Hays Travel Weston Favell

Fantastic experience: I've used their services on recent holidays and they have been very helpful.

Negative experience: Booked a holiday through these which was ok. Asked for them to do some research on a big holiday we were planning to which we got some recommendations which did not fit our brief. Asked for them to look again, this time fitting the brief, but after 2 weeks we hadn't heard a thing from them. Visited an independent travel agent with the same brief and within 3 hours, we'd had the information and put down a deposit. Will not use Hays again for any holiday bookings going forward.

Fantastic experience: Just like to thank Daria and the ladies for all their help sorting out our holiday this year another five star experience

Fantastic experience: Always get me the best deals on my flights to Australia

Fantastic experience: Very helpful, friendly and professional

Fantastic experience: Great service very helpful 100% recommended

Fantastic experience: Staff very happy.

Fantastic experience: Really great experience in this travel agents. Friendly, helpful staff. They remembered me and who I was. Really helpful with all aspects of booking 3 holidays. I actually look forward to visiting.

Fantastic experience: Always busy in here lovely staff ...

Fantastic experience: 1st vlass service.

Fantastic experience: A big thank you to Daria for her help and patience in finding a 'bucket list' river cruise for myself and my daughter. Excellent customer service! Gold star for you Daria

Fantastic experience: Good on money exchange

Fantastic experience: Thank you for recommending HL playa Blanca your knowledge about this hotel has been amazing and it was everything we wanted. My 2 girls really enjoyed this holiday. I highly recommend anyone booking with hays travel. I will definitely booking with you again

Fantastic experience: Very helpful.

Positive experience: Just popped in for information very helpful.

Positive experience: I remember going in there with my father to see Chloe and/or Morag.

Fantastic experience: Went with an idea of what holiday we wanted and met Chloe. She guided us around the options available and even though we were picky she remained positive. Chose a holiday but once home changed our mind due to reviews (Seriously bad mosquito problems and I react badly to bites). Called Chloe and she called tour operator then called us. We could change holiday but needed to be outside 21 days and that ended at 5pm. At 3.45 we made it back to Hayes where Chloe was waiting and found an alternative holiday that was perfect. Thanks Chloe you were so kind and polite despite our inability to make a decision. Much better than booking yourself and she even checked us in! Amazing service 5 stars.

Fantastic experience: Lovely girls ...after a little hiccups with boarding passes and seats ..and me getting stressed .... they sorted it chole your a absolute star.. and the rest of the team at weston favell too..by the way that cuppa was what I needed thank you all....

Fantastic experience: excellent service xxxx

Fantastic experience: Positive: 'Professionalism', 'Responsiveness'

Fantastic experience: Really good service

Fantastic experience: Polite and helpful staff. Listen to your needs and do all they can to accommodate this.

Fantastic experience: Knowledgeable, friendly staff :-)