Fred. Olsen Travel Agents

Negative experience: Made the mistake of going into this place . When I mentioned a kind of budget of £3,000 She looked at her colleague and said “is that per person?” I have spent 30 years is sales for high end vehicle manufacturers and in this occasion I was felt to be cheap. Well I have just spent over £5,000 at Hays travel , purely by the way I was treated..

Fantastic experience: Have used Fred Olsen several times to book my holidays and always found all the staff delightful and nothing is too much trouble for them Highly Recommended

Positive experience: Well looked after.

Fantastic experience: Excellent service!

Fantastic experience: Always helpful and friendly with no pressure. Would recommend.

Negative experience: Not Recommended. Dreadful Customer Service. Rude and uncaring Staff. Will Not be using Again!!

Positive experience: In attempting to book a flight to the Philippines, Claire Ruffell at Fred Ohlsen’s new branch in Ferndown is particularly knowledgeable. The simple fact that one cannot fly from UK to that part of the world without a visa is immediately apparent - and the London Embassy being closed for visa issues doesn’t do anything for morale. Still and throughout all the research she does for prospective customers, Claire keeps cool and Unflustered by all the confusing data that permeates the interweb whilst this pesky pandemic persists..! We continue to seek some route from England to Manila - and with her repatriation experience with the many thousands of stranded Filipino ship’s crews that Fred Ohlsen looks after, this lady is still my go-to advisor for travel matters. And why only four stars..? Simply because I’m still here and not where I really want to be..!

Fantastic experience: Friendly and competant staff. Patient and willing to help you purchase the right holiday for you!

Positive experience: Friendly, helpful and informative, making booking your holiday easy, or provide exciting possibilities for the undecided.

Fantastic experience: Great team in here I had so much fun finding a holiday the staff had been to a lot of the destinations recommended which helps and when the car hire company overcharged Tom fought it for me on my behalf while I was away. Looking for an excuse to go back and book something else.