Hays Travel Boscombe

Name: Hays Travel Boscombe
Address: Christchurch Rd 624, Bournemouth, BH1 4BP, GB
Telephone: 01202 232081
Rating: 8.6

Information about Hays Travel Boscombe

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Christchurch Rd 624
BH1 4BP, Bournemouth

01202 232081

Opening hours

Monday: 9:15 AM – 5:30 PM
Tuesday: 9:15 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:15 AM – 5:30 PM
Friday: 9:15 AM – 5:30 PM
Saturday: 9:15 AM – 5:00 PM
Sunday: Closed

We're part of Hays Travel, the UK’s largest independent travel agent. We know what makes a perfect holiday, from short UK breaks and sunny package holidays to a range of amazing cruises and faraway escapes; we provide holidays worth getting excited for! With our Peace of Mind Guarantee you can enjoy flexible, secure holidays; making that holiday feeling just a little more stress free. With over 40 years’ experience in the industry, our expert travel agents are on hand to help with all your holiday needs. So why not book your next unforgettable holiday with us? Contact our branch today to see what amazing deals we have for you.

Hays Travel Boscombe: Reviews

4.3/5 (19 Reviews)

Monica Yang Published on Google

5 months ago

Negative experience: I asked about cruises departing from Southampton to European countries, but the lady said, “Yes, there are some cruises to the Caribbean, and you can fly from Bournemouth Airport.”

Hays Travel Boscombe

Thank you for taking the time to share your experience, and I’m very sorry to hear that the information you were given did not relate to your enquiry. We always aim to provide clear, accurate advice, and it’s disappointing to learn that we fell short on this occasion.

Your request was specifically about cruises departing from Southampton to European destinations, and I apologise that the response you received instead referred to Caribbean sailings and flights from Bournemouth. This is not the level of service we expect to deliver.

We will address this with our team to ensure we listen more carefully and provide the correct information the first time. If you’re still interested, we would be very happy to help you find suitable European cruises from Southampton—please feel free to contact us directly, and we’ll make sure you receive the support you were looking for.

Thank you again for your feedback. It genuinely helps us improve.

Jessica, Customer Services.

Eden Sophie Published on Google

6 months ago

Negative experience: Opening hours are unreliable. Thats the second time I have been in the hours shown here and on their front door and they have not been open. They were all inside but just shook their heads at me. Best go somewhere else to avoid a wasted journey.

Hays Travel Boscombe

Good Morning Eden,

We’re really sorry for the inconvenience caused by the branch not being open as advertised causing you to feel you have wasted your journey.

To raise this matter, please contact the branch directly on either of the below details:
Phone: 01202 232081
Email: [email protected]

We apologise again for the inconveience caused.

Many Thanks
Megan
Customer Services

Sean Dougall Published on Google

2 years ago

Fantastic experience: Simply excellent service! I had a particular holiday in mind, not a package type, and 'Sharon' put one together for me at a highly competitive price. Thanks for your efforts!

Chris Hyde Published on Google

2 years ago

Fantastic experience: Polite lady!

Kelly Wilson Published on Google

2 years ago

Negative experience: Hayes cancelled my elderly father's holiday last minute and haven't paid him back his deposit still (weeks later)

Alana Morris Published on Google

3 years ago

Fantastic experience: Jo helped me with my travel insurance and getting a travel card set up. She was very friendly and helpful, I left feeling reassured and confident. Very efficient customer service. Thank you Jo!

Ann Yaldren Published on Google

3 years ago

Positive experience: Very helpful

Wayne Pidgley Published on Google

3 years ago

Fantastic experience: Lovely staff friendly and helpful. Always a good atmosphere when booking. Stand out perfectly against others Great communication and service Love the way you feel relaxed and good choices by the great Tayna and Jordan Kind and honest Well done

Kimani Kirugo Published on Google

4 years ago

Fantastic experience: Very good

Malcolm hancox Published on Google

4 years ago

Fantastic experience: Very helpful, good knowledge of product, pleasure to book with them

Daniel Andrei Published on Google

4 years ago

Fantastic experience: Experience and professionalism 100%

Nikki G Published on Google

4 years ago

Fantastic experience: Good customer service

Tina Jacobs Published on Google

4 years ago

Fantastic experience: Jay is brilliant

Caz D (Caz) Published on Google

4 years ago

Fantastic experience: Tanyais amazing always gives amazing service ❤ the best agent here

S Kirugo Published on Google

5 years ago

Fantastic experience: Very good

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Franco Schettino Published on Google

5 years ago

Fantastic experience: Friendly and good exchange rates

Richard Evans Published on Google

5 years ago

Fantastic experience: Excellent always use to book holiday

Julie Blackstone Published on Google

6 years ago

Fantastic experience: Very helpful lady, Megan. Air conditioning in the store very good as it was a very hot day. Took her time and answered our many questions, very kind to my elderly dad. We came away with a great holiday.

Francesca Wellman Published on Google

7 years ago

Fantastic experience: Very friendly service you can book your holidays and you can get your holiday money through them as well their holidays vary from cruises fly drive holidays UK holidays as well as abroad

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