Hays Travel Winton

Negative experience: Enquired about flights but was really unhelpful, offered to leave my details but again not interested. Will take my business elsewhere

Fantastic experience: Great team, very helpful, knowledgeable and friendly - we had a fantastic holiday, thank you!

Fantastic experience: Superb service. Knowledgable and always above and beyond. Thanks Hays

Fantastic experience: Always trust Hays in Winton with my holidays - amazing service and the best prices

Fantastic experience: My first time going to this company and i can say i will recommend them i will go back thankyou Hays Travel

Fantastic experience: Well done guys!

Negative experience: Called and spoke to an agent about a trip to Spain I wanted to book for me and my daughter, hoping to leave in 7-10 days. She took all the details and said she'd email some options and follow up by phone. I didn't receive an email or call. Never heard from her or anyone, and that was about 3 weeks ago. So I booked my own flights, hotel and transfers and we've since had a lovely week in Torremolinos. THANK YOU FOR YOUR QUICK RESPONSE TO MY REVIEW. (cant see how to add a comment After it, so updating my review.) To be fair, I didn't check my Spam though didn't see it in a quick scan this morning. However, the follow-up call would have highlighted if it had been sent but not seen. It's a shame because for years I've booked my own stuff, but this time was really keen to just pay a bit more so someone else could do the research as I had so much going on. I may try a travel agent again - we'll see. Thankfully, yes, we had a wonderful week away.

Negative experience: Had the door slammed in my face and locked literally just as we were pushing the door open. Closing times are clearly on the door and they were not yet supposed to be closing. Blonde lady looked me right in the eye as she was doing it. Wouldn’t dream of going back, likely had a lucky escape If there was anything to go by TUI Next Door are much friendlier!

Fantastic experience: Friendly knowledgeable staff The ideal place to book a holiday. Thanks to Sam for all her help!

Fantastic experience: Weve been customers of Hays and before that Bath travel for decades they have always been very helpful polite proffesional and friendly . Being a family owned local business makes a great difference , I cant rate them highly enough superb .

Fantastic experience: Very helpful staff easyer than the Internet

Positive experience: Website said shop was open but when we got there it was closed

Fantastic experience: Staff are very welcoming excellent advice given

Fantastic experience: Great knowledgeable helpful polite staff always very welcoming

Fantastic experience: Very polite and helpful staff

Fantastic experience: Helpful, patient and understanding staff

Fantastic experience: Excellent service and very helpful

Fantastic experience: A*

Fantastic experience: Fantastic, friendly & knowledgeable service

Fantastic experience: Great staff nothing to much trouble best in town and will price match too great

Fantastic experience: Thank you Caroline..

Fantastic experience: This lot are great. We went in and they worked tirelessly to get our holiday to New York within budget and what we wanted. Thanks Pauline for your help