Crystal Travel

Percy St 10-11, W1T 1DN, London
Percy St 10-11
W1T 1DN, London
020 3023 7751

Opening hours

  • Monday: 9:00 AM – 6:00 PM
  • Tuesday: 9:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 6:00 PM
  • Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 6:00 PM

Crystal Travel – your trusted UK travel partner for over 37 years! We specialize in flight bookings, hotel reservations, holiday tour packages & car rentals. Awarded the "Best Independent Travel Agency" at the British Travel Awards 2018, we promise exceptional service & unbeatable deals. Travel all over the world without any hassles, book with us and get best price guarantee, instant bookings & same-day cancellations. Renowned for being the top travel agency for Philippines, Asia & South America, we cater to the UK's diverse VFR communities. We are ATOL & ABTA certified & we ensure safe & secure travel with low deposits & flexible payments. Visit our website or call 020 7612 0500 to start your adventure with the best travel agent in London!

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Crystal Travel: Reviews

4.9/5 (251 Reviews)
Andre B 2 months ago

Fantastic experience: Fantastic profound experience Mr Alfred kindly assisted me with my trip superior service and attention to details Ms Lisa has done a great job booking my flights please accept my gratitude

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Sohail Mohammed 2 months ago

Fantastic experience: Outstanding service Ticket booking is quick and simple, and customer service is excellent and friendly. Thank you, Rebecca you are doing a great job thank you sohail

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

prem. rajeev 2 months ago

Fantastic experience: It is very delightful experience trough entire process of booking my ticket with Claire. She is very polite and gentle and lovely in the entire process. I would really appreciate Claire.Qatar airways is reliable and trustworthy and I am happy to refer all my friends and family to choose Qatar airways and even my further travellings with Qatar.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

juliany davies 2 months ago

Fantastic experience: Aron has been honest and reliable from making an enquiry to buying my ticket. Just wish all travelling agents can replicate such honesty and professionalism you have definitely put a smile on my face. Thanks Aron of Crystal Travel for you excellent customer services

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Siddig Ibrahim 2 months ago

Fantastic experience: I have been helped by Ben Oscar to facilitate my booking. I find him very helpful and experienced and accommodating in providing good support for best deals to meet my need. It was very timely done and I am very grateful to Ben. I will definately work with him for any future bookings. Thank you Ben.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Ann Serventi 2 months ago

Fantastic experience: Rang with a query over a problem with booking a flight to Thailand I was put through to Octavio who told me what the problem was and helped me to book a flight He was very professional but very friendly and helpful, doing all he could to get me the best deal and was very patient Communication was brilliant both on calls and on email I have never come across this company before but if I need help in the future with flights or holidays I will definitely get in touch with Octavio and will recommend to all my friends and family

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

H H 2 months ago

Negative experience: Warning: Avoid Crystal Travel! Having travelled with my wife an average of 3-4 times a year for the past 24 years, we've dealt with various airlines and travel agents. Most of the time, any challenges that came up were resolved smoothly. However, Crystal Travel stands out as a major disappointment. They overcharged us not once but twice, and despite our efforts, they were unhelpful in addressing the issue. To anyone considering booking through them, I strongly recommend reading reviews and doing thorough research on any airline, tour operator, or travel agent before making a purchase. Our experience with Crystal Travel was so bad that, even if they offered us free tickets, we would never use their services again.

Crystal Travel

Dear Passenger, We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver. We are unable to trace a booking request under your name. Please email [email protected] with your details so we can assist you accordingly. Team Crystal Travel

Mahanash Belathur Shekar Kumar 2 months ago

Fantastic experience: I had a wonderful experience booking my tickets with this company. A special thank you to Ana Swift for her patience and exceptional assistance throughout the process. She was incredibly helpful, ensuring everything was clear and well-organized. The service was professional and efficient, making the entire booking experience smooth and stress-free. Highly recommend them for your travel needs!

Crystal Travel

Dear Passenger, Thank you so much for your enthusiastic 5-star review! We’re thrilled to hear you had an excellent experience with Crystal Travel. Our goal is to provide top-notch service and a smooth booking process, and it’s fantastic to know we’ve hit the mark for you. Your satisfaction means everything to us, and we’re delighted that your experience was so positive. Should you need any assistance in the future or have any travel plans coming up, we’re here and ready to help! We look forward to assisting you again soon! Team Crystal Travel

MaeCarlo Capuno 2 months ago

Fantastic experience: Booking the flight became really easy. Ms. Olivia Clark helped the family every step of the way. Olivia demonstrates professionalism, and she is very polite. I will call her extension again for my next trip.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Harinder Kaur 2 months ago

Fantastic experience: It was easy to find ticket for holidays. Staff Ronald assisted us. He was very helpful to organized our ticket with short stays at airports. Excellent service and will recommend crystal travels for holidays.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Cj Mercado 2 months ago

Positive experience: Staff were accommodating. Maria was very helpful in helping me book flights and Freya was fantastic in accommodating me with my remaining balance.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Daisy Renolayan 2 months ago

Positive experience: I booked tickets online but didn't get confirmation. Rebecca did a great job resolving the issue. Thanks a lot!

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Sarah Biggs 2 months ago

Positive experience: Booking was fine I did book my seats back in February but as there was a change to the flight the airline did not transfer my seats over so I now do not have my original seats. Candice was very helpful in getting this resolved as best she could but frustrating not to have the original seats I requested and paid for. As noted this was the airlines error.

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

Alicia Palaganas 2 months ago

Fantastic experience: Sergio from Crystal travel has immediately done my son flight booking . I always booked my flight here in Crystal travel last booking was October 2024, me and my husband went visited USA, as they always offer the best price and I always asked for Sergio as he is very kind in dealing with my request..

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Bukky Akinwale 2 months ago

Fantastic experience: Oliver was very helpful and polite. She was very patient in helping me to sort out my issue. I will definitely recommend Crystal travel to other people.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

William Rose 2 months ago

Fantastic experience: I was being messed around with many sites stating (No seats available) but they went through the whole process of filling all the details including payment details, It was only then they tell me No Seats Available. I called Crystal Travel and spoke to a lady called Lisa who was great, my seats and other details all sorted in about 10/15 minutes. I would recommend Crystal Travel to anyone. Well done Lisa

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Ma.Angela Florentino 2 months ago

Fantastic experience: It was really great. Rebecca was very patient assisting us during our booking. She was very kind. Thank you.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Mario Rodrigues 2 months ago

Fantastic experience: It was a great service, as they provide better options for your travel. Olivia Clark and all other members were very polite. Thanks for your service.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Jane Warren 3 months ago

Positive experience: Nathan helped me with the booking of two tickets to Johannesburg and with some guidance helped me obtain great prices. Will definitely use again.

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

Gurdeep packaya 3 months ago

Fantastic experience: First time using crystal travel . Very professional, great communication and outstanding packages… we would certainly use this company again and have already recommended to friends…thank you… Special thanks to Ana Swift

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Muhammad Efraz 3 months ago

Fantastic experience: Good afternoon just to feedback I booked my ticket with Crystal Travel agent name is Joy very very good customer service very professional and very respectful. Are meant for everyone to use Crystal Travel thank you so much. Joy and have a lovely day.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

tarannum jahan 3 months ago

Fantastic experience: Thank you for booking this wonderful holiday to celebrate my husband turning 50. We had a wonderful time and cant wait to return in 2 years. We would definantly recommend crystal travel to all our family and friends. Peter was very helpful and he helped me a lot

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Cliff Hawkridge 3 months ago

Fantastic experience: I had a query regarding a forthcoming flight, and phoned Crystal Travel. No queue, and I was immediately attended to by an operative, Christy, who was very helpful, with her professional telephone manner. My thanks to Christy.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Chantelle Rouillon 3 months ago

Fantastic experience: Candice was very polite. Well spoken, she made me understand everything. Great customer service, and she was very patient. Excellent.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Ugochi Nwachukwu Favour Wealth 3 months ago

Fantastic experience: Shirley was able to assist me all through my flight booking process. I have changed my mind for her to help other of my family members who also needs flight booking to Nigeria. She is very professional and quiet polite. I rate her highest .

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Anna Nicholls 3 months ago

Fantastic experience: On Friday 4th October 2024 I was informed that my aunt in South Africa was critically ill. I had a ticket booked for 23rd December with Crystal Travel to visit her. Crystal Travel namely Mos the agent went out of his way to book me on a direct flight from LHR to Durban in South Africa for the same day 4th October. I am forever grateful as I made it to see my aunt before she passed on. Thank you Mos and Crystal Travel. Highly recommend

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Steven Andrew 3 months ago

Fantastic experience: Received a phonecall from Rebecca after making an online booking to confirm the booking and to follow-up on anything I might need (note - this was not an attempt to upsell, it was purely a courtesy call). Very good customer service.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Manu R (MX PHOTO DESIGN) 3 months ago

Positive experience: Oscar Lopez was helpful to resolve my rebooking. But I would always recommend of checking best prices so you can ask for a match. Good service, woukd buy again.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Sara Bird 3 months ago

Fantastic experience: JOY WILSON was amazingly helpful and patient with helping us find tickets for our holiday, and guiding us smoothly through the process until payment. We also received the tickets quickly and without any issue. Would definitely recommendation.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Esmeralda Nickson 3 months ago

Fantastic experience: I am a very happy customer as always . Staff Carolina and Annie from Crystal travel are exemplary in their customer service . Easy to talk to and very understanding. Thank you ladies for giving me peace of mind when booking our tickets to the Philippines 7 stars for you ladies

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Matildah Muselela 3 months ago

Fantastic experience: Olivia Clark she was was very good understanding person and she resolved my miss understanding within a short period of time She is a good worker I am happy now. With regards matildah Also I Stella Steven’s today she did a very good and very helpful today Thank you very much Stella

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Victoria Babatunde 3 months ago

Fantastic experience: Claire from crystal travel is the best! She make sure she found the best flight for my mum from Lagos to Glasgow and super cheap too. She was so kind and patient throughout the whole process. Thank you Claire.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Naga J 3 months ago

Fantastic experience: My son get excellent deal from Crystal travel going to US and especially Mr.Jerry sorted out his flight tickets with fair price and he is very patient to listen about my son's timings and dates . Gave him very good deal and the process is quick .Got the ticket straightaway. Jerry is an asset to crystal travel. I am pleased with his work. Thank you very much for the good service

Crystal Travel

Dear Passenger, We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated. Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations. Once again, we express our gratitude for choosing us, and we hope you have a wonderful day. Best regards, Team Crystal Travel

Waheed Ishrat 3 months ago

Fantastic experience: Exceptional Travel Experience with Ronald Communication was excellent as well; Ronald was always available to answer my questions, provide updates, or assist me. It is my third time of booking tickets with Crystal travels.I’ll definitely be using his services again for my future travels!

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

tarun puli 3 months ago

Fantastic experience: Respectful staff and attention to detail when giving information are the hallmarks of crystal travels. Joy was very kind and gave me a good deal keeping in mind my situation. Would definitely recommend crystal travels to my friends

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

rozer ritik 3 months ago

Fantastic experience: It was great experience with Crystal Travel especially with Oscar Lopez. He solved my problem of ticket date change. I truly recommend him as genuine customer service. I m happy with his service.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Rogerbainton Mayo 3 months ago

Positive experience: Very easy to deal with, John was very helpful. The only thing is that you need to check your 24hour clock times when sending out the final eticket

Crystal Travel

Dear Passenger, We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated. Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations. Once again, we express our gratitude for choosing us, and we hope you have a wonderful day. Best regards, Team Crystal Travel

Franck Don Pathirage 3 months ago

Fantastic experience: Claire Harp who is one of the ticketing agents has been nothing but wonderful! She listened to me very clearly and listened to my needs and supported me the best way possible while making sure the tickets infected were at the best rate possible. Will 1000% be going to Claire and crystal travels for my future ticketing needs!

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

Deborah James 3 months ago

Fantastic experience: Shirley at Crystal Travel was a breath of fresh air. She turned a complex process into a pleasant positive experience. I highly recommend her.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Norma Sinaga Marshall 3 months ago

Fantastic experience: What an incredible experience! What an incredible experience! Shirley is one the best agent I have dealt with. She is prompt, precise and got the job done. It's becoming less and less that we are able to talk to someone nowadays so talking with Shirley and able to discuss our travels arrangements is a bit fresh air. Highly appreciated and recommended. Thank you. Norma, Cambridge, UK. Date of experience: October 16, 2024

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Kim O'Keeffe 3 months ago

Fantastic experience: Wow! John Morris goes above and beyond! So shocked at what an amazing experience we had. Last minute flight to Australia with stress to the max, John was so steady, clear, polite, calm and was so patient. Had to query something the next day ( not at all important) and he answered on his personal phone. Seriously. Who gives customer service like this ever. I hope he gets a MASSIVE pay rise. He deserves it well and truly. Thank you John. Your kindness and help was really appreciated.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Arfan Ali 3 months ago

Fantastic experience: A big thank you again to the crystal family and especially Claire Harp. I have been booking with this company me n my family and friends for few years and have never been disappointed at all. The staff and service have been amazing as always and the level of politeness and care they talk to you with and especially listen to you is exactly what you would expect dealing with any company. Thanks once again and surely not the last time I will be writing a review for them.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Dean Turnidge 3 months ago

Fantastic experience: Had call back from Ben Oscar after online booking declined. He was extremely helpful and found me a flight. Top class with a curtesy call back to confirm bookings. Highly recommend. Thanks again.

Crystal Travel

Dear Passenger, We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated. Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations. Once again, we express our gratitude for choosing us, and we hope you have a wonderful day. Best regards, Team Crystal Travel

AAS0009 3 months ago

Fantastic experience: Used Crystal Travel several times now, every time I am stunned at the deals they do for me. Amazing what you can do when you pick up the phone. Big shout out to John Morris who assisted me this time, professional, helpful and a credit to his team and the wider Crystal Travel company.

Wayne Davies 3 months ago

Fantastic experience: My travel consultant Nathan Cole has been fantastic from the very start . After calling many other agents and losing my patience with their unprofessional attitudes it was a pleasure to finally come across Crystal travel and Nathan . He is extremely polite , knowledgeable and very helpful and although the price was a little higher than I anticipated paying I still booked because of his professionalism and he made me feel convinced he was doing everything to help me . He is a credit to the company and deserves a bonus at least . Well done . Thomas Davies .

Paul Spice 3 months ago

Fantastic experience: Everyone I dealt with at Crystal Travel was polite, helpful, knowledgable and very professional . Particular mention goes to Anna Swift who went above and beyond. I would not hesitate to recommend Crystal Travel. Thank you to the whole team.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Ramon Godleman 3 months ago

Positive experience: Had a very good experience with crystal travel and especially Rebecca who was most helpful in organising my flight and she was very hardworking in giving me the best options for my flight to Cebu. I would recommend this travel agent company and will be using them in the future. Thanks again Rebecca for all your hard work. Ramon

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Maria Howe 4 months ago

Fantastic experience: My experiences with Crsystal Travel has always been excellent. Stella a courteous lady helped me in sorting my final payment towards my business class travel on 12 December 2024 and has sorted my seats and wheelchair requests. Thank you Stella for all your help today 6 Oct 2024

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Ofelia Tabot 4 months ago

Positive experience: Very happy with Ana Smith professional and wonderful services. She has guided us very well and assist to get the best affordable ticket for my son. I will highly recommend Crystal Travel.

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

Hyacinth Smith 4 months ago

Fantastic experience: I randomly called Crystal Travels and the advisor John Morris assisted me providing a good price for my tickets and he was quite prompt and very courteous too. Overall I am very happy with John's customer service.

Crystal Travel

Dear Passenger, Thank you for your fantastic 5-star review! We're delighted that you found your experience with Crystal Travel easy and hassle-free. At Crystal Travel, we aim to simplify the travel booking process for our passengers. We understand that planning a trip can sometimes be overwhelming, so we strive to make it as straightforward and efficient as possible. Your feedback reinforces our commitment to providing a seamless experience from start to finish. We truly appreciate your support and are here to assist you with any future travel needs. If you have any questions or require further assistance, please don't hesitate to reach out. Thank you once again for choosing Crystal Travel. We look forward to helping you with your next adventure! Team Crystal Travel

ashley wood 4 months ago

Fantastic experience: Excellent service including efficient change of details when the airline withdrew my originally booked return flight. Thank you to Crystal Travel and to Ms Carolina Diaz. A.Wood

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Gary Liquorish 4 months ago

Fantastic experience: Spoke to Carlos Silva and he sorted out my flight and etickets quickly and efficiently. He was pleasant and professional. Happy to deal with them again

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Maria Adel De la Cruz 4 months ago

Fantastic experience: I just wanted to take a moment to share my positive experiences with Crystal Travels, a company I have been relying on for my family travels over the last few years. I must say, I have always been impressed with the level of service provided by Crystal Travels. In particular, I wanted to highlight my recent interaction with Ms. Shirley Smith. Throughout the booking process, she exhibited exceptional patience in providing me with various flight options and promptly addressing all my queries and concerns. Her professionalism and dedication to ensuring customer satisfaction truly stood out to me. As a satisfied customer, I wanted to express my gratitude and appreciation for the excellent service I have received from Crystal Travels. I have every intention to continue using their services for all my upcoming flights, confident that they will continue to deliver top-notch service. Thank you once again to the team at Crystal Travels, and please pass on my compliments to Ms. Shirley Smith for her outstanding assistance.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Stephen Gunnion 4 months ago

Fantastic experience: Great service from Lisa Smith and Alfred Shaw at Crystal Travel, getting me the best deal on my tickets. Let's hope the flight is as smooth!

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Eram 4 months ago

Fantastic experience: Hi Peter Cruz the way you helped me to make amazing trip. I can’t thank you enough for helping me plan my trip. You guys are amazing. entire team kept checking on me. The entire team was so responsive & planned everything really well. I will definitely recommend TTW for any trip. Kudos to you guys. Lots of Love❤️❤️

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Rahul Kumar 4 months ago

Fantastic experience: Our experience with your company was excellent. Jack was very helpful from the start to the end. Next time I need help travelling, I will do it through Crystal Travel. I will also recommend the company to my friends.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Khushbu Patel 4 months ago

Fantastic experience: “I recently had a booking with crystal travel with Claire harp to book my flights, and I couldn’t be more satisfied with the experience. Claire was incredibly patient throughout the process, answering all my questions and addressing any concerns I had with great professionalism. She took the time to find the best options for my travel needs and made sure I understood every detail. Her helpful and friendly attitude made what could have been a stressful task an easy and pleasant experience. I highly recommend crystal travel for anyone looking for top-notch customer service!”

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

FAT PANDA 4 months ago

Fantastic experience: Nice experience with crystal travel . guidance and quick response to all our question. driver of our vehicle became our family member. Very nice person. cooperative and helping our family very nice experience. Thanks to Peter Cruz

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Police Commission 4 months ago

Fantastic experience: It was a wonderful experience to travel with crystal travels. They provide prompt services, fantastic hotels and highly experienced driver, making our tour enjoyable with great memories. With my experience, crystal travels has become my travel companion and I would definitely recommend them to you and your friends as well. Specifically Peter Cruz he is just amazing Frank and very helpful

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Anees Zaman 4 months ago

Fantastic experience: Use Crystal travel twice and found them very professional and customer friendly. Ana is the best , she booked my tickets with professional manners and use all skills to ensure a good deal for me. Thanks Ana!

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Adekunle Adewale 4 months ago

Fantastic experience: Thank you Olivia Clark for your professional service today. The process of dealing with my request was very seamless from start to finish.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Saas Salim 4 months ago

Fantastic experience: I call crystal travel have problem with my ticket and Carlos Silva help me polite and make sure satisfactory. I am very happy with crystal travel is not first me bought ticket from them. Service is good

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

Rebecca Lewis 4 months ago

Fantastic experience: Candice was EXCELLENT! She catered to my needs, got me the best price, was super understanding and got things done so fast. I would highly recommend Crystal Travel to all my friends. Thanks Candice.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Richard Lienard 4 months ago

Fantastic experience: Arbaz at Crystal Travel sorted out my problem promptly. He was clear and courteous at all times. I was having trouble logging onto my airlines site to look at my booking. Arbaz contacted them directly to reset my logon.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Joity Singh 4 months ago

Fantastic experience: I recently booked a trip to India through Crystal Travel, which involved multiple flights. Crystal Travel has always been my go-to for booking tickets, especially when it comes to complex itineraries. This time, I had the pleasure of working with Claire, and from start to finish, she was incredibly helpful. She took the time to thoroughly research different options, even when I had to reject some of them. Claire never gave up and consistently returned with well-considered alternatives for flights and timings. She asked thoughtful questions to ensure she had all the necessary information to offer the best options. Knowing I’ll be traveling with a 1-year-old, she carefully considered the challenges we might face, such as long layovers. What I thought would be a stressful process—booking a multi-city trip—turned out to be seamless, thanks to Claire. She took all the difficulty out of it and made the entire experience smooth and stress-free. Once again, thank you Crystal Travel and thank you, Claire, for all your help!

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

James Scott Wallington 4 months ago

Fantastic experience: Was directed to Crystal Travel and was initially reluctant to continue as this was not a known business. However, I was called directly by the amazing Elena in regard to the booking I was trying to complete on line but due to the airline issues was not completing. She was efficient, helpful and solutions orientated. Without pressure sales she was able to locate an alternative route on more preferential travel terms for a small increase in the original cost. Elena was just awesome and I would highly commend her on the professionalism that she demonstrated. I will be keeping her contact details at Crystal for my next booking! Ask for Elena!

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Satnam Johal 4 months ago

Fantastic experience: Oliver Clark was fantastic, very helpful and even called me back to make sure everything was ok. I called back a month later and spoke to Arbaz Khan, both fantastic customer service 10/10

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Tokunbo Osunbayo 4 months ago

Fantastic experience: Ronald was excellent and offered the best service. Made it very easy to book and found us very good price. Crystal travels have always been very helpful.

Crystal Travel

Dear Passenger, We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated. Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations. Once again, we express our gratitude for choosing us, and we hope you have a wonderful day. Best regards, Team Crystal Travel

Paresh Patel 4 months ago

Fantastic experience: Again had issues with my Air India changing my itinerary but Caroline Diaz was very professional and resolved my issue very efficiently. Great customer service.

Crystal Travel

Dear Passenger, Thank you for your fantastic 5-star review! We're delighted that you found your experience with Crystal Travel easy and hassle-free. At Crystal Travel, we aim to simplify the travel booking process for our passengers. We understand that planning a trip can sometimes be overwhelming, so we strive to make it as straightforward and efficient as possible. Your feedback reinforces our commitment to providing a seamless experience from start to finish. We truly appreciate your support and are here to assist you with any future travel needs. If you have any questions or require further assistance, please don't hesitate to reach out. Thank you once again for choosing Crystal Travel. We look forward to helping you with your next adventure! Team Crystal Travel

World is Fake 4 months ago

Fantastic experience: Shirley Smith has looked after me very well throughout my ticket booking process and she has also given me a good deal. I will must say she has given good customer service to me.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Robert Lee 4 months ago

Fantastic experience: I received confirmation of my flights very quickly. I called and Rebecca helped with my questions very promptly and professionally thank you

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Vijayakumar AP 4 months ago

Fantastic experience: Excellent service and great price at Crystal travel. I have been using them for the past few years for booking travel to India and Europe. Always get good prices on flexible flight tickets, rather than using websites and ending up paying more for any changes. Process is very easy when you are changing your dates as well. I will continue using them for other holidays as well in future.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Linda 4 months ago

Fantastic experience: Olivia Clark has been very patient , efficent and helpful to my many questions. She has sorted out a few issues and kept me well informed. Thank you very much Olivia, much appreciated, you have removed the stress of sorting flights out

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Cleo Cleaver 4 months ago

Fantastic experience: Elana assisted me with my flight booking and managed to sort the problem with payment transfer. Elena was very helpful and quick and Very knowledgable and would be a great asset to the company. I am hoping that even though i booked China Southern in which i have not flown before will be smooth and hassle free for the meantime i keep my fingers crossed but so far so good dealing with Crystal travel.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Jane Enemmuoh 4 months ago

Fantastic experience: It was great to come across crystal travel, I very much satisfied with their services, Oscar was a great guy, very professional, friendly and gentle. I haven't seen anyone as helpful as this guy.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Dan Fowles 4 months ago

Positive experience: Christy was very patient with me and provided good customer service. But I don't think it was right that Crystal Travel made me pay on top of what I had already paid for. It makes me not feel like booking with them ever again.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

chetan sood 4 months ago

Negative experience: Complete scam....please don't trust this travel agency guys....they were asking me my card details for the refund and the staff working here was Tring to scam me....I have lodged complaint against them in west mercy police station and the police has ensured me that their agency is a fake and is on hit list and they will take the strict action against them.... please guys save yourself from such fake and scam travel agencies

Crystal Travel

Dear Passenger, We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver. We are unable to trace a booking request under your name. We request you kindly email [email protected] with your details so we can assist you accordingly. Team Crystal Travel

Nigel Whitley 4 months ago

Fantastic experience: Great service again from Elena Brown. She is a star!! We had to change our flights and despite lots of different options from us she sorted out our problem. Thank you so much Elena

Crystal Travel

Dear Passenger, Thank you for your fantastic 5-star review! We're delighted that you found your experience with Crystal Travel easy and hassle-free. At Crystal Travel, we aim to simplify the travel booking process for our passengers. We understand that planning a trip can sometimes be overwhelming, so we strive to make it as straightforward and efficient as possible. Your feedback reinforces our commitment to providing a seamless experience from start to finish. We truly appreciate your support and are here to assist you with any future travel needs. If you have any questions or require further assistance, please don't hesitate to reach out. Thank you once again for choosing Crystal Travel. We look forward to helping you with your next adventure! Team Crystal Travel

Jagdish Menezes 4 months ago

Fantastic experience: Nice service - easy to use and well priced. Good practice of having an agent call to confirm the booking. (___REBECCA___) was extremely helpful. She was responsive, easy-to-speak to and proactive in discussing my questions.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Anja Reyes 4 months ago

Fantastic experience: I am happy with Carlos Silva's help. He is very efficient and very easy to talk to. Your office always have amazing customer service.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

sanjay v 4 months ago

Fantastic experience: Had dealings with Olivia Clark recently, found her to be genuinely helpful, attentive and kept in touch. Its people like Olivia that make it a pleasure to use Crystal Travel!

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

PRIJITH CHANDRAN 4 months ago

Fantastic experience: Wonderful service. I received a call soon after from them booking online (through Cheap Flights). 24 hours online costumer care service. Never experienced something like before.

Crystal Travel

Dear Passenger, We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated. Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations. Once again, we express our gratitude for choosing us, and we hope you have a wonderful day. Best regards, Team Crystal Travel

Pradeep Lalung 4 months ago

Fantastic experience: Probably you won't know them... but they are fantastic .... in-dept flight knowledge.. I highly recommend... Special thanks to 'Elena Brown' for arranging our booking smoothly that just what I wanted... cheers!

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

BIPIN PATEL 5 months ago

Fantastic experience: Olivia Clark is absolutely the most helpful representative for your company. Helping us out with a few issues. Thanks her and definitely we will use crystal travel again and again. Thanks Olivia

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Ashley M 5 months ago

Fantastic experience: Ryan was helpful, attentive and succinct. Kept trying to book with Crystal Travel, but it kept declining due to fare increases. In the end, I almost gave up but got a cheaper fare than I originally tried paying for The company offers great fares but it just needs persistence when booking. Hopefully all goes well with my travel

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Syl 5 months ago

Fantastic experience: My experience was a very brilliant one as the sales advisor who I spoke with was very professional, friendly, polite, patience and gave me the answers to my questions. To be candid Stella Stevens is one in a million. I have no doubt in my giving this feedback about her.

Crystal Travel

Dear Passenger, We appreciate you taking the time to provide us with your feedback. We are pleased to know that Crystal Travel offers convenience to our customers, and we are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers. We value your continued support, and we look forward to serving you in your future endeavors with us. Thank you again for choosing us. Team Crystal Travel

Joy S 5 months ago

Fantastic experience: Sergio has been brilliant! He made sure he found the perfect flight for me and my family, very professional and friendly! Excellent customer service.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Kumar Chemjong 5 months ago

Fantastic experience: I talked with one of lady and she is humble, kind and helpful. She has an excellent problem solving skills, interpersonal skills, and strong rapport building skills in short period time. I'm absolutely happy and glad to use Crystal Travel service. Thank you so much for making my day.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Jimmy K George 5 months ago

Fantastic experience: It was a nice experience to book first time with Crystal Travel. I like the customer support of Mr. Ryan and his clarity to present the details with clarity. I think his approch only lead me to book with crystal Travel. Thanks Jimmy

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Beverly Gray 5 months ago

Fantastic experience: I had looked at flights on Crystal Travel but hadn’t quite decided which flight to book. Had a call from Zara who was able to find a flight that suited my requirements and still at a really good price. Excellent service, thank you Zara!

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

Judy Wanjiru Mburu 5 months ago

Fantastic experience: It was such an easy booking and Carlos Silva was a gem. I had my doubts about this online booking but he reassured me and helped complete the booking. In few minutes I had my ticket. Thank you Crystal Travels.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Catherine Farrell 5 months ago

Fantastic experience: Olivia Clark was very helpful and professional in assisting me with my airline seat allocations for 2 linked flights returning from the Far East to the UK. Many thanks Olivia, for your patience and friendly assistance.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Film Foxwell 5 months ago

Fantastic experience: Big help from Olivia Clark today. She was able to answer all my questions and very very patient and polite! She called me back after persisting with an issue, so I appreciate the service. I'd recommend anyone to use this service as it's very pleasant! I do wish all customer service was like this. Many thanks Olivia!

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

ajit kumar 5 months ago

Fantastic experience: Paul was very helpful. I appreciate his sensible suggestion to choose the shorter time of stopover in Dubai flight for my parents. He is very prompt and professional.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Dave Sookarry 5 months ago

Fantastic experience: The holiday booking is currently carried out by Garry Williams. We are happy with the manner he is dealing with the package holiday. One point Stella did infuriate me by bargaining seat arrangements in the flights. Gary efficiently solved the issue immediately. Unnecessary communication can spoil the holiday mood and this should be avoided at all cost. Generally we are now happy and looking forward for the holiday.

Crystal Travel

Dear Passenger, We are grateful for your time to leave such a positive review. Your willingness to share your experience with our team is highly appreciated. Rest assured, our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations. Once again, we express our gratitude for choosing us, and we hope you have a wonderful day. Best regards, Team Crystal Travel

ashish srivastava 5 months ago

Fantastic experience: Crystal Travel exceeded my expectations with a perfectly organized trip and top-notch service. The itinerary was well-balanced, accommodations were superb, and every detail was handled smoothly. I highly recommend them for a stress-free and memorable travel Thanks for your lovely support Ronald

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Tarun Miglani 5 months ago

Fantastic experience: It's been great travelling with Crystal travel. This was my first experience through crystal travel. The team was always in touch with me. Make sure we are comfortable throughout the journey. Thanks for your support Ronald.

Crystal Travel

Dear Passenger, Thank you for taking the time to share this rating and writing this review! Your feedback is important to us and helps us continue improving our services. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Team Crystal Travel

Vijay Shankar 5 months ago

Fantastic experience: My recent trip with Crystal Travel was fantastic. The itinerary was well-organized, accommodations were excellent, and the customer service was outstanding. Their attention to detail and responsiveness made the experience seamless and enjoyable. Highly recommended! Thanks for your lovely support Ronald.

Crystal Travel

Dear Passenger, Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future. Best regards, Team Crystal Travel

Jatin Sankhla 5 months ago

Fantastic experience: I recently had the pleasure of traveling with Crystal Travel, and I wanted to take a moment to express my appreciation for their exceptional service. From start to finish, my experience was seamless and enjoyable. The itinerary was well-organized, providing a perfect balance of guided tours and free time. The accommodations were top-notch, and the attention to detail in every aspect of the trip was evident. Also, I would like to mentioned special thanks to Ronald for his lovely support.

Crystal Travel

Dear Passenger, Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Team Crystal Travel

Prateek Kumar 5 months ago

Fantastic experience: This was my first time travel through Crystal Travel. One of the best experiences of my life. Amazing trip. Well planned and everything was as per schedule. The team was always in touch and made sure we are comfortable throughout the journey. Just loved it. Very well planned and coordinated. Thanks for your lovely support Ronald. I would love to recommend your Travel Crystal to my friends and family as well.

Crystal Travel

Dear Passenger, We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor. We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers. Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers. Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction. Best regards, Team Crystal Travel

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