TQ12 Taxis
Information about TQ12 Taxis
Opening hours
TQ12 Taxis Ltd, established in 2018 by Scott Winter. Starting out in the taxi world at just 16 years old, he used his experience from booking in jobs to taxi driving, to form TQ12 Taxis with a team of drivers.
Our reputation as a company has been built by being reliable, honest and having friendly drivers who care about the customers.
We work hard to establish good relationships with customers, local businesses and hotels in Newton Abbot and surrounding areas. There are many ways to book from calling to speak to a friendly office member to booking online, a variety of vehicles on fleet and drivers who have more than 25 years experience of taxiing within the local area and Nationally.
TQ12 Taxis run 4, 6 and 8 seater taxis pre booked 24/7
Our comment from TraTraTravel UK about TQ12 Taxis:
TQ12 Taxis is a highly regarded taxi service known for its friendly and professional drivers, as well as their punctuality and cleanliness. Customers frequently commend the company for providing a reliable and efficient experience, whether it's for airport transfers or local journeys.
Key strengths highlighted by users include:
- Excellent customer service with prompt and helpful staff.
- Drivers known for being friendly, courteous, and accommodating, making passengers feel comfortable during their rides.
- Consistently on time and with a well-maintained fleet of vehicles.
- Effective communication through texts for booking confirmations and driver details.
- A willingness to cater to special requests, providing personalized service.
However, some users have encountered issues with booking cancellations and delays, leading to mixed experiences in terms of service reliability. The company is actively addressing concerns and working to improve.
Overall, TQ12 Taxis promises a solid choice for anyone in need of taxi services in the area, often noted for their reasonable pricing and excellent customer interactions.
Services and Treatments
TQ12 Taxis: Reviews
Fantastic experience: Micheal was a friendly,patient driver the whole trip was excellent and we appreciated it and would recommend this taxi service to anyone wanting a efficient and painless experience
Fantastic experience: Excellent service to and from the station, thank you.
Fantastic experience: Came at the exact time we specified. Good job taxi driver
Fantastic experience: The service was outstanding, arriving on time and exhibiting remarkable punctuality.
Fantastic experience: Thank you for a most efficient service and excellent drivers. Most certainly will use again.
Fantastic experience: Service brilliant. Was on time and could find no faults with the service. Very pleasant and friendly driver!
Fantastic experience: We used TQ12 Taxis last night for the first time. We will definitely use them again. Time keeping , Cleanliness of Taxi and the driver excellent.
Fantastic experience: Had a great driver she was very talkative made me feel comfortable and she listened to me and kept conversations going. Would 100% recommend
Negative experience: Would give zeros starts if I could. The app let's you book trips and confirms them. Then to be left waiting. Call up to find out where your taxi is to find out a driver hasn't even been assigned to the job!!! Going seriously down hill lately.
Fantastic experience: Very nice driver and prompt service. Took us out to a remote location and used local knowledge to help us find the cottage! Thank you
Fantastic experience: Our driver was fantastic this morning. Will definitely use them again.
Fantastic experience: As usual tq12 were amazing airport transfer with our grandchildren would diffently recomend if you need to go on a journey Thank You
Negative experience: useless, unhelpful, rude
Fantastic experience: Best taxi company in the area, friendly and very well priced.
Fantastic experience: Michael arrived on time, was very friendly and the price was very reasonable. Great taxi firm.
Fantastic experience: Excellent service from start to finish , booked an 8 seater to Bristol from newton abbot and return, communication from the office girls was great and whenever I asked a question they got back to me very quickly and were always very polite and helpful , good drivers and especially mick the irishman on the return journey, what a lovely friendly chatty chap . all around very good would definitely use this service again , thakyou and well done .
Negative experience: If I could give less I would ... taxi booked for 3pm to get the 15.30 tain to exeter after 3 phone calls and now 15.22 told that our driver is on his way subsequently miss our train very disappointed...in the service not provided
Good Evening, I apologise to hear about the service you have received, please can you email myself details and I can look further into this Many Thanks Scott Winter Director
Fantastic experience: Mark. Really friendly and outgoing. Nice to have a pleasant driver who finds it easy to communicate. Very helpful.
Negative experience: Booked a taxi for 21:55, train was a little delayed so arrived at 22:05. got a txt at 21:50 that the taxi was there, I said on my way, then added later that we would be a few minutes late. As I arrived, taxi had gone. Other drivers told me he'd left over 5 min ago. The car came back as I was waiting, but the driver said he was already booked. He said h'd waiting for half an hour. I showed the txt proving he'd only waited 5 min. He became very rude and I let go. Lady on call was very clear that everything was my fault. So 10PM, no car and I today see a charge on my credit card. Avoid this company, they are a law on their own.
Fantastic experience: Excellent service. Lovely clean taxi, very prompt and friendly driver.
Negative experience: Booked a taxi and had confirmation via text it was all booked - fab, no issue. Checked back on phone later in evening and had a text to say it was cancelled. Called them up to find out why/book another and they said earliest they could do was 45 mins later (12.15am) - bit of a pain but no worries. Then got called at original time 5 times to say our taxi was here! Very grumpy driver as he had to wait 10 mins for us as he was 45 minutes early. Spoke to the office and very unhelpful. Bit of a downer on our night having to stress about this.
Good Morning, Sorry to hear about this, could you email us more details with pick up and drop off details on [email protected] and I will look straight into this and come back to you asap Many Thanks Scott
Fantastic experience: Very thankful to Gemma who took us home on Saturday night. Very reasonable price & comfortable drive.
Fantastic experience: Excellent service, prebooked, confirmation received and flexible by working with us when our times shimmered.
Fantastic experience: Thank you for such a wonderful service, very friendly and so helpful on the phone as I needed to get my teenage daughter home from the train station and mentioned that my daughter was nervous about getting in the right car etc and they sent all the details of the driver and car to me, was on time and got her home safely. Highly recommended, will definately be using again.
Fantastic experience: Great service friendly driver very polite will definitely use this cab firm again
Fantastic experience: All the drivers are friendly and reliable. I will admit to Gemma being my absolute favourite.
Fantastic experience: I booked a taxi for a ride to Bovey Castle on Saturday. The driver was punctual, the car immaculate and the service first class. I would highly recommend and will use TQ12 Taxis every time.
Fantastic experience: Really good experiences with these taxis; Damian on a wednesday, Jess on the monday. Both were happy to deal with less than ideal weather conditions and a lot of camping gear. Really appreciated the communication via text with confirmation of booking (even when having to delay pick up on the first trip) and arrival pf drivers. Great service all round
Negative experience: Terrible company not at all reliable, booked a taxi for when I finished work only to find out they cancelled it !!! The girl on the the phone was rude and obnoxious won't be using again and deffo won't be recommending them this isn't the first time I've had terrible service from them !!!
Fantastic experience: Excellent service and nice friendly, helpful drivers.
Fantastic experience: Very good service. Thank you
Fantastic experience: Very quick response. Driver was so lovely and chatty which was good. I will definetly be using your company again. Thankyou.
Fantastic experience: Great service! Bit of lost in translation on the type of car I asked for cause of my disability but we made it work
Fantastic experience: Top class service. Picking up my mother in law and dropping her off at her flat was fantastic. Patience is amazing. Well done Jess and Silviu. Thank you
Fantastic experience: I enjoyed my taxi drive with jess she was sweet and lovely on the way to newton abbot leisure from my house. I hope i can experience this again as we had a fun journey there :)
Fantastic experience: Great service, my driver Jess was absolutely lovely, would definitely recommend
Fantastic experience: Top service. Constantin was friendly and professional and keen to get me to the front door of my destination. Can’t argue with that. Thank you
Fantastic experience: Reliable and trustworthy, never had any problems with a booking. Friendly drivers and all round service of a high standard
Fantastic experience: Recently needed a taxi in a hurry - TQ12 came to my rescue and were fantastic. Lovely friendly driver and very clean car - and special thanks to lovely receptionist who took my call. I will definitely use again.
Fantastic experience: Easy booking over the phone. Driver arrived a little earlier which was good. Text received letting us know they were outside. Dropped my mum off with no issues. Would recommend
Fantastic experience: Great service, took me out to a pretty inconvenient location.
Fantastic experience: Helpful staff from the booking through to the journey itself. Received confirmation of booking by text and on the day of travel another text with car / driver details. Excellent service
Fantastic experience: Brilliant service. Booked a return journey for my Dads 80th birthday surprise meal, traveling from Teignmouth to Torquay, originally booked the return for 11pm but as we’d finished earlier I asked for a possible change to our booking which was quickly done. Recommend highly and will be using TQ12 taxis again!
Fantastic experience: Very helpful driver. Great service.
Fantastic experience: Used for the first time tonight. Excellent service. Friendly drivers.
Fantastic experience: Brilliant drivers, always on time and not over priced. Friendly phone operatives. Highly recommend this taxi firm
Fantastic experience: I've used this company for a while now and they are great! The booking process is easy and communication is very good. Every person who I've been driven by has been lovely and brilliant.
Fantastic experience: I trusted this taxi company twice in the last couple of weeks with 2 important routes: one to the airport from my parents at 3AM and another, after being part of a car accident and collecting a hire car. On both occasions, the lovely Jess was, friendly, enthusiastic and understanding to what we were going through. Going forward, we will no longer need to worry, simply call TQ12 and they will take care of us! Thank you and keep up the hard work.
Fantastic experience: Perfect service was there ready for us and had a text who our driver was reg plate and make of car
Fantastic experience: Use these guys a fair bit, always on time, and nice and polite drivers.
Fantastic experience: Taxi arrived on time ..clean warm taxi...Nice conversation with driver Steve....Good driver...highly recommended
Fantastic experience: Very friendly staff on the phone, taxi arrived quickly and I could track it on the app so knew how long I had to wait. Very clean car and friendly driver. Card payment very handy too. Thank you, will definitely use again and would recommend.
Fantastic experience: Excellent service. 15 minutes from phone call to walking through my front door. Texts to tell me driver, he's outside and thank you for the business. Friendly driver, Mustafa. Definitely use again.
Fantastic experience: Great service, on time. Karl was lovely - a true gentleman. Happy birthday also! 5* service.
Fantastic experience: We had a taxi booked for a holiday the driver was dead on time to and from the airport excellent service highly recommended them
Negative experience: Absolute rip off , we called for taxi from claycutters arms to Chudleigh 2.4 mile & charged us £30 .It wasn't even out of hours , it was only 8.30 ish .
Fantastic experience: Brilliant, reliable taxi service. Booked three cars over the course of a weekend and each one was on time and got us there super quickly! Lovely friendly drivers too
Fantastic experience: Great. On time. Texted to say he was there. Great way to finish off a lovely lunch.
Fantastic experience: Really great company, flexible and friendly and very helpful. Would definitely recommend. Excellent taxi company.
Fantastic experience: Great online booking service. Quick and easy. Taxi turned up 5 minutes early and Sarah the driver was lovely. Will use again.
Fantastic experience: Excellent friendly service
Fantastic experience: James gave me and my friend Iona and Lucy a taxi from ours absolutely amazing guy so lovely and friendly, knows when you want a chatty or not chatty taxi driver! Will definitely recommend anytime!!
Fantastic experience: Excellent service from Sparkie the driver, on time, had a good chat and very reasonable price from Newton abbot to Torquay and back, I definitely recommend this company, thanks guys
Fantastic experience: Brilliant cab firm lovely friendly drivers and phone staff are brilliant too, always reliable thoroughly recommend them
Fantastic experience: Both Karl & Jess turned up on time and were chatty & accommodated my friend with a walker. They were patient & friendly. We will def use them again & recommend them. Andrea & Annie
Fantastic experience: Rang them after our car broke down, wanted a pickup at an awkward location to bring the mrs and my mum to the destination and the lady I spoke to was brilliant aswell as the driver called Mick helped us out massively! Definitely recommend this company, very very helpful and want to go an extra mile! Thanks again Mick!!
Fantastic experience: Nice clean cars, good friendly reliable service
Fantastic experience: I always book with TQ12 when I’m going back and forth to the station. Their drivers are always on time, and their customer service is always excellent. A trustworthy and professional service I’ve found.
Fantastic experience: Great service and very friendly drivers . Always try these first
Fantastic experience: this is one of the best taxi companies I have ever used the cars are in top condition and the drivers are second to none. it doesn't matter if it's a hospital run or day out I would highly recommend them to everyone the prices are fair and I have never had a problem getting a taxi please support this gem of a business.
Fantastic experience: What an outstanding taxi firm. We had Michael pick us up a few times as we were a group of 8. Couldn't want for a better driver. My 17 year old daughter and 18 year old niece sat in the front and they were both none stop talking to Michael. My daughter even said why can't we have taxi drivers like Michael in Worcester. Can't praise the driver or the service enough. Thank you
Fantastic experience: Great friendly service! Even took our dog too.
Fantastic experience: We had another journey of great service from TQ12 today with Scott as our driver. Always on time and very reliable. Thank you.
Fantastic experience: 5th year running we've used these taxis and highly recommend. All the staff are friendly, polite, helpful and taxis are always clean, tidy and the journeys are reasonably priced. They will even take you to your holiday accommodation door! Would highly recommend to anyone local or holiday makers.
Fantastic experience: Excellent service collection and return delivery, good clear communication and on time for both journeys, will definitely use again when visiting family in the area
Fantastic experience: Excellent service, good with their arrival times and decent prices. I would recommend them.
Fantastic experience: Thoroughly recommend TQ12 taxis. I used them to pick me up from a wedding venue in the middle of the countryside. Booking staff were very helpful. My driver Silviu arrived promptly. He was polite and friendly and drove swiftly but safely to my b&b. Will definitely use them again.
Fantastic experience: Excellent service. A very helpful, pleasant driver. I shall use the firm again.
Fantastic experience: Great service, prompt and on time, driver very polite and car very clean
Fantastic experience: Used TQ12 taxis several times over the weekend for pre-booked journeys. Always on time, friendly professional service. Recommended.
Fantastic experience: Really great service, prompt arrival, drove safe and just a lovely taxi ride. Thank you Jess.
Fantastic experience: Called TQ12 today for a taxi and a very helpful lady soon had a car on the way to me, within 10 mins Jess arrived to take me to Newton Abbot Station. Was messaged from the first call with a link to track the taxi so I knew exactly when it was arriving and I have to say that Jess the driver was a credit to the company. Very friendly and I enjoyed a great chat during the short journey. I then recieved another text to ensure that my experience had been good and thanking me for my business. I will certainly use TQ12 again when delivering cars in their area and recommend them highly to anyone
Fantastic experience: We used TQ12 taxis to collect a member of our crew and drop them at Newton Abbott Station when we were filming locally. They made their train with time to spare. They were prompt, easy to deal with and book, and we heartily recommend. Took payment via card over the phone, which made us choose them over other services in the area. Professionally dealt with by Sue in the office and Steve the driver - both were top notch. Will be using again whenever in the area.
Negative experience: Booked them to pick us up at Totnes train station. They were half an hour late and never called to say they were running late. On the way back to the station 3 days later, they never showed up. Almost missed the train and a flight back to the USA. DO NOT go with this company!
Hi Diane, Please can you send me details including dates on when this happened please as this is unusual for us a company, it policy to call our customers if we are running late Our email is [email protected] and make it for attention of Scott and I will look into this. Kind Regards Scott Director
Fantastic experience: Great cab firm.. Jess is a scream!!! Our favourite taxi driver by far!
Many Thanks for your review, I will pass this onto Jess. Best Wishes TQ12
Fantastic experience: Recently hired a car from them for prom excellent service, went above and beyond to make the night extra special. Very friendly staff the driver Chris was brilliant and outstanding. I highly recommend this company. Thank you so much
Thank you for your kind review! We have passed the message on to Chris! We are glad you enjoyed our Executive Travel Experience Kind Regards TQ12 Taxis
Fantastic experience: Absolutely fantastic service , took us to let’s rock and picked us up later . Friendly and reliable. Thanks James your a star and thank you Anna for sorting it out for us .
Thank you for your review! We have passed your details onto James and Anna! Look forward to seeing you again Kind Regards TQ12 Taxis
Fantastic experience: Ahmet and Michael both were fantastic, prompt, polite and helpful. Definitely use again and recommend to others. The Vincent posse
Thank you for your kind review, we have passed your feedback to our drivers. We look forward to seeing you again soon! Many Thanks
Fantastic experience: Extremely realiable service, particularly since I was in quite a pickle when I rang them. They’ve been really patient and understanding. Highly recommended!
Thank you for choosing TQ12 Taxis, We look forward to seeing you again! Many Thanks TQ12
Negative experience: Absolutely disgusted with the service I recieved. I booked on the app to be picked up from Newton abbot to my location. The app took my money and then cancelled my booking! I called the office and they told me they don't take the money out until the journeys completed (this was untrue as my money is still out of my bank) however a taxi driver from their company said they could give me a lift. I paid and then realised I had left an item in the taxi. I rang the office they said they would have a look and called me back (they didn't I had to ring them) I was then on the phone to a different women whose customer service is disgusting asked if 'I would let her talk' (whilst i was explaining the situation and cut me off repeatedly) , spoke to me like I was 5 years old and had 0 sympathy for the fact that an item worth over £200 had been stolen in one of their employees cars. Still waiting for my charge of £21 back for a journey that was cancelled. Never using this company again.
Fantastic experience: A very prompt and friendly service. Highly recommended.
Thanks for your review, we look forward to seeing you again soon
Fantastic experience: TQ12 took me to and from work once a week for a couple of months. They were on the whole always on time (if not early), clean cars and very courteous friendly drivers. Thank you to Sarah, Martin and Mehmed who did most of the trips. The ladies in the office were also helpful. I wouldn't hesitate to use their services again.
Thanks for your review, we look forward to seeing you again soon
Fantastic experience: Always on time and friendly
Thanks for your review, we look forward to seeing you again soon
Fantastic experience: Had a 1am pick up from a party, driver was very friendly and polite with nice conversation. Would use again
Thanks for your review, we look forward to seeing you again soon Kind Regards TQ12
Fantastic experience: Second time I’ve used this firm in as many weeks, both times really great service at a good price and able to sort my lift out with very little notice and also adjust when I got the train times wrong! Good clear communication by text with fast response. Two excellent and helpful drivers, Martin and Chris. Will definitely use again. Recommend!!
Thank you for your review We look forward to seeing you again Many Thanks
Positive experience: Great service tonight!!! Will hope to use you again. Thank you
Thanks for your review, we look forward to seeing you again soon Kind Regards TQ12
Fantastic experience: On Wednesday 29th March I ordered a cab home from shopping at Aldi u had a lovely girl called Jess she was so happy and friendly and also helped me to the door with my heavy trolley well done Jess
Thanks for your review, we look forward to seeing you again soon
Fantastic experience: They were amazing! Very efficient ! Patient and polite. Super easy online booking system. Excellent customer services helpline.
Thank you for your review. We look forward to seeing you soon Kind Regards TQ12 Taxis
Fantastic experience: Had a very comfortable journey from Newton abbot to Gatwick airport with Lulian. Arrived on time and very professional. Thank you.
Thank you for your review. We look forward to seeing you soon Kind Regards TQ12 Taxis
Fantastic experience: Thanks to Romeo for getting me home safe and sound - very friendly and made me feel at ease.
Thank you for your review. We look forward to seeing you soon Kind Regards TQ12 Taxis
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