SATGURU TRAVEL AND TOURISM LIMITED - London

Dear Mr. Simonelli, We sincerely apologize for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention. At Satguru Travel, we strive to be customer centric and deliver excellent service. We understand the frustration that comes with unresolved financial matters. Please be assured that our Dar es Salaam office is actively working to resolve the issue regarding your car deposit refund as swiftly as possible. Regarding your experience being reflected on our London office's page, we acknowledge that this was not directly linked to services rendered by our London team. However, we are fully committed to ensuring that your concerns are addressed comprehensively by our global teams. We value your feedback as it helps us improve. We hope to see our team resolve your situation to your satisfaction soon. Thank you for your patience and understanding.

Thank you so much for your kind words! We're thrilled to hear that you found excellent value for money and experienced good service with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.