
Hays Travel Halifax

Information about Hays Travel Halifax
Opening hours
- Monday: 9:15 AM – 5:30 PM
- Tuesday: 9:15 AM – 5:30 PM
- Wednesday: 9:15 AM – 5:30 PM
- Thursday: 9:15 AM – 5:30 PM
- Friday: 9:15 AM – 5:30 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 11:00 AM – 4:00 PM
We're part of Hays Travel, the UK’s largest independent travel agent. We know what makes a perfect holiday, from short UK breaks and sunny package holidays to a range of amazing cruises and faraway escapes; we provide holidays worth getting excited for! With our Peace of Mind Guarantee you can enjoy flexible, secure holidays; making that holiday feeling just a little more stress free. With over 40 years’ experience in the industry, our expert travel agents are on hand to help with all your holiday needs. So why not book your next unforgettable holiday with us? Contact our branch today to see what amazing deals we have for you.
Our comment from TraTraTravel UK about Hays Travel Halifax:
Hays Travel Halifax is dedicated to providing an excellent travel booking experience with friendly and helpful staff. Customers have consistently praised the team for their knowledge and eagerness to assist in finding the perfect holiday. Many testimonials highlight how the staff were willing to go above and beyond, making the booking process a breeze and ensuring customers feel valued.
Visitors appreciate the excellent customer service and the positive atmosphere in the shop. The staff are known for their patience and are always willing to answer questions, ranging from holiday options to currency exchange. Clients have expressed a strong likelihood to return, emphasizing the value for money they offer in their services.
However, there have been isolated reports of inconsistent service, with some customers experiencing unhelpfulness or delays in communication. The management has shown responsiveness to feedback, striving to improve the service further.
Overall, Hays Travel Halifax is a recommended destination for anyone looking to plan their next holiday. Their commitment to customer satisfaction is evident, making them a reliable choice for travel needs.
Hays Travel Halifax: Reviews
Fantastic experience: Excellent service
Fantastic experience: The lady was so helpful. Nothing was too much trouble. Would definitely book again with them.
Positive experience: The first visit the male member of staff very pleasant and helpful on the return visit a female member of staff was not up to standard
Fantastic experience: Very friendly and helpful staff
Fantastic experience: Friendly helpful staff.
Fantastic experience: Very helpful
Fantastic experience: Super helpful staff and very patient, they will sit and help you find the exact holiday you are after and more. I would highly recommend you give these guys a try when you are next looking for a holiday, city break, and your currency. Thank you so much for all your help ladies x
Fantastic experience: Absolutely wonderful display. Will be returning in spring to see all the fantadtic additions. It was expensive but well worth it. Kids loved it too!
Negative experience: Very unhelpful.....and rude. wanted some advice on a holiday and she could be bothered.... So took my business elsewhere.
Hi Elizabeth, I am sorry to hear that you had this experience in our branch. Can you please send further information to us on [email protected] so we can get this looked into for you? Thanks - Caitlin
Fantastic experience: Very helpful and knowledgeable staff. Will use them for all our holidays in future.
Hi John, thank you for the lovely feedback! We really appreciate it. Thanks - Caitlin
Fantastic experience: Excellent customer service and very friendly staff. Would certainly recommend to family and friends.
Fantastic experience: Great experience, managed to answer all questions that I had about disabled son options
Fantastic experience: Positive: Value
Fantastic experience: Hays travel great company
Fantastic experience: Went to shop to sort out my booking. What an amazing service. The lady who sorted things out for me went above and beyond to make sure my holiday was all sorted. Unfortunately I didn't get her name. She is new to the store. Thank you so much.
Fantastic experience: Fantastic service & fantastic understanding staff very helpful ❤
Fantastic experience: Pleasant and helpful staff
Fantastic experience: Really helpful friendly staff
Negative experience: Still waiting for a call back after 2 weeks
Negative experience: I phoned on a Monday looking for prices for a holiday. It's now sunday and not heard a thing. Terrible. They dont care. I'll book with Tui.
Fantastic experience: Very friendly and helpful
Fantastic experience: Great staff we were from Mancshester holiday through we called in for currency asked the staff about local parks for our grandson to go to and next minute they were on internet finding parks and the postcodes highly recommend.
Fantastic experience: Friendly band helpful staff providing great holidays at a great price. I would highly recommend
Fantastic experience: Excellent customer service. Found exactly what we were looking for
Fantastic experience: Hays is a great place to sort your holiday needs. They booked a trip to Krakow, Poland for me and 8 others with no fuss, kept us nicely up to date with where to go and picked brilliant accommodation based on what we were looking for. They even printed and sorted our travel documents for us for an all in all pain free experience. Definitely worth a visit when you're planning your next holiday
Fantastic experience: Excellent service, excellent staff!!
Fantastic experience: Amazing customer service. Cannot recommend highly enough.
Fantastic experience: Such amazing helpful staff
Fantastic experience: spot on!
Fantastic experience: Very helpful will go back definitely
Fantastic experience: Booked a holiday today, the young lady was extremely helpful and efficient
Fantastic experience: Very helpful staff and friendly
Fantastic experience: Staff are really helpful and polite
Fantastic experience: always book my holiday through Hays..value for money, helpful friendly staff
Positive experience: Helpful staff
Positive experience: Nice staff, wish they did more day trip stuff
Negative experience: Completely tried to con me, I called up to enquire what the lira rate was for that day. They quoted 6.5 great so ordered £600 over the phone and went straight to collect it. When I'd got to the shop the money was in an envelope already I left the shop got back to the car and read the paper they had put in. Turned out they had given me a rate of 6.3 and left me out of pocket buy £18. I immediately called them back up for them to say oh sorry didn't realize you had already got a quote so basically they thought they could get away with ripping me off. They try to advertise they have the best rates in town but I'd advise everyone to check it's the actual rate you are getting quotes not just some rate the puts extra hard earned money in to comission greedy staffs pockets. Also the rate was on the the door that day also stating it was 6.5 so how many other people believed they were getting that and haven't checked.
Fantastic experience: Best Travel Agents In Town. Always use Megan. Her service is second to none and delivers everytime. They don't always respond to emails but you can appreciate this with how busy they are.
Fantastic experience: Helpful and honest service. Needed currency and some travel advice and got exactly what I wanted
Fantastic experience: We were looking for a tailored holiday and Sophie was extremely helpful
Fantastic experience: A very warm and friendly place with very helpfull staff x x 5 star rating indeed
Fantastic experience: First class service and knowledge
Fantastic experience: Great service
Positive experience: Great place to book a holiday
Fantastic experience: Fantastic here !!! The girls at Halifax are the best especially Megan... so patient..
Fantastic experience: Good nice staff
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