki Travel Hub:
Contiki Travel Hub is the perfect place to kick off your journey in London. With a friendly and welcoming atmosphere, the staff—including stars like Rachel, Ellen, Shelby, and Celeste—provide exceptional customer service, ensuring that guests feel like part of the Contiki family right from the start.
Here are some highlights of what you can expect at Contiki Travel Hub:
- Friendly and Knowledgeable Staff: Guests have praised the team for their helpfulness and friendliness, with many noting how staff members go above and beyond to assist travelers.
- Great Amenities: The hub offers a comfortable space to relax and unwind, complete with a photo booth, a chill-out zone, and fast Wi-Fi.
- Diverse Community: It’s an inviting hub where you can meet fellow travelers, share experiences, and enhance your journey.
- Delicious Food and Drinks: Visitors enjoy the menu that includes tasty local specialties, making it a great spot for meals before or after your tours.
- Convenient Location: Ideal for both first-time travelers and seasoned adventurers, it’s a safe and friendly place to gather before exploring London.
While some feedback mentioned issues like charging discrepancies and unresponsive communication from the Asian office, the majority of experiences highlight the exceptional customer service and camaraderie found at Contiki. Overall, it’s a fantastic hub that promises a memorable start to your travels!
Contiki Travel Hub: Reviews
Fantastic experience: You couldn't ask for better people to welcome you to London. Rachel, Ellen, Shelby and Celeste have been extremely helpful during my entire stay in the UK. They go above and beyond, and are the perfect face of Contiki. Thank you ladies.
Fantastic experience: Rachael is literally an angel on this earth! So helpful and knowledgeable and friendly; went above and beyond to help! Great salesperson without feeling pushy!
Negative experience: You ridiculously charged me 400 dollars. And you ask me to pay with the US dollar. Therefore, I had to pay extra money. You should take full responsibility for my loss. No one replied me. The asian office ignore my request. You made profit from the emergency I met. Shame on you
Fantastic experience: Went in and was treated with the most amazing wonderful customer service from the pretty staff member Rachael.
Fantastic experience: Un pain succulent. C'est préparé au fur et à mesure des demandes.. au top. C'est en Rdc. Équipe sympa.
Fantastic experience: Can't fault this place, it really is everything I expected from it the moment I first set foot in here. Good drinks range, fast service, lovely outdoor benches and seating area, great food on the menu ( fish and chips is great, the burger and chips is amazing too) and have eaten both inside as well as outside on many an occasion. Whatever I have ordered, it has been cooked to perfection and the meals have always been very tasty. The service is top notch, fast, responsive and friendly. Professionalism of the staff is amazing so full marks there too. The overall experience at the Contiki Basement is fantastic I'd say. If you want to sit down over a good meal, perhaps a quick munch over a pint - this place is awesome. Highly recommend it to everyone! :-)
Positive experience: I had my Contiki tour on May 25, 2010 and it was truly friendly and amazing experience.
Negative experience: Unfriendly people
Fantastic experience: It's a great place to chill out with travellers and meet up with groups before and after your tour.
Fantastic experience: Cool and safe place to hang out for the contiki community.
Fantastic experience: Great place to meet up with fellow Contiki travellers before or after your Contiki trip. Tip: there's a water fountain to fill reusable water bottles inside
Positive experience: Nice...
Fantastic experience: Had an amazing experience travelling Europe with Contiki. Hotels are great, food is so delicious and local.The trip manager was awesome! Lass did such an amazing and super fun work with the group and well the group was awesome, you get the chance to know people all over the world! definitely I´ll have another Contiki trip soon!
Positive experience: Pretty cool start to your Contiki trip.
Fantastic experience: Where it all starts!
Fantastic experience: The beginning of where Contiki magic happens!
Fantastic experience: Amazing hub to hang out, to get to know each other, and relax. There are definitely plenty of games to play in here to help the time pass. Great fun, with great tunes, great staff, and great company!
Negative experience: Nothing "royal" about this place. It is a DIVE. Do NOT stay here. It is foul. I believe "hotel" is spelt wrong. The title should say "hostel".
Fantastic experience: After endless hours on a plane, having a friendly atmosphere to kick back and feel human again is like heaven. Big thanks to the Contiki team for providing us with this area. Great if you need to kill time before your hotel check in. Free wifi is provided, plenty of seating and a area to deposit your luggage so you can explore without it. 1 pound per day is cheap.
Fantastic experience: The best start of a holiday, friendly staff, good atmosphere, nice place to relax in busy London.
Fantastic experience: They crew that were there when I travelled helped me massively after I had my wallet stolen. Such a great bunch of people
Fantastic experience: Amazing place and amazing team
Fantastic experience: No regrets
Fantastic experience: Contiki is the best of the best. The staff at the Basement are extremely welcoming and friendly. They make you feel like part of the Contiki family right from the start.
Fantastic experience: Great helpful staff amazing atmosphere and awesome looking!
Fantastic experience: Team was fantastic, our tour guide Matt Woodworth and driver TJ made it an incredible experience! I would highly recommend the European Magic tour and hope people are lucky enough to get these two awesome guys! Sights are incredible, so much to do, and was a fantastic trip.
Positive experience: Had a few questions for Dave and he was super helpful and gave off a super friendly vibe, would definitely ask him anything if you need to get anywhere or anything #contikimiller
Fantastic experience: Very entertaining! Staff are very friendly! Looks great after the refurbishment! #ContikiWard
Fantastic experience: What a great way to start off my time in the UK! The Contiki basement was great, I love the new facilities. The staff were super helpful, #contikiclow was awesome! I'd definitely recommend it to anyone!!
Fantastic experience: Best time ever good fun warm friendly staff #contikiclow
Fantastic experience: Was a bit nervous coming over to the UK and starting my contiki trip. Had a warm welcome from Jody the basement rep. The new lounge was an awesome place to chill and meet new people. #contikiclow would recommend to any first time travellers.
Fantastic experience: Awesome place, best staff! The photo booth was amazing #contikiclow
Fantastic experience: Amazing atmosphere, super friendly staff, great facilities. 10/10 would contiki again! #contikiclow
Fantastic experience: Sweet setup here, funny as staff who are easy to get along with #contikiclow
Fantastic experience: Awesome photo booth, excellent vending machine. Great chill out zone. Excellent staff member #contikiclow, so helpful, friendly and loving kind gal!
Fantastic experience: The friendliest staff to kick off your trip. Welcome area to relax and sit before u head off. #Contikiclow
Fantastic experience: Awesome area here! The friendliest staff to kick off your journey, so nice and welcoming, especially jody. She makes you feel at home from day 1, which is a mint start to an amazing trip. Even a photo booth to get cool pics in! #contikiclow
Fantastic experience: Very helpful staff.
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