Global Work & Travel UK

Holborn 138, EC1N 2SW, London
Holborn 138
EC1N 2SW, London
020 3002 2138

Opening hours

  • Monday: 9:00 AM – 6:00 PM
  • Tuesday: 9:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 6:00 PM
  • Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: Closed
  • Sunday: Closed

Welcome to Global Work & Travel, the world's leading work & travel brand with offices around the world. Be more than just a tourist and see the world in a meaningful way. Visit our site to find out more.

Our comment from TraTraTravel UK about Global Work & Travel UK:

Global Work & Travel UK is dedicated to providing a seamless and supportive experience for individuals seeking adventure through work and travel opportunities. With a range of programs including volunteer placements and working holidays, their team goes above and beyond to ensure you are prepared and well-informed every step of the way.

Many customers praised the helpful and friendly staff, particularly coordinators like Kirsty and Katy, who were noted for their excellent communication and ongoing support. Travelers often highlight the detailed orientation sessions, which make newcomers feel welcomed and at ease as they embark on their journey.

Among the positive aspects, users appreciate:

  • Thorough and informative orientation sessions.
  • Assistance with bank accounts, SIM cards, and job placements.
  • Prompt responses to queries and a supportive team that encourages confidence in new travelers.

Despite the many positive experiences, there have been some concerns regarding transparency with pricing and communication once a deposit is made. Some customers reported feeling pressured during the booking process and expressed dissatisfaction with the post-purchase support they received, which led to mixed reviews.

Nonetheless, many clients still recommend Global Work & Travel UK for its potential to facilitate incredible travel experiences, especially for those who might not know where to start. Overall, the company aims to provide a fulfilling service while helping individuals achieve their travel dreams.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Global Work & Travel UK: Reviews

4/5 (123 Reviews)
Triona 1 year ago

Negative experience: Buyer Beware .. Unfortuantely they falsely advertise their services- We recently purchased a volunteer trip to Costa Rica, the brochure on the website adsvertised " interactions with Sloths" and various roles that would be expected, which on arrival was told this is not the case. The volunteers are only allowed interact with them after 3 months. Little or nothing was done regarding our request to leave on day 3, or substitute with another trip or a refund. On day 7/9 a manager was involved which is too late on a 14 day trip .In edition a wild dog bit a volunteer and nothong was done to resolve or seek medical help. Do not sign up for this with Global or at least ensure you are adquately aware of what you will and won''t do on the trip.

Global Work & Travel UK

Hi Triona, We are sorry to hear that this is how you feel about Global Work & Travel and your daughter's trip. We understand our team have been in touch with you already to clarify your concerns and have addressed each point in detail, however we would like to take the time to clarify some of your concerns for other readers. Firstly, we'd like to clarify that our volunteer centre is dedicated to animal rehabilitation and care, not a petting zoo. The interactions with sloths are designed to be observational, involving activities such as cleaning and building enclosures, prepping and feeding, to better understand and contribute to the well-being of these incredible creatures. The no-touch policy is in place to ensure the animals maintain a natural life and increase their chances of being successfully released into the wild. We acknowledge the importance of transparency, and our documentation explicitly states that volunteers are not allowed to touch the animals, with exceptions made only for orphaned animals or recently arrived ex-pets that require human interaction for survival. We do not promote pictures of volunteers holding animals to prevent the encouragement of tourism that could contribute to the poaching of wild animals. Regarding your concerns about the wild dog, we want to clarify that the animal in question was a vaccinated pet dog, not a wild dog. We take the safety and well-being of our volunteers seriously, and any incident involving animals is thoroughly investigated. Whilst on the Volunteer Trip the on ground team spoke with your daughter a number of times to ensure she was content with the work and was asked to provide feedback but she confirmed she was content with the situation. In regards to all of our trips, we always ensure accurate information on our website & documentation, and want to assure yourself and other readers that we do not have any false information advertised. We wish you all the best for your future travels. Global Work & Travel!

Amberley Yee 1 year ago

Fantastic experience: Just arrived in London and had my orientation. Kirsty was extremely informative and helpful. She set up my bank appointments, sim card and everything else I that I was worried about before moving here.

Seon McKenzie 1 year ago

Fantastic experience: Global work and travel co have been amazing from start to finish- everyone has been incredibly helpful and genuinely excited for our new adventure! It has been such a huge relief to know that everything has been sorted for us andthat we have support for the entire duration of time here, especially after travelling through Europe and coming over a bit exhausted. Thank you for everything:)

Rebecca Dardengo 1 year ago

Fantastic experience: Arriving here and finding the hostel was all very easy! After our orientation we feel so much more comfortable and safe and like we have support whenever we need. Everyone is very friendly and welcoming and happy to help whenever they can.

Beck Sanderson 1 year ago

Negative experience: I have a close friend who paid $8000 to use their service in the UK and was left without a job and without accommodation within a week of her arrival with no follow up support or re-homing service. This is a scam, do not use them.

Global Work & Travel UK

Hi Beck, Unfortunately as you are not our customer we are unable to look into this further! However, we can assure you we are not a scam and have assisted over 70,000 customers on our trips. We organise interviews pre arrival and follow up with our customers the whole time they are in country. Our trip does not cost $8000 so we are unsure if you may have the wrong company. Please ask your friend to reach out to us so we can assist further. Global Work & Travel!

Mariam M 2 years ago

Positive experience: Once you book onto a trip you get a call the next day to check for eligibility and to take payment. I had Millie as my trip coordinator she had an enthusiastic personality so I enjoyed working with her to get me ready for my trip. She left half way through the trip organisation to follow a new career path so I got Ross! His been brilliant. His professional, updates me regularly, answers all questions and I can always call if I have any questions. I couldn’t have asked for a better coordinator than Ross. His exceeded my expectations of the global work & travel. Pros: - I have felt very well supported to plan my trip. - Gworld has all your documents organised well. - I was supported with my resume as it needed some extra work! Cons: - limited training opportunities. So you do have to be open minded with areas that may not necessary be your first choice. - It is very costly to book on to an internship or working holiday & as a young professional I have had to use / save some money up to be able to afford it. You also need some money saved up for your arrival especially if your trip does not include accommodation. - You do enquire extra prices along the way that are not included aswell e.g. flights, police record, visa fee. I think the ACRO and visa fee should perhaps be included.

Global Work & Travel UK

Hi Mariam, Thank you for taking the time to leave us a 4 star review of your experience. We are thrilled to hear such positive feedback about Ross & we will be sure to pass this on to him as well. We love hearing that he was able to assist you along the way with any updates and answered all of your questions. Thank you for travelling with Global Work & Travel!

Warren Knibbs 2 years ago

Fantastic experience: Global has been great, every ran smoothly and made my dream trip happen all the way to Australia. I would 100 percent recommend them to anyone, they look after you every step of the way till landing and then further help in Australia, srtting up bank account, tax etc... im on 3rd day in Australia and im loving it.

Global Work & Travel UK

Thank you so much Warren for leaving us a 5 star review of your experience!! We love hear how smooth your trip to Australia & gone so far! Don't forget to send us some of your pictures of your adventures so far!! Thanks from all of us at Global Work & Travel.

Megan Estrada 2 years ago

Fantastic experience: I did the Sea Turtle Conservation Project in Costa Rica for one month and I had an amazing time! Kailah Kearns was assigned as my Trip Coordinator close to my departure because my original Coordinator got promoted. Kailah made me feel so confident in travelling solo and was the most helpful person along the way. She was ready and willing to help me sort out any problems and make me feel at ease especially because it was my first time traveling alone. I have to recognize her because she did an amazing job and I will definitely request her again if I travel with Global Work and Travel again! Thank you Kailah :))

Global Work & Travel UK

Hi Megan, Thank you so much for taking the time to leave us such a positive review! We love hearing what a great time you had on your Sea Turtle Conservation Trip in Costa Rica! It's great that your Trip Coordinator Kailah, was there to ensure you were feeling super confident to go travelling on your own! :) We bet you now have the travel bug & can't wait to see where you book to travel to next! Thanks from the whole team at Global Work & Travel!

Sarah Miller 2 years ago

Fantastic experience: Thank you Global Work and Travel for helping me to make my dreams come true!!! You guys have made the transition absolutely seamless and enjoyable. Could recommend you enough!!

Global Work & Travel UK

Hi Sarah! Thank you for leaving us a 5 star review! We are delighted to hear we have been able to make your dreams come true and the whole process was enjoyable& seamless for you! We also LOVE hearing that you can't recommend us enough! Thanks for travelling with Global Work & Travel - enjoy your trip!

Emily Rumak 2 years ago

Fantastic experience: I was absolutely so scared as I have never done anything like this before and super skeptical. however though global goes above and beyond and I had an amazing travel concierge named Stacey and she is the most kindest person and answered all my questions all my Phone calls was so patient with me would 10/10 recommend her to anyone she assured me and helped so much with my nerves making more excited got my trip. Will definitely book with them again

Global Work & Travel UK

Hi Emily, We are over the moon to receive your 5 star review! We love hearing such positive feedback about Stacey and how she was able to answer all of your questions & assisted you with your nerves! We will be sure to pass this incredible feedback on to her! :) We can't wait to help you with your next trip that you book! Thank you from our whole team at Global Work & Travel!

Tom Cubeles Conway 2 years ago

Fantastic experience: A very good and helpful team, I had no real idea of what I was going to do when I went to Scotland until I found out about Global Work and Travel, they helped me set myself up with a job and a place to stay. All while having a fantastic team, some of the nicest people out there, would and have recomended this to others. :)

Global Work & Travel UK

Hi Tom,Thanks so much fo the 5 star review! We hope you are living your best life in Scotland on your Working Holiday! We love hearing such positive things about our team - thank you!Thanks for travelling with Global Work & Travel!

Mathieu Desmaris 2 years ago

Fantastic experience: Tiare has been a wonderful Travel Coordinator. She has been very helpful, has guided us through every application and was always quick to reply to any questions we had.

Genevieve Miller 2 years ago

Fantastic experience: I signed up with Global Work & Travel last year during peak COVID and they have been nothing but amazingly helpful, kind, considerate, informative and just everything you’d want in a Travel Agent. I 100% recommend using Global Work & Travel for any overseas trips that include working or studying. I will definitely use them again in the future. I’d like to shoutout all my coordinators who have been nothing but absolute legends with this process! Stacey, Sam, Ashlea, Tiare & Piper M. Thank you all for all your hard work towards my trip, I wouldn’t of been able to do this so smoothly otherwise. 8 weeks until I leave for Canada and I am over the moon knowing that I have people to contact if I get stuck / need help, any issues with work or my accommodation I can go to my travel coordinators for help and any great recommendations on food & places to visit, they sort ya out! Bloody legends 10/10 recommend

Hannah Mills 2 years ago

Fantastic experience: I found Global Work and Travel randomly one day on google and since I decided I wanted to go on an adventure they've been very helpful and supportive the whole way, from answering any and every question I had to booking everything for me and getting me a job interview. They are prompt and very good at checking in with you along your journey and letting you know they are there for you continuously. Thank you Global Work and Travel! I would recommend these guys! ^^

Global Work & Travel UK

Hi Hannah! We are delighted to receive your 5 star review! It is so great to hear this feedback about our team, answering all of your questions and being so helpful! We will absolutely be here every step if the way if you need anything at all. Thank you from all of the team at Global Work & Travel!

Morby Mpofu 2 years ago

Positive experience: Once I touched down in the UK Global was there to help. The orientation was a breath of fresh air. It gave me all the confidence needed to begin my new life in the UK.

Global Work & Travel UK

Hi Morby, Thank you so much for taking the time to leave us a review of your experience to the UK on your Working Holiday! We love hearing how great your orientation was and that you are now feeling confident to begin your new life abroad, in the UK! Enjoy your time there & be sure to tag us in your social media posts!! Thanks from the whole team at Global Work & Travel!

Demi Alimena 2 years ago

Positive experience: I think they did a really good job being helpful. The negative is that they try to talk you into buying things you don't really need. For example, don't pay them to book your airline ticket. Just book it yourself. It's sooo much cheaper! I learned that the hard way. Other than that, they are very friendly and are quick to respond to questions :)

Tina W 2 years ago

Positive experience: My experience has been great so far with my teaching english program in Spain. My coordinator Hayden has been amazing being on top of things and helping me every step of the way so I really appreciate the accountability! I would say in terms of getting people to sign up, it would be less pressure if Global didn't call the person so many times in the beginning to putting in the deposit. Other than that, everything worked out smoothly for me!

Global Work & Travel UK

Hi Tina,Thank you so much for taking the time to leave your feedback and a 4 star review!We love hearing that you have had a great experience so far on your Teaching Trip to Spain. It's great to hear that your Trip Coordinator has been amazing & helped you every step of the way, we will be sure to pass this feedback on to Hayden!We are sorry to hear that you feel like we called to many times in the beginning, we do have limited spots with all of our trips, even more so now due to COVID-19. Your Work & Travel Expert would have been trying to make sure you didn’t miss out on this incredible trip however, we will be sure to pass your feedback on to them.Thanks for choosing to travel with Global Work & Travel - we will continue to be here for any questions you have or anything you need! :)

vincent bugg 2 years ago

Positive experience: Both Nichola and Kieran at Global Work and Travel have made planning my whole trip 100% stress free. I have been excited every step of the way with their reassurance on my decision making and also offering suggestions to make the trip more fulfilling. I fly this weekend and can't wait to share my further experience on returning.

Global Work & Travel UK

Hi Vincent, Thank you so much for taking the time to leave us a review! We love hearing that both Nichola & Kieran made your whole trip stress free! :) We hope you have the best time! Make sure to share with us your pictures! Thanks from all of us at Global Work & Travel!

Tiaré Trapnell 2 years ago

Positive experience: Global work and travel are an amazing company. I would highly recommend this company to any travellers. They have a range of different categories from Au pair to volunteers and it’s all about the journey. Jess and Stacey were amazing and still are whilst I continue my journey through the UK. These girls always reply within 24hrs to any emails or calls answering all questions about everything. They help from ensuring you have a check list to insurance policy and still check up whilst away travelling. This company has made from what seemed unrealistic to actually happening happen and that for me is just amazing!

Global Work & Travel UK

Hi Tiaré,Thank you for leaving such a positive review of your experience so far! We absolutely love hearing how great both Jess & Stacey have been through the whole process for you! We always want to ensure we are there to answer any question you have, so it is so great to hear that our team were able to be there for you!We hope you are having the best time on your trip in the UK! Make sure to share any photos on our social channels!Thanks Tiaré :)

Naomi Jones 3 years ago

Fantastic experience: Was very skeptical about booking with a company online I hadn’t really heard much about before but global work and travel were amazing! Would 100% recommend to anyone who is looking to travel with help along the way. I’m currently in Thailand volunteering with dogs and then off travelling for a month afterwards and I wouldn’t have been able to do it without the help from Julian and Millie! They were happy to help me through my journey and answer ALL of my questions!

Global Work & Travel UK

Hi Naomi! We are so thrilled to read your 5 star review about your Volunteering trip in Thailand! We love hearing you would recommend us to others and will be sure to pass your positive feedback on to your Trip Coordinators! Don't forget to tag us on socials of any amazing pictures of your travels, especially the dogs!!! Enjoy the rest of your trip - we know you will have the most incredible experience! Thanks for travelling with Global Work & Travel!

Sophie Wallace 3 years ago

Fantastic experience: Honestly i was quite anxious planning this trip, as its my first time travelling solo, and especially with Covid the last couple of years i was always hesitant because everything was so unpredictable with the ability to travel, however, the team at Global Work & Travel have gone to great efforts to make sure my upcoming trip was catered and suited perfectly for what i was looking, they were always patient and nurturing with my decisions .The ladies i was assigned with to help me (Stacey, Anastasia (formerly) and Betty) have always been so professional and friendly and have made me feel confident and excited. to explore the world. I would 100% recommend this company, as to how easy this trip has been planned out. Cant wait to start my new journey !

Global Work & Travel UK

Hi Sophie! We are over the moon to hear how happy you are and a huge thank you for taking the time to write such a positive 5 star review of your experience. It is great to hear that our team, especially Stacey, Anastasia & Betty were able to assist you on your travels to Canada. We are very much looking forward to hearing about all of your adventures and seeing plenty of photos while you are there. We of course also love hearing that you would 100% recommend us to others too!!! Enjoy your time in Canada, live it up & thanks for travelling with Global Work & Travel.

JG E 3 years ago

Positive experience: Very friendly and helpful with all processes, getting Visa and flights, getting a SIM for my phone, bank account, and job interviews. I am a worry-wart so it was great that Kim was always happy to answer my questions and concerns, and I asked A LOT. Everything worked out and I was able to get a job interview and position right before I arrived so I didn't have to worry about it when I got there. They arranged a bunch of group activities and if I couldn't make them I can save and reschedule for another time which is awesome! The only "downside" is the cost of flights and insurance but overall, if you're new to traveling like I am and needed the help it's worth it. It's cheaper to do it on your own but I had them helping every step and didn't have to worry about cancellations or any unforeseen events messing up my trip!

Global Work & Travel UK

Hi JG,Thank you so much for leaving us a 4 star review of your experience! We love hearing that you found the process very helpful & our team were very friendly! We will be sure to pass this great feedback on to Kim and we are glad she was there every step of the way for you!Sounds like you had a great first week with all of your included activities and that you were able to head off to your job straight away!We appreciate your feedback and Kim will continue to be here every step of the way if you need anything!Thanks for travelling with Global Work & Travel! Enjoy the rest of your Working Holiday & make sure to tag us on social media! :)

Sunny E 3 years ago

Positive experience: Very friendly and helpful with all processes, getting Visa and flights, getting a SIM for my phone, bank account, and job interviews. I am a worry-wart so it was great that Kim was always happy to answer my questions and concerns, and I asked A LOT. Everything worked out and I was able to get a job interview and position right before I arrived so I didn't have to worry about it when I got there. They arranged a bunch of group activities and if I couldn't make them I can save and reschedule for another time which is awesome! The only "downside" is the cost of flights and insurance but overall, if you're new to traveling like I am and needed the help it's worth it. It's cheaper to do it on your own but I had them helping every step and didn't have to worry about cancellations or any unforeseen events messing up my trip!

Global Work & Travel UK

Hi JG, Thank you so much for leaving us a 4 star review of your experience! We love hearing that you found the process very helpful & our team were very friendly! We will be sure to pass this great feedback on to Kim and we are glad she was there every step of the way for you! Sounds like you had a great first week with all of your included activities and that you were able to head off to your job straight away! We appreciate your feedback and Kim will continue to be here every step of the way if you need anything! Thanks for travelling with Global Work & Travel! Enjoy the rest of your Working Holiday & make sure to tag us on social media! :)

LoneeWolf 3 years ago

Fantastic experience: I started my Journey about 6 months before leaving for my flight, it was a tight window but with the amazing help from Nicola, Julian and Tiare they assured me that I always had help. Julian was there every time I had a question and would call straight away if needed. Tiare was able to answer every question I had and made sure I always knew what was next and how to do everything. For anyone looking to travel I highly recommend Global without a doubt in my mind

Global Work & Travel UK

Thank you so much for taking the time to leave us such a positive review about your experience with us!We love hearing this feedback about your Trip Coordinators Nichola, Julian & Tiare. We will be sure to pass this feedback on to them! It's also great to hear you would recommend us to others!Thanks for choosing to travel with Global Work & Travel! :)

Paula Moran 3 years ago

Fantastic experience: I booked the Working Holiday Visa and got to be in the hand of Julian (UK) and Tiare (Canada) I cannot stress enough what a relief and a great choice this was. Communication was fast, concise and always made me feel secured and that things were under control. Lovely and efficient people to have on your side.

Global Work & Travel UK

Hi Paula!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience with our team especially your Trip Coordinators, Julian & Tiare! We will of course pass this great feedback on to them!We are delighted to hear how happy you are and that our team were able to give you all the information you needed & made you feel secured with your trip!A huge thank you for taking the time to write such a positive 5 star review of your experience. :)

Cris S 3 years ago

Fantastic experience: Absolutely the best experience. The staff are professional and friendly. I had so many questions (like I mean a LOT) and they answered each and every one of them super quickly. You're paying for them to take the hard work out and they delivered 100%. Every step before I landed and after, they checked in with me. Advice on everything you need to do and when to do it. Cant that the team enough for their work and dealing with my many questions. Thank you so much GWT! You are absolutely incredible!!!

Global Work & Travel UK

Hi Cristiano,Thank you for such a positive 5 star review. We are over the moon to hear about your incredible trip and how much of an amazing time you have had travelling with Global Work & Travel!We pride ourselves on providing a premium service to all of our customers so we are delighted to hear our team was there for you every step of the way, answering all of your questions to ensure you were fully prepared for your trip & having everything you needed when you arrived.Enjoy the rest of your trip & thanks for travelling with Global Work & Travel!

Abby Lang 4 years ago

Fantastic experience: Kristy was my coordinator, and the orientation was great. Everything was laid out and really straight forward instructions to follow to set everything up! Very enjoyable experience and would recommend for any young traveler!

Simon Dewey 4 years ago

Fantastic experience: Kirsty - Arrival Coordinator Kirsty sorted everything out for me, and I was grateful for openness and advice. The tips and tricks and ongoing support will be helpful and I honestly wouldn't feel comfortable coming here without know I have the support I know have now.

Crystalbrooke Hill 4 years ago

Fantastic experience: Kirsty and Katy have been very thorough with explaining the details of my trip. I really appreciate how they've done all the research for me. The peace of mind is great. Thank you ladies!

Cassandra Angel 4 years ago

Fantastic experience: Kirsty was my Coordinator. Great communication through the whole process, made it super easy to get my journey started. Recommend to anyone who has really wanted to travel but don’t know how to start!

Zak Davies 4 years ago

Fantastic experience: Kirsty and katy were my coordinators and they have helped me every step of the way. Any questions or concerns were taken care of very easily. Felt very welcome and made the whole process very smooth. Orientation was great and extremely excited to start my adventure!! Thanks for everything

Raroua Cuff 4 years ago

Fantastic experience: Absolutely loved it . Orientation was in alot of detail and I feel much better knowing I have global work and travel support though kirsty and Katy incase anything happens on my travels in the uk and europe. If you dont believe this company believe it I was sceptical but I went for it and they are great !!! Its not a fake They are very helpful and I'm so glad I signed up with them I feel safer and my first job through them is a great opportunity in Scotland. Thankyou global traveller thankyou for putting up with all my calls and enquiries too !!!!

Global Work & Travel UK

Hey Raroua, thank you so much for your kind words here! Always great to see that our travellers are enjoying our service. Now the fun stuff starts! Enjoy Scotland! It's absolutely beautiful up there. Remember to #globalworkandtravel so we can follow your trip :)

mrobin_4_ 21 4 years ago

Negative experience: Avoid avoid avoid

Global Work & Travel UK

Hey Matty, were sorry that you feel this way. If you would like to send what happened to [email protected] we can look into it for you to make sure it doesn't happen again.

rohan garnsey 4 years ago

Negative experience: Absolute scum

Chinatsu McCreed 4 years ago

Fantastic experience: They are so helpful and friendly!

S Y 4 years ago

Positive experience: Great support obtaining flight tickets and all of the necessary documents required prior to departure!

Will Case 4 years ago

Fantastic experience: Extremely friendly and informative information provided to me as a traveller. Could not of ask for more details and info. I feel a lot better knowing I am dealing with such friendly people. Fantastic service

Samantha Nobes 4 years ago

Fantastic experience: Starting my working holiday in the UK and Kirsty and Katy have been really accomadating and knowledgeable. I am really excited for this new adventure that they have made really easy to set up.

Global Work & Travel UK

Thanks for the positive feedback, Samantha!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience with our team, especially Kirsty and Katy.We really hope you enjoy your Working Holiday trip in the UK with The Global Work & Travel Co.

Dean Murtagh 4 years ago

Positive experience: Everything has been straight forward with setting up and communication , however I have not yet received a job as a work opportunity fell through due to some poor communication. Unlimited beer on my first day in the office... happy

Ann Coppens 4 years ago

Negative experience: I am very sorry that when a student wants to independently plan her journey and future, she is eventually cheated. My daughter (who is still studying) works on weekends and holidays to save for this trip. She paid £ 1120 well in advance last summer for her trip after her studies in 2022. I didn't know about it until a few weeks ago. When she informed me because she wanted to cancel due to covid-19. She had read in the terms that she would get a full refund. Now she was emailed to hear that there would be a £ 387.50 refund. This is not even 50% which is actually common according to the cancellation policy when you cancel, without reason (point 8 in the booking conditions: Cancellation costs for our Working Holiday and Au Pair trips: ╶ 61+ days from your provisional departure date: 50% of the balance of the travel package). And my daughter cancels for good reason !!! Because of unforeseen circumstances. COVID-19. Which would make a full refund according to the cancellation policy. So for those who would like to book with Global Work & Travel UK in the future, ATTENTION !!! Ik vind het heel jammer dat wanneer een studente zelfstandig haar reis en toekomst wilt uitstippelen, uiteindelijk wordt bedrogen. Mijn dochter (die nog studeert) werkt in het weekend en de vakanties om te sparen voor deze reis. Ze betaalde dan vorige zomer al goed op voorhand £1120 voor haar reis na haar studies in 2022. Ik wist er niets van tot enkele weken geleden. Wanneer ze me op de hoogte bracht omdat ze wilde annuleren ivm covid-19. Ze had gelezen in de voorwaarden dat ze een volledige refund zou krijgen. Nu kreeg ze in mail te horen dat er een terugbetaling zou zijn van £387,50. Dit is zelfs niet 50% dat eigenlijk gangbaar is volgens de annuleringsvoorwaarden wanneer je annuleert, zonder reden (punt 8 in de booking conditions : Cancellation fees for our Working Holiday and Au Pair trips: ╶ 61+ days from your tentative date of departure: 50% of the trip package balance). En mijn dochter annuleert niet zonder reden!!! Maar om onvoorziene omstandigheden nml. Covid-19. Wat volgends de annuleringsvoorwaarden een volledige terugbetaling zou betekenen. Dus voor wie in de toekomst met Global Work & Travel UK in zee zou gaan, OPLETTEN!!!

Global Work & Travel UK

Hello Ann,We are sorry that you feel this way about our company. It’s never our intention to mislead or cheat any of our travellers.It is unfortunate that your daughter has found herself in this situation. COVID-19 has affected the entire world in ways that no-one would’ve anticipated, ourselves included. It breaks our heart that so many of our travellers have had to put their travel dreams on hold. The good news is that we are in a unique position as compared to many other travel companies. All of our trips come with our Lifetime Deposit Guarantee. This means that all of our travellers are able to move their trip dates free of charge or put their trip on hold until they are in a position to travel. While we realise that this is not always an option, our travellers are also able to switch trips, or even gift their trip balance to a friend or family member.Unfortunately, we have not been able to look into your daughter's case specifically and address your concerns directly as you have not provided her details. We would like the opportunity to discuss your concerns further if you wish to provide more feedback, please contact [email protected].

Kate Steeples 4 years ago

Negative experience: The travel company was fine and everything was sorted quickly. However when the covid 19 outbreak occurred I wished to cancel my trip and gain a full refund which under section 9 of the booking conditions stated that I was allowed to do as I was cancelling due to 'unavoidable and extraordinary circumstances' such as 'significant risks to human health such as the outbreak of a serious disease' which covid 19 is. However when I sent the booking terms and conditions to them and asked for a full refund they tried to push my trip to a later date or only offer me £875 out of the over £2000 I spent. I'm a student and I worked hard to pay for the trip yet they didn't seem to care. Honestly it's been horrible and I've now had to go through my card companies to even attempt to get my money back.

Rebekah Best 5 years ago

Fantastic experience: Kirsty was very helpful with her information during our orientation. She said she would provide as much information as needed as we move forward which keeps my mind quite clear.

Global Work & Travel UK

Hi Rebekah,Thanks for taking the time to write such a positive review!We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service.Best wishes from The Global Work & Travel Co.

Danielle Huynh 5 years ago

Fantastic experience: Global Work & Travel Co have been wonderful and supported me through the whole process from Australia until I landed in London! All important documents bank accounts, simcards, tax info were all talked through. Great service! Highly recommended!

Global Work & Travel UK

Hi Danielle,Thanks so much for taking the time to write such lovely feedback!We are so glad our team was so helpful and answered all your questions for you. We also love hearing that you'd recommend us around.Thanks for travelling with The Global Work & Travel Co.

Ropafadzo Chinake 5 years ago

Fantastic experience: My experience was great! Both Kristy and Katy were really engaging and responsive. Got everything organized and made sure I had all I needed to get the most out of my trip. Very friendly and efficient team at their offices and made the entire moving experience that much smoother! The price at first is a little daunting but when it comes to finally executing the trip, I think it’s worth it.

Global Work & Travel UK

Hi Ropa,Thanks so much for taking the time to write such lovely feedback!We are so glad your Trip Coordinators, Kristy and Katy, were so helpful and made sure your trip ran smoothly. We also love hearing that you think we're worth it!Thanks for travelling with The Global Work & Travel Co.

Lachlan Budd 5 years ago

Fantastic experience: Kirsty and Katy were my coordinators for my working trip to the UK, their service and support throughout my application and arrival process was nothing short of amazing! Highly recommend anyone thinking about a working holiday to go through Global work & travel co, thank you Kirsty and Katy

Global Work & Travel UK

Hi Lachlan,Thanks so much for taking the time to write such lovely feedback!We're so glad your Work & Travel Experts Kirsty and Katy were so helpful and answered all your questions for you, throughout the booking and arrival process.We also love hearing that you would recommend us around to anyone thinking of working and travelling abroad.Enjoy your Working Holiday in the UK trip with Global Work & Travel.

jason truong 5 years ago

Fantastic experience: Global travle has been helping me from the start. They help me from getting a job to looking for a place to start. For every question I had they given me a answer to. I’m glad I when with Global travel for my fist big trip. Lovey staff helping me with every step.

Global Work & Travel UK

Thanks for the positive feedback, Jason!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience with our team.We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Andrew Khoo 5 years ago

Fantastic experience: My trip coordinator was Kirsty, She was fantastic, very informative. This was a very helpful and welcoming orientation. I’m optimistic about contacting Global if I need any assistance.

Global Work & Travel UK

Hi Andrew,Thanks for taking the time to write such a positive review!We're super happy you had a great experience with our Work & Travel Expert Kirsty and that she was able to provide you with helpful information! We’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading and friendly service.Best wishes from The Global Work & Travel Co.

Samuel Blore 5 years ago

Fantastic experience: From the moment I booked my trip Global have been there for any information or questions I had and were prompt with response. The trip itself was unbelievable and everything they promised. A special mention to Dylan who was my trip coordinator and was a really help throughout.

Global Work & Travel UK

Hi Samuel,We're so thrilled you had a 5-star experience with The Global Work & Travel Co. We love hearing that your Trip Coordinator Dylan filled you in on everything and answered all your questions along the way!We're over the moon that you had a great experience with us and that your trip exceeded your expectations!

George Aslanidis 5 years ago

Fantastic experience: Kirsty made everyone feel comfortable with her friendly demeanour and detailed presentation. She was more than happy to help with any of our queries and did it with a smile. This experience was better than expected and has made me more excited to start my working holiday. I can't thank her enough for making my travel to the UK a breeze as she has always answered my emails promptly. Thank you Global !!

Global Work & Travel UK

Hi George,Thank you so much for taking the time to share your experience with us!We're thrilled to hear your feedback and that you had such a positive experience with Kirsty and that she was super helpful throughout the entire process.Thanks from The Global Work & Travel Co.

Lucy Bell 5 years ago

Fantastic experience: Detailed, friendly and supportive! Global Work and Travel Co. have been thorough and helpful every step of the way. The staff that I have met are energetic and very friendly. They have provided me with all the relevant information without overwhelming me. Definitely recommend.

Global Work & Travel UK

Thanks for the positive feedback, Lucy!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience with our team. We also love hearing that you'd recommend us around.We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Amber Rodgers 5 years ago

Fantastic experience: So worth it! To be very honest I was skeptical about going through Global Work and Travel as it seemed too good to be true but my experience with them has been unreal. Everything has worked out so far and I’m incredibly happy with my choice. My travel coordinator, Kirsty Harman was exceptionally helpful and will support with anything no matter how silly the dilemma may be; plus she’s got an awesome personality! 100% recommend to ANYONE!!

Ola Babalola 5 years ago

Fantastic experience: Kirsty (from UK arrivals team) has been amazing!! Helped with with all my visa-related questions and was very thorough with explaining all the things I need to do in order to settle in the UK as well as providing me with a SIM card for my phone and fun activities I can get involved in. Highly recommend getting in touch with Kirsty!

Global Work & Travel UK

Hi Ola,Thanks for taking the time to write such a great review!We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. It's amazing to hear how helpful our team, especially Kirsty, has been and that she's helped you with your visa and filled you in on everything you need to know about getting your life set up in the UK.Best wishes from The Global Work & Travel Co.

rachel hinton 5 years ago

Fantastic experience: Global have been amazingly helpful from the first phone call, they made the whole process of getting a visa and a job super easy. Kirsty and Katy were especially helpful. Lots of fun inclusions at the start as well! Would definitely recommend using them :)

Global Work & Travel UK

Hi Rachel,Thank you so much for taking the time to share your experience with us! We also love hearing that you'd recommend us around.We're thrilled to hear your feedback and that you had such a positive experience with Kirsty & Katy and that they were super helpful throughout the entire process.Thanks from The Global Work & Travel Co.

Hannah Dunwoodie 5 years ago

Fantastic experience: Very informative, great accomodation, fantastic value and very friendly staff.

Tamara 5 years ago

Negative experience: Do not trust this company! All they want us your money!

Global Work & Travel UK

Hi Tamara, we're sorry to hear you feel this way about your experience with us. We pride ourselves on providing a premium service to all of our customers and we would like to discuss your concerns further as we will gladly take on board your feedback as we are continuously focused on improving our services & customer experience. We'd love to hear any feedback you have, which we encourage you to send to [email protected].

Gemma O'Halloran 5 years ago

Fantastic experience: Very good, Kirsty is very helpful and friendly.

Global Work & Travel UK

Hi Gemma,Thanks so much for taking the time to write such lovely feedback! We are so glad Kirsty was so helpful and answered all your questions for you.Thanks for travelling with The Global Work & Travel Co.

A Smith 5 years ago

Negative experience: The mintue that you're have a problem with anything, they will drop you and disappear.

Global Work & Travel UK

Hi A Smith,The Global Work & Travel Co. prides itself on providing a premium service to all of our customers and being a support system in the unlikely situation that a problem arises.Please get in touch with us via [email protected] in regards to this review, so we can address your concerns and make improvements where necessary.Thanks!

Paul Smith 5 years ago

Fantastic experience: simple, easy to follow. all the necessary information to get started on a amazing working holiday

Global Work & Travel UK

Hi Paul,Thank you so much for taking the time to share your experience with us!We're thrilled that our team gave you all the necessary information and made the entire process simple and easy to follow!Enjoy your Working Holiday with The Global Work & Travel Co.

Shannon Johnson 5 years ago

Negative experience: Really makes you feel comfortable about moving halfway across the world and always there for support when need be.

Global Work & Travel UK

Thanks for the positive feedback, Shannon!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience.We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Clair Burns 5 years ago

Fantastic experience: Kristy and Katy went above and beyond for us. Nothing to to big or to small.

Global Work & Travel UK

Hi Clair,Thank you so much for taking the time to share your experience with us!We're thrilled to hear your feedback and that you had such a positive experience with Kristy and Katy and that they were super helpful throughout the entire process.Thanks from The Global Work & Travel Co.

eithan grout 5 years ago

Fantastic experience: Heaps of help made traveling alot less stressful.

Global Work & Travel UK

Hi Eithan,Thanks for taking the time to write such a positive review!We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service.Best wishes from The Global Work & Travel Co.

Catherine Young 5 years ago

Negative experience: SCAM SCAM SCAM Just ring them and find out for yourselves if you don't believe me, or the other people who have commented likewise. They push so hard for you to pay.... Anything.... The "good reviews" they have here are people with 1 review.... The number they rang me off was tagged as SCAM by my phone... It's too good to be true, I almost fell for it.

Global Work & Travel UK

Hi Catherine,We’re sorry to hear that you think we’re a ‘scam’, however we can assure you this is incorrect. We’re actually a world-leading gap year travel company and we've helped over 40,000 travellers turn their travel dreams into reality.If you click on past reviewers, you'll see most have left reviews before for other companies and places too. We have 5,500+ positive reviews left by legitimate travellers across Reviows.io, Trustpilot, Google Reviews, Consumers Affairs & BBB. Every company has negative reviews and we're no exception.We do have strict deadlines for our trips, which are due to things such as visa submission dates & cut offs, season variables, popularity, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. We understand that people are in all different stages of life and financial positions and are mindful of this. Our team simply strive to save any disappointment from missing out on a spot.

Alana Clare 5 years ago

Positive experience: With constant email support before departure and the in person orientation, I feel super informed and ready for everything.

Ruby Wesley 5 years ago

Positive experience: I have had an excellent experience with having everything being organise. Matt and Kirstie have been spectacularly helpful in organising everything!

Global Work & Travel UK

Hi Clayton,Thank you for choosing The Global Work & Travel Co. for your trip!We're so thrilled you had a 5-star experience with Matt and Kirstie and that they filled you in on everything and answered all your questions along the way.We're over the moon that you had a great experience with us!

Yossef Asmelash 5 years ago

Negative experience: They make fake promise just to take the initial deposit £50. Its a theft in a broad day

Global Work & Travel UK

Hi Yossef, thanks for the comment. We feel there may have been a miscommunication. If you've paid a partial instalment of only £50 and have changed plans, we'd be more than happy to return it. Please shoot us an email to [email protected] and we'll get this rectified ASAP. Thanks again.

Maddy Coltman 5 years ago

Fantastic experience: Super helpful and always fast to reply to emails when I have a question. Orientation was worth it and very informative and made my experience very pleasant.

Global Work & Travel UK

Hi Maddie,Thanks for taking the time to write such a positive review!We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service.Best wishes from The Global Work & Travel Co.

bethany tasker 5 years ago

Fantastic experience: My trip coordinator is Kirsty The orientation was very helpful and clear and I now feel comfortable going forward with my work and travel journey knowing I have the full support of the travel work and Co every step of the way

Global Work & Travel UK

Thanks for the awesome review, Bethany!We're thrilled to hear your Trip Coordinator Kirsty was able to help you through the travel process and the orientation we provided you with was helpful and clear. We can't wait to help you every step of the way on your travel journey.Thanks for travelling with The Global Work & Travel Co.

James H 5 years ago

Negative experience: Had pushy sails person that took advantage of my dumb 18 year old self that wanted to get out of the country and travel. Was told I could use my deposit for flights and on other trips if anything fell through which just wasn't the case lost 600 dollars.

Global Work & Travel UK

Hi James,We're sorry to hear you feel this way about your experience with us back in 2017. We truly get upset when we hear feedback like this, as it goes against our organisation’s vision and purpose.We have however looked into your feedback & travel history, and can advise that our system shows that your Trip Coordinator has been having great difficulty trying to get in touch with you to rectify any concerns you are having.If you could please get in touch via [email protected] we’d love to try and fix it for you. Thank you.

Nikiesha Green 5 years ago

Fantastic experience: The whole team has been a huge help throughout the process of moving halfway across the world! Everything has been done and organized for me which has made everything so much easier. Thank you everyone, especially Kirsty, for everything

Global Work & Travel UK

Hi there Nikiesha,Thanks so much for taking the time to write such lovely feedback!We are so glad your Work & Travel Expert Kirsty was so helpful and managed to organize everything for you!We're glad to read you are enjoying your trip with The Global Work & Travel Co.

TravelBlog Uk 5 years ago

Negative experience: I put my email in to get some Info, hoping they would just send an email with all the information. Instead..... they ring, to which im not comfortable with so I ignore as I was just poking around. To which they rang me a total of 14TIMES in 3 days!!!!!!. When speaking to the people on the phone aswell, they are very persistent that you buy Right now or you will miss a big deal!!. Its very intense the whole thing, and just not pleasant for me at all.

Global Work & Travel UK

Hi TravelBlog Uk, thanks for sharing your feedback. We love to hear it! - apologise that you don’t feel comfortable talking on the phone, we were only calling because you requested us to when you enquired on our website and left your phone number. Our trips have lots of information and qualification criteria so sending things back and forward by email is the least efficient communication method for us. We receive over 400 enquiries per day, so our team does give the service of picking up their phone and talking to people, we don’t want to be one of those other companies who try avoid talking with their customers by sending templated emails. We feel that is poor customer service. Thanks for the feedback nonetheless, and we wish you the best in your travels. :)

Alexander Cooper 5 years ago

Negative experience: They lure you in, with a soft but hard sell. Talking about adventures and how you need to pay a deposit to reserve your volunteering slot. Taking your details over the phone and agreeing to a travel plan, with no given itinerary. Seem so stupid afterwards as, if you look online, they've been investigated! They young outgoing people on impulse. Never again

Global Work & Travel UK

Hi Alexander,We’re sorry to hear you feel this way about your booking experience with us.We have very strict deadlines for our intakes, which are due to factors like visa submission dates & cut offs, season variables, intake capacity for our offices and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis.When you talked to our team on the phone, they were simply trying to save you any disappointment from missing out on a spot, as we’re unfortunately unable to reserve place without a deposit as this is taking away from another potential customer.Nonetheless, we pride ourselves on providing a premium service to all of our customers so we like to get feedback from all stages of the process as we are continuously focused on improving our services & customer experience. We encourage you to email [email protected] so we can rectify your concerns.

Maria Bulmer 5 years ago

Negative experience: **URGENT** SCAM ALERT Do not book with global work and travel Co. They are a scam. I was naive enough to believe their pressure tactics. I paid over £1000 and was told I would lose out on by deposit of £350 and a small cancellation fee if I were to ever cancel. I cancelled my trip and was told I was only eligible to £350 Refund as that is what I was told. I dispute this and know for a fact I was told I could have a fully refund, minus a small cancellation fee and the deposit. I have tried to ask to access to the telephone calls under GDPR regulations but they have gotten back to me saying it is under proprietary intellectual property. I have been battling this scam for months now and I get emails from them late at night, 11pm and it sometimea takes them over a week to get back to me. Their office hours online state 9am til 7pm. Why on earth would I be emailed at 11 o clock at night from a 'legitimate' office company. Customer service have been very rude to me about this as well as nasty. I am warning everyone to not book with this company as they will try and sell u a good deal but in fact just only want to take your money. When I asked them what they actually do for me, they couldn't answer me. They told me I have to book the flights myself, get a job myself, find my own accommodation, sort out my own travel insurance and visa ect. So what was the point in booking with them if you still have to do it all yourself. **SCAM ALERT - DO NOT BOOK**

Global Work & Travel UK

Hi Maria,We're sorry to read that you think we're a scam and you feel this way about your recent experience with us. However, we can assure you that The Global Work & Travel Co. is a worldwide premium gap-year company with over 10 years of experience. We pride ourselves on providing incredible service to all of our customers and we’re disappointed to receive feedback like this, as it does not align with our core values and mission.We assure you that we have taken this feedback very seriously and have investigated this incident further to ensure it is dealt with appropriately.Firstly, you submitted a cancellation request stating that your circumstances had changed and you are unable to go on your trip. In response to this, our Cancellations Team proceeded to respond with your entitlements in regards to this cancellation, as per the Terms & Conditions you agreed on. After receiving these, you expressed that you did not know there was a cancellation fee, despite our team letting you know when you booked that the deposit was non-refundable & that you would incur a fee if you chose to cancel.Our dedicated team agreed to review previous call recordings to ensure you were not told otherwise. Upon careful review of phone conversations, we confirmed that at no point during a call were you advised that you would be entitled to a full refund.After receiving this information, you requested access to the call recordings. Whilst we're unable to provide copies of call records, we did thoroughly review these calls to verify nothing slipped through the cracks. We then gave you the option to place your trip on hold or continue with the cancellation. Our Cancellations Team emailed you and you promptly accepted our refund.In regards to our office hours and emails, we are a legitimate international company that has offices located in various countries and timezones around the world. This explains why you received an email at this time.Once again, we are sorry that you feel this way about your experience and it is a shame that you have chosen to cancel, as our trips have many inclusions and they're one of the main reasons why over 40,000 customers have chosen to travel with us.Kind regards,The Global Work & Travel Co.

Morgan Redman 5 years ago

Negative experience: I had a personal experience with them, tried forcing me into paying a £350 deposit. Pushed and pushed when I refused they then attempted into forcing me into paying £50 instead. I still refused and got off the phone. My girlfriend however did not feel like she could refuse to pay, they pushed her into paying a £350 deposit without informing her entirely surrounding the details of her trip. She was told that nothing had been booked and that she couldn't book her flights because they did not even know the dates she would be going. She then received a call the very next day trying to get her to pay another £1600 or so ... Due to certain circumstances she had to cancel and has since decided that it is not something she wants to do in the future and just wants to get her money back as £350 is a lot for an 18 year old. She is now being told that her deposit is non refundable because they have "expensive overheads" when being asked to elaborate she was told they could not disclose that information. The guy that was on the phone was rude and arrogant and just did not care. Company is a complete scam. All she wants is her money back because she feels like it has been robbed from her. Distugsting company.

Global Work & Travel UK

Hi Morgan,We're very saddened to receive this review and very sorry that you and your girlfriend feel this way about your experience with us. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our reps were simply trying to save you any disappointment from missing out on a spot.In terms of your feedback, you are correct that a trip deposit is generally non-refundable. This offsets costs in creating your booking in the first place and taking away a spot from another potential customer. We make booking conditions known before you book with us, in fact, she was required to scroll to the bottom of our T&Cs first, before she was able to agree to them and proceed. We then also have a few checkboxes which she needed to agree to in order to book. She couldn't have completed registration for one of our trips if she didn't scroll to the bottom of our T&Cs and also manually tick the box agreeing to them and the separate box acknowledging that her deposit is non-refundable, before she completed her booking. We do also mention at the same time our Lifetime Deposit Guarantee (which other travel companies don't offer), so if something comes up and she can't travel now, she can still use it at a later date or even transfer it to someone else instead.Please feel free to contact us on [email protected] so we can try rectify what you felt went wrong. Thank you.

Ashleigh Saunders 5 years ago

Positive experience: Orientation presentation with Kirsty was really informative and definitely made me feel at ease about being here in London for the first time! A star lost for not being placed in the same room in the hostel as the person I am travelling with, as they did initially say this wouldnt be a problem. Another star lost as we we were told we would have an arranged interview prior to arrival - but this did not happen. The day after we arrived we received information on our interview for Friday- 5 days after our arrival. A little dissapointing as it did cause some stress about our arrival. All in all, so long as GWT provide the support they have promised, a good organisation to help you find your feet :)

Global Work & Travel UK

Hi Ashleigh,The Global Work & Travel Co. prides itself on providing a premium service to all of our customers, so we were hoping for some feedback on how we can help make this a 5-star experience for you? If you could please get in touch via [email protected] that’d be great! :)Thanks!

Emily Abel 5 years ago

Negative experience: I called to get information about how the volunteer process worked. Very good customer service until they asked for a £350 deposit out of no where and were very pushy when I refused since I had received minimal information on the trip and was expected to pay another £1200 in a few days. Do not feel comfortable using this company.

Global Work & Travel UK

Hi Emily,We're very saddened to receive this review and very sorry that you feel this way about your experience with us. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cutoffs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our reps were simply trying to save you any disappointment from missing out on a spot.We pride ourselves on providing a premium service to all of our customers and we would like to hear more about your experience with us so we can address your concerns and make improvements where necessary. Please give our team a call or feel free to contact us on [email protected] so we can try rectify what you felt went wrong. Thank you.

Sophie Fisher 5 years ago

Negative experience: if you’re looking to do a gap year do not go with this company, ridiculous prices and within the first 10 minutes of the introductory phone call you will be forced into paying a £350 deposit. Then later over a thousand pounds for the whole trip! i soon realised all this company wants is your money but it was too late by then when i rang up just 2 hours later to cancel, the assistant on the phone said I could get my refund since it was only earlier that same morning. I then had a snappy manager on the phone with me who said he would review it and get back to me. Then lied about what was said in the official phone call official recording and refused my refund. SCAMMERS stay away

Global Work & Travel UK

Hi Sophie,We're very saddened to receive this review and very sorry that you feel this way about your experience with us.We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut-offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our reps were trying to save you any disappointment from missing out on a spot.Upon investigation into the phone call, we understand that a deposit was not discussed in the first half-hour of the conversation.However, we have learned that there was a miscommunication between our members in regards to the refund. Therefore, a Manager has been in touch with you and has offered you a refund which you have now accepted.Best wishes with your future travels!

BREE WORDEN 6 years ago

Fantastic experience: Almost too good to be true! Daniel, Katy and Kirsty have been a fantastic team and made sure that everything has been breezy. By uncomplicating my whole trip they have given me (and my family; love you mum) heaps of piece of mind and made it super easy to start work! I can't wait to travel on super cheap flights through Europe and tick off at least 10 more locations in the next few months Thankyou so much for giving me the opportunity to come to London and explore more of the world with no regrets

Global Work & Travel UK

Hi Bree,Thank you so much for taking the time to share your experience with us!We're thrilled to hear your feedback and that you had such a positive experience with Daniel, Katy & Kirsty and that they were super helpful throughout the entire process.Thanks for travelling with The Global Work & Travel Co.

Emma Baulis 6 years ago

Fantastic experience: The staff have been really helpful so far, definitely suggest for a first time working holiday as there is a lot that goes into it that I wasn’t aware of. Feels really reassuring to have ongoing support throughout my time here :) You feel so much more comfortable to move to the other side of the world having a job lined up, accomodation and help to set up bank account etc. Would not have had the courage to do it on my own!

Global Work & Travel UK

Hi Emma,Thank you for choosing The Global Work & Travel Co. for your trip!We're so thrilled you had a 5-star experience with our team and that they were able to reassure you with ongoing support throughout your entire time abroad. We're over the moon that you felt so comfortable to mvoe to the other side of the world because of the support our team provided.We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Crystal Reid 6 years ago

Fantastic experience: So so helpful and reassuring to know I had the support when ever needed. Katy and Kirsty helped me feel so confident in every decision made giving loads of details. Jobs aren’t as close to major cities as I’d hoped but the girls easily made me feel confident explaining the cheapest and best way to travel either way. Would definitely recommend!

Global Work & Travel UK

Hi Crystal,Thanks for taking the time to write such a positive review!We’re super happy you had a great experience with plenty of support from your Trip Coordinators Katy & Kirsty. We're thrilled that you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service.We also love hearing that you’d recommend us around!Thanks for travelling with The Global Work & Travel Co.

Rebecca Wazzy 6 years ago

Fantastic experience: Everyone within Global work and travel company has been very helpful with any type of questions that we have had throughout the journey here. In the orientation meeting everyone face to face was very reassuring and informative. Any questions that we had were answered with very easy details to remember.

Global Work & Travel UK

Hi Rebecca,Thanks so much for taking the time to write such lovely feedback!We are so glad that our team were so helpful and answered all your questions for you. We also love hearing that you were very reassured in orientation.Thanks for travelling with The Global Work & Travel Co.

Kate Tobias 6 years ago

Fantastic experience: Absolutely amazing! Had a job before I even left Australia, helped sort my phone, bank, visa everything. Kirsty and Katy were so lovely and helpful I felt so at ease and like i knew what was going on even though I was terrified and moving to the other side of the world! I 100000000%recommend

Global Work & Travel UK

Hi Kate,Thank you so much for taking the time to share your experience with us! We also love hearing that you'd recommend us around.We're thrilled to hear your feedback and that you had such a positive experience with Kirsty & Katy and that they were super helpful throughout the entire process.Thanks from The Global Work & Travel Co.

bradley mead 6 years ago

Fantastic experience: Has been easy and great. Reccomend to anyone looking for the experience

Global Work & Travel UK

Thanks for the positive feedback, Bradley!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience.We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Jordan Harris 6 years ago

Fantastic experience: Kirsty was very helpful in the orientation and made my experience here that much easier

Global Work & Travel UK

Hi Jordan,Thank you for choosing The Global Work & Travel Co. for your trip!We're so thrilled you had a 5-star experience with Kirsty and that she was helpful, filled you in on everything along the way and made your experience so much easier.We're over the moon that you had a great experience with us!

Kyle Grandovskis 6 years ago

Fantastic experience: Global work an travel have been absolutely amazing! The ladies have been very helpful an gave great guidance to start my working holiday couldn't ask for anything more Thanks

Global Work & Travel UK

Hi Kyle,Thanks for taking the time to write a such a positive review!We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service.Best wishes from The Global Work & Travel Co.

Stuart 6 years ago

Negative experience: Don't take this service. Company preys on naivety of young prospective travellers with pushy sales tactics and glossy marketing. There is a reason they have a website as good as they do, and that reason is so they can pull you in straight away and take a £300 deposit. If you are foolish enough to pay this (like i was) you are then at risk of being extorted out off 1000s of pounds for their so-called "service". There is no way you can trust a company with a such a patchy history (they were prosecuted by the Australian government). Make your trip arrangements yourself it is simple, more fulfilling and far cheaper.

Global Work & Travel UK

Hi Stuart, thanks for sharing your opinion and thanks for the compliments on our website design. We are saddened to hear your disapproval of our product, and it’s unfortunate you didn’t actually travel with us or use our service to be able to share a first hand experience. With over 35,000 travellers having been abroad with us and several thousand 4&5 star reviews across the web, we do believe we’re doing something right. However, we’re all ears on how we can improve your opinion and thus we invite you to share your feedback to us at [email protected]. Thank you.

Nina Prarie 6 years ago

Positive experience: Helpful but still a scam! Be aware as soon as you call they will not stop contacting you and will tell you there are not enough spots left if you don’t pay right now, do not pay until you have read this. Some of the staff are lovely, Kirsty and Katy very helpful! Most of the work you will do yourself they do not to do it for you. Be careful if you buy there insurance or flights!! Way to expensive, they will try to convince you otherwise but it is not necessary as it will take you a few minutes to look to find cheaper flexible flights online. The airport transfer is Heathrow to Paddington, which is a good inclusion. The rest of the airport transfer is simply directions, which don’t really work to go on the tube with luggage (unless your a really light packer), I would recommend to the company to include a taxi in the airport transfer. They are very helpful with resumes and will find you a job... not necessarily in the field you want, there are only 4 options to choose from, my advice is get them to discuss this with you before signing up. The things they give you for ‘free’ SIM card -only 2gb data which is debatable whether it’s enough or not.., phone charger :) Things they set up for you - bank account (they make you do it yourself anyway with help) , national insurance number (they make you do it yourself anyway). However if your nervous it might help you to have the support there. They will book you a hostel for 4 nights, will not include breakfast, which for some will matter others it won’t. The best thing about it is that they store excess luggage , easy to meet people! And the London inclusions where really fun. *I did write a four star review the other day at the office, the orientation was great.Afterwards chatting to other global work and travellers, I was mortified to find out how manipulative the company had been to them. I don’t think that you want your company to be viewed in this way, and it doesn’t need to be. Just review the way you get people to sign up and I think any negative reviews will change :)

Global Work & Travel UK

Hi Victoria,Thank you for taking the time to share your experience with us. We are very sorry to hear this, as we thrive on feedback. However, we got some great 5-star feedback from you the other day on Consumer Affairs, when you concluded that you were extremely happy with the inclusions and service you'd received so far, the only issues you'd had were with the flight providers. We have 5,500+ positive reviews across Reviows.io, Trustpilot, Google Reviews, Consumers Affairs, BBB. Our reviews certainly aren't fake just because they're good, and if you click on the past reviewers you'll see most have left reviews before for other companies and places too. Please feel free to contact us on [email protected] so we can try to rectify what you felt went wrong. Thank you.

Dylan A 6 years ago

Negative experience: Enquired early this year for UK departure in September, was contacted a few times by a sales consultant who was pushy and wouldn't take no for an answer. I eventually paid the holding deposit after doing so I was told I would be contacted in the coming weeks regarding jobs and departure dates. Never heard from them again... it is now November, I am in the UK have managed to get my own job and house with no problems. May have lost my holding deposit but Ive saved myself $2000+. Don't go through an agency, it's so easy to do it yourself. I'm still waiting for any contact from them also but it's all good now I don't need their help. ✌

Global Work & Travel UK

Hi Dylan, we’re sorry to hear you feel this way about your experience with us. We truly get upset when we hear feedback like this, as it goes against our organisation’s vision and purpose. We pride ourselves on providing a premium service to all of our customers and we would like to discuss your concerns further, as we will gladly take on board your feedback as we continuously focus on improving our services & customer experience. We really encourage you to email us about this so we can investigate all aspects of your complaint, including your dissatisfaction with the communication or lack there of and customer service from our team. Please feel free to contact us on [email protected] so we can try rectify what you felt went wrong. Thank you.

Caroline Lawson 6 years ago

Negative experience: Paid over 1000 pounds and They never contact you again. beware they take your money and then leave you to do everything on your own! I went to Australia I did my own flights I found my own job I found my own place to live and found my own farm work and sorted out my 2nd year visa all on my own waste of time! They paid for a hostel for 5 nights which don’t cost 1000 pounds I stayed there for two weeks and paid for the rest of the time out of my own pocket, While I looked for a job. This company ruin my experience of traveling on your own!

Global Work & Travel UK

Hi Caroline, We're sorry to hear you feel this way about your experience with us back in 2017. We truly get upset when we hear feedback like this, as it goes against our organisation’s vision and purpose. We have however looked into your feedback & travel history, and can advise that our system shows that you were offered all the included trip inclusions, and you had extensive contact with our team throughout your stay in Australia.You did choose to arrive straight into Perth, whereas it’s usually a requirement to arrive in Brisbane so that you can attend orientation and to receive your other trip inclusions at our Global office on the Gold Coast. Our Arrivals team worked very hard to find you opportunities and it was made clear from the start that you need to be open & flexible to job types and locations. You noted that you weren't open to other locations as you wanted to stay in Perth and unfortunately we didn’t have any partner organisations there. Finding work can be scarce there so you were told you would need to be completely open to the roles you were offered.You were then given three different job opportunities. The first you declined, the second you were offered and they didn’t hear from you again and the third you were offered a trial that you later cancelled. If you were unsatisfied with the contact you were given you could have easily contacted your Trip Coordinator so they could rectify the situation, however, last time we spoke to you you were still in Perth and we still had no available opportunities for you there. You mentioned you were going to head home as you couldn’t find a job so we told you to let us know if you decided to move to a different location so we could look elsewhere for you.Had you been more open to other locations you may have had a better experience. Our 35,000+ customer list and growing makes us one of the most travelled gap year companies in the world, and it's a shame you didn't get to experience the premium service that we offer our travellers. Feel free to contact us on [email protected] so we can try to rectify any of your concerns. Thanks.

Liezl Strachan 7 years ago

Fantastic experience: Everything happened so smoothly! I just finished my orientation with Kirsty and the team here in London have thought of every small detail to get me going, from outings during the day to a mobile number and even helping setting up a bank account! The whole process has been super easy! I would highly recommend them! I look forward to starting my job in a couple days! :)

chelsea fraser 7 years ago

Fantastic experience: Arriving in another country by myself seemed totally daunting, but with the step by step instructions and airport transfer ticket supplied by Global Travel it was made easy. 5 nights accommodation organised for you makes it easy to settle in and the orientation meeting at the Global office explains everything you will need to know to have a safe and enjoyable trip.

Kate Barnes 7 years ago

Fantastic experience: After arriving in the UK 2 days ago I have received a tremendous amount of help. The orientation was very detailed and answered all questions or doubts I had. Very pleased with Global and what they have done for me so far. Would highly recommend them!

Vocalic Lemur 7 years ago

Fantastic experience: Global work and travel has been a great experience, travelling can be confusing with all the small things you need to get right especially if you want to be able to work! The team have been extremely helpfull with the whole process

Global Work & Travel UK

Hi Vocalic,Thanks for taking the time to write a such a positive review!We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service.Best wishes from The Global Work & Travel Co.

Lucy Nunan 7 years ago

Fantastic experience: Orientation was absolutely wonderful, soothed any nerves we had and answered all questions, so friendly and welcoming made us completely comfortable! Arriving at the hostel was also so simple, no complications at all.

Vanessa Arndt 7 years ago

Fantastic experience: Global work and travel have been fantastic, Kirsty and Katy have been helping me with every step of the way for my work experience here in the UK. I would highly recommend going through global work and travel. This has been an amazing experience so far and I can’t wait to see what else is in store for me.

Global Work & Travel UK

Hi Vanessa,We are so glad Kirsty & Katy were so helpful every step of the way! We're over the moon that you had a great experience with us.Thanks for travelling with The Global Work & Travel Co.

Claire Allan 7 years ago

Fantastic experience: I found this company very easy to use! From the minute I called to get a quote and information before anything, to the moment I arrived in the UK to begin my adventure everyone I spoke to were very informative, friendly and extremely helpful! I had a job opportunity before I arrived in the country, and having a job, and accommodation before I even arrived was an amazing relief not only to me but also my mum! Kirsty and Katy are very easy to work with! You will never feel as though you don't have someone to talk to or go to for questions! They are always willing to help and are accessible at all times! I would highly recommend the use of Global Work and Travel for anyone looking to experience work overseas and the convenience to travel whilst over there!!

Global Work & Travel UK

Thanks for the positive feedback, Claire!We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience.We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Ashley Vārna 7 years ago

Fantastic experience: Landed in London with zero issues and gave the girls a call, Katy and Kirsty were super happy and enthusiastic and welcomed me with open arms at my orientation! I got a job through Global a few weeks before departing thanks to Katy and Kirsty has looked after me with all my pre travel stress and random silly questions! I was initially worried the whole idea was too good to be true but the girls are amazing and I would so recommend this to anyone wanting to go on an adventure with some support!!

James Dickinson 7 years ago

Fantastic experience: Since the start of my experience, Global Work and Travel have looked after me extremely well. They have made the process of coming from Australia to the UK and being able to find a job here extremely easy. All the staff have been brilliant help and accessible. Would recommend going through this company to anyone.

Siran Delice 7 years ago

Fantastic experience: Kirsty and the team was extremely helpful when we arrived and we were very well looked after. During the first week of our London stay, we were set up with sim cards, bank accounts, complimentary tours and more information we could possibly need. They definitely helped us feel confident and comfortable.

Tom Jones 7 years ago

Fantastic experience: Just arrived in London and finished my orientation. The staff are great! Everything is sorted and I feel very comfortable starting my adventure. Would absolutely recommend for any first time solo travellers

Mat Crellin 7 years ago

Fantastic experience: Great help definitely a must do for anyone that is a little unsure.

Leave your opinion about Global Work & Travel UK:

1 = bad
5 = Excellent

Global Work & Travel UK appears in the following listings:

Other travel agencies that might interest you

WTOCard.com

WTOCard.com

See address and contact data
Fox Court, 14 Grays Inn Rd - WC1X 8HN, London
+442070467186
Worldwide Travel

Worldwide Travel

See address and contact data
88-90 Hatton Garden - EC1N 8PN, London
+442074048900
Abbey Ireland & UK

Abbey Ireland & UK

See address and contact data
1- 3, Staple Inn - WC1V 7QH, London
+442077307182
1.1 (183)
lastminute.com

lastminute.com

See address and contact data
2nd floor, Clerks Court, 18-20 Farringdon Ln - EC1R 3AU, London
+442083961209
4 (200)
Your Golf Travel
Your Golf Travel

Your Golf Travel

See address and contact data
Cloister Court, 22-26 Farringdon Ln - EC1R 3AJ, London
+442073365340
5 (5)
Almont Group
Almont Group

Almont Group

See address and contact data
6 Snow Hl - EC1A 2AY, London
+442039813000
Travioor Ltd

Travioor Ltd

See address and contact data
First House, Baker's Yard - EC1R 3DD, London
+442038176083
3.8 (19)
Reed & Mackay

Reed & Mackay

See address and contact data
Farringdon St 25 - EC4A 4AF, London
020 7246 3333
2.8 (37)
Red Sea Holidays

Red Sea Holidays

See address and contact data
Snow Hl 4 - EC1A 2DJ, London
020 7332 2670
5 (1)
Corporate Traveller Clerkenwell
Corporate Traveller Clerkenwell

Corporate Traveller Clerkenwell

See address and contact data
108 Clerkenwell Rd - EC1M 5SA, London
+442073248320
5 (1)
Fidelity Travel

Fidelity Travel

See address and contact data
34, 67-68 Hatton Garden - EC1N 8JY, London
+442083122265
3.2 (24)
AERIALROUTES

AERIALROUTES

See address and contact data
145, 157 St John St - EC1V 4PW, London
+442071833078

Add your travel agency to our directory for free

If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.

Add your company for free

The largest directory of travel agencies in United Kingdom

Find the best travel agencies near you