Flight Centre
High St 39
CM1 1DE, Chelmsford
01245 904756

Opening hours

  • Monday: 9:30 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: Closed

At Flight Centre, we've been crafting holidays to perfection for 40 years. Whether you're travelling solo, with a partner or group of people, we've got exciting travel deals around the world and low deposit options from just £49 per booking. Plus, your holiday planning will be handled by the best in the business, with our signature service, irresistible value, expertise, and peace of mind guaranteed. Whatever experience you seek, we can book it for you at a great price. But don't just take our word for it; we'll let our over 30,000 5-star reviews on Trustpilot do the talking.

Flight Centre: Reviews

3.7/5 (15 Reviews)
Nigel Fisher Published on Google 2 years ago

Negative experience: So far very poor Hotel Booked was incorrect and had to spend 3 weeksn sorting out compensation my advice is book yourself

Fiona Kingston Published on Google 2 years ago

Fantastic experience: Excellent service. Booked flights for a family holiday - so much easier and cheaper than booking online. I'll definitely be returning next time I'm planning a holiday or just flights.

Gary schofield Published on Google 2 years ago

Negative experience: Rip off very expensive

This review has been automatically translated. | View original text
Flight Centre

Dear Gary,Thank you for taking the time to leave your review, and I am sorry to hear that you have found our pricing high on this occasion. At Flight Centre we do strive to provide value to our customers, and to remain competitive within the travel market. We continually monitor our pricing, and if we are uncompetitive on price then we do feed this back to our contracting teams so that we can further aim to provide value for money.If you are able to give any further information on what quote you obtained, and what overall costs were provided – as well as how much higher these were than expected – then I can feed this back to our contracting teams for continual improvement. Please can you email [email protected] with information on what you were quoted, and when you enquired with us, and I can investigate this further.Kindest regards,CraigCustomer Excellence ManagerFlight Centre UK Ltd.

Andy Clark Published on Google 2 years ago

Fantastic experience: Initially it had proved impossible to find a service flying direct from London to one of New York's lesser known airports, Newark. It was only by chance such a flight was identified and with the very able skills of Diana Evans seats on it were secured. This was not the first time the Flight Centre have provided invaluable aid. On the previous occasions a flight from London to Denver was the objective, but the return using the same carrier was to be from JFK. Having unsuccessfully tried to book those flights online I approached Flight Centre who, with the aid of a telephone call to Head Office, easily obtained the desired return - ticket - booking. Great service!

Vinay Prasad S Published on Google 2 years ago

Positive experience: I had a good experience with the staff here. Would recommend their services to all.

Dean Mcarthur Published on Google 3 years ago

Fantastic experience: Realy friendly & professional, nice to know good service is still out there, magic team.

Michael O'Donovan Published on Google 3 years ago

Fantastic experience: Fantastic service, Kate really saved us from a desperate situation. She was able to resolve our situation and was friendly and compassionate throughout. Highly Recommended !!

Hayley Szuca Published on Google 3 years ago

Negative experience: I've used the flight centre numerous times before and have always been impressed, until trying to book a flight to Australia and I have to say, not overly helpful, did not call me back when they said they would, spoke another lady today who seemed totally disinterested.,..... You have let yourselves down, very disappointed

Mark Reynolds Published on Google 3 years ago

Negative experience: Rude, never felt more awkward in my life sitting in the Chelmsford store. Came in to ask for a quote and got replies of how they know more as they lived in every country I'm visiting and I will definitely be going elsewhere.

Rachael & Marc Published on Google 3 years ago

Fantastic experience: Thank you Gavin for booking our Mexico honeymoon and going above and beyond to make it the best experience it could be. Will definitely be returning to Flight Centre.

dragos bucalaete Published on Google 4 years ago

Fantastic experience: Nice place

This review has been automatically translated. | View original text
Jerry Smith Published on Google 5 years ago

Positive experience: Very helpful staff, young lady gave me so much information on a cruise I want to take, as I've never been on one before, and she gave me loads of tips. Thank you.

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Holly Berry Published on Google 5 years ago

Positive experience: Extremely helpful group here. One of the only travel agencies that will help sort unaccompanied minor flights. Will definitely be going to this location again.

Julie-Ann Newman Published on Google 6 years ago

Fantastic experience: Harry was so efficient helping me get last minutes flights for my Mum to travel on her own to Adelaide. The office staff's knowledge of airlines, seats and airports is exceptional and it all made for turning what was initially a very worrying experience to a smooth calming process. Mum arrived safe and sound with assistance at every point. Thanks guys!

Susan Hulks Published on Google 6 years ago

Fantastic experience: Alix Toy was absolutely brilliant. We have this fantastic plan that has all been sorted fo us

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