Hays Travel

Name: Hays Travel
Address: Trinity Square 12, Colchester, CO1 1JR, GB
Telephone: 01206 807925
Rating: 8.8

Trinity Square 12, CO1 1JR, Colchester

01206 807925 [email protected]

Hays Travel Colchester is part of Hays Travel, the UK’s largest independent travel agency, specializing in creating unforgettable holidays tailored to all tastes and budgets. With over 40 years of industry experience, our team of experts is here to turn your travel dreams into reality. From short UK getaways to amazing sunny vacations or cruises to exotic destinations, we have something for every type of traveler.

With our Peace of Mind Guarantee, you can enjoy flexible and secure holidays, making the planning process much less stressful. Forget the endless search lists; we handle everything to make your booking process simple and enjoyable.

Whether you're looking for family vacations, romantic getaways, or solo adventures, our personalized travel advisors are ready to help you find the perfect deal for your next destination. Visit us today and discover the amazing offers we have for you!

Opening hours

Monday: 9:15 AM – 5:00 PM
Tuesday: 9:15 AM – 5:00 PM
Wednesday: 9:15 AM – 5:00 PM
Thursday: 9:15 AM – 5:00 PM
Friday: 9:15 AM – 5:00 PM
Saturday: 9:15 AM – 5:00 PM
Sunday: Closed

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Photos of Hays Travel

Hays Travel: Reviews

4.4/5 (10 Reviews)

Matt Published on Google

1 year ago

Negative experience: Terrible customer service and a lack of any urgency to resolve complaints. Obviously so strapped for finances that they are holding £80 back until they get it from JET2! Really? Customer RELATIONS are awful and the whole organisation has a terrible customer service ethic! So bad I have had to escalate a complaint to the regulators over £80! The whole thing is a sham, shame they took place of Thomas Cook, needless to say our next Caribbean holiday we have just booked with TUI

Yasmin Braddon Published on Google

1 year ago

Positive experience: I'm really amazed how long someone has to wait at the counter to change some money? Three times now I have been in& stood there like I was invisible& also my daughter has waited for me too. After twenty minutes I had to leave! At least acknowledge me to say something.

david scott Published on Google

2 years ago

Fantastic experience: By far, this is my favourite travel agents. They are always willing to go the extra mile to assist

Janet King Published on Google

2 years ago

Fantastic experience: I always book my holidayat Colchester store. I always have dealt with the girls. Today, I paid my balance and dealt with Daniel. He definately didn't let the team down. Polite, friendly, few jokes, good advice and lots of patience with my questions. I thoroughly recommend people to book their holiday here because the service is exceptional.

Richard Gould Published on Google

3 years ago

Fantastic experience: Brilliant service

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Adam Warr Published on Google

3 years ago

Fantastic experience: Excellent

Craig Nairn Published on Google

3 years ago

Fantastic experience: We booked our summer holidays and we had a good experience.

Sonia Cooper Published on Google

4 years ago

Fantastic experience: Friendly staff and very helpful

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Stephen Harrison Published on Google

4 years ago

Fantastic experience: Emma is knowledgeable and very helpful can't do enough to help find your perfect holiday.

Alex Published on Google

5 years ago

Fantastic experience: I've recently been on the hunt for a holiday and was initially looking by myself comparing holiday package sites and individual airline providers. After speaking to different agencies, I called Hays Travel and spoke to Maddie Brett. She was amazing and explained to me the benefits of ATOL protection and ways that it could benefit me, particularly with everything going on with COVID-19 at the moment. Maddie presented me with multiple holiday packages for different destinations I had expressed interest in but was in no way pushy when it came to choosing which holiday I wanted. I would make no hesitation in recommending Hays travel and Maddie Brett. She is an asset to your business and a great ambassador.