TravelPerk (formerly Click Travel)

Name: TravelPerk (formerly Click Travel)
Address: Suffolk Street Queensway, Birmingham, B1 1TT, GB
Telephone: 0844 745 2121

Suffolk Street Queensway, B1 1TT, Birmingham

0844 745 2121 [email protected]

Nestled in the heart of Birmingham's historic business district at Suffolk Street Queensway, TravelPerk (formerly Click Travel) stands as a premier destination for corporate travel management. Located in a strategic spot within the city's commercial hub, this local office serves as the gateway for businesses across the West Midlands looking to streamline their corporate travel operations. The team provides expert, localized support to thousands of global teams, transforming the traditionally chaotic world of business travel into a seamless, efficient experience right here in Birmingham.

At the core of their offering is an all-in-one AI-powered platform that eliminates the tedious "shadow work" associated with travel booking, expense management, and policy compliance. By integrating flights, trains, accommodations, and car rentals into a single interface, TravelPerk empowers employees to book entire itineraries effortlessly while giving finance teams real-time visibility and control over spending. The platform automates receipt matching, invoice processing, and approval workflows, ensuring that your business remains compliant without slowing down productivity.

Complementing their technology, the Birmingham office delivers 24/7 world-class travel support backed by local language expertise. Whether dealing with last-minute flight cancellations, visa requirements, or complex policy queries, travelers have access to dedicated account managers and support agents whenever they need them. With additional features like flexible travel protection, real-time disruption alerts, and exclusive corporate card solutions, TravelPerk ensures that every business trip is not only cost-effective but also safe, compliant, and stress-free.

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Photos of TravelPerk (formerly Click Travel)

Our comment from TraTraTravel UK about TravelPerk (formerly Click Travel):

TravelPerk, formerly known as Click Travel, positions itself as a comprehensive business travel management platform designed to simplify the complexities of corporate mobility. By consolidating bookings for flights, hotels, and car hires into a single interface, the agency aims to provide organizations with greater control and visibility over their travel spend. The platform is particularly noted for its utility in managing company policies, expense allowances, and automated billing processes, which helps administrative teams reduce the time spent on manual reporting and reconciliation.

For many users, the primary strength of TravelPerk lies in its customer support and the responsiveness of its advisory team. Travelers frequently highlight the effectiveness of the live chat feature, describing it as a reliable tool for resolving urgent issues. Users often mention that agents are accessible within minutes, offering friendly and positive assistance that can quickly address last-minute changes or unexpected travel disruptions. This level of immediate, human support is cited by several loyal clients as a key reason for continuing their business with the agency, particularly when compared to the impersonal nature of larger booking engines.

The platform’s ease of use is another significant point of praise. The application and website are described as intuitive, allowing users to find suitable accommodations and manage bookings with minimal effort. For companies that have switched from traditional booking sites like Expedia, several reviews indicate a noticeable improvement in workflow efficiency. The ability to set up room allowances and streamline bill-backs is particularly appreciated by finance and travel managers, who value the transparency and organizational tools provided by the system.

However, prospective clients should be aware that the service is not without its challenges. While the technical and support aspects are highly rated by many, some users have reported issues regarding pricing. A number of reviewers note that booking through TravelPerk can occasionally be more expensive than booking directly with hotels or airlines, sometimes significantly so. Additionally, there are isolated reports of booking discrepancies and difficulties in contacting support for specific logistical issues, such as car hire availability. Despite these mixed experiences, the overall sentiment from satisfied users emphasizes the value of time-saving and the peace of mind that comes with having a dedicated support team to handle travel emergencies.

Responsive Customer Support: Live chat assistance that is described as fast, friendly, and effective in resolving urgent travel issues.
Business Management Tools: Features for tracking expenses, setting allowances, and simplifying corporate travel policies.
User-Friendly Platform: An intuitive app and website that make booking flights and hotels straightforward.
Time Savings: Automation of reporting and billing processes that reduces administrative burdens for companies.