Regent Travel
Opening hours
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Photos of Regent Travel
Our comment from TraTraTravel UK about Regent Travel:
Trusted expertise and personalized care
Regent Travel has established itself as a highly reputable independent travel agency, earning the loyalty of clients who have trusted them for over three decades. The agency is widely praised for its exceptional service quality and the deep knowledge of its staff, who take the time to provide solid, informative advice without pressure. Travelers consistently highlight the friendly and attentive atmosphere, noting that the team treats every holiday with the same importance as the clients themselves.
Logistics, guided tours, and exclusive benefits
Specializing in guided escorted holidays, independent travel, and tailored packages, Regent Travel excels at handling complex logistics. Clients appreciate how the agency manages all details, allowing travelers to relax and enjoy their trips, such as the popular "Scandinavian Capitals by Train" tour. The team is known for adding unexpected extras and identifying the best hotel packages and locations within budget, ensuring a stress-free experience. They also offer practical services like currency exchange for all customers.
Reliability and proactive support
The agency demonstrates remarkable commitment, particularly during challenging times. Owners and staff have been commended for their proactive communication, maintaining regular contact via Zoom, email, and monthly updates even during lockdowns. They are highly regarded for their efficiency in handling cancellations, refunds, and re-scheduling, often going above and beyond to resolve issues with suppliers. This dedication has fostered a strong sense of trust, with many clients stating they would not consider booking a holiday without using Regent Travel first.
Regent Travel: Reviews
Fantastic experience: Friendly staff, very clean.
Fantastic experience: What a Fantastic Trip. 'Scandavian Capitals by Train' Regent Travel put all the framework in place, sorted all the logistics which meant we could have a super time...(Oh and Regent did throw in a couple of extras that we would not have found..' of course they did)
Fantastic experience: Excellent service. Caring staff. A special call out to Mandy.
Fantastic experience: Friendly, very knowledgeable staff. Well organised escorted holidays
Negative experience: Poor will never use again.
Fantastic experience: Great independant travel company
Fantastic experience: No compré nada, sin embargo el sitio tiene suficiente información del servicio que prestan y quienes son
Fantastic experience: I've used this travel agency several times and they have always been excellent for service and value for money. They are very attentive and professional and a pleasure to do business with.
Fantastic experience: We have used Regent Travel for over 30 years and would not consider booking a holiday without using them. David and his team are very professional and have helped us several times during the covid pandemic in getting refunds from some companies who initially did not want to do it. Cant wait until we can go travelling again and to get more good advice from the team at Regent Travel.
Fantastic experience: I am a regular member and go most days
Fantastic experience: Excellent service
Fantastic experience: Whether you travel economy or first this is the place to get first class advice and service. Looked after us even in lock down.
Fantastic experience: Great response to questions and really know their stuff!
Fantastic experience: Positive: Quality
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: We love Regent Travel. David and his team provide an excellent service with the personal touch. They are thoughtful and imaginative, willing to go that extra mile to give you the holiday you want. We have used their services numerous times and have always been very happy.
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: Excellent professional and Friendly
Fantastic experience: An extremely helpful company. I would highly recommend to anyone booking a holiday to use Regent Travel. They dealt with everything during the Covid crisis and we are grateful for their help. We will be using them again in the near future.
Fantastic experience: Excellent independent travel agents, knowledge and helpful. You can also buy currency from them wether your booking with them or not.
Positive experience: Helpful
Fantastic experience: Friendly staff and very knowledgable, would recommend visiting.
Fantastic experience: Excellent service.
Positive experience: Nice place and friendly atmosphere
Fantastic experience: Very friendly.Get a good deal !
Positive experience: Quite good.
Fantastic experience: Always friendly and helpful staff take their time with you as if the holiday is as important to them as it is to you
Fantastic experience: Great service lovleyl people deal with you
Positive experience: Friendly service..relaxed atmosphere ,was offered refreshments whilst booking a holiday abroad..travel agent very helpful. Was given payment options..will update after my holiday.
Fantastic experience: Once again used Regent travel to search for our holiday - and complete all arrangements. Their research is invaluable and identified aspects that we would not normally have known ensuring that we got the best hotel package and location for our budget. Excellent - definitely use again.
Fantastic experience: How refreshing......very knowledgeable and friendly staff. Gave me the time to browse and look through the brochures. No pressure selling, just solid advice and very informative. Would certainly recommend.
Fantastic experience: We've taken more than a dozen UK breaks ,walking trips and more leisurely holidays via Regent . Nothing is too much trouble for owner David Barrett and his extremely knowledgeable staff .
Fantastic experience: Really lovely staff, upon entering the shop I was greeted straight away and the service was brilliant. I was made to feel very welcome! Will definitely be returning!!!
Fantastic experience: Have used a couple of times now and can highly recommend the service for anybody who wants a stress free experience when holidaying. A great range of different guided holiday packages which are great for getting out in countries and areas that you're unfamiliar with.
Negative experience: Called in today to discuss booking a luxury family holiday. On entering the four ladies at their desks looked me up and down and then completely ignored me! I stood in the shop looking at a few brochures thinking that surely one of the four would speak to me or offer some sort of assistance but no they continued to talk amongst themselves. I decided to take my business elsewhere as clearly these four ladies didn't think I was worth the time of day! Manners cost nothing and a little bit of customer service would have gone a long way! Really they don't deserve even one star! Avoid and go to a travel agents that wants to help you!
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