Trafalgar Travel UK

Grosvenor Pl 15, SW1X 7HH, London
Grosvenor Pl 15
SW1X 7HH, London

Opening hours

  • Monday: 8:00 AM – 11:00 PM
  • Tuesday: 8:00 AM – 11:00 PM
  • Wednesday: 8:00 AM – 11:00 PM
  • Thursday: 8:00 AM – 11:00 PM
  • Friday: 8:00 AM – 11:00 PM
  • Saturday: 9:00 AM – 10:00 PM
  • Sunday: Closed

From Europe tours to Australia tours, travel with confidence with Trafalgar. You’re free to change your travel plans until 60 days before your trip.

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Trafalgar Travel UK: Reviews

3.7/5 (13 Reviews)
Lia Padilla 1 month ago

Negative experience: Best Of Portugal (11Days) Dec 6-16 2024 I would give ZERO if I could! There is NOTHING Platinum about this company! I ALWAYS travel as a Solo Traveler and that’s what I signed up for when I decided on The Best of Portugal tour. Imagine my surprise when I arrived at the hotel in Lisbon and was told by the Front Desk Clerk, NOT TRFALGAR, that I was going to have a roommate! Things started off ok but she soon showed her true colors. She was borderline Stalker in that first meeting she constantly talked about how much she loved my eyes and couldn’t stop looking at my eyes and talking about them. The first compliment or two is one thing but to be obsessed the way she was had me questioning how safe I was going to be around her! She NEEDED to know every last thing I was doing, where I was sitting for meals, which optional experiences I was signing up for, etc. I finally told her we don’t NEED to do EVERYTHING together!! Talk about a Co-Dependent Solo Traveler. She had ZERO sense of Personal Space, always laying facing me as close as possible, sometimes draping her arm onto my bed. She snored and talked in her sleep which kept me awake. She made a mess EVERY TIME she went into the bathroom and NEVER cleaned up after herself. I’m guessing it’s because she has housekeepers at home in Singapore to do that for her. The Entitlement she had was infuriating! She would constantly push into me when seated on the bus trying to get more room for herself and at one point leaned over me asking if I had more room as she was pushing me into the wall. I told her NO, I don’t, you’re already pushing me into the window! She also had Main Character Syndrome where she would constantly walk in front of people who were trying to take photos without a care that she was ruining their shots, always with her selfie stick taking photos of herself with no regard for anyone else. She wouldn’t listen to what the Tour Director or Local Specialists were saying then would expect me to tell her what was happening and got angry at me if I didn’t! I also caught her twice trying to video record me which was Not Ok!!! I ended up paying extra at the last 2 hotels (when I was supposed to have had my own room THE ENTIRE TRIP!!!) so I could have my own room and try to maintain what little sanity I had left! Dealing with the nightmare that was her wasn’t all either. I had SIX instances of GI Issues from BAD Food, Including the special dinner following the cruise along the Douro River, which happened to be the night before my birthday. My first two bites of the main pork dish were fine but the 3rd was rancid and sour tasting. I immediately stopped eating! Needless to say the next morning I was sick and missed out on the paid optional experience that I expect a FULL REFUND for because NO ONE can plan when they are going to get sick! I also had a terrifying incident that took place that I immediately brought to the attention of the Tour Director and she completely downplayed the whole scenario saying it must be a scam. I explained to her several times the severity behind the incident but I felt she wasn’t taking me seriously. I never told her it happened again days later after being so dismissive the first time it happened. Trafalgar, you ruined my Birthday trip and my Birthday itself and I will NEVER, EVER, EVER book another trip with your company again!! So many on the trip (of 52 people – INSANE!!) have traveled with your company several times, told me to give you guys another chance and not let this cloud my judgement towards you but I DON’T give second chances to be treated like garbage, I learned that the hard way many years ago! In the 9 years that I’ve been traveling solo, this is by far THE WORST birthday trip I’ve endured and last year’s trip (Dec 2023) had a mass shooting (In Prague)! I should get a Full Refund for this trip but I don’t expect that you would be that honorable. The ONLY good thing I can say about this trip was that our Coach Driver, Tiago, was Insanely Good at his job!

Trafalgar Travel UK

We sincerely appreciate you taking the time to share your valuable feedback with us. Our Guest Relations Department has reached out to you and addressed your concerns, and we hope that your concerns have been resolved to your satisfaction. If there are any additional matters you wish to discuss, please do not hesitate to contact our Guest Relations Team. Your input is important to us.

Masengota safaris 2 years ago

Fantastic experience: amazing place

Allan Ambrose 3 years ago

Fantastic experience: Excellent tour with them.

Tami M 5 years ago

Fantastic experience: Had the best holiday with Trafalgar, saw all the sights, but also our Travel Director was amazing, he showed us loads of hidden gems and was so knowledgeable, he really brought every place to life.

Tamsin Mills 5 years ago

Fantastic experience: Had the best holiday with Trafalgar, saw all the sights, but also our Travel Director was amazing, he showed us loads of hidden gems and was so knowledgeable, he really brought every place to life.

Irina Gorskaia 5 years ago

Fantastic experience: My Best of Germany trip with Trafalgar was truly the Best! We saw so many unique things in each region of Germany. The food, company, and Tour director were exceptional. I’m so glad I did this tour!

Oseni Lumous 6 years ago

Fantastic experience: Travel with peace of mind and be safe.

Krzysztof Z 6 years ago

Positive experience: Ok

nunovidrago 6 years ago

Fantastic experience: Simply the best

Vee Cee 6 years ago

Negative experience: I bought travel currency from this firm. They made me believe that it would arrive the next day. I'm still waiting for it some two weeks later. I now cannot go on holiday due to this as the monies exchanged was more then my trip. When I asked for my cash back they referred me to the post office. They were not who I contracted with. Apparently I will habe to now wait for another two week if I ever get my money back. Very disheartening and mist distressing. Then to add insult to injury they were exceedingly rude on the phone. They also called themselves Covent Garden FX My advice; Do nothing on line go direct to the a bone fide high street exchange place. I'm still in shock

Aaron Such 7 years ago

Fantastic experience: Great service

R 7 years ago

Negative experience: Nearly knocked off my bike on Chelsea embankment 3.55 October 11th. Coach brushed my arm as he sped past me.

Connect oum 7 years ago

Negative experience: I love the blogs they publish

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