Regent Travel
Information about Regent Travel
Opening hours
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Our comment from TraTraTravel UK about Regent Travel:
Regent Travel is a highly regarded independent travel agency in the UK, known for its excellent service and knowledgeable staff. Many customers praise the caring and friendly team, especially highlighting their attention to detail and willingness to provide first-class advice whether you're traveling economy or first class. The agency has built a strong reputation over the years, with many clients returning for their travel needs time and time again.
Customers appreciate the well-organized escorted holidays and the effort that the team puts into planning and executing travel arrangements. For over 30 years, they have consistently received positive feedback for their professional service, especially during challenging times such as the COVID pandemic, where they demonstrated their commitment to customer care.
While some reviews mention specific incidents of poor service, the overall sentiment is overwhelmingly positive. Regent Travel is recognized for its commitment to customer satisfaction and creating a friendly atmosphere for clients, making it a great choice for anyone looking to book a holiday.
Key Highlights:
- Excellent customer service and support.
- Friendly and knowledgeable staff.
- Well-organized escorted tours.
- Expert guidance during uncertain times.
- Strong reputation built over decades.
Regent Travel: Reviews
Fantastic experience: Excellent service. Caring staff. A special call out to Mandy.
Fantastic experience: Friendly, very knowledgeable staff. Well organised escorted holidays
Negative experience: Poor will never use again.
Fantastic experience: Great independant travel company
Fantastic experience: No compré nada, sin embargo el sitio tiene suficiente información del servicio que prestan y quienes son
Fantastic experience: I've used this travel agency several times and they have always been excellent for service and value for money. They are very attentive and professional and a pleasure to do business with.
Fantastic experience: We have used Regent Travel for over 30 years and would not consider booking a holiday without using them. David and his team are very professional and have helped us several times during the covid pandemic in getting refunds from some companies who initially did not want to do it. Cant wait until we can go travelling again and to get more good advice from the team at Regent Travel.
Fantastic experience: I am a regular member and go most days
Fantastic experience: Excellent service
Fantastic experience: Whether you travel economy or first this is the place to get first class advice and service. Looked after us even in lock down.
Fantastic experience: Great response to questions and really know their stuff!
Fantastic experience: Positive: Quality
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: We love Regent Travel. David and his team provide an excellent service with the personal touch. They are thoughtful and imaginative, willing to go that extra mile to give you the holiday you want. We have used their services numerous times and have always been very happy.
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: Excellent professional and Friendly
Fantastic experience: An extremely helpful company. I would highly recommend to anyone booking a holiday to use Regent Travel. They dealt with everything during the Covid crisis and we are grateful for their help. We will be using them again in the near future.
Fantastic experience: Excellent independent travel agents, knowledge and helpful. You can also buy currency from them wether your booking with them or not.
Positive experience: Helpful
Fantastic experience: Friendly staff and very knowledgable, would recommend visiting.
Fantastic experience: Excellent service.
Positive experience: Nice place and friendly atmosphere
Fantastic experience: Very friendly.Get a good deal !
Positive experience: Quite good.
Fantastic experience: Always friendly and helpful staff take their time with you as if the holiday is as important to them as it is to you
Fantastic experience: Great service lovleyl people deal with you
Positive experience: Friendly service..relaxed atmosphere ,was offered refreshments whilst booking a holiday abroad..travel agent very helpful. Was given payment options..will update after my holiday.
Fantastic experience: Once again used Regent travel to search for our holiday - and complete all arrangements. Their research is invaluable and identified aspects that we would not normally have known ensuring that we got the best hotel package and location for our budget. Excellent - definitely use again.
Fantastic experience: How refreshing......very knowledgeable and friendly staff. Gave me the time to browse and look through the brochures. No pressure selling, just solid advice and very informative. Would certainly recommend.
Fantastic experience: We've taken more than a dozen UK breaks ,walking trips and more leisurely holidays via Regent . Nothing is too much trouble for owner David Barrett and his extremely knowledgeable staff .
Fantastic experience: Really lovely staff, upon entering the shop I was greeted straight away and the service was brilliant. I was made to feel very welcome! Will definitely be returning!!!
Fantastic experience: Have used a couple of times now and can highly recommend the service for anybody who wants a stress free experience when holidaying. A great range of different guided holiday packages which are great for getting out in countries and areas that you're unfamiliar with.
Negative experience: Called in today to discuss booking a luxury family holiday. On entering the four ladies at their desks looked me up and down and then completely ignored me! I stood in the shop looking at a few brochures thinking that surely one of the four would speak to me or offer some sort of assistance but no they continued to talk amongst themselves. I decided to take my business elsewhere as clearly these four ladies didn't think I was worth the time of day! Manners cost nothing and a little bit of customer service would have gone a long way! Really they don't deserve even one star! Avoid and go to a travel agents that wants to help you!
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