
Scott's Travel Management Ltd trading as Scott's Visas

Information about Scott's Travel Management Ltd trading as Scott's Visas
Opening hours
- Monday: 8:00 AM – 5:30 PM
- Tuesday: 8:00 AM – 5:30 PM
- Wednesday: 8:00 AM – 5:30 PM
- Thursday: 8:00 AM – 5:30 PM
- Friday: 8:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Our comment from TraTraTravel UK about Scott's Travel Management Ltd trading as Scott's Visas:
At Scott's Travel Management Ltd trading as Scott's Visas, we pride ourselves on offering exceptional visa services to clients across the United Kingdom. With a team of dedicated agents like Marc Millar, Waseem Aslam, and Bianka Vargova, we have established a reputation for prompt and effective communication, ensuring that your visa application process is as seamless as possible. Our clients consistently highlight our professional approach, stating that we take the stress out of obtaining visas, whether for Schengen, Indian, or Thai visas.
We are committed to helping you navigate the complexities of visa applications, as evidenced by numerous positive experiences shared by our customers:
- Great communication: Many clients appreciate our ability to keep them informed throughout the visa application process.
- Efficient service: Quick turnaround times have been noted, with some clients receiving their visas within days.
- Knowledgeable staff: Our agents are well-informed and ready to assist with even the most complicated applications.
However, we acknowledge that some customers have expressed dissatisfaction with the responsiveness of our customer service and occasional miscommunication. We strive to address these concerns and improve continuously.
In summary, if you seek a reliable and professional visa service in the UK, Scott's Visas is highly recommended by numerous satisfied clients who have trusted us with their visa needs.
Scott's Travel Management Ltd trading as Scott's Visas: Reviews
Fantastic experience: I rarely leave online reviews, but the service I received from Scott's team, especially Marc and Kieran, was truly exceptional! I had very little time before my trip to Nigeria and couldn’t secure an appointment through the normal process. In a panic, I researched multiple visa and travel agencies, reaching out to several that seemed credible. To my surprise, none could get me an urgent appointment—except Scott’s Travel Management. They secured an appointment for me as early as the next day! When I arrived, I noticed they were well-known at the visa center. Kieran was by my side for over an hour and a half, helping resolve issues with my documentation. Marc and Kieran handled everything smoothly and kept reassuring me throughout the process. To my amazement, my visa was approved, and my passport was ready the SAME DAY. If you need visa or travel assistance, don’t stress—just go with Scott’s Travel. Their service is unmatched, and I will continue using them for all my future travel needs. They are reliable, efficient, and truly deliver beyond expectation*. Save yourself the hassle—trust them to get it done!
Fantastic experience: Marc / Scott's Travel Management have been professional and their services of the highest standards I have not seen in many years. Well done I would stongly recommend them to anyone wishing only the best at a affordable price.
Thank you for the five-star rating and feedback, Raymond! We will make sure to forward your comments to Marc.
Fantastic experience: I just spoke to Minder at Scott's travels for advice on an Indian visa. The chap was brilliant, really helpful, and helped me when I qas panicking. Thank u Minder
Thank you for leaving such as fanatics review, Anish! We will ensure Minder is made aware of your feedback.
Negative experience: I advise caution before engaging this company. The agent I used gave poor and inconsistent advice which, had I followed it, would have left me without a visa at all. Fortunately for me I didn’t follow it as I had gradually lost trust in him. My complaint elicited a rude reply making serious and highly personal allegations. There are other better companies. I will file a fuller report backed up with evidence but in the interim I want other travellers to avoid the experience to which I was subjected
We are in receipt of several emails from you Mr Hill and have been responding to you, as you know. As you also know, we do not agree with your assessment of the situation, but we will stick to the emails as we do not conduct conversations (for better or for worse) in public.
Fantastic experience: I have been InTouch with quite a lot of Visa companies recently. Some will take your money and apply even if they know it will not get accepted. I must say Scotts company is actually very good at communication, advise and they seem to be cracking on with my passport and visa. Highly recommend.
Thank you for the five-star review, AJ! We really appreciate hearing about your positive experience and hope to be at your service again soon!
Fantastic experience: Hatts off to the Scott's Travel Management team. I would highly recommend Scott's Travel Management as they did an amazing job with my France Schengen visa application. I had the opportunity to have Muhammed as my visa agent and all I can tell you that he was very professional, efficient and helpful. I love to thanks Olga and Ross too. Thank you so much for everything
Thank you so much for the 5-star rating and for sharing your experience, Abi! We will make sure to pass on your feedback to our team.
Fantastic experience: Excellent and Experienced
Thank you for reviewing and the 5 star rating, Jude!
Fantastic experience: I called in looking for help with documentation for my first schengen visa application as I'd managed to book an appointment at VFS myself. Muhammod assisted me, he was extremely patient and knowledgeable, had time and an answer for every single one of my questions. I had left the process to the last minute a little bit as I'd fallen ill and Muhammod went out of his way to ensure everything was checked and correct on time, he mailed me with his comments but also gave me a call to talk me through everything. The result is a 3 month multi-entry schengen visa!
Thank you for taking the time to share your feedback with us, Tanslea! We are so glad we were able to help you out
Fantastic experience: The only visa company to use. Fantastic service, efficient and quick. The agents know their business inside and out, providing the best possible visa solution for their clients. Can’t recommend them enough.
Thank you for your positive review, F C! We’re happy that you were satisfied with our service. We appreciate your kind words and look forward to seeing you next time.
Fantastic experience: Acquired Thai O Visa with Monica's assistance, informative all through , explained everything clearly, Brilliant . Many thanks
Thank you so much for the great review! We loved being of service to you and hope we can assist you again soon.
Fantastic experience: Very friendly and sufficient service and staff. I can highly recommend Waseem, he was incredibly helpful and very responsive and helped us with the entire process.
Thank you for the five-star review, Monite! Helping our customers is what we love best!
Fantastic experience: I was recommended Scott's Travel Management for my visa requirement and I have to say that the service was excellent. I dealt with Marc who was brilliant, communication and information was super efficient. The team at the visa centre handled everything very expertly . I would highly recommend.
Thank you so much for the high star rating, Simon! It is good to know that Marc and the team exceeded your expectations. We look forward to being of service to you again soon!
Fantastic experience: I would like to thank Waseem who was helping me with my Schengen Visa Application. He was very genuine and could understand the urgency and issues I was facing. He was very eager to help me and provide all the support, even outside the working hours! He always managed to reply to my queries almost instantly and gave an honest recommendation about visa application and form submission. I highly recommend this agency and Waseem in particular, as this place will help you secure your visa appointment and give any kind of support whenever needed! The best and the only visa agency at such a high level in London.
Thank you for taking the time to review your experience with us and provide meaningful feedback, Catherine! We will make sure to pass on your feedback to Waseem! We appreciate your kind words and look forward to seeing you next time.
Fantastic experience: Scott’s were the agent for my sons Saudi Arabian family visa. The service was exceptional from Monika Laczova and Marc Millar. They navigated a few hiccups caused by Tasheer and kept me informed throughout. I highly recommend using this company.
Thanks so much for giving us your take on how we are doing, Nadeem! We will make sure to pass on your kind words to Monika and Marc. We sincerely look forward to working with you again soon!
Fantastic experience: Friendly and helpful, and quick at reply. Will use again.
Thank you for the 5 star rating, Alice! We look forward to working with you again soon.
Negative experience: Called their phone number to enquire about a visa application. The customer service was very blunt, not friendly at all. Would not recommend.
Thank you for bringing this matter to our attention, Venessa. I'm very sorry we failed to meet your expectations. Could you please email us more details to [email protected] so that we could investigate further? We would certainly appreciate it. Looking forward to hearing from you.
Fantastic experience: Need to give a big shoutout to Grace, she is an absolute asset to your company. She always takes the time to help us and explain every little detail with visa queries. She definitely makes our visa nightmares so much easier, there are not enough stars for her! Thank you Grace we really appreciate all the help and effort even when things don’t go our way!
Thank you for the high star rating, Michelle! We appreciate you taking the time to leave us such a fantastic review! We will make sure to pass on your feedback to Grace. We look forward to hearing from you again very soon!
Fantastic experience: Maksim was a superstar when I instructed him to complete my visa request. He was easily contactable, answered all my questions when I had concerns and was an all round pleasure to work with. Do not have doubts when working with Maksim at Scott's Visas. Thanks again!
Dear Laura,Thank you for your review.
Fantastic experience: Rob very helpful. All taken care of with minimum fuss. Cost about right when considering time saved and train fares to do it yourself. Worth it
Thank you for taking the time to review your experience, Max! We appreciate your kind words and look forward to seeing you next time.
Fantastic experience: Great communication and they put you at ease throughout the process.
Thank you for taking the time to rate us and a 5 star rating, Andrew! We look forward to hearing from you again soon.
Fantastic experience: Scott's travel management has been a really positive experience for us , particularly in our dealings with Monika who was professional, courteous and friendly. She assisted us through the Spanish Non Lucrative Visa process and helped us to keep the stress levels to a minimum.
Thanks for the five stars and kind words, Paul! We will be sharing your review with Monika and the team to encourage them to continue to strive for excellence.
Fantastic experience: Used their services to apply for an Egypt visa. Still in the process actually, but the fact that they respond to emails even in the weekend makes me feel well looked after. Highly recommend. Not many who offer this kind of service
Thank you for taking the time to share your feedback with us, Aditya! We are so happy to know you are enjoying your experience with us!
Fantastic experience: A massive shoutout to David for patiently working with me throughout the process! His inexplicably fast and consistent communication was the textbook definition of world-class service.
Thank you so much for sharing your experience, Ranggada Prabu. It is fantastic to hear that David exceeded your expectations and made your experience memorable. Your words of encouragement make us feel proud of what we do. We look forward to welcoming you back very soon!
Negative experience: They do not even bother answering emails..
Dear Roberto,Thank you for your review.
Negative experience: Sent an email and rang their office with an urgent query, didn't even get back to me.
Thank you for bringing this matter to our attention, Abbas. I'm very sorry we failed to meet your expectations this time.
Negative experience: Called to create Switzerland visa and their response was there was no appointment available so can't help.
We are currently unable to obtain appointments with the visa centre as they are very fully booked, the same as for almost all Schengen destinations at the moment. It's completely outside of our control, but it means that we cannot help you with an application until the situation improves
Negative experience: Entirely useless for me. They didn't read my email carefully, and didn't work on it during a weekend (which they claim to do). Their brilliant solution was that I employ what turns out to be a ridiculously expensive set of lawyers.
Fantastic experience: Big thank you to Robert Lourens and Monika Laczova, they both assisted me throughout the whole application process. I was scared by various scam stories on forums and in reviews to other agencies. One of the major worries was that some agencies lie about the prior bookings for visa application, and eventually customers might have applied on their own and there would be no difference. Fortunately for me, it wasn’t the case with the Scott’s agency. I had my online booking via Japanese Embassy for visa application in 3 weeks + 1 week of processing time. I was worried if some documents are filled incorrectly, there might be a delay and I wouldn’t get a visa before my trip. I decided to use The Scott’s Agency. They said to me they had bookings for Japanese Visa application pretty much every day. The day I came to the agency I was not able to apply for visa only because I did not bring all of the required documents. I brought everything the next day. Not only both Robert and Monika double checked all the documents, they also advised me on some of the nuances, and extra documents that might be needed. The same day, when everything was ready, the agency sent documents to the Embassy of Japan. I had received a visa in a week. Exactly as claimed by the Embassy and by the agents. Not only I saved my time (4 weeks if I had applied by myself vs 1 week via the agency), the agents also helped me to fill out all of the documents correctly. I would also like to mention how kind and polite they were to me. In general, I was treated very well and way above and beyond of my expectations, which were initially very low because of the bad reviews (probably written by other agencies).
Thank you for taking the time to share your feedback with us, Dmitry! We are thrilled to hear that your experience exceeded your expectations. We will make sure to pass on your feedback to Robert and Monika! We look forward to welcoming you back very soon!
Fantastic experience: This is the best travel visa company I have ever used! Grace was incredibly helpful and always answered my questions and concerns very quickly in a professional manner. So much so that I am now speaking with her again to arrange another visa. The whole team there seem to have a friendly and professional way of speaking to clients and the way my visa was prepared seemed very efficient and on time. I highly recommend this company for dealing with VISA applications and assistance prior to travel.
Thank you for taking the time to review your experience, Dion! We are happy to hear you've enjoyed your experience with Grace and our team. We appreciate your kind words and look forward to seeing you next time.
Fantastic experience: Thank you very much for all help and support during my application. All went smoothly Tich
Thank you for giving us your take on how we are doing, Tich! We look forward to hearing from you again.
Fantastic experience: I have personally used Scott’s Visa and have been in contact through out with Marc Millar. Marc has emailed back on a bank holiday whilst I was frantically looking for a visa agency who could help. From start to finish, Marc ensured that our visas were sorted and made the whole visa process (which can be very daunting) seamless and easy to understand. 10/10 5 Stars! Thanks again Marc!
Thank you so much for the high star rating, Kalam! We are so happy to hear that we exceeded your expectations. We will make sure to pass on your feedback to Marc.
Fantastic experience: Great service, He helps me and advise me to book TLS German visa .
Fantastic experience: Used these Guys for Pakistan Tourist Visa. Great service, Visa secured same day. Not cheap, But what is these days!
Thank you for taking the time to rate us Phil! We appreciate hearing about your positive experience with our team! We look forward to seeing you again soon.
Fantastic experience: Many thanks to Grace Lee who was able to advise on a unique situation regarding Spanish work visa. PW
Dear Mr Fluff, thank you for taking the time to review your experience at Scott's Visas and provide meaningful feedback. We look forward to welcoming you back very soon!
Fantastic experience: Spanish, Non Lucrative Visa application. What can I say? Marc has been amazing from start to finish and I don’t think we could have got our paperwork together, translated and apostled without his help. He made a stressful process organised and foolproof. Thank you Marc!
Thank you for taking the time to share your feedback with us Marie. We are so happy to know you and your have enjoyed your recent experience with us! We will make sure to pass on your feedback to Marc and his team. Hope you visit us again soon!
Fantastic experience: I had a major issue with a tourist Visa for Australia. I contacted Scotts this morning. Marc sorted out my problem in 10 minutes. I cannot thank them enough. Wonderful super efficient service. Thank you
Hi Beth, thank you for sharing! We are very happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.
Fantastic experience: I would highly recommend this office, especially David whom I wanted to thank him endlessly for all his help during all the time. He have been very supportive, kind & very fast in replying emails. Moreover the application to get a USA visa was successful. Thank you very much David.
Thank you for reviewing Scott's Visas Alda. We are so happy to hear that David exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.
Fantastic experience: Huge thank you to Marc Millar and the Scott's team - applying for a visa felt impossible at times but these guys came up with the goods! Couldn't be more grateful.
Thank you very much for your review Anita! We will make sure to pass on your kind words to Marc Millar. Please do not hesitate to contact us again if you require assistance with your visas!
Fantastic experience: Can’t recommend this professional and carrying business highly enough. I have being using Scott’s visa services for the past 20 years and always extremely pleased. Planing a foreign trip, on business or private, is always stressful and it’s reassuring to know that with visa logistics I can always rely on Scott’s Visa services! They always go an extra mile to provide the best level of care. Additional gratitude to Bianka Vargova for being available outside of working hours to tend to my complex visa query. Thank you to the company’s founding director Olga Scott and her professional team for years of great service. If I could I would give you 10 stars!
What a wonderful surprise Alla! Thank you very much for taking the time to share your feedback with us. Your words of encouragement make us feel proud of what we do. We will make sure to pass on your feedback to our team!
Fantastic experience: Excellent, professional and friendly service. These guys took all the stress out of our Spanish visa application.
Thank you for taking the time to leave this 5-star rating Rick! We strive to provide our customers with excellent care and customer service - so we are very glad to hear that you have enjoyed your recent experience with us.
Fantastic experience: The service provided by Scott's Visas was excellent. Robert Lourens dealt with us for Egypt tourist visa application. He was really helpful and prompt in answering all queries through email. Would recommend using Scott's Visas.
Thank you for the review Kiran! We are glad to know that you have had such a great experience with our team! We will make sure to pass on your feedback to Robert. We sincerely look forward to hearing from you again soon.
Fantastic experience: This place saved the day, we came in having been turned away from tons of other agents and Scott’s were extremely helpful and understanding. Rob dealt with us and made the process so smooth. Great communication, friendly service and quick work. Really pleased we found this place!
Thank you Sirus! We will make sure to pass on your feedback to Robert. If there is anything else we can do for you or any other visa you may need help with - please let us know. Thank you for taking the time to rate us. We really appreciate it!
Fantastic experience: Excellent service from Marc Millar at Scotts in obtaining what seemed at the time like an impossible visa for Japan. Required at short notice to attend an important business meeting, the Japanese embassy and every other travel agent I tried was telling me I had to wait at least 6 weeks for an appointment. Having less than 2 weeks before I needed to travel Marc found me an appointment slot, got my visa and off I went to Japan (for a very successful business meeting :)). Marc was efficient, communicative and professional throughout. I can't thank him, or recommend him, highly enough. If you want to the seemingly impossible doing, ask Scotts and they'll do everything they can to help. Brilliant service! Well done Marc and the team at Scotts!
Dear Nicola! Thank you for taking the time to leave us such a fantastic rating! We are truly happy to hear about your positive experience with Marc; we will make sure pass on your valuable feedback to him.
Fantastic experience: This is the only way for me from Now on, let them do the work getting your Indian visa, easy and got it in the time Monika said, no waiting in embassy’s
Thank you for taking the time to leave this 5-star rating Bert! We strive to provide our customers with excellent care and customer service - so we are very glad to hear that you have enjoyed your recent experience with Monika! We sincerely look forward to hearing from you again.
Fantastic experience: Grace in Scotts Visa helped us a lot with everything and made sure we got the correct documents. She is detailed mind and patient. Highly recommend
Fantastic experience: I used Scott's around 10 years ago to renew an about to expire passport needed for a flight 2 days later which they managed brilliantly. I've just used them again to urgently renew that same passport and the whole process was as fast and efficient as last time. It was handled by Monica, who was completely professional.
Dear Amber! Thank you very much for your 5-star review! We are really glad that your experience with Monika has been at the level of your expectations! We sincerely look forward to hearing from you again.
Fantastic experience: Just a very strong recommendation to Marc Milllar and colleagues at Scott's Visas. Having been personally a little late in applying for an overseas visa and with travel plans and commitments already booked, I was desperate for help and accepted that I might need to pay a premium, to avoid a catastrophic cancellation of travel plans. I found Marc online ( Scotts Visas ) during a search and within 1 week Marc had secured a visa and got it delivered back to me. I had been warned that the turnaround time of 1 week was unlikely to be achieved but Marc's regular communication on the progress of my application was reassuring. The cost of this service was good value and my costs would have been exponentially greater had I not been able to travel. Thank you Marc and team and I would recommend without reservation, the excellent personal service offered by Marc.
Thank you for taking the time to share your feedback with us Martin. We are very happy to know you enjoyed your recent experience with Marc! We will make sure to pass on your feedback to him.
Fantastic experience: Thanks to Scott's Visas! Bianka helped me get a 6-month tourist visa for India for my child. It took away all of the bureaucracy, stress and worry. There is so much contradictory information online on India visa that I would have had to spend hours sifting through the official India visa site site, reading the various links and contradictory documents on the official India visa site. Bianka sent me a list of what I needed, asked me to put together those documents and asked me to send her a scan of these documents so she could check they were right. Once that was done, I simply dropped off the originals and the visa arrived in a week. The application form for the India tourist visa itself is also a bit confusing (e.g. it asks for a child's marital status and a child's occupation; when printed it defaults the child's occupation into to the parents' occupation section, causing more confusion.) If I had to do this in my own, I'd worry about what was right and what was wrong with regards to the form and its formatting. Bianka knew how to best structure the form and that reassurance of Scott's Visa and Bianka's help helped make a potentially bureaucratic situation much easier. She also knows the average time it is taking and she follows the latest twists and turns in terms of rule changes around visas which is horrendously difficult for the average punter to know. India has, this year, suspended eVisas for UK citizens (although most other countries such as EU countries and the USA are able to apply for eVisas.) Therefore we had to go down the route of getting a tourist visa which is much more bureaucratic than an eVisa. Scott's Visa's helped remove the stress from the situation. I hear that tourism to Goa and other places has fallen due to India's current eVisa decision - people are put off by having to apply for an India visa and all the bureaucracy it entails. If only people knew about Scott's Visa's they could sail through this bureaucratic process. Thanks Bianka!
Dear Sorab! Thank you for taking the time to leave us such a fantastic review! We are truly happy to hear about your positive experience with Bianka; we will make sure pass on your valuable feedback to her.
Fantastic experience: Used Scott's Travel Management for a India Business Visa. Marc Miller provided clear guidance, timelines, updates. The whole process was efficient and stress free. My Visa came through faster than expected.
Dear Nicki! Thank you for taking the time to leave us such a fantastic rating! We are truly happy to hear about your positive experience with Marc; we will make sure pass on your valuable feedback to him.
Fantastic experience: Recently used this company for a tourist visa to India for partner. Marc Miller was who dealt with the application. From start to finish we received a very professional and efficient service. Marc replied to my emails very promptly. He was transparent and provided the service he promised without any hassle. Our visa was received within 7 days without going for an appointment. I would certainly recommend this company and suggest you ask for Marc personally
Thank you very much Sarju! We are glad to know that you have had such a great experience with Marc and the rest of our team! We sincerely look forward to hearing from you again soon.
Fantastic experience: Excellent service by Scott's visas, over and above what they should have done. Thank you.
Thank you for your kind words Charlie! We appreciate you taking the time to leave us such a nice review!
Fantastic experience: Excellent service provided by Bianka, very professional and fast service. Definitely recommend to everyone.
Thank you for sharing! We are happy to hear you've enjoyed your experience with Bianka. We appreciate your kind words and look forward to seeing you next time.
Negative experience: Absolutely no knowledge of European Visa applications by Brits post Brexit . No follow up contact after visa appointment . Basically a glorified photocopying service and appointment maker , of which the appointment witg VFS Global is free anyway . A complete and utter waste of nearly £300 !
It’s taken us a little while to track down your application and to reply sorry, as your application was made under a different surname to your profile on here, and also because it was a while ago now, August 2021. At the time, you didn’t express any dissatisfaction with our services – quite the opposite in fact. Also, we notice that you gave 1 star reviews to both VFS and the Italian Consulate a couple of months ago, as well as much more recently giving the same to us, and so we would be grateful if you could contact us at [email protected] and we will gladly look into the matter for you.
Fantastic experience: Grace in Scotts Visa helped us a lot with everything and made sure we got the correct documents. She is detailed mind and patient. Highly recommend
Thank you for your kind words Nyny! We love what we do and we want every customer to have the best possible time while applying for their visas!
Negative experience: I checked the website first for the service that I wanted, luckily it was there I sent an email to ask for their service. My email was never answered up to the date of this review. I called couple of time on the same day I sent the email but again my calls were never answered, and then after a week I called again and finally when someone picked up the line on the other end I was very disappointed with the way my call was handled in a very unfriendly way and my request was turned down. So all the things that they supposedly claim to be “reliable, helpful, fast, and flexible” were untrue.
We are sorry for the lack of communication about your Schengen request. The problem is that we are currently receiving a few hundred emails each week from people who cannot get appointments and visas in time for their planned trips to the Schengen area. While we can often help to speed things up, there are also very many cases where there is nothing we can do – depending on the destination and travel dates. We are trying to respond to every email where we cannot help as well as the ones where we can help, but our consultants simply don’t have enough time to respond fully to everyone as there are so many such enquiries every day unfortunatelyIn the case of the particular destination you mentioned in your original email, the appointments situation is very unpredictable. But at the moment, we’re sorry to say that there are no appointments available at all – on any date, or at any of the application centres. We regret that we therefore cannot help as things stand
Negative experience: Very unprofessional, left me in the lurch without any answers. Minder assured us he could help with our India visas and kept encouraging us to delay application until necessary. It wasn’t until we contacted the company to drop off our application who informed us he would never be able to get us this visa. This left us with very little time to find an alternative option. He stopped returning emails or any calls back after we received this news from his colleagues. Absolutely heartless.
We are sorry for our slow reply to your complaint, and very sorry that we couldn’t apply for your visas in time. Very unusually, the visa centre and the High Commission were unable to accept any new applications from us for a period of time. There were two causes: firstly, demand had increased considerably following the lifting of quarantine requirements for new arrivals, and secondly they are having to process all applications from UK passport-holders themselves, while there are still no e-visas. And we are also sorry that Minder didn’t keep up communication after informing you that it was not going to be possible to obtain your visas in time. Unfortunately, he and we had a large number of clients to contact and inform about the situation, and it was a bit of a struggle to cope with the considerable number of follow-up calls and emails that we received. The situation is just starting to ease this current week, but there are still long waits – we have been told that submitted applications are expected to take around 2 weeks to be processed, compared to the usual 3 days or so.
Fantastic experience: We have recently used Marc Miller at Scott's Travel to obtain our Indian visas. It was brilliant service and he made it all seem effortless. From start to finish he was easy to deal with. Would % recommend.
Thank you very much Sue! We are glad to know that you have had such a great experience with Marc and the rest of our team! We sincerely look forward to hearing from you again soon.
Fantastic experience: A truly professional experience for a challenge that is mind boggling for the everyday layman. Marc was exceptional with his help carrying out the visa and COE application together with answering all our questions .would highly recommend this service. It was worth every penny Pat and Chris Barker
Thank you for your kind words Patricia! We strive to make sure that every customer has the best possible experience while applying for their visas (especially in these uncertain times)! We will make sure to pass on your feedback to Marc.
Fantastic experience: I am very delighted to have found Scott's Visa especially Natalia. She 's a very good help and very efficient. I have no problems with my processing and she helped me secure my appointment for Schengen. 5 star is not enough for the service they have provided. I will recommend Scott's Visa to anyone who have trouble with appointments and visa requirements. Overall, great experience and exceptional service. Kudos to the team!
Thank you for taking the time to review your experience at Scott's Visas and provide meaningful feedback. We are thrilled to hear that your experience always matches your expectations. We look forward to welcoming you back very soon!
Fantastic experience: Can not fault Marc and his team for the hard work behind the scenes to get my visa and COE sorted in record time and under such stringent guidelines. Always on hand to explain or help with any part of the process. Marc is the go to guy in my experience..
Thank you for such a meaningful feedback Stuart! We are very happy to hear that you've enjoyed your recent experience with Marc. We hope that your trip to Thailand will be just as smooth and stress-free.
Fantastic experience: I cannot recommend Natalia from Scott's Visas enough. She was incredibly resourceful and managed to help me in a very difficult and tricky situation. She was extremely responsive to emails, even after work hours. Worth every penny!! Thank you for going above and beyond for me.
Thank you very much Nicky! We will make sure to pass on your feedback to Natalia. If there is anything else we can do for you or any other visa you may need help with, please let us know. Thank you for taking the time to rate us. We really appreciate it!
Fantastic experience: My visa for Thailand was sorted by Marc in a very swift and professional manner. Communication was excellent and everything was completed in less than a week. I would thoroughly recommend Scott's Visas.
Thank you for taking the time to share your feedback with us Bob. We are very happy to know you have enjoyed your recent experience with Marc. Please do not hesitate to contact us again if you ever need our assistance.
Fantastic experience: Phoned asking about visa for Thailand, was advised to get a retirement visa my Marc, who was absolutely brilliant all the way though the process. Would thoroughly recommend Scott’s visa to anyone re
Thank you very much for your kind words Graham! We are very happy to hear that Marc managed to help you out. Hope your trip to Thailand will be just as smooth and stress-free as your visa process.
Positive experience: Great help for visa applications
Thank you for your review Brian! We are so glad we were able to help you out. We sincerely look forward to serving you again soon!
Fantastic experience: Highly professional and promptly responded to my inquiry.Thank you Natalia for the indication according to my case.
Thank you Jane! Your review makes a difference to us and it helps motivate us even more to always do our absolute best. We truly appreciate your kind words and look forward to seeing you next time.
Fantastic experience: Fantastic service....kept up to speed on where we were in the process...highly recommended
Thank you Paul! We appreciate you taking the time to leave us such a fantastic rating! We will make sure to pass on your feedback to our team.
Fantastic experience: I recently used Marc at Scott’s to get my visa and COE to Thailand .The service and communication was excellent all I all a very professional service.Thanks Marc
Thank you for taking the time to leave us such a fantastic rating Alan! We are truly happy to hear about your positive experience with Marc; we will make sure pass on your valuable feedback to him.
Negative experience: Enquired about getting ONE A4 document authenticated and sent to Taiwan from UK. Response was swift and polite and well mannered. However.......... They quoted me £250 + VAT for just service fees.... Then just over £50 to get the actual documents I needed authentictaed ( I still have to pay seperately and provide them with the document first of course)....Then wait for it..... £75 to post it to Taiwan ...I get they need to make money and charge for their time and resources, etc....but c'mon, the markup is ridiculous......It's probaly the same cost for me to fly back and do it myself... All they are doing are taking the docs I provide them with , and getting them authenticated.......Safe to say I did not use this company....Please think about your prices
Dear Paul,We are sorry to hear that you found our prices to be expensive, but we consider them to be very fair. We quoted the £75.00 for couriering of documents to Taiwan, because that was what we were charged by the courier company the last time we sent documents there. Our own fee for handling the process for you with the ACRO is simply based upon the amount of work involved.If you wish to discuss it further, please don't hesitate to email us at [email protected] you,Scott's TM
Positive experience: My father went through this company to get his visa to go to Thailand during this covid pandemic. He is elderly and was difficult for him to do on his own on the Thai Embassy website. We were a bit worried about sending his passport to get stamped but all came back safe with a stamped visa in his passport. Good service thank you for your help Ross.
Thank you for taking the time to review your experience with our team Gina! We hope your dad will enjoy his trip to Thailand. If there is anything that you may need help with, please let us know - we will be very happy to assist you again.
Positive experience: I would thoroughly recommend Scott's for getting a visa. Marc, who I dealt with, was always available both on the phone and Email, and nothing was ever a problem for him. Very professional and great back up.
Dear Colin,Thank you for taking the time to rate us! We appreciate hearing about your positive experience with Marc and the rest of our team! We sincerely look forward to hearing from you again soon.
Fantastic experience: I started working with Scott’s visas a couple of years ago, they return missed calls, deliver what they promise and follow up if you have issues (Royal Mail lost my recorded delivery passport for few days which caused untold headaches). Great friendly company and seamless representation whoever you work with, my contact is Monika and she is always 100% efficient. Perfect every time. Like anything in life you get what you pay for.
Thank you very much for giving us your take on how we are doing Jason. We are glad to know that you have had such a great experience with our team and Monika in particular! We sincerely look forward to hearing from you again soon.
Fantastic experience: Quick and helpful. Always polite, friendly and honest. Marc Millar did a great job to point out any areas of concern in the visa process to avoid problems at the embassy.
Thank you for taking the time to share your feedback with us Tim. We are very happy to know you have enjoyed your recent experience with Marc. Please do not hesitate to contact us again if you ever need our assistance.
Fantastic experience: First time I have used an agent,my computer skills not good enough to process thai visa application etc. Found them very professional, and friendly without being patronising. Today all paperwork and passport back in plenty of time. Have already suggested a couple of other people use them,and would not hesitate to recommend this company to anybody else. Marc,thanks for your efforts!
Thank you Malcolm! We appreciate you taking the time to leave us such a fantastic review! We will make sure to pass on your feedback to Marc. Please do not hesitate to contact us again if you ever need an assistance with your visas.
Fantastic experience: I have never used a visa service before, I'm well travelled and have never seen the need, but due to the impact of Covid and lots of addition paperwork and challeneges in travelling, I decided to give Scotts a try. I'd done my research as I was skeptikal of such servcies and the increase in scams and pop up travel services, and Scott's Visas had a long history of reveiws on here and google, I sent them an email explaining my situation, and they were fast, friendly, and honest with their reply. So I decided to give them a try. Without going into all the details and complications I faced with the visa process, I can honetsly say that I have no regrets using their services and I probably would have given up without their help and persistence in getting my visa and COE. We met several unexpected issues as the Embassy (Thai Embassy in London), were also having to deal with a lot of ongoing changes and live updates. Despite being rejected on the first try, without any clear reason why, Scott's managed to work with the embassy in clarifying what they required and ensured I got my visa and certificate of entry in time for my proposed dates. Scott's (and Robert in particular) were extremely polite and clear. They were prompt in replying and getting things done, keeping me in the loop at all times. I would recommend for anyone to contact Scott's if they are in need of help with visas and travel permits, especially during these complicated times. The service seemed like it would be expensive in the beginning, but for what I got in the end it was a bargain.
Thank you for such meaningful feedback K! We are so happy to hear that you've enjoyed your recent experience with Robert and the rest of our team. We love what we do and we want every customer to have the best possible experience when applying for their visas! We hope that your trip to Thailand will be even less stress-free.
Fantastic experience: I've used Scott's a few times over the years. They are always professional and efficient. They have sorted out any "glitches" extremely quickly. Marc is always happy to help and Olga is very well organised. Their help has been invaluable. Thanks !
Dear Nicholas! Thank you very much for giving us your take on how we are doing. We are glad to know that you had such a great experience with our team! We sincerely look forward to hearing from you again.
Fantastic experience: Called up for help & the guy was so helpful I’m really greatful.64
Thank you for taking the time to share your feedback with us Kaspa. We are so happy to know you have enjoyed your recent experience with us!
Fantastic experience: Always superb and efficient service in getting travel visas
Hi Peter, thank you for taking the time to review Scott's visas! We are thrilled to hear that our team keeps delivering above and beyond your expectations. We look forward to welcoming you back very soon!
Fantastic experience: Excellent service. Thanks Marc!
Thank you for taking the time to rate us David! We appreciate hearing about your positive experience with Marc! We look forward to seeing you again soon.
Fantastic experience: Absolutely brilliant service by the team at Scott’s Visa Management especially Minder Nagra. Would 100% recommend!!! Great service!
Hello Dinko,Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating!
Negative experience: I looked and contacted some google review top rated visa agencies and this one is not bad. So I contacted them for some primary enquiry but the woman who was talking on the phone(not sure if it's receptionist) was inpatient and didn't get what I mean, just told me to look up more information on their website then hung off the call before I finished my sentence......Surprise?! Yeah, and Bye bye forever!
Dear Vivian,Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please could you contact STM Quality Manager at [email protected] or call on 02075543741? We'll work with you to resolve any issues as quickly as possible.Thank you,Scott's TM
Fantastic experience: I'm very grateful to Waz Aslam at Scott's Visas for the incredibly efficient way he went about obtaining a Japanese visa for me (I needed it quite urgently). He displayed great knowledge of the requirements at every stage of the process and was clear and concise about what was needed from me and by when. When he was unavailable, his colleagues readily stepped in for him; they were so up-to-speed with the details of my application that the process continued without the slightest bump or change in our dynamic. I'm thoroughly impressed by Scott's Visas and will definitely work with them again!
Thank you for your feedback Louis! We are thrilled to hear that your experience matched your expectations. We look forward to welcoming you back very soon!
Fantastic experience: Brilliant service. Waseem always goes above and beyond and is always on hand/easy to contact if more help is needed. Scott's know the visa process inside out so you can use them with absolute confidence every time.
Dear Frea,Thank you for your review.
Fantastic experience: Such a brilliant company! Waseem in particular is an absolute joy to work with! He is so efficient and we were under alot of time pressure to get a visa but he was amazing and totally sorted everything out for us! Wouldn't imagine ever using another visa company x
Dear Emily,Thank you for your review.
Fantastic experience: Waseem was a pleasure to deal with and was able to get my Algerian visa issued with no hiccups at all. I had heard so many different stories about obtaining this visa and was under the impression it would be weeks before hearing back. Scotts Visas and Waseem got it done in about 9 or 10 days. I definitely reccomend using them for any visa needs, as I will be for my next trip. Thanks again Waz!
Dear Robert,Thank you for your review.
Fantastic experience: Great job, Waseem. Met my tight deadline. Thanks!
Dear Sean,Thank you for your review.
Fantastic experience: Reassuringly calm and efficient service
Thank you for taking the time to leave this 5-star rating William! We strive to provide our customers with excellent service.
Fantastic experience: Brilliant, I couldn't have asked for an easier experience!!! If you can afford it I recommend it 100%
Thank you for your feedback Megan!
Fantastic experience: Thanks Waz for a top notch service. Totally smooth from start to finish.
Dear Adam,Thank you for your review.
Fantastic experience: Bruno is a legend! They hugely helped me out in an urgent time of visa need. Cheers guys!
Dear Natan,Thank you for your review.
Fantastic experience: Waseem did a great job at managing the complexities of the visa requirements for us and was very good at communicating proactively about actions and next steps. Quick turnaround
Dear David,Thank you for your review.
Fantastic experience: Fantastic and fast Visa service that helped with a China Visa. Highly recommend! Yan was absolutely brilliant. Really happy with that.
Dear Charlie, thank you for taking the time to review your experience at Scott's Visas and provide meaningful feedback.
Fantastic experience: Very pleased with the service. Got my visa back quickly and all went very smooth. Waseem Aslam was spot on and very knoledged HigltH recommend Scott's travel. Laura
Dear Laura,Thank you for your review.
Fantastic experience: I always use Waseem at Scott’s Visas when required to travel to destinations with fiddly visa requirements often at very short notice. I know I’m in safe hands and that Waseem will check all the i’s are dotted and the t’s are crossed. They’ve never let me down and I would never use anyone else. Thanks Waz!
Dear David,Thank you for your review.
Fantastic experience: I am truly amazed with how fast the process took when applying for a Schengen Visa through Scott's Visas. Thank you immensely to Miss Krista Mellupe for her and her team's amazing help throughout my visa application process and for advising with all with collecting the correct documents needed for the Appointment. Scott's Visa got me an Appointment ASAP & within 4days, I got my Visa approved. My passport was delivered on the same day via Royal Mail. Yes you will have to pay a little more to get an Appointment ASAP but I assure you that all was worth the while. Scott's Visa are frequently in contact with their clients ensuring they have the correct documents to apply for their Visas. Their help has been truly amazing and I am so forever grateful for this. All has been a blessing really especially when the Christmas & New Year holidays are here. Thank you Scott's Visas & Happy Holidays xx
Dear Afa,Thank you for your review.
Fantastic experience: I used Scott's to get a visa for Uzbekistan and was very happy with the service. The visa service itself was smooth and uncomplicated. I had to send my passport by mail, and when I had an issue with its consignment back to me (which was a fault of the mail service, not Scott's), they followed up and were very helpful. I would definitely use this company again.
Dear Alexandra,Thank you for your review.
Negative experience: The website tells you something that you realise it is wrong just when you travel a long way to visit and meet them in person
Dear Jose,I am sorry that you were disappointed with our service. If you would like us to follow this up, could you please contact our Quality Manager at [email protected] and she will be happy to assist you.
Fantastic experience: Excellent service, 4 Chinese’s Visas thoroughly completed, really helpful. Ready for collection as promised. Thanks Minder!
Dear Tony,Thank you for your review.
Fantastic experience: Excellent service. Extremely experienced and professional staff. My company gets all our visas here.
Dear Ellen,Thank you for your review.
Fantastic experience: Thanks for the help with my Russian visa. Highly recommend. Have used them twice and so has my Mum and step dad
Dear HL RFareham,Thank you for your review and recommending us to your family.
Fantastic experience: Have been going to Scott's for many years now and have always received the best friendly service. Would thoroughly recommend.
Dear Alexander,Thank you for your review and recommending us to your colleagues.
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