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Fantastic experience: Just returned from a month travelling around Thailand using this company and I can honestly say what a fantastic holiday we had We first spoke to Selena and we told her what places we wanted to go and she came back to us within a few options witch she tinkered with to suit our needs We visited Bangkok, Krabi, Koh Yao noi, Phuket, Phi Phi and Koh Samui We had 3 internal flights, 3 internal private speed boat transfers and private road transport by a company the you destination Asia . Every new resort we went to we had information waiting for us regarding onward travel to the next place I can’t tank this company enough for making our trip effortless and stress free Will definitely be using this company again and would recommend them to anyone Many thanks Nick & Jeannette

Fantastic experience: This was our first time dealing with Luxtripper - we were in touch with Steven who was great! We initially had 2 destinations planned which he found good deals and hotels for, with a good airline/airport. We requested many different changes to the quote and multiple options but nothing was too much for Steven - always happy to help! A month after booking the trip we needed to add a third destination for which Steven sorted out for us swiftly! Great service, good hotels, transfers etc. and will defo be using again!

Fantastic experience: I tried to book my trip with several different travel agents but Luxtripper were the only ones who could offer me what I requested and within budget. Very friendly booking agent too.

Fantastic experience: Fantastic company!! Really go the extra mile to deliver on customer service. Will be return for all future holiday bookings.

Fantastic experience: We have booked with Luxtripper for the second time now and we start our holiday in January 2026. Choosing Luxtripper again was entirely due to our previous experience of our holiday in Kerala, India and the close attention we were given by Lux agent Faith Bano. If you want to book with Luxtripper and have a wonderful holiday at a good price, then get in touch with Luxtripper and ask to speak to Faith. Her attention and helpfulness was second to none and she is a great asset to the company. We are returning to Kerala and wanted to do things a little differently, Faith was able to adapt our trip so that we have new experiences as well as different hotels. Faith showed great sensitivity to our travel arrangements and flight times, she really couldn't do enough for us. I have to say that our time in Kerala last year was made special by the efforts and attention from Luxtripper and Faith Bano so we know what to look forward to. You won't be disappointed. Next year we hope to try Sri Lanka and we'll be giving Faith a call.

Fantastic experience: Classic Kerela tour Excellent company Thomas done a great job with all the arrangements even had an upgrade unexpectedly which was a lovely surprise, nouthing was to much trouble,,communication was great from start to finish ,would use this company again .

Fantastic experience: Having just returned from our tour of Kerala we wanted to praise Mr Saji, our extremely professional driver through some tricky road conditions! He was always very smart, as was the car. He was very courteous and did everything to ensure that we enjoyed our holiday. Highlights include guided tour of Cochin with Tommy, the trek in Periyar Tiger Reserve and Xandari houseboat in Alleppey. We would definitely recommend Mr Saji, Kerala and Luxtripper.

Fantastic experience: Impressed! We booked having never heard of this company so I was a bit doubtful but will definitely be booking again! We had a wonderful trip to Kerala and really felt we got our money's worth with some fabulous stays and inclusions. Thoroughly recommend!

Fantastic experience: Just booked Sri Lanka with Steven, he was very informative and patient with me as I swapped and changed my mind. The quotes were very detailed and all questions were answered. Can’t wait for my trip now

Fantastic experience: I haven’t gone on my holiday yet but my feedback will be in regards to the booking experience. Sandra has been very helpful and very attentive. Just wanted to show my appreciation. Thank you for being very professional and giving me and my family the personalised trip we asked

Fantastic experience: Excellent customer service Dean couldn’t have been more helpful. Answered all my questions and searched for the best deal for me. Was amazed at the price we got this holiday for. Would recommend this company before booking with any where else

Fantastic experience: Not our first time booking through this company. Their service is outstanding and prices are very competitive. On this booking, Steven looked after us and he was amazing. So quick at responding and very helpful. Thank you.

Fantastic experience: This is the second year in a row we have used this company. Last year for Sri Lanka and we're just back from their Kerala, India tour. The prices are so competitive it would be easy to question their validity but let me reassure you that what they advertise is what you get. All the hotels were exactly as named and the transfers and trips were seamless. From first contact, Jazz was amazing. Responsive, friendly, knowledgeable and always helpful. The agent in India, Pratheesh, went out of his way to come meet us, introduce himself, and even left us a present for our anniversary. The driver of our tour, Jojo, was amazing. He took of to extra places. not on the official tour, when he thought it was something we would enjoy. I have utter confidence in this company and it will be my goto travel agency in future.

Fantastic experience: I used luxtripper to book my Thailand adventure for December 2025 18 days in Thailand staying at 4 different locations including flights, accommodation and private transfers. Brain the sales agent was very polite and helpful to ensure I was happy and felt at ease being a female solo traveler . He found me 5 star hotels in good locations to make my trip an unforgettable trip which I can’t wait to go on 8 weeks to go eek I had an issue with one of the Hotels in the package he worked with me to insure I was happy and find a hotel that I would enjoy and feel safer in. Booking with brain had been hassle free, from start to finish he has been patient and helpful so I can make this a trip of a life time . Thank you Brain I would recommend him as an agent for a multi package .

Fantastic experience: Great and well organised holiday to South Africa and Mauritius.

Fantastic experience: We would like to thank Brian Talwar from Luxtripper for the fantastic service he has provided throughout our upcoming trip to Thailand . From the outset of us booking Brian has kept us informed of any changes to the booking , albeit slight , and has shown his knowledge and expertise in tailoring our holiday . Brian we can’t thank you enough and now the serious countdown is on ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: The level of service was first class and nothing too much trouble

Fantastic experience: We have just returned from one of the best holidays we have ever had to Bali! We booked this through Luxtripper, and our agent was called Daniel. He was so patient and knowledgeable and took his time to ensure we had the best deal. The whole experience was flawless, from the flights to the transfers to the hotels we could not fault it at all! We even got upgraded to the Royal Suite in our first hotel which was such an amazing surprise and totally made our holiday truly special. I will admit that I was a little nervous booking through this company, as I had not heard of them before, but since having such a great experience I will definitely be using them again, and have already recommended to all my family and friends. It is so lovely and refreshing to have good customer service these days, keep up the good work :)

Fantastic experience: Tony at Luxtripper organised a fabulous trip for us to Cape Town, then on to Kruger Safari and then on to Mauritius. Everything was planned superbly, fights , pick-ups, superb accommodation and day excursions. Nothing was too much trouble for Tony, he adapted everything to our needs without any problems or delays. I can’t thank him and Luxtripper enough.

Fantastic experience: We had an amazing multi city trip for 15 days and Mia was fantastic in communicating with us. Everything went smoothly and we thoroughly enjoyed ourselves. We are now booking our next trip.

Fantastic experience: I booked with Luxtripper for the second time, and once again the experience was outstanding. Mason helped us put together the perfect holiday package—5 nights in New York (Times Square) and 5 nights in Toronto, Canada. From finding the best deals to securing great hotels and flights with the right luggage allowance, everything was seamless. The process couldn’t have been easier. Luxtripper truly stands out as one of the best travel companies out there. Thank you, and I look forward to booking with you again!

Fantastic experience: Very helpful. I get a bit stressed when trying to arrange holiday but Kate has reassured me all the way. Thank you

Fantastic experience: Luxtripper was so helpful in everything regarding our holiday. They made the the booking of flights very easy as well as the journey being quick. The place was lovely and Steve, who helped us, was wonderful

Fantastic experience: Used these in the past very good service thats why we keep coming back

Fantastic experience: Amazing service. Steven has been a star helping with my holiday. Found it within our budget and all the things we asked for. He’s also been recommended by my sister as she always uses his service. The holiday to Doha was a 10/10. And the hotel and service was amazing. Thank you

Positive experience: Had a wonderful trip arranged to 2 destinations in Greece including the flight transfer from Crete to Rhodes. Slight issue with the baggage allowance on transfer for which a fine was incurred which AFT will be paying for. Will be using them again in the future.

Fantastic experience: Great customer service Alison responded very quickly to all my questions, was very helpful and accommodating with all my different holiday ideas and areas was not pushing to close a holiday allowed ample time for me to ask all other people about the holiday. Alison was absolutely fantastic

Fantastic experience: Steven was amazing he helped me find the perfect holiday definitely will be booking with him in the future too

Fantastic experience: SHEENA is so professional and patient - she took time and completely understood our expectations when booking our perfect holiday. You won't get better than Affordable Luxury Travel.

Fantastic experience: Excellent service from Jazz at ALT . Good communication throughout organisation of trip to Thailand . Everything went to plan -no issues at all. Good quality hotels & transfers arranged by Jazz. Would definitely recommend and will use again for future trips .

Fantastic experience: We did a far east Asia tour, started of in Singapore, Bali, Bangkok, Phuket and Kuala Lumpur. Faith Bano was our travel agent. She gave us the absolute best deal (trust me I shopped around), every destination was perfectly tailored to our taste and budget. Every transfer/ hotel/ location was on point. Highly recommend this company

Fantastic experience: Sheena was incredibly helpful, going through all of our options and made the whole booking process run very smoothly

Fantastic experience: When I contacted Affordable Luxury Travel from a google search they were very quick to reply with my request. After a few tweaks they came up with exactly what I wanted and a very affordable price. Will update after our holidays

Fantastic experience: Aiden was very swift and helpful with his replies to my enquiries. Very straightforward process to book with which saved me trawling through a lot of sites. Would happily use again. My son is really looking forward to his holiday.

Fantastic experience: Had a fantastic experience with Kate who booked our holiday, she certainly went above and beyond to get us the right price for our budget.Her service and communication was spot on, and got bk to me over a few days, we finally booked it. Affordable Luxury travel, ur lucky to have Kate and should be rewarded for her good work. Well done Kate, keep up the good work x

Fantastic experience: We have just returned from a Cape Town and Kruger Park tour with this company. The entire journey from booking to the actual tour was handled immaculately by Danielle and other members of customer services. The arrangements whilst on the tour itself were great and so professional. We cannot fault the company and certainly would recommend them. Mike and Shirley

Fantastic experience: Affordable luxury Travel is amazing travel agency Steven is 5* the best travel agent make my holiday special Thanks Steven

Fantastic experience: Very quick, efficient and friendly service, and a great deal too. Would definitely recommend

Fantastic experience: Very helpful. Nothing was too much for Alison who we had help book our holiday very polite, professional and friendly x

Negative experience: Locations are luxury, but that's about it. The hotels you stay in are 3-4stars, tired and run down (look amazing in the photos). Their customer service is possibly one of the worst I have ever had to deal with in regards to complaints. Would never use again.

Fantastic experience: Absolutely fantastic support and holiday options. We went to South Africa with ALT and the holiday was perfect- great itinerary, choice of hotels and activity options. Would definitely recommend and use them again for future holidays.

Negative experience: Almost got scammed by their biz website, well their staff are pretty rude too. Message rejected from Both of their emails. Wonder why hmmm...

Negative experience: I recently booked a luxury holiday to Sri Lanka and the Maldives for my family (3 persons) through Affordable Luxury Travels, at a cost of £30,000. We were assured by Daniel Taylor that our trip would feature world-class facilities and stays in 7-star resorts. Regrettably, our experience in Sri Lanka did not align with these promises. Contrary to the assurance of 5-star accommodations, we were placed in substandard hotels, including properties in Negombo, Jetwing St. Andrews, and Cinnamon Hotel in Colombo. These were far below the expected luxury standards, with broken commode, and the windows to the property would not shut properly which attracted lots of flies and insects into my room resulting in severely diminishing the quality of our holiday. Additionally, we were misinformed about the availability of business class on our flight from Sri Lanka to the Maldives. Upon arrival, we discovered that business class was available, necessitating additional payment for the upgrade despite the substantial sum already paid for the holiday. Our objective was to enjoy a luxurious, relaxing family holiday, which was compromised by unmet promises and poor service. When we raised these issues during the trip, we were told that nothing could be done since payment had already been made. This response reflects a lack of accountability and professionalism. I am extremely disappointed with the service provided by Daniel Taylor and Affordable Luxury Travels. The experience did not meet the expectations set by the agency, and I caution others to thoroughly evaluate their options before booking with this company.'

Fantastic experience: Fab holiday company - Gavin went over and above to find exactly what we want for our holiday. Amazing service.

Fantastic experience: Gavin went above and beyond to help us book dream holidays! Very happy with the service

Fantastic experience: Great company, with very competitive prices. I communicated with Gavin and he was excellent morning to night always available, early morning, late at night to price different options. very helpfull.

Fantastic experience: Absolutely fabulous holiday to Cochin and Kerala, from booking the holiday , places we stayed absolutely fabulous, the things we saw out of this world definitely would recommend this holiday to nature lovers or people looking for a relaxing holiday taking in local sights ,smells and nature.

Fantastic experience: What can I say absolutely fantastic holiday to Kerala from getting picked up at the airport to going home well looked after by everyone great itinerary great hotels great scenery great food and our driver Dileep fantastic

Fantastic experience: We had an amazing trip. The hotels booked were all amazing and our driver was great and so helpful and kind! Kerala is beautiful and I would 100% recommend this itinerary and this company!

Fantastic experience: Have just booked a holiday in Sri Lanka for January 2025. Service from Mason has been excellent. Hopefully the holiday matches the booking process.

Fantastic experience: I just want to thank ALT for an amazing holiday here in Thailand We have been here in phuket for just over 10 days, we are off to spend the last 5 days on Phi Phi Island. They have been there every step of the way during the planning, booking etc , and answering any queries I my have had before and during my travels And a big thank you to Gavin who advised me from the beginning, plus the customer services team I'll definitely use ALT to book my next holiday, hopefully the end of this year to India

Fantastic experience: what a fabulous holiday in kerala what a fabulous holiday in kerala , we me and my wife were apprehensive about going as only went to please my brother as it was on his bucket list , but so glad we did. The tour was organised by Tony from Affordable luxury travel and hotels and excursions wee fantastic, it really helped having a driver Ajeeshkumar who was fantastic, nothing was too much trouble for him and makes sure we were ok every night , even when we had nothing on a little text was received asking if we needed anything, makes a big difference as he was with us for the 10 days and made our holiday comfortable ans smooth well recommended both the company and our fabulous driver Ajeeshkumar

Fantastic experience: Kate was amazing and the Affordable Luxury Travel team were so helpful. We got stuck at Nairobi Airport because of flight delays and ALT were available every step of the way to make sure we had everything in place to get us to the hotel when we finally arrived. I have never had such a fantastic service from any other Travel agent. Thanks so much Kate and Team!

Fantastic experience: We have just returned from an amazing time in Kerala. From the initial pick up at the airport, our tour driver /guide Dileep looked after us extremely well and was able to suggest and adjust our itinerary timings to get the best of our experience. All the hotels were well situated and the staff welcoming and helpful. The food was varied, authentic and very tasty. There was a relaxed pace to the tour whilst still getting a opportunity for plenty of sightseeing

Negative experience: Extremely poor. We've been working with Jazz. He was very responsive when we were booking. We paid the deposit. Then a much cheaper option became available from another vendor. I asked Jazz if they'd match it and his responsiveness has dropped from without a couple of hours to more than a couple of weeks, between emails. Quite disappointed. I asked for my deposit back because they'd effectively stopped communicating with me. They initially said they would refund it, then didn't. I asked my credit card to overturn it, and they've been telling me that they want to give me my money back whilst arguing with my credit card company to keep it. Overall, an extremely dishonest organisation.

Fantastic experience: Great Holiday in Kerala Well organized holiday from start to finish. Jazz was very knowledgeable and tailored our trip to suit our needs. Great range of hotels and Luxury resorts which enabled us to have a great experience in Kerala, Guides and drivers were great and we were supported at all stages as we travelled. Jazz listen to what we require on a holiday, make suitable recommendations or alternatives if first choice not available. Dietary requirements sent to all hotels before hand by local representatives. We were extremely pleased with the local representative in Kerala, who checked by phone several times during our tour to ensure that everything was going well.The information sent via the internet app and the printed copy prior to departure was excellent. Excellent pre-travel advice and preparation were provided and the itinerary was excellent, along with a fantastic driver and tour guide in Kerala. It represents excellent value for money. Kerala is definitely a place we will return to in the future

Fantastic experience: Kerala Tour with Affordable Luxury Travel Kerala Holiday Exceeded our expectations in every way. We both have just returned from a Kerala holiday booked with Daniel from ALT. After booking I changed my mind on some hotels and even a flight change, nothing was too much trouble , he went above and beyond. I would 100% recommend this company , it was luxury and the tour we did was incredible.Our Driver Dilip who collected us from the airport was just the most kind and caring man who listened to what we were interested in and planned our days for lunches etc accordingly. The only days we were not with him were after the drop off in Cochin as we stayed 3 nights in the Fragrant Nature Hotel, which was a wonderful hotel and then we finished at the Marari Beach Hotel for 3 nights , absolutely fantastic. Dilip made the touring and sightseeing so interesting, he is so very knowledgeable and we learnt and experienced so much, this holiday exceeded every expectation.Anyone who is thinking about this type of holiday , I say just do it. The Kerala people are probably the most genuinely friendly, smiley and caring we have come across. They cannot do enough for you. Every hotel was so good and each and every one so very different giving you time, sights, sounds of areas. Never heard such loud crickets . The hotels were all wonderful as were the staff. Huge thanks to everyone involved. We will be back.

Fantastic experience: Had a super trip around Kerala in late March. My driver was friendly, helpful and punctual. The hotels I visited were wonderful. From start to finish, a well organised tour of this beautiful region of southern India. Highly recommended!

Fantastic experience: A wonderful experience in Kerela We have just about completed a wonderful trip around Kerala. We have visited Kochi (Brunton Boatyard) , Munnar (fragrant nature) Thekkady (spice village) Alleppey (blue Jelly houseboat) Kollam and Kovalam (both Leela Hotels) We have been eating evening meals and breakfast at all our hotels and all the meals have been wonderful. most importantly we have been treated so kindly by helpful and friendly staff everywhere and in particular had the most brilliant driver who has gone above and beyond to ensure we were safe and saw everything we needed A great trip and I will try my best to use this company again

Fantastic experience: Had a great 2 week tour in Kerala. Well organised and hotels were excellent.

Fantastic experience: Amazing trip in Kerala with a superb driver Ajeeshkumar. We would highly recommend this to anyone looking to travel to Kerala.

Fantastic experience: we had a fantastic holiday in kerela , beautiful hotels amazing scenery and the most lovely people ever

Fantastic experience: Great trip to kerala I had the driver Dileep who looked after me and my wife

Fantastic experience: We are at Marari beach resort at the tail end of our fabulous holiday with Affordable Luxury Travel. We have been enchanted at every turn during our two weeks away. All hotels have been superb, but for different reasons. Our guide and driver Dileep proved very knowledgable regarding flora and fauna and quite expert at Keralean birds. We’ve loved our holiday and would recommend to anyone.

Fantastic experience: All staff so helpful We have just had a great Kerala tour With great guides Thank you

Negative experience: Customer service shocking. Not interested in legitimate concerns about standards of hotels they include in their packages.

Positive experience: Very good. I only give 5 stars for perfect, so apart from lots of flight changes, one which I had to correct it was great. The driver Dileep was fantastic, hotels very good and clean.

Fantastic experience: Looks like you’re in the United Kingdom. Go to the British Trustpilot site Grant Herbert United Kingdom Reviews Review of Affordable Luxury Travel Grant Herbert 1 review GB Feb 2, 2024 Fantastic Indian holiday experience We have just arrived home from a 17 day holiday to India.We booked through Affordable Luxury Travel .I must say our holiday ran like clockwork .It was so well organised.Every step of our journey was tailored for ,We started in Delhi and travelled eventually to Kerela .We stayed in a hotel called Craganoor .This was wonderful maybe a little longer would have been good,We went on the Alleppy backwaters .This was a more rustic feel ,but catered for wonderfully.on one of the boats and finished off at Marari beach hotel.It was totally a most wonderful experience .I must state everything was tailor made for our requirements.Looking forward to our next trip and wont hesitate to book with Affordable Luxury Travel again.many thanks Date of experience: January 15, 2024 Choose country United States About About us Jobs Contact Blog How Trustpilot works Press Investor Relations Community Trust in reviews Help Center Log in Sign up Chrome App Businesses Trustpilot Business Products Plans & Pricing Business Login Blog for Business Follow us on Legal Privacy Policy Terms & Conditions Guidelines for Reviewers System status Modern Slavery Statement © 2024 Trustpilot, Inc. All rights reserved.

Fantastic experience: We have just returned from a wonderful holiday in Kerala which we booked through Affordable Luxury. Everything went exactly to plan. We were met at the airport by our driver and we were well looked after by him for the duration of the trip. The hotels selected for us were beautiful. We would be very happy to use this company for future holidays.

Fantastic experience: We have recently returned from the ‘Enchanting Kerala Tour’ with an itinerary set up with Daniel who couldn’t have been more helpful. It allowed for a good mix of tour and rest time which suited us. Ajeesh, our driver, collected us from the airport and was with us throughout. We felt safe with him, and he was always on hand throughout the trip. He was always ready to make any adjustments to the trip with things we saw, or he suggested. Thomas our tour manager met with us and made sure to keep in touch via WhatsApp to ensure there were no problems during our stay. The recommended hotels were wonderful and met all our expectation and beyond. I think our favourite being “Spice Village” at Thekkedy. Another highlight was the Blue Jelly cruise and night on a houseboat. I’m sure that we will use Affordable Luxury Travel again and would not hesitate to recommend them.

Fantastic experience: Everyone involved at Affordable Luxury Travel seems to take a real pride in their job and cannot do enough for you. From explaining and tailoring the original programme on enquiry right up asking how our trip home went. They have a huge amount of knowledge about Kerela and put together a superb programme that enabled us to experience this amazing region. Our driver looked after us throughout the trip and the air conditioned transport was a comfortable haven away from the hustle and bustle outside. I would wholeheartedly recommend this company to anyone wanting to experience Kerela in all of its raw beauty. Thank you so much.

Fantastic experience: A fantastic experience, well organised and with great support all through the trip. After a great and interesting tour of Cochi, we were escorted by our excellent driver/ guide Krishna. He made our trip both easy and fun; nothing was too much trouble. The hotels (including an upgraded room organised by the company) were all excellent. The food was delicious and the people friendly and fun. Highly recommended!

Fantastic experience: Wow! This trip really lived up to our expectations and more. From the start, Tony was really helpful when booking the holiday and changing the flights to our local airport. Meeting Thomas, the travel rep, at our first destination gave us confidence that we had a local contact if needed… but it was only needed to say ‘thank you’! The itinerary really immersed us in to the sights of Kerala at a comfortable pace and the hotels were superb with welcoming staff. Our tour was made possible by Krishna, our driver, who calmly and professionally navigated us around the sights of this wonderful region, while we relaxed in the comfortable and air conditioned mini bus. On my experience I would definitely recommend this travel company … I’m sure we will be planning our next trip with them!

Fantastic experience: Took the Enchanting Kerela tour superbly arranged by Affordable Luxury Travel. Everything so well organized. Beautiful country, top class hotels and everyone so friendly and helpful. Highly recommended.

Fantastic experience: We used Affordable Luxury Travel to book our private tour in Kerala. Daniel made the booking process very easy and we were not disappointed when visiting a new part of India. Kerala lived up to expectations and the hotels booked by the company were lovely and we had a delightful driver for the duration of the trip. The local rep Thomas was also very helpful and kept in touch with us. We would definitely use the company again but would also highly recommend a visit to this beautiful and interesting part of India.

Fantastic experience: We have recently returned from a two and a half week tour of India with Affordable Luxury and thoroughly recommend the company. All the hotels were excellent and all transfers, transport and trips were first class. We did not need to worry about a thing, as all our needs were catered for with professionalism and the utmost courtesy. It was a fabulous experience throughout with a great tour of the Golden Triangle with a dedicated driver at our disposal for the whole trip and informed, English-speaking guides who were committed to entertaining us and providing the best possible service to us. All the hotels throughout the tour were top drawer, providing marvellous food and the naturalists in the two eco-hotels we stayed at in Kerala were particularly interesting and engaging. I cannot fault anything about Affordable Luxury and will definitely use them again.

Fantastic experience: Fantastic holiday in Kerala and the Maldives. Everything was perfect from the itinerary, hotels, food and drivers.

Fantastic experience: Had a lovely fortnight in Kerala with Sreejith my driver. He was so helpful. Great English. Always on top of itinerary. Excellent driver. Very attentive. So knowledgable. Responsive to all suggestions and requests. Being a lone female traveller he made the whole experience feel safe and interesting. The team behind him were also very supportive. Helping with last minute changes etc. Excellent communication and all round recommended

Fantastic experience: Simply amazing! The team asked us a few questions and put together a schedule to suit our needs and timescale. The team in India were incredible, attentive and looked after s so well. The guys in India made the difference between a great and amazing g trip

Fantastic experience: Ten day tour if Kerala. Our driver (Biju) was absolutely brilliant. So efficient and polite. Saw so many amazing sights. Loved the tea plantations and the houseboat. Personal tour of Fort Kochi with Usha was excellent. Great food. Lots of fun. Couldn't recommend highly enough! If you are a bit unsure, I would say " Go for it!"

Negative experience: Terrible company. I’ve paid in full for a dream holiday. They’ve changed. My accom 3 times. They asked me to move to a hotel 40 mins out of New York. I should be staying in central New York. They said the hotel was closed for renovations. I rang the hotel and they denied this saying Xmas time is their busiest time of year. They also have rooms available to rent for the time I’m in New York. This company lies to you. They also changed my airport after I’d purchased train tickets. They also haven’t provided me with my flight details. Hotel vouchers American train tickets and paid for trips despite the balance being paid in full ages ago. I’ve tried to speak to people there and they are rude. Do not use this company avoid avoid avoid.

Fantastic experience: Certainly a holiday of a lifetime! Went in October 2023 for a 2 week tour of Kerala. Hotels absolutely superb, each had its own beauty and character with wonderful food. Our driver Anil was great with excellent English, knowledgeable, very safe driving and looked after us very well. Thomas, our local Affordable Luxury Travel contact in Kerala was brilliant, in almost daily text contact to check everything to our liking and made an enormous effort on a stormy day to come and meet us in Kochi to welcome us. Kerala itself was beautiful with so much to see and such variety in landscape, flora and fauna. Would love to travel again with this company and have recommended this trip to many friends.

Fantastic experience: We spent 10 days around Kerala under the expert guidance of our driver and guide, Babu. He was so welcoming, with a lovely personality, as well as being immensely knowledgeable about the areas we were going to. He was always on time and we really enjoyed our experience with him. Affordable Luxury were easy to deal with and the activities, sights and hotels they chose really enhanced our experience. Chirag & Kelly

Fantastic experience: We have just returned from a wonderful 10 night tour of Kerala. From start to finish out trip was excellent, and it had everything we could wish for; Culture, Tea, Wildlife, Backwaters & Beaches. All were promised and Affordable Luxury Travel delivered on all fronts. What made the entire trip most special was our entertaining, friendly, and generous driver who was a real friend during our trip. It was through him we learnt most about the Kerala with his insights on life in the region. He was a real credit to the team, and appreciate our time together. Thank you very much!

Negative experience: The initial booking process was straightforward, staff were very quick to get back to us. Once payment was made things slowed down and information was held back on tour details. We were asked to leave a review multiple times PRIOR to the trip taking place. One of the pre-booked excursions was not in line with what we booked. We had a very good full-day itinerary, however, it turned out to be a mistery tour, even venturing into a questionable part of another country (Laos). The entire thing was a scam and a hussle aimed to get you to pay more at each step for "upgrades" OR to pay one of the tour guides to drive you back for 5 hours at the previously agreed time. My husband and I raised this with the ALT operators multiple times. The response and explanation that we received was sub-par. They tried to rely on excuses of contract / booking clauses that did not even relate to our tour. It's quite evident that ALT DO NOT perform any due diligence on the subproviders and end service that they receive. The biggest issue I have with this is that you pay a premium and it appears that ALT do not even know where you are going. I tried to call the emergency line but they hung up. I previously requested the tour operators info so I could perform my own research which I didn’t get back however, now I have their details a very low level search for this tour route/guide shows that they have form for this type of hustle, leaving people to either sit out and wait in the heat for a few hours or pay more for stops/attractions that are not planned in place of what they had booked. "Attractions" included cornering tourists to pay to enter a village with inhumane practices (Long Neck Village). Booking service was fine just wouldn't trust ALT to provide any transparency.

Fantastic experience: We booked our honeymoon through this travel company and we cannot recommend them enough. They were totally accomodating and booked our stay at the best hotels available - will definitely be booking with them again!

Fantastic experience: When booking Enchanting Kerala I was immediately impressed with the help and service received from Sean. Departure day arrives and we are met at Kochi airport by Anil who was our fantastic driver and looked after us for 2 weeks, taking us around this most beautiful State. It was the perfect Tour - city, hill stations, backwaters and beach. Everyone we met was so friendly and we would recommend this trip if you want to experience Keralan scenery and culture whilst enjoying a rest in amazing hotels.

Fantastic experience: After giving the booking process a 5* rating, we had great expectations for our holiday in Kerala and these were exceeded. It was a holiday of a lifetime and we have wonderful memories to keep. All the hotels had very different characters, were well appointed and served delicious food. We were astounded to find that we had a houseboat all to ourselves complete with boatman, waiter and chef. Our driver, Sandeep, could not have been more helpful and gave us an insight into the culture, flora and fauna of Kerala and made the travelling effortless. All the time, Thomas, the face of ALT in India, was in the background ensuring that everything ran smoothly. We felt in very safe hands. Everyone we met was friendly and welcoming. We highly recommend Affordable Luxury Travel and this tour of Kerala in particular.

Fantastic experience: We have just returned from a fantastic holiday in India. We completed Golden Triisngle which I have reviewed separately. Then moved onto Kerala, on arrival I received a message from Pratheesh the ground agent who stayed in contact with me the whole time and even checked I got back to UK safely. We stayed at two sites in Kerala Coconut Lagoon and Marari Beach resort both amazing sites using local traditions in their room layouts. The rooms are so comfortable. Both these sites have the most incredible staff who go out of their way to make you feel welcome. We also went to Alleppey and stayed on a houseboat. What a fantastic experience the staff on the boat were excellent. The tranquility and peaceful surroundings made for a wonderful holiday experience. I would highly recommend Pratheesh and his professional team from AFL.

Fantastic experience: First time we've used this company. Been perfect from start to finish. Everything has gone like clockwork. Great flights, excellent hotels and all private transfers. People have been shocked how much the holiday cost. Will be booking with them again ASAP.

Fantastic experience: Spent 2 weeks in Japan (Tokyo, Osaka and Kyoto) organised by affordable luxury travel. Very happy with the whole trip. Everything booked for us with detailed itinerary. Hotels perfectly located. Dedicated contact if and when we needed, available 24h whilst in Japan. Cannot recommend enough. Trip was amazing. Special Thanks to Daniel and Louise.

Fantastic experience: Just got back from an 11 day trip in India with my partner and we’re both super happy with the overall experience! Amazing service throughout the holiday and really organised! Drivers were there on the dot, tour guides were super informative. The manager, Thomas, also came to our hotel to introduce himself to us and explained he would help with any requests we had throughout the trip which we felt was a great gesture! Also, our driver babu which we had with us for 6 days was the best we could have asked for. He hands down made our experience one to remember, thank you babu! will for sure be using affordable luxury travel again.

Fantastic experience: Just back from a Thailand holiday and have to say how impressed I was with the organisation and service received by ALT. We didn't speak to them during our holiday because we didn't need to - every single thing ran like clockwork and the quality of everything from the hotels to the transfer was fantastic. After having bad experiences in the past with multi-centre holidays this was a joy and I can't wait to book the next one!

Fantastic experience: I would highly recommend alt as a travel company. The booking process was easy and flexible. The hotels were of a high standard and our driver Dileep was amazing. We particularly appreciated the flexibility while in India to arrange extra bird watching trips and sourcing excellent guides. Pratheesh at the local office kept in touch and was able to arrange upgrades along the way. Excellent value for money and would definitely book with them again. Also plan to return to India and would look to have Dileep as our driver and guide again

Positive experience: If you are booking a holiday with ALT, try and deal with a gentleman called Patrick. He has helped me constantly on certain issues and has been fantastic throughout the whole process.

Positive experience: We booked our honeymoon to Kerala to travel just after christmas last year and Jazz was very responsive in organising a wonderful trip. There were a few changes to our hotels after payment which we were not expecting but overall worked in the end. When in Kerela we were looked after very well with Tomas our company contact in Kerala who was regularly in touch with us. However, Dilip our driver made our trip the most memorable! He was very accomodating and gave us a very local and personalised tour and went out of his way to make sure we were having a great time. His local knowledge and contacts were impressive. Will book with AFL in the future :)

Negative experience: I booked 2 holidays with these for a party of 7. I paid the deposit, was put on a payment plan, but at no point was told if the payment plan wasn't paid on said dates, the holiday would be canceled or price increased. I contacted these a few month's after booking to be told the price has increased, I asked to change the dates and was sent an itinerary. I was happy with that but the advisor who I'd been speaking to was on annua leave, so I couldn't rearrange. Nobody will help you unless it's the person who did the booking. The person who did the booking contacted me when she was back off annual leave, to tell me she had good news, they could now do the original holiday for the original price, but we as a group decided to go ahead with the later date. I was then told that wasn't possible because they can now do the holiday for the original price. Obviously at this point I was not happy, a good few weeks down the line and I'm still no further forward, I've spoke to a manager who passed the case onto another advisor called Max, who was rude when I said I couldn't pay the £1000 deposit he was requesting. I refused to pay the deposit as he wasn't willing to send me a new itinerary to support the supposedly price increase. I requested a call from a manager to be refused as they don't deal with bookings. I've sent emails and had no response. It's fair to say, I would not, and will not recommend this company.

Fantastic experience: Can't fault these. I was reluctant prior to travelling but everything exactly as says on tin. Miss Wicki is absolutely fabulous. Ref Phuket March 2023

Fantastic experience: Will let you know after the holiday

Fantastic experience: Louise planned the perfect Japan holiday for us. It took a bit of time and several phone calls, but she worked on it until it was exactly what we wanted. We visited four cities (Tokyo, Beppu, Ossaka and Kyoto) in two weeks. The accommodation was perfect for us: Very nice hotels, centrally located. A representative met us at the airport with our train card, a map of Tokyo and pointed us in the right direction. It was the perfect combination of guidance and freedom to do exactly what we wanted when we wanted. It's really hard to say what was best, but the guided day trip to Mount Fuji ranks high. Thank you Louise!