
Hays Travel Allerton Road

Information about Hays Travel Allerton Road
Opening hours
- sunday: (closed)
- monday: 9:15-17:30
- tuesday: 9:15-17:30
- wednesday: 9:15-17:30
- thursday: 9:15-17:30
- friday: 9:15-17:30
- saturday: 9:15-17h
We're part of Hays Travel, the UK’s largest independent travel agent. We know what makes a perfect holiday, from short UK breaks and sunny package holidays to a range of amazing cruises and faraway escapes; we provide holidays worth getting excited for! With our Peace of Mind Guarantee you can enjoy flexible, secure holidays; making that holiday feeling just a little more stress free. With over 40 years’ experience in the industry, our expert travel agents are on hand to help with all your holiday needs. So why not book your next unforgettable holiday with us? Contact our branch today to see what amazing deals we have for you.
Our comment from TraTraTravel UK about Hays Travel Allerton Road:
Hays Travel Allerton Road is well-regarded for its exceptional customer service and friendly staff. Customers frequently recognize the team, particularly Megan and Rachael, for their dedication in finding the best holiday deals and their willingness to go the extra mile to ensure complete satisfaction.
Many satisfied clients have enjoyed stress-free holiday planning, highlighting that the local travel agents excel at arranging trips that take care of all details, from flights to transfers across multiple countries.
Additionally, clients appreciate the personalized service and the time devoted to helping create perfect holiday experiences. They have reported positive interactions within a welcoming environment.
While the majority of feedback is overwhelmingly positive, there are a few concerns. A couple of customers have experienced issues with additional charges and service inconsistencies, but these instances seem to be outliers in an otherwise stellar service record.
Overall, Hays Travel Allerton Road is a fantastic option for anyone looking to book a memorable vacations with the support of helpful and cheerful agents.
Hays Travel Allerton Road: Reviews
Fantastic experience: We always book our holidays with Hays Travel Allerton Road and always get the best deals & customer service. Megan & her team are always so welcoming and friendly. Highly recommend.
Fantastic experience: We have booked afew times now n always had fab holidays , Megan and the girls are very friendly and nothing is to much trouble , brilliant service every time x
Fantastic experience: Best thing to do, use Local Travel Agents, takes all the worry out of organising Holidays, arranged mine with Rachael at Allerton Rd, great Agent, couldn't have been more helpful and Friendly x
Fantastic experience: Great service. Staff always patient when looking for deals for you. Recommended to all.
Fantastic experience: From start to finish our holiday was perfect. 3 countries, 6 transfers and 6 flights all ran without a hitch Will definitely be using Hays travel again
Fantastic experience: Excellent staff especially Megan so helpful and cheerful a wonderful asset to your business.
Thanks Jo :) she definitely is a amazing asset. we hope you had a lovely trip x
Fantastic experience: Good friendly shop
Positive experience: Really helpful friendly staff.
Fantastic experience: Fantastic staff , especially Meghan,a big help with everything even trying to sort out jet2,but miracles can't happen there even for Meghan,thanks to all of you,but will never go jet2 again,but I'll be back to your great little shop bravo
Positive experience: Jess, you worked very hard to find us a last minute holiday. Although you were unable to find anything in our preferred location you persevered and found us another destination. Although an apprentice you are a credit to Hayes travel. Thank you
Fantastic experience: Great staff, very informative. I'd never go anywhere else.
Negative experience: Charged me £3.98 for a Euros return ,something I never asked for or was told about. And when I noticed it when I got home they wouldn't refund the money
Hi Mr Mcgivern, I note on your transaction that my colleague advised your buy back guarantee was included and it was also advertised in store and on receipts. This service is £3.95 and allows you to bring up to £500 of currency back at the exchange rate you bought. I also note that you contacted the branch the day after your transaction and therefore transactions from the day before cannot be cancelled and redone as rates of exchange change daily. I apologise for your inconvenience and advise if you are still unhappy to call and speak to the store manager regarding this. Regards Hays Allerton
Fantastic experience: Fantastic staff, they really work hard to get you what you want.
aww, Thank you sheila we are always happy to help and we love hearing about your adventures :) cant wait for the next one for you xxxx
Fantastic experience: Went here to find a disability friendly holiday. Jeni was extremely helpful above and beyond what I normally expect when booking holidays. we left with many options and prices that had not been able to find ourselves. great prices and knowledge of what's available.
This is a lovely review we aim to please and do all we can to make your holiday special x x
Negative experience: Rude, dismissive manager (Jenny). Asked me 'What I wanted her to do?' about a complaint I had. Told me to send my complaint about her directly to her?! Currently submitting a complaint to head office, cannot believe how disgusting I was treated.
Fantastic experience: Very helpful and resolved problems with booking in a friendly manner
Thank you, glad we could help :) x
Fantastic experience: Jenni and her team got us the best holiday we ever had on return I had to book a flight to the Isle of man ASAP sorted me out again get that service from a computer don't think so!!
Hi Paul, Thank you for your lovely review :) we enjoy helping you with your holidays and look forward to hearing all about the next one x
Negative experience: Not good
Hi Richard, Sorry to hear your experience was not to standard, i've looked and can see you booked in a different store to this one if you would like to give their manager a call on 0151-4386610 I'm sure they will be happy to help. Regards hays Allerton
Positive experience: Excellent service, friendly and helpful staff
Thank you x
Fantastic experience: Great place friendly staff
Thank you x
Fantastic experience: Very personal service no rush in booking time taken to make sure you have the perfect holiday every thing explained perfectly thank you
Thank you x
Fantastic experience: Excellent, friendly service. Very reliable and helpful.
Fantastic experience: Megan took great care of us, we are currently enjoying our round the world trip, Megan was able to take care of everything we wanted, except for sunshine but that's about all they couldn't arrange for us...
Fantastic experience: Open now
Fantastic experience: So friendly, Megan so helpful, found a good holiday just did everything for us. Would recommend to all.
Fantastic experience: Looking at booking a flight to NZ.
Fantastic experience: Staff so helpful, would definately recommend using them again, plus they have fantastic offers.
Fantastic experience: Great help
Fantastic experience: Went in for a holiday at short notice during the six week school brake got a great deal. Staff were great and we are happy
Fantastic experience: Very helpful
Fantastic experience: Absolutely great they went more than the whole nine yards.
Fantastic experience: Fabulous service. Found us a good holiday for Christmas and New year. And a summer holidays at reasonable
Fantastic experience: Very helpful staff.
Negative experience: absolute nightmare lies lies lies, i was told my hotel in malaga spain had a pool and a bar only to arrive and find no bar an no pool. when i got in touch with the shop was told to pay my own taxi to a different hotel.witch did have but only opened at 12.30 pm untill 2.00 pm. ive had stuff stolen my phone smashed. tv never worked and room not cleaned in a week. so i would like to say thank you to hays travel for the worst holiday experience of my life but safe in the knowledge that i will never use this joke shop again. i would strongly advise people not to use this travel agent.
Fantastic experience: Friendly staff
Fantastic experience: Shares to many deals if she who looks had her way i would book them all but great place to get your sun booked if you need that getaway
Fantastic experience: Really pleased experience lovely staff
Fantastic experience: Excellent friendly service with a smile, very informative
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