Baldwins Travel Maidstone
Information about Baldwins Travel Maidstone
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-17:30
Here at Baldwins Travel we are entirely committed to bringing your holiday dreams alive. We are a family owned, award-winning company and have an extensive team of experienced travel consultants in our 8 branches across South East England. It is their professionalism and passion that brings each destination alive and ensures you have a perfectly crafted holiday experience from start to finish.
We have experts amongst us who can create detailed tailor-made itineraries, who are connoisseurs of cruising, they are specialists in ski and authorities on adventure. We cater for everyone and our promise is that we will always aim to find you the holiday that is best suited to your needs, aims and budgets.
Baldwins Travel Maidstone: Reviews
Fantastic experience: many times we have passed this shop because my wife did all the work of booking cruise holidays, we were in maidstone one day i said to my wife lets pop in and see if they can give us a price of a cruise to the Caribbean as i know its means alot of form filling as we are not that good of filling in forms. so we did go in and was greeted by bev she was excellent very informative and gave us reinsurance thanks bev see you soon. take care from Carol & richard.
Fantastic experience: Booked a last minute holiday with Baldwins and I must say they ticked all our boxes of must haves! We had a fantastic all inclusive holiday to sunny Cyprus. Balcony room 1st floor with sea views. Near to sandy beach very local for all amenit ies. They even guaranteed us the sun.
HI Michelle, thanks so much for your 5 Star review, we really appreciate it and we're glad to hear you had a lovely holiday.
Fantastic experience: They are very helpful and polite. Nothing is to much trouble. Have used them for years.
Negative experience: Very poor customer service. Went in to ask about 2 holidays with a potential spend of over £3k. Was palmed off with 2 brochures and given zero advice. If you know exactly what you want they may be ok, otherwise go somewhere else. Very disappointed indeed.
Thank you for your feedback but as you can imagine we are devastated to hear you have left the shop feeling disappointed with our normally exemplary customer service. We take great pride in treating our customers as we would expect to be treated ourselves and in providing excellent advice and guidance to our customers to help them make their hard earned money go as far as possible for the sort of holiday they want but clearly we missed the mark for you on this occasion. We would love the opportunity to gather more feedback from you so that we can ensure we are always improving. If you have the time and inclination please email one of our directors Chris Marks on [email protected] as he would love to speak with you.
Fantastic experience: We have booked with them for years and NEVER been disappointed with their advice. Always get us where we want and we always have a lovely holiday
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