AFerry
Information about AFerry
OX14 4FH, Abingdon
Opening hours
- sunday: 9h-19h
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-19h
The World's Leading Ferry Website.
Our comment from TraTraTravel UK about AFerry:
AFerry is a highly regarded ferry booking platform known for its user-friendly interface and competitive pricing. Many users have commended the easy navigation on their website and app, which simplifies the booking process. Reviews highlight the following key strengths:
- Efficient Booking Process: Users appreciate the straightforward and quick booking experience, allowing them to compare routes and prices easily.
- Excellent Customer Service: AFerry's customer support has received praise for being responsive and helpful, especially in urgent situations.
- Great Deals: Many customers report finding the best prices for their ferry crossings, often cheaper than direct bookings with ferry companies.
- Reliability: Long-time users of AFerry mention that they have consistently had positive experiences, which encourages them to return for future bookings.
While most feedback is positive, there have been some isolated complaints regarding pricing discrepancies and customer service responsiveness in specific situations. However, overall, AFerry is recommended for its efficiency and value, making it a go-to choice for ferry travel.
AFerry: Reviews
Fantastic experience: The A Ferry app is easy to use and we find the price to be very competitive, would definitely recommend it to friends and family.
Fantastic experience: Excellent ferry booking site. Really easy to use interface which allows you to compare options easily.
Fantastic experience: I have been booking my tickets with AFerry for years. Often I needed their customer service and no matter with whom I was speaking with, they were all very helpfull. So I don't mind paying a bit more, it's worth it
Fantastic experience: Easy and simple process to book which route I wanted and which time to sail at.
Fantastic experience: Excellent and easy to book. Much cheaper than DFDS costs.
Fantastic experience: Very helpful site, excellent comparisons, excellent conditions, very easy to use.
Fantastic experience: A great trip - no excessive waiting - went to the Club Lounge on my return & had an enjoyable meal in quiet surroundings - really enjoyed the whole experience
Fantastic experience: Very easy to use. Best prices and great service.
Fantastic experience: Easy to book always great value
Fantastic experience: User friendly app, straight forward, fast.
Fantastic experience: Great service will use again.
Fantastic experience: Excellent team and App - due to medical emergency had to get home urgently-although no phone contact the AFerry team are very effective at responding quickly and helpful in rebooking us on another ferry meeting our urgency and making it a much easier experience and process. Their follow up customer service and care was very supportive in our hour of need - and highly recommend this company for your next trip
Fantastic experience: Easy to use with great prices.
Fantastic experience: I recently had the pleasure of dealing with AFerry, and the experience was nothing short of exceptional. Priscilla was a standout, providing first-class assistance with professionalism and care that exceeded all expectations. She truly made a difference. Kasia and Charlie were equally fantastic, responding swiftly and ensuring everything went smoothly. Thanks to this incredible team, my journey was seamless and thoroughly enjoyable. Their outstanding service made all the difference!"
Fantastic experience: I used a ferry all the time to find the best price for your trip Good service . Peter smith
Fantastic experience: AFerry has the best prices for ferry crossing and an excellent service.
Fantastic experience: The best ferry booking service! Easy website which saves quotes, and scans all the ferry companies to find really good prices. To be recommended!
Fantastic experience: The app was very easy to use.
Negative experience: Whilst looking for ticket prices I noticed that p and o ferry’s were offering the club lounge for £12 per person. I still went ahead and booking my Ferry tickets with A ferry’s and booked the club lounge option with them. They stated that the club lounge tickets were from £12 but still charged me the full price for the club lounge tickets. Please be careful when booking with A ferry, they are misleading passengers by offering the club lounge from £12 when in fact they charge you £24 per person which is the full price for the club lounge. P and o ferry’s have the actual offer on their website stating that the club lounge is half Price (£12 per person) and I can confirm that they will honour this as I have booked another ferry for next week with p and o ferry’s and have booked the club lounge for £12 per person. A ferry’s are stating that because it says from £12 it doesn’t mean that it’s £12 and that even though I have been charged £24 per person I have been charged the right price, I was overcharged by £48. They refused to honour me a refund. The team I emailed has no knowledge of what it started on their own website. They asked me for screenshots to be emailed over to them. Very disappointed with this service I will never book through them again.
Good morning, We apologize if you feel this way. We have double-checked and both our website and the P&O website show that the price for Club seats is a "From" price and it never shows that it is £12.00 per person, per way. The customer service team has asked you to send a screenshot in case you were advised of something different on either website so that we can investigate further with the ferry operator. The information received clearly shows a "from" price. We believe that the price charged was the correct price at the time of your request. Regards AFerry
Fantastic experience: Very happy with the service. Would definitely buy again.
Fantastic experience: Easy booking experience and good customer services, thanks again.
Fantastic experience: The team were so helpful when I wanted to change my booking even though it was late on a Friday.
Fantastic experience: I have booked many times Ferries ⛴️ with AFerry. Its so easy to use , and always get the best price possible. I can highly recommend the Booking site.
Fantastic experience: Great app fast and easy to use
Negative experience: They boarded us on a ferry to calais although we booked it to dunkirk. We never agreed to that but they say the "stuff gave us an alternative which we agreed on". That never happened
Good morning, We apologize for any dissatisfaction you may have experienced during your check in at the port with ferry operator . However, we would like to inform you that your review is not related to your experience with AFerry. If you feel that your experience with AFerry was positive, we kindly ask that you consider updating your review to reflect a 4 or 5 star rating. Thank you for your understanding in this matter. Regards AFerry
Fantastic experience: We always use your services and are very satisfied. Thanks a lot
Fantastic experience: Straightforward website. May be able to find cheaper Travel Insurance somewhere else though....
Fantastic experience: We had a superb visit to Brussels! A great five day stay at the doubletree Hilton in Brussels. The staff across the board get a five star! Generally cannot fault this Hotel. Great City to visit and explore and we can recommend it. If you have thought about it…stop! Do it…as the adverts say. Two hour pleasant drive to Dunkirk and a DFDS ferry to Dover. Less than three hours back to to the Grantham area. Going again in late September to make certain that it wasn’t a fluke!
Fantastic experience: Very satisfied with my search yesterday. I had great deals and loads of options to choose from the available ferries to cross the channel. Almost last minute booking and the price was very reasonable and the booking process so easy. Very happy with this website
Positive experience: Very easy to use. I cannot seem to contact anyone. I’ve not received my tickets yet which says I should’ve had within 48 hours. Hope they reply soon as I’m going for my 50th birthday and don’t want to be disappointed at check in.
Hello, Thanks for choosing AFerry for your booking. We would like to learn more so we can help. You can just send us a message with the full details of your query here: https://help.aferry.com/en/articles/4331821-how-do-i-contact-you and we will be happy to help. Kind regards, AFerry
Fantastic experience: Very easy to book a sailing and at a decent price!
Fantastic experience: A great service in every aspect of the booking and boarding, excellent quality and very professional.
Fantastic experience: Site very easy to navigate around, able to make choice and book ferry within minutes. Would definitely recommend.
Fantastic experience: I'm travelling with aFerry for the past 8 years and each time is as good as you can expect.
Fantastic experience: Everything there is to know about AFerry, it's absolutely 'GREAT!!'
Fantastic experience: Efficient and fast booking service!! Highly recommend
Fantastic experience: The website is 3rd party selling boat, ferries tickets. The purchasing was easy and simple. It was really good experience. However, I would recommend to have broader rooms offerings from a ferries if possible Thanks!
Fantastic experience: I booked two crossings with a ferry choosing channel tunnel,I mistakenly booked from Calais to Folkestone returns. A ferry gave me a full refund and I rebooked the correct crossings .customer service is second to none but be advised they don't like getting tied up on the phone and only respond to messages or emails.that being said they treated me fairly with no amendment fees at all.I will be using them again most certainly
Fantastic experience: Used for many a year great to deal with and usually the best price
Fantastic experience: An extremely user-friendly booking site that is easy to navigate. We booked and paid for our ferry crossing in less than five minutes (not charged an admin fee either). Recommended.
Fantastic experience: Easy to search for different routes, select and pay. More often than not, cheaper than going direct to ferry companies.
Fantastic experience: Easy to book, reliable, recommended, just made our 2nd booking
Fantastic experience: Easy to use. Great value. And no faf.
Fantastic experience: I'm always booking Aferry apps easy to book and best price
Fantastic experience: The best way to cross the channel and the booking was very professionally designed I am very impressed.
Fantastic experience: An excellent and easy website - thank you for taking the hassle out of booking a ferry
Fantastic experience: Very good price and easy to book. A++
Fantastic experience: Great app, never had problem when I purchased my tickets via eFerry. Thanks
Fantastic experience: Made life easier booking up than direct with Brittany ferries less questions more options on view.
Fantastic experience: AFerry is a great service. We use it whenever we need to cross the channel. Their site is straightforward to use and has none of the “glitches” often associated with travel bookings. We would thoroughly recommend AFerry.
Thanks Nick for your kind review, and we wish you a smooth crossing. Best wishes from the AFerry family
Fantastic experience: Good information, simple process, best prices available, no hidden add ons unlike direct ferries who bang on £5 admin charge when you,ve done all the work yourself.
Fantastic experience: Easily and quickly to use; offered prices are slightly cheaper than one the website of the ferry operator
Fantastic experience: Very easy to find prices and crossing times. Equally easy to make the booking, the ferry operators should take a leaf out of their book, no error messages, it just worked. The test will be the crossing and when a change is needed though I'm positive.
Fantastic experience: I made a booking with Aferry to travel to France for this Valentine's and due to sudden illness decided to cancel or amend. Yes even though you cannot reach them via phone I tried email with bated breath though initially as sometimes we all know how emails take forever to actually get someone aside the automated system and lo and behold there comes Molly the lifesaver! Molly responded to every email within 5-10 mins She was ever so prompt, efficient, empathetic to my situation, professional and very helpful. Molly tried P&O direct to get resolution but to no avail however it didn’t stop her. I wish I could share some of her emails. We eventually found a convenient solution and I’m extremely grateful. Wow! An asset indeed. Aferry, hold onto Molly for good. Thank you so much Molly. X
Good Afternoon, Thank you for your kind words regarding Molly's service. We always aim to provide excellent customer service and we are delighted to hear that you were satisfied with Molly's assistance. If you would like, you can leave a review about your experience on Trustpilot. Additionally, Intercom may also ask you to review our service. Thank you again for choosing our company and we hope to continue providing you with excellent service in the future. Thank you again Regards AFerry
Fantastic experience: User friendly no-fuss booking facility. First class customer support via email with rapid response and action as required. Have used AFerry previously and will continue to do so.
Fantastic experience: I have been booking my ferry crossing with a ferry for a considerable time and I can say that they have never let me down on anything I'm pleased with the service they provide well done a ferry.
Fantastic experience: Excellent easy to use App, always find the best option for time and cost, also very efficient and helpful customer service when on the odd occasion I have needed help
Fantastic experience: Good website.. easy to use .. friendly stuff . I had sort our my issue on the email quick . No problem .
Fantastic experience: I have used AFerry on several occasions for my ferry and Euro Tunnel bookings without any problems at all. The website is very easy to use and responds quickly. Up to date, I have had superb service.
Fantastic experience: We have used Irish Ferry's before and here we are again, easy to book and a pleasant crossing, we had a nice little shop on board with just enough so you didn't spend too much and the food was great, we are looking forward to our next trip to Ireland in January.
Fantastic experience: Great ferry website, easy to use and cheaper options than anywhere else. My go to booking site
Fantastic experience: My go to app when booking ferries. I have been using aFerry for almost 10 years and I’ve always found them Exxon on price on the app. Easy to use.
Fantastic experience: After looking at other sites , A Ferry came up with the best price ,was easy to click and book , Brill
Fantastic experience: We have always travelled with Aferry for all our crossings, easy booking procedures, plenty of ports to pick from and even when we did have a problem, it was sorted with a couple of emails. Excellent service
Fantastic experience: Great price they seem to have come down which is good news. Straight forward booking as always....prefer this site to any of the others
Fantastic experience: Very easy to use and cheaper than other paying apps, no fee for the service and instant confirmation very fast. Thank you very much.
Fantastic experience: Great website and always worth a look when comparing ferry prices. Easy booking process and would definitely recommend.
Fantastic experience: Easy and quick to book on line. No hassle boarding very efficient service Ferry spotlessly clean Good range of refreshments and snacks can be purchased on board
Fantastic experience: Very helpful staff. I was most impressed with the honesty and friendliness. I shall certainly use AFerry again. Sarah
Fantastic experience: A few minor hiccups booking online (my fault) as the procedure is straightforward but they offered immediate help, but I sorted it out the following day. Easy Peasy
Fantastic experience: Booked a return crossing Hull - Rotterdam. Out on 28/06/2023,returning 10/08/2023. Entire booking process and ferry crossing was perfect. Happily use this service in the future.Excellent service. Thank you.
Positive experience: Good when they sell the £24 daytrip tickets online from Poole to Cherbourg because you can only buy them over the phone with the ferry company, itself, so it saves a phonecall.
Good Morning, Thank you for your feedback. your comment has been sent to the relevant department Regards Aferry
Negative experience: Avoid!!! Avoid!!! Avoid!!!. Never book with this company.Customer service is absolute joke.We booked in advance for a family with 2 adults and 3 children and for a unexpected change of our circumstances, we had to change the vehicle as the old one had no V5 yet.After 6 days of trying to get in touch tru the chat system and no phone number as well, we ve been messaged, that they don’t have reply yet from DFDS and we ve been asked to pay extra £265 = £405 in total for the amendments.I ve booked new for £215 in 5 mins Avoid avoid avoid!!!! They ruined our family Holiday!!!
Good afternoon, Thank you for your messages. I am sorry to hear that you have had a negative experience. As an agent, we are obligated to follow the terms and conditions set by the ferry operator. The quote provided to you was directly from the ferry operator and we have no control over the cost of amending the booking. We have forwarded your comments to the ferry operator for their review. Regards, AFerry
Fantastic experience: First time for years that we decided to go to Ireland by ferry and were very rusty on the process We were recommended to try you and are so glad we did.The whole system was easy to use and we found the ideal booking to suit us, very good result.
Fantastic experience: Great service and great prices easy to navigate web site I would highly recommend and definitely use again
Fantastic experience: Very easy to book good prices and helpful staff no problems when we got to the terminal.
Fantastic experience: Aferry is so easy to book and saved us money on our trip to Ireland, would definately recommend to use them for your getaway. Thanks.
Fantastic experience: Very easy to use and good prices - cheaper than another ferry comparison site.
Fantastic experience: I am always very happy to use A-Ferry for all my car ferry needs, never need look elsewhere. That's because their system and operation is the best Ive found out there. Range of ferry operators, cost as well is very favourable to any competitors but the thing I like most about using A-Ferry is how you can mix and match so not only a different route home for your return journey is an option but even a different ferry company for the return is perfectly possible as well with prices for the very many permutations on most routes easily displayed and understandable. Being able to make changes to reservations is a big bonus as well, I never use any one else. Highly recommend!
Fantastic experience: AFerry is a great place to find the best ferry routes and rates. Plus it's easy to modify your booking if something changes.
Fantastic experience: Flexibility when required! Sometimes your schedule cannot run as faultless as you expected. Well then you might expect rigidity towards prebooked and prepaid fares. Luckily this company is still run by real people who care and will reschedule you at no extra cost. Thanks!
Fantastic experience: We found AFerry has excellent service, very easy to book and great prices too. Will definitely use again
Fantastic experience: I always book my ferry crossings to Europe or Ireland via AFerry. It's such a straightforward process and the app saves all my details and those of my regular passengers, as well as details of each booking.
Fantastic experience: I have been using the website for a number of years and I’m very happy with all my bookings.
Fantastic experience: Excellent service as usual. Never had a problem with AFerry and they've always been quick to respond to any queries. This time my boat from Portsmouth was cancelled due to strikes but it was all a bit confused. AFerry got back to me fast enough for me to make alternative arrangements and also arranged a full refund for me in quick time.
Positive experience: Over was plain sailing going back a nightmare!! Nothing printed about how long before sailing to be at harbour 25 mins before was too late!!! as we didn't know it an hour or more!! Something printed on the booking would have been a help!! Napping in the car it is for the best part of 12 hrs!! Not fun!!
Good Morning, Thank you for your feedback, we are so sorry to read this and your comment has been sent to the marketing and content department so we can try to ensure this does not happen again. We apologise for your inconvenience here. Best regards AFerry Team
Fantastic experience: It was so easy to book. First time we have used this site and would recommend it.
Negative experience: Good company but unfortunately they won't helpful as we has been booked ferry with 2 small dog. I request cancelled for dog due paperwork failed. I ask them refund for dog. They refused. I am shock what company and busniess liek that. I feel very sad... Next time I won't booked again...
Good afternoon, Thank you for your messages. I am sorry you have not been happy with your experience on this occasion. As an agent, we must follow the terms and conditions of the ferry operator. Your comment has been forwarded to the ferry operator. Regards AFerry
Fantastic experience: Very satisfied with the service, convenient handling, good price performance! Also enjoyed the comfortable lounge and friendly service during our crossing!
Fantastic experience: excellent customer service via the online chat. Good website that allows you to compare different options and prices for your trip
Fantastic experience: Really easy booking - actually much more straightforward than the ferry company's website! The prices were identical and I was able to quickly find the crossing I needed. Will definitely use again!
Fantastic experience: AFerry's website is easy to navigate, readily understandable and clear. It does exactly what you want, making booking a straightforward task. Recommended!
Fantastic experience: Easy to book, multiple options to choose from, same prices with the supplier. Had booked with them for years and no problems so far
Negative experience: Went on Aferry site to book ferry . Authorised payment on my app Aferry then said not approved so did it again . Same message came up . Booked with direct ferries instead . Later that day looked at my acc £650 taken out . Spent an hour emailing Aferry for them to refuse to give me my money back ! Do not use !!
Good Morning We are sorry you had caused to complain. Please contact us on details below: For any questions relating to a reservation, you can contact us: Directly via "My Account" on our website (https://bit.ly/myaccount_aferry) Via Messenger by clicking on the button below ✔️For more information, view our Help page: https://bit.ly/contact_aferry ✔️ For any complaints, view our Complaints page: https://bit.ly/complaints_aferry AFerry
Fantastic experience: After several searches on other apps, came across A Ferry. A search with my parameters provided alternative options which did not show on other sites. Booking was seamless & simple. Highly recommended!
Fantastic experience: I always use Aferry app on my iPhone/iPad and have found their prices are much better than going directly with the ferry company so definitely worth using. It is a very quick and easy process and their customer service (help/assistance) is always quick and attentive.
Negative experience: DO NOT USE THEY WILL HAPPILY TAKE YOUR MONEY BUT IF ANYTHING GOES WRONG YOU WONT GET A PENNY BACK. I CANCELLED 2 MONTHS BEFORE MY DEPARTURE DATE, THEY REFUSED EVEN A PENNY. GO STRAIGHT TO THE COMPANIES DO NOT USE THESE 3RD PARTY SWINDLERS AND DO NOT BELIEVE THE ('1 REVIEW') 5 STAR REVIEWS. DO NOT USE.
Good Morning, Thank you for your messages. I am sorry you have not been happy with your experience on this occasion. As an agent, we must follow the terms and conditions of the ferry operator. Regards AFerry
Negative experience: Not recommended!!! Taking money and no one to complain of of their staff called spoke very unprofessional and rude ! Skip these scam agents and go with the direct shipper
Good Morning We are sorry you had caused to complain. Please contact us on details below: For any questions relating to a reservation, you can contact us: Directly via "My Account" on our website (https://bit.ly/myaccount_aferry) Via Messenger by clicking on the button below ✔️For more information, view our Help page: https://bit.ly/contact_aferry ✔️ For any complaints, view our Complaints page: https://bit.ly/complaints_aferry AFerry
Fantastic experience: Booking the ferry was so easy online I booked to go to isle of wight I found this AFerry was the best on the Internet and the best price will always book with AFeery from now on. I like to wish them all the best for the future
Fantastic experience: Excellent service, price volatility last few days was a real shock, but I found an alternative boat home. Easy to use, and a good site to use - most of the time, occasionally very annoying hiccups arrive, but in the whole very good. Well done and thank you. NH
Leave your opinion about AFerry:
AFerry appears in the following listings:
Other travel agencies that might interest you
Global Travel Ventures Ltd
Lyter Living Serviced Accommodation & Apartment Oxford
TUI Holiday Store
Transun Travel
Add your travel agency to our directory for free
If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.