Reed & Mackay

Name: Reed & Mackay
Address: Farringdon St 25, London, EC4A 4AF, GB
Telephone: 020 7246 3333

Farringdon St 25, EC4A 4AF, London

Reed & Mackay delivers an unmatched service and an elevated level of care for your global business travel and event needs. By combining leading technology with genuine expertise, we ensure that every moment of your travel experience is safe and hassle-free, 24/7.

As a global service leader in corporate travel management and events, we connect your business worldwide. Our personalized approach, backed by around-the-clock support, allows us to deliver savings, safety, and efficiency at every step. Whether you require travel management, event logistics, or expert consultancy, our dedicated professionals are here to assist you.

With over 60 years of customer-focused innovation, we provide tailored solutions for complex programs across sectors such as law, finance, insurance, energy, and marine. Our built-for-service platform adapts to travelers' needs, helping to minimize costs and maximize value in your travel investment.

Moreover, we are committed to sustainability and are working to reduce the environmental impact of business travel. Through initiatives like CO2 calculations at the time of booking and partnerships for sustainable aviation fuel, we help ensure your journey is responsible.

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Would you like to request a change?

Is this your business? Create a free account to manage its information

Photos of Reed & Mackay

Our comment from TraTraTravel UK about Reed & Mackay:

A Tailored Approach to Business Travel

Reed & Mackay positions itself as a dedicated travel management company designed to simplify corporate travel through personalized service. While the digital platform may present varying degrees of ease for different users, the agency’s core strength lies in its human element. Many clients highlight the value of working with specific account managers who go beyond simple booking to provide a comprehensive travel management solution. This approach ensures that business travelers receive a level of care and efficiency that standard online portals often lack.

Dedicated Support and Expertise

The most frequently praised aspect of Reed & Mackay is the quality of its staff. Travelers often mention working with specific consultants, such as James Darney or Jane, who are described as incredibly helpful, pleasant, and professional. These agents are noted for their ability to resolve booking errors, offer efficient communication, and provide a personal touch that makes the travel planning process smooth. For those who value direct interaction over automated systems, the team’s attentiveness and willingness to assist are significant advantages.

Reliability and Professional Service

Despite some mixed feedback regarding the user interface of their booking tools, the agency maintains a strong reputation among a significant portion of its clientele for delivering exceptional service. Clients frequently describe the experience as phenomenal and highly recommend the company for its thoroughness. The staff is praised for making nothing too much trouble, ensuring that complex itineraries and special requests are handled with precision. This dedication to service quality helps many users find the best deals and ensures a stress-free travel experience.

Consistency and Trust

Reed & Mackay has built a loyal following by consistently delivering reliable results. Travelers who have worked with them multiple times often return, citing the efficiency and professionalism of the team as reasons for their continued loyalty. The agency’s ability to handle intricate travel arrangements and provide a supportive environment for business travelers underscores its position as a trusted partner in corporate travel management. For companies seeking a dedicated team that prioritizes customer satisfaction and operational excellence, Reed & Mackay remains a top choice.

Reed & Mackay: Reviews

4.2/5 (51 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,2 out of 5 from 51 reviews

J S Published on Google

1 year ago

Negative experience: I have been unlucky that my company is using Reed & Mackay for travel bookings. Their website and app are not user friendly, you can not filter easily through options, it throws options with a small print and you don't really know what you are booking. Using booking.com and separate websites for airlines, trains, car rentals you can book cheaper, quicker and better then using R&M.