Pure Travel
Information about Pure Travel
HX1 1DJ, Halifax
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Travel Agent
Our comment from TraTraTravel UK about Pure Travel:
Pure Travel is dedicated to providing outstanding service to all travelers, ensuring that every aspect of your holiday is handled with care and expertise. Clients frequently commend the team for their knowledgeable and friendly staff who go above and beyond to meet individual needs.
- Many users appreciated the excellent personal service offered by agents like Faye, Mike, and Millie, who are noted for their patience and ability to accommodate last-minute changes.
- Customers express gratitude for the meticulous attention to detail, often noting that the booking process is hassle-free and stress-free.
- The use of a user-friendly app to keep track of travel details and documents adds to the overall positive experience.
- Positive feedback mentions successful and memorable trips, with expert guidance leading to fantastic destinations.
While the feedback is overwhelmingly positive, some clients experienced the common challenges of busy travel seasons, where response times can vary. However, the team’s commitment to personal service remains a highlight.
Pure Travel is highly recommended for anyone looking to plan their next adventure, as many loyal clients return for their travel needs time and again.
Pure Travel: Reviews
Fantastic experience: Very supportive and answered all our questions
Fantastic experience: A great team at pure travel. Very friendly and helpful. They even tuck over my phone to load up apps and stuff , which I really appreciate. I will book again with them and recommend you do to.
Positive experience: Two trips booked which was easy to do with their experience
Fantastic experience: Can’t Thank Faye at Pure Travel enough as it was my partners 50th this year and wanted to book a couple of surprise trips for her birthday. I hate technology as scared of getting ripped off. Up stepped Faye and she got us a trip to Venice in June and just on way back from a beautiful weekend in Prague. And all I had to do was carry our cases. And my Mrs was delighted as had tears on her birthday thank you so so much Faye you legend xx
Fantastic experience: Excellent personal service. What more does the holiday booker want, all questions confidently answered.
Fantastic experience: I live in Ontario Canada. Visiting England and decided to got to Greece. Jayne was very patient with my indecisions. Watch out Greece here I come!
Fantastic experience: Great service as always
Fantastic experience: Very good thank you
Fantastic experience: We recently booked quite a long holiday with Faye at Pure Travel. She checked throughly what we needed and worked her magic. She booked us a total of 12 flights with the seating that we wanted also 8 different transfers. We had the trip of a lifeline and that is due to Faye and everyone at Pure Travel. Thank you
Fantastic experience: We wanted to give a huge thankyou to Mike and his team at Pure travel, for making our trip of a lifetime to New Zealand so fantastic. Mike not only saved us a lot of time and money after trying to put a tour together ourselves, but actually being a Kiwi himself, also gave us a huge amount of great advise, all of which turned out to be spot on. All our pre-booked hotels, campervan, excursions, internal ferry and flights etc. were seamless and straight forward. The Pure team also sorted out our return flight bookings and got us some great seats while we were away. They took all the stress of that away from us and kept us informed via the Pure App, so we just had to turn up at Auckland airport. If you’re planning a detailed tour to your bucket-list destination we would highly recommend Pure Travel. And if you’re looking to do a New Zealand adventure, Mike is 100% your guy.
Fantastic experience: Excellent service from Mike G for our BIG trip & from Faye sorting out flights into Finland. Quick response to left messages also. 5*
Fantastic experience: Just booked our first trip to Australia for later in the year / early next year. Mike Gianotti’s service was exceptional - thank you !! Andy & Nikki Nunn
Fantastic experience: Fantastic service as ever from Jayne. Nothing too much trouble
Fantastic experience: Initially, I sent an email enquiring about a holiday to Mexico. I was linking in with Millie who was absolutely brilliant. I have asked so many questions, I have asked for the quote to be changed in so many ways and nothing was ever too much trouble. As a result of Millie's patience, professionalism and efficiency we have now booked a dream holiday. We so wanted this to be perfect, hence my numerous questions and we have indeed got what we asked for. Highly recommend Pure travel, they do create the most incredible packages and what is more astonishing is the overall price is more than reasonable. Thanks again Millie x
Fantastic experience: Wow!!! We were delighted with Faye, our travel agent, who was the loveliest lady. We hadn't fully decided specifically where we wanted to go, Faye was fantastic in providing us different opinions and going through everything thoroughly. Her patience and kindness really made us feel well looked after. Anyone looking for a reliable and friendly travel agents, I can highly recommend Pure Travel. Overall, all the travel agents were lovely and welcoming and really do provide the best service in town. We have a lovely holiday, within budget to look forward to, thanks to Faye. Thank you Pure Travel.
Fantastic experience: Knowledgeable agents with great customer service
Fantastic experience: Great service and help as usual. Thank you
Fantastic experience: Faye was very helpful throughout when booking our two centre holiday. She emailed us back promptly with several different options, within our budget. We were even offered a cuppa when we went in to book. You don't get that sort of service in other travel agents!
Fantastic experience: Great service from the staff here, will definitely book any further holidays with them
Fantastic experience: As always an absolute amazing service, you just can't fault Pure Travel. Faye our agent advised us on everything from our flights to the hotel, and transfers, a super star! Thank you.
Fantastic experience: Very good service and always with a smile
Fantastic experience: Mike & Millie found us great flights at great prices both very helpful & professional Many thanks
Fantastic experience: The best travel agents. They really work hard to get you what you want and at the best possible prices
Fantastic experience: Brilliant service
Fantastic experience: My family and I recently booked a trip from UK, through Asia to Australia. Mike and the team were very friendly and also extremely knowledgeable and they organised our flight, transfers and hotels without fuss. They helped with visas and other paperwork which took all the stress out of the booking process. There was never any high-pressure salesmanship and we felt that they genuinely had our interests at heart by asking pertinent questions about our holiday requirements and then making highly relevant suggestions for flight routes, accommodation, excursions and points of interest. We are looking forward to our holiday and would recommend Pure Travel, Halifax without hesitation.
Fantastic experience: Jes was very patient and really up to speed to say she was in training. I'm sure she will be a great asset to Pure Travel. Spain here we come!
Fantastic experience: Mike and the girls were as helpful as ever. Managed to find exactly what we were looking for for a couple of trips next year. Great friendly service. Booked through Pure Travel a few times now and would recommend them to anyone looking to get away on holiday.
Fantastic experience: Whatever holiday you want, Pure will get you there. We have booked many times with Pure, each time it's a very professional, friendly service. Highly recommend.
Fantastic experience: Outstanding service from the team at Pure Travel, all booked over the phone as we live over 250 miles away but know Faye personally & that she had the knowledge & experience to get us the holiday we really wanted. All managed within the user friendly app where our travel details & documents were located to keep us updated. Lots of key detail and recommendations from Faye ensured we had a great time in Dubai and made the most of every day we had. Flights, transfers Hotel & excursions, it was perfect & we’ll certainly book with PT again ! Thank you all !!
Fantastic experience: Fantastic service! Told Millie what I was looking for and she had a couple of options to look at in no time. Decided and the booking was completed in no time. Very happy :)
Fantastic experience: Very willing and attentive. Brilliant all round service. The travel app is extremely useful.
Fantastic experience: Great service
Fantastic experience: Excellent advice and excellent service thank you
Fantastic experience: Lovely very helpful staff will use pure travel every time thank you
Positive experience: Friendly knowledgeable staff very helpful.
Fantastic experience: Faye at Pure travel organised our holiday of a lifetime with efficient detail. We gave her a country and what we wanted to do/see and Faye did the rest. Amazing!!
Fantastic experience: Dealt with Caron and she was extremely professional, efficient and friendly. We were looking for a Northern Lights Cruise and she searched for us using our basic criteria and came up with a few options. We went away to consider with our friends and phoned back later with our final questions and Caron answered all our queries and then booked our chosen holiday. All together a great experiance having previously done all the legwork myself in past years. Will certainly use Pure Travel again and Caron is highly recommended for her superb customer service.
Fantastic experience: 10 out of 10
Positive experience: Wouldn't use anyone else to book my travel arrangements, totally stress free
Fantastic experience: When 4 people are travelling together, it can take some time to get everyone happy, especially as we wanted 2 centres, The Maldives and Bali. Pure Travel presented us with various quotations. They were very happy to tweak and change details so that we ended up with a wonderful holiday that all 4 of us were happy with. Thank you Pure Travel. Can't wait!
Fantastic experience: Booking was so easy.......because I didn't have to do a thing. Mike made all the arrangements. His knowledge and attention to detail is amazing. I'm not surprised that everybody speaks so highly of him.
Fantastic experience: Recommended to try Pure Travel for our next overseas trip and they were brilliant. Mike was a wealth of information regarding our trip to OZ and NZ and made booking of seats etc very easy. We would recommend them to anybody
Fantastic experience: ALWAYS use Pure Travel to book our holiday. Even if we can do it on the internet, we use this fantastic agent. Just because they're friendly, pretty awesome and know us really well with our needs and expectations.
Fantastic experience: Caron our sales consultant is extremely experienced where travelling abroad is concerned, her knowledge is first class From start to finish everything was explained in great detail and we would definitely use this company and Caron again, well done Pure Travel.
Fantastic experience: Have booked a few holidays through Pure travel and I'm very happy with the service they gave, looking into every detail to make sure I got the best holiday possible. 5 star all the way ✨️
Fantastic experience: Booked for the first time with Pure Travel as they were recommended by a family member. Our agent, Faye has been amazing. We haven’t made it easy for her with the changes we have needed to make, but she has been great and just sorted everything. It has all been stress free and we have all our holiday information in the app. Someone is always quick to respond to any queries, which has been great as other travel services can be impossible to contact. We will be definitely using Pure Travel for all our future bookings. A massive thanks to Faye, you have been so patient.
Fantastic experience: Once again Caron really is a superstar. Never has she let us down over the years we have known her. She really works hard to give the best to her customers. She bends over backwards to give her very best service.where would we be if there was no Caron at Pure Travel. The Internet has nothing compared to Caron.
Fantastic experience: I have been booking with Pure Travel for 20 years and have never been let down. There is nothing they won't do to make the booking/Travel experience the best possible. Thank you Pure Travel, I will be back! Cannot recommend highly enough. Five stars not sufficient .... 20 out of 10 from me.
Fantastic experience: Couldn't recommend Pure enough. We have booked multiple holidays and due to Covid they've all had to be rearranged. Nothing was too much trouble with changing dates & locations. We finally got to travel to Grenada this month & had the most amazing time. Would not book with anyone else!!
Fantastic experience: Caron and Faye are both amazing, patient, helpful and go above and beyond. They've both worked in the industry for years so know it inside and out, what they both don't know between them I don't know. They have been great since we booked our holiday in January 2020, offering us options we didn't even know were available to try and help us manage a family holiday. I would highly recommend them for your travel needs 110% ⭐️⭐️⭐️⭐️⭐️⭐️
Fantastic experience: We went to Pure Travel because of the good reviews online and they didn't disappoint. Faye was friendly and listened carefully to what we wanted, asking all the right questions. Within an hour we had found the perfect holiday package. We even got an extra discount. They sort all the paperwork, even checking in for us. We are using the app to keep track of everything. We just need to sort out our own holiday insurance. I will update my review once we have been on holiday.
Positive experience: Great very professional and caring
Fantastic experience: Always happy booking at Pure Travel
Fantastic experience: So much easier than trailing through the internet. Very knowledgeable, some great recommendations, booked and looking forward to our holiday.
Fantastic experience: Really nice people so easy to talk too. We just described what we wanted, when we wanted to go and they asked a few questions and then found us exactly what we wanted. Have been to Pure Travel before and will definitely go again .
Fantastic experience: Brilliant service provided each time I've been into the shop. Nothing is too much trouble and always served with a smile.
Fantastic experience: Excellent service as usual; Karen is always 'helpful' and 'patient'!!
Fantastic experience: Brilliant service won’t go anywhere else to book a holiday.
Fantastic experience: Always had great service from Mike and his team with unexpected little extras like private airport transfers included in the package. Since finding Pure Travel we've always been happy to go back knowing that they'll get us to where we want to be without any stress or strain on our part. We would highly recommend Pure Travel to anyone, they're 'the best'.
Fantastic experience: Brilliant as always Mike great guy and very helpful
Fantastic experience: Absolutely amazing service. Always and will always use Mike to book our holidays. Highly recommended
Fantastic experience: Very helpful every time we go there
Fantastic experience: Very good communication and looking forward to travel again soon x
Fantastic experience: Very polite and helpful staff.
Fantastic experience: Was a good experience as always caring is very helpful
Fantastic experience: Communication and service is second to none will definitely book with MIke at Pure Travel in Halifax again.
Fantastic experience: Exceptional travel operator, friendly staff that are really helpful .
Fantastic experience: Always get a great deal with mike and his staff nothing in halifax comes close to the service they offer to you
Fantastic experience: Your service was excellent! You are all amazing at Pure!
Fantastic experience: Used twice in the last 5 months both times they where a great help I'm useless with computers they completed quickly and accurately both times completely hassle free.
Fantastic experience: Efficient and professional as always.
Fantastic experience: fantastic service. couldn't recommend more
Fantastic experience: I contacted Pure travel, informed them of what flight details I was looking to book, they found me good dates and flight times, and my booking was completed.
Fantastic experience: Great service , really flexible, really friendly and helpful with ideas
Fantastic experience: Millie was excellent. Very professional and dedicated. Got a great deal.
Fantastic experience: Expert advice, friendly service and nothing was too much trouble. Highly recommend and would definitely use again.
Fantastic experience: Excellent, efficient service, and factual advice. Highly recommend to family and friends.
Fantastic experience: The travel consultant was extremely knowledgeable and patient and was happy to talk us through the various options available to us before we settled on a hotel. We were very impressed
Fantastic experience: Professional and friendly service
Fantastic experience: Went to pure travel to arrange travel to New Zealand Mike was patient and sorted everything for me he went above and beyond to get me the best possible deal
Fantastic experience: I only ever book my holiday here.
Fantastic experience: Faye was Very helpful and spent a lot of time sorting our holiday and eventually found just what we wanted. Excellent service
Fantastic experience: Always work hard to find the best deals. Great knowledgeable staff.
Fantastic experience: Would definitely recommend pure travel .... they are amazing. This is my 3rd time using this company and yet again they have been brilliant. Don't think I'll ever use a different estate agent.
Fantastic experience: Superb service from start to finish especially when problems happen, Mike was terrific he even found our lost luggage when we couldn't .Will never go anywhere else now
Fantastic experience: Excellent service , within 10 minutes of a phone call our Holiday was booked, sorted and paid for, Everything was placed on the app . Great would reccomend pure Travel every time we need travel .Thankyou.
Fantastic experience: Pure travel are always helpful and friendly when your looking for the right holiday.
Fantastic experience: Pure Travel have always helped me find a perfect holiday every time and I have never been disappointed, they are so patient and spend time to help ... thankyou ...
Fantastic experience: Fantastic service and great help and advice from Faye!
Fantastic experience: Fantastic service with a smile, highly recommended
Fantastic experience: Caron was very helpful, made good suggestions, answered questions and found us a truly special holiday at a brilliant price!
Fantastic experience: I love Pure Travel - they never let me down. No matter where I choose to go they always have the knowledge. Over the years they have really helped me and my family to make magnificent memories all over the globe!
Fantastic experience: We love pure travel in Halifax, Mike and the team are so helpful and informative. Always on hand for any assistance you may require We highly recommend this shop for your travel/holiday requirements
Fantastic experience: Second time we have booked a holiday with Pure Travel. It’s always a good experience, the team listen to what you need and advise accordingly. Highly recommend.
Fantastic experience: Great team, have always used Pure Travel for booking package holidays with a difference and always been very helpful. Mike has been helpful sorting Australian visas out due to COVID restrictions etc and kept us informed at all times. Will definitely use again.
thanks for the great review
Fantastic experience: Been using Pure Travel since they began. Have occasionally used other local travel agents but in my opinion none get anywhere near the level of service and expertise offered by Pure Travel. Mike has a extensive knowledge of worldwide travel particularly in the Far East and Australasia and when travel arrangements get complicated with visas and Covid etc they make it look simple and remove all the stress and worry. His loyal staff are also first class.
☀️
Fantastic experience: Brad has been amazing helping us find our perfect first holiday as a family. Its our first holiday since 2018 and our first time traveling with our little one so we were quite set about what we wanted from the holiday and Brad liased with us regularly making every effort to meet our needs. He even contacted the hotel on our behalf to make a few request, all of which have been agreed, had we have booked our holiday by ourselves I doubt that this would've been the case. The travel app is great and reasurring to have an electronic copy of all our documents in one place. All that's left to do is pack!
Fantastic experience: Have booked many holidays with Pure Travel in Halifax over the years. Fantastic service by Mike and his team. They go above and beyond even setting up apps for us on our phones!! Can't recommend enough.
☀️
Fantastic experience: My wife and I recently booked flights to Australia through Pure Travel and found that the process was very straightforward and worry free. Our main contact, Mike, explained all the documentation that we needed to enter Australia and even set up a travel app on both our phones as a backup to the printed forms needed. Full marks to him and Pure Travel!
Fantastic experience: Really great service. I first used Pure 3 years ago, pre covid to book a package holiday. Brad was really knowledgeable and able to advise on what would suit us, and we had a great holiday. So went back to book our 1st post covid holiday and had same great service. Very friendly, I rushed and comfortable to deal with, advice provided on covid travel rules etc. Saved hours of painful trawling the internet, with the benefit of speaking to someone about the kind of resort etc, and when I checked later, I’d got the holiday cheaper than if I’d booked direct. Brilliant!!
Leave your opinion about Pure Travel:
Pure Travel appears in the following listings:
Other travel agencies that might interest you
Althams Travel Services Ltd
Hays Travel Halifax
TUI Holiday Store
Shah E Jilan
GBS UK Immigration Ltd
Add your travel agency to our directory for free
If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.