
Plimbley Travel

Information about Plimbley Travel
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Plimbley Travel has been operating over 25 years, offering luxury package coach holidays throughout Britain with exclusive door-to-door pick-up service. We are a small, independent and caring company and we endeavour to provide all of our customers with an enjoyable holiday.
We look after all the arrangements, we pick you up from your own home at the start of your holiday and return you back again at the end to provide a totally stress-free holiday. A dedicated coach driver will also stay with you throughout your holiday and organise excursions.
You can now book and manage your holidays on line, visit our web site for more details
Our comment from TraTraTravel UK about Plimbley Travel:
Plimbley Travel is a renowned coach company known for its excellent customer service and memorable travel experiences throughout the United Kingdom. Customers have consistently praised the company for its friendly and helpful staff, who go above and beyond to ensure a pleasant journey. Many travelers have enjoyed day trips to various destinations, stating that the drivers are courteous, informative, and entertaining, making journeys enjoyable even on long trips.
Clients voice their satisfaction over the comfortable coaches and well-planned itineraries, with highlights such as trips to the Outer Hebrides and Disneyland Paris being particularly well-received. The personalized attention, such as the door-to-door service, adds to the overall convenience, making Plimbley a popular choice for families and groups alike.
While most comments are overwhelmingly positive, some guests have raised concerns about occasional issues with pickup times and the organization of certain trips. Suggestions for better communication regarding changes have been noted, showing that the company values customer feedback and is looking to improve.
Overall, Plimbley Travel provides great value for money with a range of travel options, from day trips to holiday packages, and is highly recommended for those looking to explore the UK comfortably.
Plimbley Travel: Reviews
Fantastic experience: Very helpful
Fantastic experience: Went on a day trip to the safari park with our 3 granddaughters had a great time seeing the animals up close from the coach. Girls loved the fun fare as well. Our coach driver was lovely will definitely book with Plimbley travel again .
Dear Jeanette,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you and your granddaughters had a fantastic day at the safari park and enjoyed seeing the animals up close. It's great to know that the girls loved the funfair too.We're especially pleased that our coach driver made a positive impression on your trip. Your kind words really mean a lot to us, and we can't wait to welcome you on board with Plimbley Travel again for your next adventure!Best wishes, The Plimbley Travel Team
Fantastic experience: Spent a great week with Colin & Steve on the Plimleys Outer Hebrides trip. Amazing itinerary well planned and great hotels and meals and fantastic company. Thanks for this trip we loved it!
Dear Amanda,Thank you so much for your fantastic 5-star review on Google! We are thrilled to hear that you had an amazing time on our Scotland and Outer Hebrides holiday. It's wonderful to know that you enjoyed the itinerary, the hotels, and the company of Colin and Steve. Your kind words mean the world to us and reaffirm our commitment to providing exceptional travel experiences.We are so pleased that you loved your holiday, and your feedback is incredibly valuable to us. If you have a moment, we would greatly appreciate it if you could share your positive experience on other review platforms such as Facebook, TripAdvisor, and Trustpilot. Your reviews help other travellers learn about the unique experiences Plimbley Travel offers and help us continue to provide the best possible service.Thank you once again for your kind words and for choosing Plimbley Travel. We look forward to welcoming you on another adventure soon!
Positive experience: Very friendly and informative.
Thanks for taking the time to leave a review, hope to see you on board soon
Fantastic experience: Had a wonderful edperience thanks to the driver,Jock,who also gained his bus pass at the tine Well done
Thanks for taking the time to leave a review, we are pleased that you had a wonderful experience, we do hope to see you on board again soon
Fantastic experience: We had the best trip I've ever had driver was lovely
Thank you for taking the time to leave a review, we are so pleased that you had a great day, hope to see you on board again soon.
Negative experience: I booked a trip to Blackpool for a Christmas Party for me and a few friends as a present. It had been planned for months and looking forward to it. We were contacted a couple days prior to ask what courses we wanted for our meal. On the day of pickup they never arrived. We contacted company and said we had missed the pickup as it had changed without telling us. Day wasted!!!! Tried to talk calmly and had many arguments with a certain person many times making out that we were told which we hadn’t. Sent letters and apparently the one that deals with letters has been I’ll for nearly 4 months. Never again and many of our friends book with you and disappointed with our situation. Need more customer relations skills and maybe more training dealing with bookings
Dear AndrewThankyou for taking the time to leave a review. I am sorry that you have had cause to complain, nevertheless, I do think that your online review is a little unfair for the following reasons.Firstly, you haven’t travelled with us so are unable to fully review the complete service that we offer, secondly you and your friend were not at the pickup point at the pickup time.The trip departed on the 7th December 2023, you had a call from our office on the 29th November 2023, this call was to advise you of the finalised pickup times, to inquire if you had any specific menu choices and to ensure any dietary requirements were noted.Our driver called you when he arrived at the agreed pickup point to see where you were, however, your phone went to voicemail. You then called our office 09.20 to advise that you had missed the coach, you asked if it was possible to get a taxi to meet the coach at its final pickup point, however, this was not possible to delay the coach as it had time constraints to adhere to, at this point you asked for a refund. It was explained to you that this was not possible as the meal had already been pre-paid, and the coach had embarked on its journey. Later that day we received another call from your fellow passenger, demanding a refund in a threatening manner, again, it was explained that this was not possible.We then received a further threat, if no refund was made then you would leave bad reviews, when we did not comply with the threats made, you chose to carry out your threat and leave poor reviews. You also went on to search social media for information about our staff members and harass them directly, which I find vey underhanded and inappropriate.We can not be held accountable for you missing the coach, all other passengers on that trip received the same phone call from our office that day, it was only you and your friend that did not manage to reach the collection point at the correct time. I do hope that this draws a line under this unfortunate event and that you refrain from harassing our staff members on social media.
Fantastic experience: Went on a day trip to Chester 24th February. Really good day out, driver was funny and made you relaxed. Will definitely use again.
Thanks for taking the time to leave a review, we are so pleased you had a good day, hope to see you on board again soon
Fantastic experience: Had a lil day trip to Liverpool on October 1st me and my partner officially got together that day and did a lock on the docks a day to remember
Thanks for taking the time to leave a review, we are so pleased you had a memorable day out, we hope to see you on board again soon and congratulations
Fantastic experience: Had a fantastic Christmas in Scotland with Plimbley travel with Steve and Rachel what a lovely time we had the palace hotel is absolutely fantastic, the staff were were friendly and anything you asked for was there for you the room we had was brilliant we both had a fantastic holiday that we needed with very sociable people on the same holiday as us I even loved the snow ❄️ we will be booking again very soon thank you to Steve and Rachel for getting us back home through the terrible weather going home and still being so very happy we can recommend Plimbley Travel you book is exactly what you receive we both wish you a happy and prosperous new year for 2024 Brian and Maggie x
We are all so pleased you had a lovely Christmas Holiday in Inverness, the hotel is a firm favourite. We look forward to seeing you on board again soon. Have a lovely New Year
Fantastic experience: Good coach firm definitely go on more trips next year
Fantastic experience: Absolutely first class went to Worcester Xmas market coach and town fab will definitely be using again
Thanks for taking the time to leave a review, we are so pleased that you had a fabulous time, we hope to see you on board again soon. Keep an eye on our facebook page or website www.plimbleytravel.co.uk for more fantastic day trips and coach holidays
Fantastic experience: Another fantastic holiday with this company. Steve , the driver, was brilliant as always. Great way to go see Scotland.
Thanks for taking the time to leave a review, we are so pleased that you had a fantastic holiday in Scotland. We hope to see you on board again soon.
Fantastic experience: Had a great time on the day trips your staff are so nice and helpful will be booking again x
Thanks for taking the time to leave a review, we are pleased that you have a great time on our day trips, our holidays are equally popular. We hope to see you on board again soon.
Fantastic experience: My first trip with this company, the coach driver Dave. Was very good friendly enjoying driving.
Hi Ian, thank you for taking the time to leave such a lovely review. We hope to see you on board again in the future.
Fantastic experience: Big thankyou to dave our feeder driver today, really went the extra mile nothing was too much trouble, great service
Hi Denise, thank you for taking the time to leave such a wonderful review. We hope to see you on board again in the future.
Fantastic experience: Fabulous service and friendly staff. Fantastic value for money. Clean comfortable travel and hotel room.
Hi Tracey, thank you for taking the time to leave such a lovely review. We are happy to hear that you enjoyed your holiday. We hope to see you on board again soon!
Fantastic experience: First time we have used this Company. A very good break. Have recommended Plimbley travel and will book with them again.
Thanks for taking the time to leave a review, we are so pleased you had a good break and hope to see you on board again soon.
Fantastic experience: Brilliant trips, but I thought Wells should have less and more of the cheddar gorge, but clean coaches, and friendly drivers.
Hi Jayne, thank you for taking the time to leave a review. We will take your comments about your trip to Wells & Cheddar on board. We hope to see you again soon.
Fantastic experience: Just back from the Loch lomond tour. We had an amazing time, the hotel was fantastic, food and drinks were great. Everybody was very friendly, cant wait to go back in December. Steve and Rachel were great, and the long journey seemed quite short.
Hi Dave, thank you for taking the time to leave such a lovely review. We are glad that you enjoyed your holiday. We will pass your comments onto your Driver Steve and we look forward to seeing you on board again soon.
Fantastic experience: Great service .comfortable clean coach.our driver dave was a lovely bloke.looked after us well and had a laugh and joke which made the trip even better.
Hi Jane, thank you for taking the time to leave us such a lovely review. We are glad you enjoyed your holiday. We look forward to seeing you on board again in the future.
Fantastic experience: For the first time we went with Plimbley Travel on a day trip down to Bristol, April 5th 2023. Driver was Steve, coach on time picking up in Aldridge. Steve was very informative, polite , coach was very comfortable and even though weather was wet thoroughly enjoyed travelling with Plimbley. Have your brochure and definitely will do another trip with your Company. Regards Andrea Dalziel and Yvonne Garbett.
Hi Andrea, thank you for taking the time to leave such a wonderful review. We hope to see you on board again soon!
Fantastic experience: Nice company to travel with
Hi Pam, Thank you for taking the time to leave such a lovely review. We hope to see you on board again soon. Kind regardsPlimbley Travel
Fantastic experience: Very friendly super staff
Thanks for taking the time to leave a review - hope to see you on board soon
Fantastic experience: Excellent prompt helpful service
Thanks for the review - hope to see you on board soon
Fantastic experience: Very professional. Friendly drivers.
Hi Lynn,Thank you for taking the time to leave such a lovely review. We hope to see you on board again in the future.
Positive experience: Good travel and holiday options .. web site could really do with an uplift but otherwise good. Everything clear which is what you want.
Thanks for taking the time to leave a review, we appreciate that our website is overdue a refresh, it is something that we are planning. Thanks for the feedback
Negative experience: Brilliant service pick up home and luggage don't see luggage till in the room which is great . Steve driver and that funny man collin thanks lads
Hi Brian,Thank you for taking the time to leave a review and thank you for your kind words. I will pass your comments onto Steve & Colin. I just wanted to check, was the 2 star review intentional? Is there anything we can do to improve our service?Kind Regards,Plimbley Travel
Negative experience: Went to Blackpool in 2021 and was supposed to be in Blackpool for 10am and leave at 6pm we got Blackpool at 2:00pm and the driver told us we have 2 hours to spend in Blackpool it is a ripped off we payed £70 to go and we got to Blackpool late because the driver kept on stopping for the toilet and we had to stop in Penkridge To let the people off who was going to Southport onto an another Coatch and after they were all left off the driver stayed there for ages with me and the people who were going to Blackpool . The driver was so rude definitely won’t be using this travel service agian
Negative experience: I wouldn’t travel with Plimbley again if it was free, aside from the poor hotel choice with Disney - it was the staff Steve and Rachel & their two children who made the journey uncomfortable. Because we was not given approximate times on when we’d be back I decided to try and see on maps approx how long it would take us, clearly this upset the drivers children sitting behind me as they must’ve been looking at what I was doing on my phone (which is weird?) and told their dad the driver who didn’t make any announcements in the duration of the whole journey but did this time after they told him - and his passive aggressive address to the whole coach while his children sniggering, this comment was clearly to try and make me feel uncomfortable much to the amusement of his children who were making jokes and snide comments about me and my party the whole way back - and just for clarification not that I have to, this is the first holiday I’ve left my severely disabled complex needs child who requires 24h care so yes I was anxious on when to get back, maybe you should respect the privacy of your passengers? Thanks for spoiling my first respite in 12 years- suffice to all this, no itinerary was given, no updates, went the wrong way twice, had to wait 45 mins on the coach AFTER we arrived it was so disorganised & the hotel was a nightmare - never again will I travel with this company and I advise everyone not to bother either!
Thank you for taking the time to leave a review, all feedback is important to us. We are disappointed that you have stated that you experienced issues. We have thoroughly investigated your claims as outlined, we have contacted all the customers who were on the 2023 Disneyland tour, however, we are unable to find any substance to your claim; quite the opposite, all of the other passengers separate to your booking were very happy with their holiday and most have since gone on to book the same Disneyland tour for 2024. The Hotel is a firm favourite for customers visiting Disneyland, it is a Disneyland partner hotel and has very good reviews. The coaches did not “go the wrong way twice”, the French Motorway was closed which meant that both of our coaches had to divert, which was unavoidable. We appreciate that the journey is quite long, however, this takes into account the coach travel, border/passport controls, ferry crossings & driving hours which have to be adhered to. The journey time for this particular trip fell within the expected total travel time parameters. Admittedly, our coach passengers experienced a delay on arrival at the hotel, some of the rooms were not ready, however, the hotel staff rectified the situation as soon as they could, this was an unfortunate delay that was beyond our control. Our staff on-site were doing everything possible to expediate the checking in process. Passengers were asked to remain on the coach whilst this was being sorted out where the air-conditioning was left on for your comfort instead of waiting outside. With regards to being kept informed whilst you were on resort, the lead name on your booking was spoken to on the day of arrival (Friday) and was responded to by text message for the arrangements for the return journey on Saturday and again on Sunday before departure on Monday morning. On the return journey our driver was unable to relay a premature approximate time of arrival, he would have done as soon as he was confident that the time quoted was accurate upon arrival back in Dover. It was not the passengers who had commented to the driver that Google maps had suggested an estimated time of arrival, he heard it himself. The driver then announced that Google maps will only calculate times based on the speed limits for cars as well as routes that cars can take, it does not factor in the route or speed of a coach, nor the required legal rest breaks that the driver must take.Regards, Plimbley Travel
Positive experience: Day Trip to Brighton, local pick up, which was great as only a 10-15 min walk to catch the coach. Downside with all pick ups & side streets, it took us just over 5 hours to get there! All in all, I had about 4.5 hours in Brighton as pick up was at 5 pm.. then took just over 6.5 hours to get home, a very long day for the little time in Brighton. Can't fault our driver was a very chatty friendly guy. It was a perfect sunny hot day & it was Pride, so I had a little dance in the street, chips on the sea front, and a nice cold drink with a perfect view. I've got 2 more day trips booked a bit closer to home
Thanks for taking the time to leave a review, we are pleased you had a nice day and hope to see you on board again soon.
Fantastic experience: Fabulous service, Paul and his Wife were just amazing, they are an absolute credit to the company, I'm looking forward the the next trip with Plimbley Travel, See you soon guys!
Thanks for taking the time to leave a review, we look forward to welcoming on board again soon
Fantastic experience: I have recently come back from a trip to Disneyland Paris with Plimbley Travel. Our Driver was Steve and he was fab and very helpful, we played games on the coach and had Disney songs playing to get us into the spirit. The hotel was great, very clean and staff were helpful. We were there in bed & breakfast basis and the breakfast was fine with choices for different dietary requirements. Disneyland was amazing too the only downside was I would have loved longer there. I have booked already for next year and hope to get Steve again. Well done Plimbley!
Thanks for taking the time to leave a review, we are so pleased that you enjoyed your Disneyland break. Thank you for booking your 2024 Disneyland holiday with Plimbley Travel. I will pass your comments to your driver, we look forward to welcoming you back on board soon.
Fantastic experience: Buckingham Palace, 2 day trip. Really enjoyed this, driver Dave, Rick very helpful, nothing to much. Shame the single rooms at the hotel are not very big but for 1 night it was OK.
Thanks for taking the time to leave a review, we are pleased you enjoyed the Buckingham Palace & London tour, hope to see you on board again soon
Fantastic experience: We travel with Steve and Rachel to Disneyland Paris. They was absolutely amazing everything went well. I felt so sorry for Steve driving all that way while everyone on the coach got to sleep amazing driver would definitely 100% recommend them. We all played bingo on the way there and back and got to win a prize. It was a very long journey but we loved it hotel was amazing nice and clean friendly staff and also the Disney land park was amazing. If you ever go to Disneyland prepare yourself for a long journey but it is worth it it took us 14 hours about to get there and 14 hours to get back.
Thanks for taking the time to leave a review, we are so pleased that you enjoyed Disneyland, i will pass on your comments to Steve & Rachel and we hope to see you on board again soon
Fantastic experience: Had a fantastic trip out to the black and white villages yesterday something I’ve always wanted to see and do and I did this with my partner we had the best of best days Neil our driver was a great driver the coach was very comfortable and Neil’s driving very smooth we will be booking again very soon.
Thanks for taking the time to leave a review, we are pleased you enjoyed your day and hope to see you on board again soon
Fantastic experience: Just come back from the Winnock Hotel,built 1702 at Drymen,incorporating a visit to thr Royal Edinburgh Tattoo. All went well. Hotel,food driver all A1. We even managed a Olinbley Ramble as we did in February.
Thanks for taking the time to leave a review, we are so pleased to hear everything went well, hope to see you on board again soon
Fantastic experience: I used the company for years. The drivers are hilarious and professional. I gave them a shout out on my channel.i always recommend them
Thanks for taking the time to leave a review and the “shout out” on your channel. We look forward to seeing you on board again soon.
Fantastic experience: Booked a day trip with this coach company. All timings were great. Helpful staff and driver was very friendly. Will definitely use these again for trips. Their holidays look good too.
Thanks for the review. Hope to see you on board soon
Fantastic experience: Fab day trips i.e. Liverpool, Whitby, Southport, Western Super Mare
Thank you for the review - hope to see you on board soon
Fantastic experience: Just come back from a week in Tenby. Both Ben the driver and Colin our tour rep were great. Thoroughly enjoyed a lovely relaxing holiday
Hi Chris, thank you for taking the time to leave a review. We hope to see you on board again soon.
Fantastic experience: Great service and door to door. Very friendly driver and sweets on each seat.
Hi Dorothy, thank you for taking the time to leave a review. We hope to see you on board again soon!
Fantastic experience: All Plimbley staff are friendly & helpful and that is why we keep returning for their day trips. Always a great experience from booking, to the drivers to the destinations. Would highly recommend.
Hi June, thank you for taking the time to leave such a wonderful review. We hope to see you on board again soon!
Fantastic experience: Went on a trip to Henley and Marlow. Pauline was our driver and was an absolute professional and so nice and friendly. The coach was immaculate. We had a good amount of time to see each place and we really enjoyed ourselves. Will reccomend this company to everyone. Fantastic customer service, this company really cares.
Hi Louise, thank you for taking the time to leave such a lovely review. We hope to see you on board again soon!
Fantastic experience: Very friendly and helpful staff, this will be the second time my friends and I have used them and like them because it's door to door service which is so useful the only complaint we have is that last year we should have had one and a half day excursions we only had a half day which should have been a full day almost a half day and we hardly had time for a cup of tea never mind a look at around. This was due to the driver being a temporary one and didn't know the routine but the rest of the holiday was great, good food, staff and entertainment. We were at the Durrant House Hotel, Bideford
Hi Margaret, thank you for taking the time to leave such a lovely review. We hope to see you on board again soon!
Fantastic experience: Went on a day trip to Chester on Easter Saturday with Pauline and Paul as our driver and courier, they were OUTSTANDING. Everything was done to help and oblige the customers and they were courteous and cheerful throughout. A .lovely trip. Well done.
Hi Jenny,Thank you for taking the time to leave such a lovely review. I am glad you enjoyed your trip with us and look forward to seeing you on board again soon.Kind Regards,Plimbley Travel
Fantastic experience: Every trip I've been on with them has been great, thanks for all the good memories and ones yet to come. Look forward to travelling again.
Hi there, thank you for taking the time to leave such a wonderful review. We hope to see you on board again soon.
Fantastic experience: Been on day trip to Oxford and Bicester Village with my husband.We had a lovely day out.Steve our driver was fab friendly, polite, smiley and helpful.Very smooth enjoyable trip all round .Thank you Steve.Cant wait for our next day trip in November.
Hi Chris,Thank you for taking the time to leave such a lovely review. We always appreciate our customer feedback. I will pass your wonderful comments onto your driver, Steve. We hope to see you on board again soon!Kind Regards,Plimbley Travel
Fantastic experience: April 18th -22nd 2022 Just spent 4 nights in Great Yarmouth with Plimbley Travel, at the Carlton Hotel, though hotel is a little dated it is being redecorated. From start to finish of our break, we couldn’t have been looked after any more. Our Driver James and co- driver Colin ( giving the commentary) were brilliant, cheerful, helpful. We had 2 excursion days, including a trip on the Norfolk Broads. This was our second trip with Plimbley Travel, I have recommended Plimbleys to my daughter and husband, they went away last year and have 2 trips this year, which says it all. Well done Plimbleys and Thank you so much James and Colin,
Hi Lyn,Thank you for taking the time to leave such a wonderful review. I am glad to hear that you enjoyed your holiday to Great Yarmouth. We hope to see you on board again in the future!
Fantastic experience: Just got back from a fabulous holiday in Morecombe. Auckland Hotel was faultless, superb meals and lovely staff-nothing was too much trouble. Driver was Ben, again lovely guy and nothing too much trouble. Can fully recommend.
Hi Glenda,Thank you for taking the time to leave such a lovely review. I will pass your comments on to Ben, your driver and the hotel. We hope to see you on board again in the near future!
Fantastic experience: Had a great time at the Winnock. Colin and Ben fantastic. Food in hotel was lovely. Would definitely recommend Plimberly Travel.
Hi Dorothy-Ellen,Thank you for taking the time to leave such a lovely review. I will pass your comments on to Ben, your driver & Colin, your courier. We hope to see you on board again very soon!
Fantastic experience: Coach was spotless and the driver was friendly. Had a great day out, one of many
Hi Deirdre,Thank you for taking the time to leave such a lovely review. We hope to see you on board again in the future!
Fantastic experience: Just come back from Harrogate. Had a really lovely time. Craig and Colin were brilliant. Nothing was too much trouble. Would highly recommend Plimbly. Being picked up from home was a real bonus.
Hi jane,Thank you for taking the time to leave a review. I am happy to hear that you enjoyed your break in Harrogate. I will pass your comments onto those concerned and hope to see you on board again in the future!
Fantastic experience: Great service from start to finish, Pauline our driver and paul our courier were fantastic, so professional, will definitely be using them again.
Hi Jeff,Thank you for taking the time to leave such a lovely review. I will pass your comments onto Pauline and Paul and hope to see you on board again in the near future!
Fantastic experience: Just returned from Eastbourne staying at Haddon Hall Hotel. Driver Matt brilliant. Food & staff excellent. What more is there to say.
Hi Tina,Thank you for taking the time to leave such a wonderful review, i will pass your comments on to those concerned and hope to see you on board again in the future!
Fantastic experience: From initially telephoning the Bloxwich office and booking a break for next year when I wanted to go away this year. Friendly, helpful and accommodating staff. Fabulous experience.
Hi Tracy,Thank you for taking the time to leave such a lovely review. I will pass your comments onto those concerned. We hope to see you on board again very soon.
Fantastic experience: Had fabulous trip to Shrewsbury, boat trip then fish & chip lunch at The Loopy Shrew. Thanks to our coach driver Craig was very friendly and polite. Coach was very clean & comfy.
Hi Janet,Thank you for taking the time to leave such a lovely review. I am glad you enjoyed your day in Shrewsbury and lunch. We hope to see you on board again soon.
Fantastic experience: My third trip with Plimbley can't fault it. Door to door pickup, driver Ben and Colin went the extra mile. Nothing was to much trouble.
Hi Heather,Thank you for taking the time to leave such a lovely review. We always appreciate our customer feedback. I will pass your wonderful comments onto your driver, Ben, and your courier, Colin. We look forward to seeing you on board again soon!Kind Regards,Plimbley Travel
Fantastic experience: First class
Hi Linda,Thank you for taking the time to leave a review. We hope to see you onboard again in the near future!
Negative experience: Adequate travel firm using cheap hotels
Thank you for taking the time to leave a review, we take all customer feedback very seriously.We have to appeal to a broad range of clientele who have a varied budget. We include everything in the cost of our holidays, from door to door transfers, luxury coach travel, minimum of half board accommodation, entertainment wherever possible and included excursions; all for what we believe offers great value for money. It would be ideal if we could all purchase 5 star accommodation at a 3 star price but unfortunately we can’t.All of the hotels that we use are vetted and the majority of them are firm favourites, they all have their own independent traveler’s reviews that are often scrutinised to ensure that the accommodation meets with customer expectations before any bookings are made.Can you please confirm that your review is aimed at the hotel accommodation that you have chosen and not the overall service that you have received?If you would like to discuss your experience / concerns then please call our team on 01922 401338 or email [email protected]
Fantastic experience: Easy to book day trips.
Hi Keith,Thank you for taking the time to leave such a lovely review. We always appreciate our customer feedback. We hope to see you on board again soon!Kind Regards,Plimbley Travel
Fantastic experience: Fantastic from start to finish!
Hi Danielle,Thank you for such a lovely review. We hope to see you on board again soon.
Fantastic experience: Used them many time without any problems and they are alway polite, friendly and helpful
Hi Simon,Thank you for taking the time to leave such a lovely review, we hope to see you on board again very soon!
Fantastic experience: Had a very enjoyable time on our trip to Llandudno. Going on another trip soon.
Hi Christine,Thank you for taking the time to leave a review. I am glad that you enjoyed your trip to Llandudno. We hope to see you on board again very soon!
Fantastic experience: If there were 10 stars I would give them all They are so helpful above and beyond
Hi Margaret,Thank you for taking the time to leave such a wonderful review! I am glad we could assist you and look forward to seeing you on board in the very near future!
Fantastic experience: Great girls booked our hol in no time friendly and helpful
Hi Shirley,Thank you for taking the time to leave such a lovely review. We always appreciate our customer feedback. I hope you have a wonderful holiday and look forward to seeing you on board again soon.Kind Regards,Plimbley Travel
Fantastic experience: Very good first class driver great day out in York
Fantastic experience: Coach drivers are always very friendly and helpful
Hi there,Thank you so much for taking the time to leave such a lovely review. We always value and appreciate our customer feedback. We hope to see you on board again very soon!Kind Regards,Plimbley Travel
Positive experience: Very helpful on the telephone when I recently enquired about booking a last minute holiday. I also requested a brochure which arrived within a couple of days.
Hi Mandy,Thank you for taking the time to leave such a wonderful review. We always appreciate our customer feedback. I hope we managed to solve your query and hope to see you on board very soon!Kind Regards,Plimbley Travel
Fantastic experience: Lovely coach company wonderful deals on day trips to holidays whole family can enjoy on a budget
Hi Naomi,Thank you for taking the time to leave such a lovely review. We always appreciate our customer feedback. We have some amazing day trips and holidays planned for families next year. We hope to see you on board again very soon!Kind Regards,Plimbley Travel
Positive experience: Great driver and courier, Very helpful, food and staff good, lovely excursions
Hi Gillian,Thank you for taking the time to leave such a lovely review. I am glad you enjoyed your break and look forward to seeing you onboard again in the future!
Fantastic experience: Excellent travel company went to Cotswolds yesterday 1st class service from driver and company
Hi Sue,Thank you for taking the time to leave a review. I am glad to hear that you enjoyed your day trip to the Cotswolds. We have many trips planned throughout 2023. We hope to see you on board again soon!
Fantastic experience: Been on many day trips with this company. Will definitely book many more.
Hi Yvonne, Thank you for taking the time to leave a review. We look forward to seeing you on board again soon!
Fantastic experience: My mother and I recently went on a day trip to Llangollen, with Pimbley Travel. The trip was called 'The Stream in the Sky' which is a coach ride through Horseshoe Pass, visiting the Ponderossa, then a Canal Barge Cruise across the Pontcysyllte Aqueduct, aswell as time in Llangollen itself. The day was so relaxing, the coach was lovely with a great driver called James. As my mother has difficulty with walking, James always made sure her rollator was ready for her as soon as she stepped off the coach, he also made sure he got the coach right by the start and the finish of the Canal Barge Cruise to make sure, my mom didn't have to walk far. The Barge Cruise was amazing and as there was commentary, along with food and drink during the trip, it made it even better. I can honestly say, my mother and I had the most fantastic day on this trip and wish to thank everyone at Pimbley Travel. We shall definitely be booking again! Thank you for recommending Pimbley Travel, Alan Clews.
Hi Eva, thank you so much for taking the time to leave such a wonderful review. I will pass all of your comments over to those concerned. We look forward to seeing you on board in the future.
Fantastic experience: Just been on a day trip with them, Steve was our driver, and he made a dismal weather day a lot brighter. Also before the trip I was kept inform of a pickup time change from their office, thanks
Hi Tony, thank you for taking the time to leave such a wonderful review. I will pass your comments onto the driver and the office. We look forward to seeing you on board in the future.
Fantastic experience: The staff in the office were really helpful and professional. I had a really good trip to Southport and back, the coaches were clean and tidy and the drivers were great. Excellent value for money
Fantastic experience: Just got back from a weekend at the Savoy Hotel Skegness. First class driver (Craig ) nothing was to much trouble for him. The hotel was very clean, beautiful meals and all the staff were lovely. Thank you for a brilliant time.
Fantastic experience: Just spent a fantastic five days in Perth at the Salutation Hotel. Steve the driver and Colin the courier were brilliant making sure everyone was happy and comfortable with information all along the way ,about the area and points of interest. Staff at the hotel were friendly and happy to accommodate any individual needs too. Trips out included the Falkirk Wheel and The beautiful Kelpies as well as plenty of free time to explore the places and towns. Highly recommended to everyone to won't find a more friendly professional service and group.
Fantastic experience: Had another great holiday with Plimbley Travel. We went to Sidmouth on the 12th to 16th November 2021. The Holiday started by being picked up at the door and Taken to Hilton Services on M6, the taxi was 1 min early. The coach Driver was named Craig and he is with you all the holiday, he is a very good driver and nothing to much trouble for him. Thanks Craig for making our holiday a good one. The hotel was first class with staff very helpful, the food very good the room quite big and comfortable. Day trips to Weymouth and Plymouth. Will be using this company again and would recommend to anyone.
Fantastic experience: After using other less organised and low quality coach companies I was a little apprehensive about booking with Plimbley, but after reading reviews I decided it was worth a shot, especially with how close one of the pick up points was to my home address. The coach arrived late, but I did expect it may be the case if they were waiting for late customers at previous stops. Nonetheless the coach turned up 20 minutes after the expected arrival time and we were quickly welcomes and seen to our seats, politely. The jour ey was pleasant with a stop off half way and clear return instructions. Staff and facilities have been above expected standards and I will most certainly book another trip as soon as I can afford to!
Hi Amie, Thank you for taking the time for leaving such a wonderful review and for being so understanding, we look forward to seeing you on board in the future!
Fantastic experience: Positive: Quality
Fantastic experience: Had a lovely experience with plimbley travel. Took my 8 month at the time to his first seaside trip to blakpool. The coach driver was a lovely guy. The staff in the office dealt with a few of my requests, they were polite and helpful. Will book again on the future. Thank you :)
Fantastic experience: Very helpful site
Negative experience: Trip cancelled
Fantastic experience: Gr8
Fantastic experience: Very polite over the phone and customer service was excellent
Fantastic experience: Very good service and brilliant driver !!!
Fantastic experience: Very good, lovely driver
Positive experience: They are not the cheapest holiday company, but they are good value.
Fantastic experience: Absolutely first class company felt so looked after well and truly booking again
Negative experience: We went to blackpool on 21st August 2021 We was suppose to arrive at 11am but we arrived at 12:30 pm The driver said we have to be back on the coach for 4:45 when on the ticket we leave at 5:30 . I never spent a short time in blackpool and I was very disappointed
Fantastic experience: Overall, the experience was great. Rachel and Steve were very kind. My visit to bath was lovely. I would prefer a slightly later return time as there's only so much you can do, however I can just book to go again to explore a bit more. Some changes need to be made to the online booking system. I booked late night the day before the trip and in my confirmation email it didn't give an actual postcode for the location of pick up or drop off point, just a description. Also, it didn't state a time of departure from the pick up nor return time. Luckily, I managed to find this out by messaging Plimbley on Facebook, but all this information should be included in the email and online before even booking. Those are my only concerns, but I will be travelling with Plimbley frequently! I do recommend. ☺️
Fantastic experience: Awesome service helped with the prams putting them down etc as had 3 kids with us.we all had a whip round on the way back.well deserved tip for the driver
Fantastic experience: Overall really good was right on time to pick us up temperature taken before we got on coach driver really friendly would definitely use again
Fantastic experience: Looks good for days out
Fantastic experience: Very friendly and helpful
Fantastic experience: I cancelled my holiday for myself and friends and they were so helpful and understanding. Cant wait to have a holiday with them next year
Hi Diane, thank you for your kind words. I hope you're all well and we look forward to seeing you on board next year.
Fantastic experience: A family-run company excellent
Hi Stephanie, thank you for taking the time to leave a review, we are all glad that you enjoyed your Plimbley Holiday(s).
Fantastic experience: I had a lovely time at the new birch field hotel Weston . With plimbleys . A great trip lovely hotel xxx
Thank you for the review, we hope to see you again soon
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