Haque Travels & Cargo

Negative experience: This man is a thief. A disgrace to the Bangladeshi community in Walsall. Change your shop name from Haque Travels to Soor in Caldmore! I booked flights for my family to travel to Bangladesh through him with Qatar Airways because I had a family emergency. Then the conflict involving Iran started, flights were cancelled, and Qatar Airways announced that affected passengers would receive full refunds. Since the end of 2025, he has been holding onto my family's money and playing games. We are now in mid June and there is still no proper resolution. Every time we ask for an update, there is another excuse, another delay, or another story. What makes it even worse is that we are not talking about a small amount of money. We are talking about thousands of pounds. Thousands. This is money that should have been returned months ago, yet my family is still being forced to chase it. Now he is talking about deductions and charges when people were entitled to full refunds. It is absolutely disgusting. Instead of helping families during a crisis, he seems more interested in holding onto money that does not belong to him. I have never come across such dishonest behavior from a so called businessman. Many people of the Bangladeshi community in Waslall can also share similar stories. Any decent person would have returned the money months ago. Instead, he has caused months of stress, frustration, and hardship for my family at a time when we were already dealing with a family emergency. He should be ashamed of himself. Stringing families along for months while sitting on thousands of pounds is disgraceful. Taking advantage of people when they are vulnerable. At this point, I do not believe a word that comes out of his mouth. All I see is someone who has taken people's trust, abused that trust, and left families chasing money that should have been returned long ago. Return the money and stop playing games. Have some dignity and shame at your old age. Allah is watching you.

Positive experience: Good service

Negative experience: Not good customer service at all,after taking service from them if any problem arise they don’t take any responsibility .mean u r in problem.thanks

Negative experience: The worst courier company you could use they have a poor customer service record and never follow up DHL for failed deliveries we used this inept organisation and I would ask you steer clear

Negative experience: bad service

Fantastic experience: Hi there,very good services always on time and very honest person.I recommend him.