
World Tour Store

Information about World Tour Store
RG7 4SA, Reading
Opening hours
- sunday: (closed)
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: 10h-18h
World Tour Store provides the best solution for your flight tickets, Hotel, Visa, and Holiday deals at the best prices. Find the cheapest offers and Guaranteed Price Match.
Our comment from TraTraTravel UK about World Tour Store:
World Tour Store is a renowned travel agency in the United Kingdom known for its smooth and efficient ticket booking service.
Many customers commend the outstanding customer service provided by agents like Soniya and Neha who have been described as professional, polite, and diligent in assisting travelers with their needs. Clients appreciate the quick responses, seamless communication, and willingness to go the extra mile in ensuring a positive experience. Notable mentions include:
- 'I highly recommend it.'
- 'The customer service was outstanding.'
- 'Soniya was absolutely amazing – she helped me quickly and without stress.'
However, some clients have raised concerns about instances where prices increased after the initial booking process, which led to frustration. While some reviews described experiences where the agency contacted them to inform that booked flights were no longer available and additional fees were required, it is essential to note that such circumstances are not uncommon in the travel industry.
Despite these mixed experiences, the overall sentiment is that many customers have had great interactions, and the agency continues to be recommended for its price competitiveness and customer support. Potential travelers are encouraged to reach out directly for assistance, emphasizing the personal touch and dedicated service that makes World Tour Store a promising option for their travel needs.
World Tour Store: Reviews
Fantastic experience: Soniya Soniya Soniya Soniya Soniya Soniya. She’s the best. Not once or twice I have used Word Tour Store to purchase air tickets but each time I do, it’s so smooth and easy. Wonderful customer care with good communication. I highly recommend it.
Fantastic experience: Great service.will use again
Fantastic experience: Commendation for Excellent Service – Neha, World Tours I would like to sincerely commend Neha, an agent from World Tours, for her excellent customer service in assisting me with booking airline tickets for two passengers from London Heathrow to Singapore (return) in January 2026. I had initially tried to book online, but the reservation was not confirmed. When I called, Neha introduced herself and clearly explained the situation. She then went out of her way to assist me by securing the tickets at a slightly higher fare, ensuring that my booking was successfully confirmed. Throughout the process, Neha was extremely polite, professional, and a very good communicator. What impressed me most was that she even called me back afterwards to make sure I was happy with the booking—an extra step that truly shows her dedication to customer care. Because of the excellent service I received, I will make it a point in future to call World Tours directly and ask for Neha to handle my bookings. I regularly purchase tickets for my team to travel to Asia, and I now feel confident entrusting these arrangements to her. My special thanks to Neha for her outstanding support. I wish her every success in her role and future career.
Fantastic experience: I am happy to buy air tickets from them, especially Lalit, he is a very nice person and his behavior made me happy.
Fantastic experience: I had an excellent experience with World Tour Store. Soniya was absolutely amazing – she helped me sort out my son’s ticket from Brazil to England quickly and without stress. Her professionalism, patience, and kindness made all the difference. The customer service was outstanding, and I would highly recommend Soniya and World Tour Store to anyone looking for reliable and friendly travel assistance. Thank you for making everything so smooth!
Fantastic experience: Very nice site. Diksha Malhotra helps me a lot with my issues. I will definitely recommend this site to my friends and family.
Fantastic experience: Great help, really good help from Diksha. The whole team were helpful and good mannered. Easy to buy tickets and send the required info.
Fantastic experience: Neha was quite diligent in her approach to customer service for me in booking these flights She assisted throughout this rather last minute booking process to get the most suitable flight connections to the United States and back. I will give Neha 10 out of 10. Thank you Neha
Fantastic experience: Neha had amazing customer service. She made sure I got the best possible price for my tickets. I will definitely be booking with her again.
Positive experience: Thank you to Neelesh and Sonia for assistance with my ticket booking and checking with the airline to make sure my trip would be a success.
Fantastic experience: I received best customer care
Fantastic experience: Excellent service from Soniya thank you again
Negative experience: Scammers.. within few minutes of booking a ticket they say its unavailable and ask for more money. They are just scammers. I will report them to police.
Fantastic experience: Brilliant customer service from Soniya. Really helpful and great prices.
Fantastic experience: Great experience with Soniya and very helpful
Fantastic experience: Soniya was very helpful in finding us a multicity itinerary allowing for a longer layover to leave a bag of charity collections.
Fantastic experience: Great service soniya is good person who is book my family ticket to India it was amazing nice service and she is good communication thanks
Fantastic experience: Soniya was quite professional and pleasant while attending to me. I highly recommend her.
Fantastic experience: Excellent customer service from Soniya. She was available on WhatsApp and email and responded promptly. I will recommend anyone to book flights with Soniya. Excellent service provided.
Fantastic experience: Thank you Ms Sonia I appreciate your help
Fantastic experience: Soniya was awsome she explained better to me and i guess she knows her job.
Fantastic experience: wanted to express my appreciation for the exceptional customer service I received. The staff were welcoming, attentive, and handled my request with professionalism and care
Fantastic experience: Soniya Tolani is excellent. I was booking Business Class flights for two elderly friends and Soniya was incredibly helpful and patient. She responded very quickly to my questions and provided comprehensive answers to them all. Soniya has a really friendly and accommodating nature and nothing is too much trouble for her. If you are dealing with this company ask for Soniya Tolani.
Negative experience: Absolutely incompetent company with incompetent staff. The Staff that called regarding ticketing issue is not able to communicate correctly in English. I Booked tickets for December 2025 business class both ways via their website. They called me the next day saying they won’t be able to provide me with return business class tickets .The staff from World tour said i have to pay more if i want to fly back business class or else i have to fly back economy. Bear in mind i have already paid for the full business class return tickets the day before. Such an incompetent company. Outrageous never faced such incompetency with any other travel agency.
Fantastic experience: Soniya really helped me after some failed flight plans. Thank you. I really appreciate your help.
Negative experience: Scam company. Avoid World Tour Store at all costs. I booked a flight from London to Malaysia (May 19 - June 7) through Momondo on 14th May. Within hours, I received a call from Soniya Tolani at World Tour Store telling me that the ticket I paid for was no longer available. If I wanted to travel, I had to pay an extra £390 to “upgrade” to a Flexi ticket because the original fare was “sold out.” No email. No official notification. Just a phone call - late at night. She blamed the airline (British Airways), told me I could either pay or wait for a response from them and risk not flying. The next day, after I refused, she said she was still “waiting to hear back.” Eventually, she lowered the “upgrade” fee to £280, then £279 - none of this added up. I checked British Airways' site and, surprise: the same flights were still available at the same price. When I pointed this out and mentioned the many negative online reviews describing the exact same situation I was in, she dismissed it and insisted they had “many positive reviews” too. Eventually, after wasting over 48 hours, they told me they’d cover the £279 themselves as a “gesture of goodwill” - but refused to provide any written confirmation or details. Even then, I got another call saying there was now an issue with my return flight, and if I wanted to fly back, I’d need to pay more again. That was the final straw. I demanded a refund and received an email confirmation - but I’ll believe it when I see the money. This company clearly operates using bait-and-switch tactics and deliberate pressure to make customers panic and pay more. Zero transparency. No professionalism. And no accountability. To make matters worse, it felt like Soniya Tolani was working round the clock, which makes me question how they treat their staff as well. Avoid this scam operation. Report them if you've been affected. No one should be put through this! *Update 15.6.25 - I finally received my refund.
We understand your frustration and apologise for the inconvenience you have experienced. We are committed to putting our best endeavours to provide you with a pleasant booking journey.
We hope you will understand that Flight booking is a dynamic process done globally by millions of customers on millions of websites at any given time. It is very common that people experience in the online booking process that a selected itinerary may not be available after the passenger/payment details are completed although the same itinerary may still appear on the same website or any other sites. Most of the time this is due to the retrieval possibility of the auxiliary memory of the device been used. It may not be a bookable itinerary due to the fact the fare or the seat availability may have changed. Fares displayed and seat availability are dynamic in nature and do change instantly.
Our sales team always contact you to assist you to find the real time availability and the most suitable price point, when you face with such challenges.
We hope to serve soon and are always here to help. Please call us on 020 3970 4141 for any of your flight, hotel and holiday booking needs.
Fantastic experience: It was great to book with World Tour Store great pleasure,prices
Fantastic experience: I was a bit worried about finding a good ticket for my vacation. I was skeptical about the process but Soniya made it more easy and comfortable. I am totally fine with my vacation and I have my ticket ready, thanks to the World Tour Store, keep doing well Soniya, excellent customer service, very polite and friendly service
Fantastic experience: I must say that the customer service has been second to none! Excellent communication. Good prices. Well mannered. Straightforward process. Thanks to Nitikaa for all her hardwork and we look forward to using these services again!
Fantastic experience: Soniya is amazing!!!! I believe she deserves 10 stars. She magically conjured my boarding pass with ease that should be an example to other airline agents. World Tour Store has done it again.
Fantastic experience: In fact mt experience with Soniya Tolani when i was in dire need of a reasonable flight ticket, booking and reservation. I am most honoured and pleased to have ever come across such a woman of class and a duty-honour staff of World Tour Store in the person of Soniya Tolani. She actual have all the patience and all her time in the World to actually make sure and provided the exact flight and booking package i had ever wanted. In fact with her level of PROFESSIONALSM at display WORLD TOUR STORE can surely thrive from DESTINATION TO DESTINATION With the likes of SONIYA TOLANI WORLD TOUR STORE is ULTIMATE and second to NONE !
Negative experience: This company is a complete and utter mess, as well as a probable scam. My boyfriend and I booked separate tickets for a trip to Sri Lanka. We used Momondo to price compare and found that this agent was offering direct flights at a price much lower than other companies (£658). Due to differences in return dates, our flights were booked separately. My boyfriend booked first, and as soon as the booking was made through World Tour Store, a rep, Meenakshi, called him saying that there are no flights available at the price we booked (£658) for the 11th June and that he would have to pay more for this date. She also explained that if he wanted the price to remain the same (I.e no extra fee), he would have to book for the 10th instead. He proceeded to book for that date. Knowing this information, I booked for the 10th June. The price listed on Momondo was £633. I immediately received a call saying from another rep, Daniel, that I would have to pay £25 more as ‘basic economy was not available’ and I would need to book the next tier instead. Given what had happened to my boyfriend, I assumed they would call with an extra fee, and so paid this to make sure I got my tickets. Now we thought everything was fine UNTIL we received our e-tickets and my boyfriend’s departure date is the 11th June, and not the 10th. This means Meenakshi WAS able to book for the 11th without receiving extra payment. In essence, this company LIES about these extra fares in order to gain more money here and there. To further illustrate this, my father also paid for tickets in May. The price was advertised for £633. As soon as the booking was made, another rep called him saying there were no seats available and that he would have to pay more. My father refused and began to complain and the agent hung up. The next day, she called again saying they were ‘able to resolve the issue’ and made the booking without extra payment being made. Now I’m left trying to fix my booking so that my boyfriend and I are not travelling on separate days. I wish I had paid more and booked with another vendor just to avoid the extra stress World Tour Stores has given me over the past few days. Alongside everything above, multiple calls were being made to my phone during work hours. And strange requests such as replying to emails with ‘I confirm all the above’ were asked of me. This is obviously to cover their tracks in case of any legal issues, but the company’s practices are very scam like. Please avoid at all costs. You won’t be travelling ‘with a smile’ as they like to advertise. UPDATE 02/04 The manager, Ujjawal, called me today and resolved my issue with regards to differences in departure date between me and my boyfriend. HOWEVER, he then asked me to change my review, which I said I would not do. This is because, while my issue is resolved, their practice of calling and trying to charge extra does not sit right with me, as well as the strange email requests that they had asked of me in the days prior. Several hours later, my phone is being bombarded with calls from World Tour Store, presumably because I will not change my review. I have resorted to blocking their numbers for my own peace of mind, only to receive voicecall messages. This experience is now bordering harrassment. I ask that you please stop calling me. I have my tickets and I want nothing more to do with your business - you have caused more stress in the last few days than was worth the slightly cheaper tickets I managed to get from your website. My review will not change. For prospective customers, please think carefully before buying with World Tour Store.
Fantastic experience: Your service is amazing.thanks
Fantastic experience: My recent booking experience was very good. The agent meenakshi was very helpful and professional.looking forward for my pleasant trip. Thank you
Fantastic experience: It was great experience good service given by anam
Fantastic experience: Satisfactory or excellent
Fantastic experience: Booking my flights with Soniya was an absolute breeze! She is professional, efficient, and found the best options within my budget. Her attention to detail and quick responses made the entire process stress-free. I truly appreciate her excellent service and will definitely book with them again. Highly recommend!
Fantastic experience: Excellent support. Fast service by Persad. Will be a returning customer. Highly recommended.]
Fantastic experience: Mohit booked us a flight to and from China via China Eastern Airways. The flight was very comfortable with very good service and departed on time and always arrived earlier that expected. Thank you for giving us a lovely experience. By Kulwinder Singh
Fantastic experience: We had an amazing experience booking our family trip with World Tour Store ! From start to finish, they handled everything seamlessly, ensuring we got the best deals on our family package. The ticketing process was smooth, and they were always available to answer our queries. Their professionalism and attention to detail made our trip stress-free and enjoyable. Highly recommend their services for a hassle-free travel experience!
Fantastic experience: I had an amazing experience with World Tour Store! They took care of my ticketing and holiday package with great professionalism and efficiency. Everything was well-organized, from flights to accommodations and excursions. Their attention to detail and prompt support made my trip completely hassle-free. I highly recommend their services to anyone looking for a smooth and enjoyable travel experience!
Negative experience: I booked the ticket from this company and one of staffs called me. She said that there is no ticket for my daughter, who is 15 years old and she is in waiting list. The staff asked to pay extra £300. Even though I asked to cancel, she said this is not refundable, so I can’t cancel. She repeated that I have to pay more, if my daughter go to airport. Even though I said that I could buy better another ticket, if I can get refund, but she keep saying this ticket is not refundable. Don’t you think this is a scam? My plan of holidays start in bad mode, because of this company.
Fantastic experience: I can only write as I find. All communication via WhatsApp is proactive and detailed. WTS always aims to provide the best price. I have booked for the Maldives, Kenya and intend to book for India in the near future. I pay WTS by BACS which works well for me. When it comes to booking a price may change from that which is quoted but I accept that as there are alot of factors involved with airlines. So far so good and intend to keep using WTS.
Positive experience: Simple and quick, friendly and helpful staff, paid a little more than advertised on the website, but this was made clear that could be a possibility, (only payed what was advertised two days before!) Hopefully everything goes smoothly at the airports, all three of them!
Fantastic experience: I can't express how grateful I am for the incredible support I received from the team! Anam and Sujeet truly went above and beyond in helping me secure my tickets, especially as the prices seemed to skyrocket with every passing hour. Anam didn’t hesitate to personally contact the airline, tirelessly advocating for a better fare. When Anam's shift ended, Sujeet stepped in seamlessly, providing rapid and outstanding customer service that made the entire process a breeze. Their dedication and professionalism were nothing short of impressive! I will definitely be turning to this amazing team for all my future bookings!
Negative experience: Booked flights last thursday 23/01/2025 and then had a phone call to say one of the flights we booked there’s no seats left. We were offered date changes but we did not want this as those were the flights we wanted so unsure as to why they even let us book. Asked for the booking to be cancelled. Was told we had to wait 24 hours just incase seats because available. Had to ring them the next day and asked to cancel because there were no seats. Was told over the phone it was cancelled but asked for confirmation in writing over email but refusing to give it as it’s now a “past” booking! They are happy to say it’s cancelled over the phone but not happy to put it in writing. The reason we want it in writing is because when we had to book I had to put all my bank details to “book now” so they have my details on file. But refusing to send an email to confirm that the booking is cancelled! I have had no response via email and have had to ring them every day and now waiting for a call back from the manager. Does not seem legit!
Negative experience: Avoid!!!Scammers!!! Advertise supposed to be cheap flights. When you put in all your details incl.bank card details -as the below comments-tickets are not purchased.Instead,start bombarding you with calls claiming price is higher and a number of ridiculous excuses. Wasted my time for at least 3days.... Simply AVOID!
Fantastic experience: Happy with the service provided and Thank You.
Fantastic experience: I had recently experienced a good ticket provider and appreciate their work.
Fantastic experience: We had been assisted by Nikita and she helped us in getting the best price tickets along with other required arrangements.
Fantastic experience: Based on my own experience, I'd take the 1 star reviews with a pinch of salt. They got me a discount on the cheapest price i found after missing out on the next cheapest price looking on my own online. They do offer deals that you can find yourself if you look hard enough, but I never felt like i was being scammed.
Fantastic experience: Excellent service
Fantastic experience: Nice services
Fantastic experience: Sonia was very helpful and courteous and calmed my anxiety about booking via a third party. Recommended.
Positive experience: I was trying to purchase a air ticket via their website on a peak time. Although I booked it with my card details, the ticket was not confirmed immediately. I received a call from them saying the price has gone higher and I need to pay higher price. This happens with the most travel agent that sells ticket online. However they helped me to get the best price available that time and they communicated with me promptly with any updates.
Negative experience: I am old. I have traveled to usa for the last17 years and found this way very stressful will not be booking with these people again.
Fantastic experience: The customer service was outstanding, and the service was exactly what I was looking for.” They went above and beyond to help me find the ticket ” “I was very impressed with the Sonia Tolani..so professional 7 star for her …..
Fantastic experience: No problems with this agent
Fantastic experience: Was initially hesitant however Soniya and Suksham really made a big effort in helping and securing flights on the best rate. They both provided regular updates(over the weekend) and provided a high quality service. Would recommend them highly.
Fantastic experience: Very helpful and quick.Nikita and Sonya got me a good flight with timings and held reservation till i was ready to book. Please organise a data capture form for passenger details to avoid drama.However this was resolved.
Fantastic experience: Fantastic service, I am frequent flyer and have used multiple agents. This is by far the best service I have received. Sonia has been extremely helpful while booking my tickets. Deserves more than 5 stars.
Fantastic experience: Thanks Sonyia. Great service, everything explained very well and went above and beyond. Thank you guys at WTS
Negative experience: Same as below. Tickets advertised were not real and despite taking card details and sending a confirmation email the email said this booking was not confirmed. Followed quickly by a call saying the prices had gone up and trying to get me to pay the higher fare
Negative experience: Very disappointed fake advert???
Negative experience: This company is worse travel agency I never had travel with..! I book a ticket from London to Shanghai- Kuala Lumpur destination. The flight was during Christmas time! Each seat I paid to stay with my wife, cuz she have a panic attack ! When I travel to Shanghai to Kuala Lumpur the set was not together with my wife. And I have to pay two way 170$ extra to stay with my wife! And contact the company but they didn’t do anything! Trust me I never recommend this kind agent travel they’re all fraud and dishonest!!!! I never recommend any one travel with them. Cuz is not not worth it and you be in trouble when you take your journey!!
Fantastic experience: Had a great experience at world tour store as i was able to get a good price for my flights
Fantastic experience: World Tour Store never fails to impress me with their stellar service. Sonal's promptness, support, and dedication to resolving any issues are truly commendable. Their professionalism ensures we always land fantastic deals. I wholeheartedly recommend them to anyone in need of travel assistance.
Fantastic experience: Exceptional service and unforgettable experiences with this tour and travel company – a must-book for your next adventure!
Negative experience: don't book waste of time ,no use worst
Negative experience: No immediate confirmation as said on their website. They collected the card details online, and then they called back asking if we would accept the new higher price...
Negative experience: One of the worst experiences. Its a scam and a con. I booked the tickets to India online and 15 minutes later get a call to say the prices have increased by £600. they wanted me to pay the difference to book the tickets. Please do not use them at all.
Fantastic experience: FIRST CLASS COMPANY SUPERB FOLLOW UP-REALLY GO OUT THEIR WAY TO GET WHAT YOU WANT
Negative experience: Falls price on there wibsite ,soon u select the price they phoning u and trying charge u more ,Avoid
Negative experience: Don’t trust low ticket prices online! It’s a trap, once you booked, they will increase the prices significantly.
Negative experience: Good
Negative experience: The worst travel agency I’ve ever dealt with. They tried to overcharge for booking seats and when we confronted it, they said they’ll provide a refund. It’s been 6 weeks I’ve been chasing this refund and their admin person “is away for a while”. No sense of accountability, their customer service is pathetic, they are poor at communicating and definitely will take your money. When you ask to speak to a manager they say “he’s with another customer” and when you ask them to call you back or email, they won’t do it. They deserve 0 stars and should be shut down. Embarrassing.
Negative experience: If I could leave a zero star review for this absolute sham of a company, I would. As other people have mentioned, they draw you in with an advertised low price which you think you're actually booking when you fill in all your payment details..but no-it then says your flights aren't actually confirmed yet. Then you receive a phone call telling you that you actually have to pay more money now as the price you'd seen is no longer available. In my case, it was only about $80 extra and I was in a rush so I just went with it. I had booked a flight from London-Dubai-Singapore and both legs were advertised as Premium Economy. I checked this verbally at several points during the phone call, I got it in writing over email from them that this was the case and I received confirmation of the booking/tickets were issed stating that this was the case. FALSE. On trying to then later book the seats with Emirates, I saw that there was no Premium Economy cabin on the Dubai to Singapore leg and I was in fact to be in the economy cabin. When I queried this with World Tour Store, stating that I had been mislead and missold, they told me that actually what they sell under 'Premium Economy' is the highest available economy cabin for any particular aircraft. Erm...you have not sold me 'highest possible economy cabin'-you have sold me 'Premium Economy'!! Despite admitting that this was an issue with their systems, all they offered me was a $250 voucher to use within 1 year when booking a Premium Economy flight with them next time. Absolutely no way will I ever touch this company with a barge pole again. Misleading, underhand, rip off merchants. AVOID!!
Negative experience: Their strategy is to entice you by advertising very lowest price. Then you give all the bank card details for the "purchase". You then telephone them just to confirm. On the phone these people give a totally inflated price which you can get online by urself. You don't need these intermediaries. Be very CAREFULL!
Fantastic experience: Great service
Negative experience: Draw you in on their website with good flight prices, then then call you later and say you need to pay £660 more..... be prepared!
Negative experience: I read a few reviews below that gave me some concerns about the price increasing over that which was quoted on the website and offer. The overall reviews was 4.2 stars though so I decided to go with Within seconds of making the booking I was called to say the price had increased due to availability on the flights. I questioned this and got no proper answer. I asked to speak to a manager and was told no-one was working in that role as it was a weekend day. The price increase was over £450 for my trip. I cancelled immediately due to having no faith in this company. This is false advertising and deliberately placing lower prices to attract business. I am very concerned this company now has my personal details and financial information. Do not use this company Tom
Negative experience: Very unhelpful and disgraceful can’t understand difficult situation My family booked tickets from London to Portugal total fare £1456 both ways. Asked for cancellation 2 weeks before or charge small amount of cancellation charges due to my family member critical condition in ICU hospital until now also we Said we providing a proof of hospital letter given by doctor for evidence . This office said we can’t help you speak to the airline office and on top said we will charge £150 per ticket to make changes due further dates . We are all are struggling in this difficult time after covid and pandemic paying bills and all other expenses. I believe I should bring it to a newspaper agency or complain the police and let the police decide what is the policy of this office in such type of matter. My family called and with all respect spoke to this office they are not bother to help out or even try to call the airline office and speak . They said “ you call the airline office “ I am saying I paid you all the money in your office and why not you can call and try to help us out .
Negative experience: Having read other reviews , I had the same experience recently as bought ticket with them at a different price. Then received a call from them stating that the price stated is not available and they have a seat on the same flight which was about £180 expensive than the one I had bought online. :(
Negative experience: Worst experience, do not even try to book from this provider they take your details and full of scam, they dont have flight available later they will call you that i have different options available to make more money. they are uploading cheap stock to attract people only. PLEASE AVOID SHARING YOUR CARD DETAILS AND PERSONAL DETAILS WITH THEM!!!!!!!!!! AVOID MAKING BOOKINGS WITH THEM FULL OF SCAM
Positive experience: Nice
Fantastic experience: That’s a great pleasure to deal with world tour store . Mr Vishal Malik helped me to find a cheap and less duration flight tickets for me and my family . At first I was very unsure about the money transfer system , I was thinking they should collect money direct by their website , but Mr. Vishal gave me full assurance about everything. I did read a bad review after that I was so upset like is that a scam with me, But I’ll say that was a bad review . These guys are genuine and trustworthy. I’ll highly recommend them . And thanks alot Mr vishal Malik for such a good service .
Negative experience: Having read other reviews , I had the same experience recently as bought ticket with them at a different price. Then received a call from them stating that the price stated is not available and they have a seat on the same flight which was about £100 expensive than the one I had bought online. I refused to buy but kept on getting call back from them offering different prices when I had to tell them that I am not interested in their company anymore and should stop bothering me & ringing me in the future.
Negative experience: this company is not fit to do travel ticket business we baught a business class ticket had to cancel due to death. refund was confirmed but not paid going to legal system to recover agents are total cheats.dr ashraf
Negative experience: Absolute scam. After hours of searching flights, we found the flights with World Tour Store for a few hundred cheaper than the average so we booked and paid for them, only to receive a phone call back a hours later where they told me the flights were no longer available but they have found cheaper flights with another airline. I explained that I needed these flight date and times because my wife and small child were flying those dates (we boguht their tickets earlier as I was still waiting to hear from work). so now, I'm in a position where I cannot buy flights and my family are in another country for our child's first christmas all becasue of this company!!!
Fantastic experience: Amazing experience with guys thank you !
Negative experience: Such a bad service. They give you a special deal, bank transfered the money and than they said that they can not do that deal anymore and ask for more money. When you ask for your money back ASAP, they expect you to wait 24 hours for a bank transfer which I and every other people able to do in 5 to 10 min!!!! If you see the name of World Tour Store, just stay away!!
Fantastic experience: The staff was very helpful,supportive and polite the guided me so nicely I really appreciate their hard-working thank you
Fantastic experience: It's a best travel agency I have seen,they provide cheapest price as compared to airlines or any other travel agency. Go ahead and make booking with them.
Positive experience: nice
Fantastic experience: I booked my tickets through world tour store. Akansha & Rishabh were helpful with accommodating my travel dates & managed to get the best deal. I then dealt with Ujjawal who was also very helpful in finalising my tickets. They were available to answer my calls and questions any time of day. Seamless communication throughout the booking process. Great customer service. Thank you World Tour Store!
Fantastic experience: Amazing
Fantastic experience: Thanks to Akansha & Rishabh for the wonderful service from both of you, fulfilled your promises regarding my E-Tickets and seat assignment. I am very pleased!
Negative experience: Booked online with 1 price then they call you and bump up the price stay well away will be informing trading standards and will try my very best to shut them down what a scam
Negative experience: The travel agent cancelled my flight for no reason at all, claiming it was the airline’s fault which turned out to be not airlines fault and not refunding the money. I would rather stay away from this travel company, in worst case if they ask you to bank transfer for booking please, please don't do that that will be starting point of your nightmare when things goes wrong, pay with credit card and you will be covered if they do not refund. you can claim your money back from section 75 (credit provider has a legal responsibility if things go wrong with something you purchase using credit.
Fantastic experience: Thank you so much for the booking and helping ist
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