
Edinburgh Travel Clinic

Information about Edinburgh Travel Clinic
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Edinburgh Travel Clinic, situated in Newington Pharmacy, is one of the most popular Travel Health Centres in the City.
We offer a full range of travel health vaccines, antimalarials and free travel health advice.
To book your appointment and to find out what vaccinations you'll need for your trip, click through to our website.
Our comment from TraTraTravel UK about Edinburgh Travel Clinic:
Edinburgh Travel Clinic offers an exceptional range of travel health services with a focus on customer satisfaction. Users have consistently praised the friendly and knowledgeable staff who provide thorough consultations and informative advice about travel vaccinations and related health concerns. Many clients specifically highlighted the efficiency of the booking process and the professionalism exhibited during appointments, leading to experiences described as 'smooth', 'painless', and 'stress-free'.
Customers also appreciate the clinic's clean and welcoming environment, which fosters a sense of safety and comfort during visits. From initial consultations to vaccination appointments, the service is noted for being both thorough and respectful.
While the majority of reviews are overwhelmingly positive, a few users mentioned issues with booking clarity and a couple of less-than-ideal interactions with specific staff members. Despite these concerns, the overall consensus remains that the clinic is highly recommended for anyone seeking reliable travel health services.
Edinburgh Travel Clinic: Reviews
Fantastic experience: Very Happy. Got a next day appointment with friendly staff and great service.
Fantastic experience: Excellent service.
Fantastic experience: The scheduling of all my vaccinations for going on holiday, were successfully done and all on the dates stated. Excellent!
Fantastic experience: Excellent experience with this Pharmacy. Went in to get the private Winter Flu 2024 vaccination. Friendly, knowledgeable staff. I would highly recommend Newington Pharmacy.
Fantastic experience: I had a great experience at Newington Pharmacy and Travel Clinic for my phlebotomy appointment. The appointment process was straightforward, with an easy online booking system, and the staff were professional and welcoming. The technician who took my blood was skilled and made the process smooth and painless. They explained each step and reassured me throughout the procedure, which helped ease the nerves I had. The environment was clean, and I felt safe and comfortable during my visit.
Fantastic experience: Great advice and wonderful customer service. We got our holiday vaccinations done and didn’t feel a thing.
Fantastic experience: I had a travel vaccination here and everyone was really friendly and gave me a lot of helpful information on the types of vaccinations required.
Fantastic experience: The gentleman who did our family vaccinations was absolutely brilliant, he could not have been more helpful and understanding.
Fantastic experience: Amazing service and advice over several weeks so far. Had a weekly initial front load of B12 injections following a thorough consultation and now on monthly ones. Very friendly, informative, safe and professional service. I wouldn’t go anywhere else now for this and I have to travel a fair bit! Thank you.
Fantastic experience: Great experience at the travel clinic, informative and was dealt with respectfully.
Fantastic experience: Excellent service carried out by week trained technician which made the treatment so much easier. Thanks again
Fantastic experience: Attended Newington Pharmacy Travel Clinic for Vitamin B12 injections following borderline blood results from GP as well as excessive fatigue which had been ongoing for at least a few years yet I put it down to getting older/Perimenopause symptoms. I commenced the treatment 5 weeks ago and with one injection out of 6 still to go, the results have been amazing! I felt prior to starting this treatment, I could have literally slept on a knife edge everyday from lunchtime right through to bed time. And days off work were spent sleeping approx 4 hours per day on top of my usual night time sleep. What’s more, my family and work colleagues have noticed a massive change in my energy levels and mood…even those who were unaware I had started taking vitamin b12. I had no idea before starting treatment that the recommended loading dose was 1 injection x 6 weeks and I imagine a lot of people may try having one dose, then not have anymore if the results were not immediate however I would say it’s definitely worth persevering as I did not really feel much difference until around the 3 week mark. And the last two weeks have been really noticeable with regard's to my energy, mood and lack of daytime napping. I would highly recommend this service to anyone who can relate to my initial symptoms as it’s well worth trying. The pharmacist is a lovely lady who is both professional and friendly. I cannot recommend this service highly enough as it’s really made such a massive difference to me. Thanks so much to Newington Pharmacy for providing this service, it’s been a godsend for me
Positive experience: I received excellent service whilst at Newington Pharmacy. The staff were very helpful and knowledgeable.
Negative experience: Really friendly people. I couldn’t get the yellow fever vaccine because the pharmacist didn’t have the license to do it. If you want to get the yellow fever vaccine, make sure you call them after booking the slot online
Fantastic experience: Very efficient and helpful service for vaccinations and advice.
Fantastic experience: Great staff and a professional service.
Fantastic experience: The service was excellent. I told him where I was travelling and where I would be staying and he recommended the vaccinations I should get. Furthermore, he also informed me on how to protect myself against other diseases and infections while travelling. Lastly, he helped me schedule when I have my next doses of vaccinations.
Fantastic experience: Went there to get a travel consultation and travel vaccinations after booking a weekend appointment online. The pharmacist was really thorough, friendly and explained everything very well (plus the jab was fast and painless)! Would definitely recommend the travel clinic.
Fantastic experience: I would highly recommend this travel clinic. They are very thorough, professional, and knowledgeable and I will definitely be using them in the future.
Fantastic experience: The staff and manager all friendly and very poliet , as i need a bit of a hand, thay explained things to me when i went in. And i just want to say a big thank you for there time today
Thanks for the review Suzanne!
Fantastic experience: I was absolutely blown away how helpful the team was, they went above and beyond to make sure I had all the information, vaccinations and medical support I needed before my trip and made it so easy and stress free. 5 stars isn't enough!
Fantastic experience: Excellent service. Very reliable. Friendly and informed staff.
Positive experience: Very helpful visit for travel vacciantions. It was not immedaitly obvious during the online booking that some longer courses of vaccines needed to be completed in good time in advance of travel.
Fantastic experience: Aziz (who does the blood tests) is fantastic, I was very nervous but felt very cared for and the overall experience was the smoothest blood test I'd every had. Would definitely recommend!
Thanks for the review Kubilay!
Fantastic experience: Excellent advise. Friendly and knowledgeable staff.
Thanks for the review Jayne!
Fantastic experience: Very helpful and took the time to explain things clearly
Thanks for the review Michael!
Positive experience: Informative and helpful, came away feeling reassured I had the vaccines I needed, but was made aware of others I could get if I wanted too
Thanks for the review Amy!
Fantastic experience: Excellent service - lots of useful information and very efficient.
Thanks for the review Fraser!
Fantastic experience: Very knowledgeable and patient staff. I felt I was given all the important information and then left to make my own decisions (after asking all the questions I wanted).
Thanks for the review katelyn!
Fantastic experience: professional, friendly and quite helpful staff; accurate and responsive service!
Thank you so much Maria, our staff really appreciate the feedback. We will do our best to keep up good service delivery.
Fantastic experience: Helpful caring staff who go beyond what is expected of them. I experienced fantastic customer service within the pharmacy shop and also when getting my rapid antigen test from Mr T.Pearson the Coved-19 Response Technician
Thank you, Gordon. We appreciate your review.
Fantastic experience: Always a brilliant service, all staff are extremely friendly. The lady pharmacist Insha is such a kind lady, and always takes her time with you and talks you through everything.
Thank you so much Alicia.
Fantastic experience: I went for a scheduled covid test today,services provided, professionally and quickly,.high recommended .
Glad you enjoyed our service.
Fantastic experience: They are always so helpful and friendly at The Edinburgh Travel Clinic. Highly recommend.
Thank you for the great review, Aileen.
Fantastic experience: I did not have the updated certificate form for Japanese government and you guys have the form for me and it was great! You are the savior! The instructions for taking PCR test was clear and easy to understand and your staff were friendly especially the one who did the test for me. Thank you all for the experience. Now I have to wait for the result.
Thanks for the kind and detailed review, Takeshi. Glad we could be of help.
Fantastic experience: The people at the pharmacy were so very helpful in getting us tested for COVID. The lady at the counter (I wish I could remember her name) was very patient with us as we bumbled through the process and the medic who administered our tests was as funny as he was thorough. They represented the best of Great Britain to we Americans. Thank you so much!
Hello John, thanks for the kind and detailed review.
Fantastic experience: Excellent advice for travel, punctual treatment
Hello Gill, thanks for the kind and detailed review. Glad we could be of help.
Fantastic experience: Newington Pharmacy made it very easy to book a pre-travel Covid test. They were very professional and friendly. It was a stress- free experience. Thank you
Thanks for the kind and detailed review.
Fantastic experience: Excellent service, very accommodating. Prompt with test results to our phones
Hello Terry, thanks for the kind and detailed review.
Positive experience: The online appointment process of travel related COVID testing didn't work properly, but the Whatsapp chat worked very nicely. Once we got that going, the process was easy and went very smoothly. The testing process itself was quick and we got results within 30 minutes.
Thanks for the kind and detailed review.
Fantastic experience: Excellent service by staff. Very Professional and they provide quick covid-19 test results for flights to the U.S.
Thanks for the kind and detailed review.
Fantastic experience: Friendly, fast service. We were so nervous about the testing and they made it easy. Bonus: we were negative!
Hello, thanks for the kind and detailed review.
Fantastic experience: Fast test results and highly responsive via any means of communication.
Hello Kian, thanks for the kind and detailed review.
Fantastic experience: Great service, quick result for my PCR test (did test at 14:45 and received result at ~21:00). Wayne was very thorough making sure all details are correct. Highly recommended!
Hello Bazil, thanks for the kind and detailed review.
Fantastic experience: Simple, easy and fast - great for travel confirmation of negative lateral flow for US travel requirements.
Thanks for the kind review. Glad we could be of help.
Fantastic experience: Easy, simple and straightforward service - excellent!! Thank you
Hello Peter, thanks for the kind and detailed review.
Fantastic experience: Pharmacy assistant helped me get the correct test and the technician who did the test was very personable and helpful. It was a very good experience.
Hello Lorraine, thanks for the kind and detailed review.
Fantastic experience: Excellent service and advice. Many reminders of how to stay safe. Courteous and professional. Would recommend to anyone travvelling abroad.
Hello Steve thanks for the kind and detailed review.
Fantastic experience: Really convenient for private blood tests. I much prefer using the pharmacy phlebotomist than squeezing my fingers black and blue at home.
Thanks for the great review.
Fantastic experience: Thomas was excellent and efficient. Thank you for making the testing process so smooth.
Thanks Maria thanks for the kind and detailed review.
Fantastic experience: A very quick and efficient service for getting a rapid antigen test before flying.
Hello Melanie, thanks for the detailed and kind review.
Fantastic experience: Very positive. Convenient location, good length of time waiting for COVID results, provided written copy of test results/safe to fly cert, paperwork to be tested was quick and easy with helpful staff. Overall very good experience.
Hello Ryoung, thanks for the kind and detailed review.
Fantastic experience: Excellent services , very well trained staff they explain everything and communicate with people professionally . I will always deal with them and recommend them definitely
Hello Kefah, thanks for the kind and detailed review.
Fantastic experience: Very well-informed staff, easy to obtain advice and appointment for a travel vaccination (nothing to do with Covid!). Very straightforward both to receive the vaccination and to obtain advice and information. Thank you!
Hello John, we're glad we could be of help.
Fantastic experience: Everyone there was very kind to us. They were prompt and helpful, trying to make sure they got us exactly what we needed.
Hello Cecelia, thanks for the kind and detailed review.
Fantastic experience: Friendly staff with a range of travel services. Good value for money and got everything I needed to travel quickly and efficiently. My go to travel clinic for years.
Hello Gabriel, thanks for the kind and detailed review.
Fantastic experience: I needed to have an RT-PCR test with a same day result. It was very easy to book on line, easy to find and just a short walk from the centre of Edinburgh. Once there the process was easy, a form to fill and a short wait before the test, which was carried out very professionally. I am still waiting for my result (some time before 2359), which will be delivered by email in a format that I can print. So, all in all, a great service that I can thoroughly recommend.
Hello Erik, thanks for the kind and detailed review.
Positive experience: As with most other reviewers, the process of application, booking and testing itself was not problematic. One star missing for the longer than expected wait for a form to be signed by the pharmacist, when we were informed by the person testing us that the form should have been asked for and signed prior to the test. Also, as noted by one other reviewer, no id check was carried out, despite being asked to bring passports. A good service that perhaps needs a refresh?
Thank you for the kind and detailed review.
Negative experience: The initial contact with the pharmacy was unwelcoming, bordering on unpleasant. The test was conducted efficiently and appropriate documentation provided. The price, £50 was inappropriately high.
Hello Patricia, sorry for the inconvenience you experienced at the initial contact to the pharmacy. Will take this to management. Thank you.
Negative experience: Setup for testing is great and timely. However the current pre registration pharmacist in the main store is very rude and is below par with her interaction with customers. Much to learn from her counterparts.
Positive experience: Quick and easy travel Covid testing.
Hello Kevin, thanks for the review glad we could help you
Fantastic experience: Very informative. I got my antibody c19 test done there.
Hello Michal, thanks for the kind and detailed review glad we gave you all the required information.
Fantastic experience: very efficient and courteous staff. i had an appointment for 2:30pm and was in and out with results in about half an hour. great service if you are planning to travel and need to get tested.
Thank you for the review we glad we could help you
Fantastic experience: I needed a pre-flight COVID-19 test at the weekend, so that there is a guaranteed result and I do not need to depend on the post delivery. The Clinic accommodated my request at the convenient time. They went the extra mile by sending the confirmation of my payment upon request.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: We were seen at our appointment time, treated with courtesy and the staff were very helpful. An excellent service.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Excellent service, could not be better in any aspect. Pleasant and polite and professional service. Thank you very much.
Your support means a lot Allan, we're here for you, whenever you need us to be.
Fantastic experience: Great service ....friendly fast and efficient
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Great service! Friendly, professional and knowledgeable staff. Happy to recommend! Safe travels :)
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Excellent service - polite, expert, quick. Thoroughly recommended
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Courteous, kind, and most of all, quick!! Saved my partner and I a lot of stress over getting a last minute PCR test. Thank you!!
Thanks so much for leaving a review Heather. We're delighted you had a positive experience with us and we appreciate you taking the time to leave us feedback.
Fantastic experience: Excellent in every way. Staff were patient, responsive and kind. Processes were efficient and safe. A big "thank you" to everyone at Newington Pharmacy.
Thanks so much Denise! This kind of feedback is so motivating for our team!
Fantastic experience: Perfect and perfect. Amazing treatment by the staff, especially the doctor. Highly recommend this clinic to everyone looking for Covid tests. Special thanks to the doctor.
Thanks so much Omar! This kind of feedback is so motivating for our team!
Fantastic experience: I highly recommend Newington Pharmacy for your Fit to Fly test and certificate. They are friendly, efficient and dependable. The certificates were delivered on time and they made sure we had what we needed despite a technical glitch late at night.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: The staff were very friendly and helpful. It is busy, but the queue moves quickly with the help of the lovely staff.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Would recommend! I've utilised their same-day rapid result antigen testing twice now and both times have been fast, professional and painless. It seems they've updated their process to be even more efficient as the first time I had to come back after 15 min but today they sent the results via email. Also, I don't mean to encourage last-minute walk-ins (so book yours in advance!), but I really appreciated that they went out of their way to help another person that walked in at closing time while I was there with a flight early the next morning.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Staff are worked hard and cope extremely well. The new testing area is very clean and the process is completed efficiently. Results are received as promised within the stated timescale. One small recommendation is that there should be a separate system for those who have appointments and for those waiting in the queue for "other business", however, I didn't have to wait too long anyway. Well done team!
Negative experience: My experience at your 'Travel Clinic'0 seriously endangered my sanity! Just to let everyone know NEVER to use this farcical Clinic - a yellow steel box/packing case outside the Pharmacy - could take two or three people only - was led by a younger man who was rude, surly, totally void of any kindness or compassion for an older lady - and this cost £149 - and it left me completely traumatised - was a total nightmare and certainly being a 'private clinic' showed not one likeness to any private clinic I have ever attended! BEWARE!
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please give our Pharmacy Manager a call at your earliest convenience.
Fantastic experience: Good service - lady in the pharmacy was helpful and pleasant. Test completed with no issues
Your support means a lot Tony, we're here for you, whenever you need us to be.
Fantastic experience: Top class service, thanks very much again cause without your help with our last minute need for fit-to-fly test, my dad's last day visiting would have been super stressful. Really nice also to have a trained technicien take the sample so the test result is more reliable.
Your support means a lot Anna, we're here for you, whenever you need us to be
Positive experience: Went for Covid fit to fly test. Service while getting test was great. Instructions on what to expect before getting there could have been clearer.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Friendly, efficient and wonderful wonderful Shahzad who took my blood
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Amazing service for PCR and Lateral Flow tests. Quick and easy
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Excellent service and prompt results getting a Fit-to-Fly COVID test.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Took a PCR test, staff were friendly and professional.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Staff were very helpful in setting up an urgent appointment for PCRtest and test itself conducted on site was very smooth and results came back within 24hours as promised.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Kind, helpful and knowledgable staff, very accommodating. The travel clinic helped me at short notice when my travel covid tests did not arrive. Reasonable prices, great service, I would highly recommend.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: The service I received at the Newington Pharmacy was fast, friendly and very professional.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Such a pleasant place! I went for my fit to travel test And it was super efficient and quick. I got my results within 30 mins and got a print out of my results. 10/10 would come back
Thank you very much for the kind and detailed review! So glad we could help you.
Negative experience: I booked an appointment foolishly expecting to turn up and be tested quickly in private, it was in private but not quickly. The actual events were very different. I joined a queue to get into the pharmacy, after a wait I reached the counter to be given a questionnaire to be completed, then join the queue again to pay my PCR Test cost. I was then directed to a small metal storage container outside the Pharmacy where I joined another queue. I was eventually taken in and tested. Testing was fairly standard, if not a little rough. I know about testing having on average had 1 test a week for the last year. My main concern was at no point was my identity checked. I could have been anyone turning up to do a test for someone. Every other test I have had done, and it is well over 50 tests, your ID is checked prior to the test. The method adopted here makes a complete mockery of the ethos of testing and I doubt it meets the testing standards of most countries which you may be visiting.
Positive experience: Pros: the whatsapp number is highly responsive, and the test that we did was done quickly and professionally. Cons: the lady at the front desk was rude and condescending. If it wasn't for the above pros I would have rated it a 2 or 1.
Thank you for taking the time to leave our team this feedback, if you have any further suggestions on how we can improve our service please don't hesitate to call us and ask for the Manager.
Positive experience: The pharmacy scheduled the appt very efficiently. It was easy to communicate and schedule a time. I would suggest that they streamline the testing process. You go into the pharmacy to check in then back out to do paperwork then back in to pay and back out to take the test!! You then have to come back later for results. I feel like they should be able to handle all testing/payment, etc. in the one outside pod location.
Thank you for taking the time to leave our team this feedback, if you have any further suggestions on how we can improve our service please don't hesitate to call us and ask for the Manager.
Fantastic experience: Such am amazingly good service. I had the same-day result PCR test done. Easy to book, staff are all lovely. I was taken on time, was made to feel really relaxed and the test wasn’t stressful at all. I would highly recommend the Newington Pharmacy.
Thanks so much for leaving a review Karen. We're delighted you had a positive experience with us and we appreciate you taking the time to leave us feedback.
Fantastic experience: I chose PCR same day test option to travel abroad. It was my first time I tested at Newington Pharmacy. I was a bit worried about the time frame of the results but the certificate with the results arrived just after 11 PM. Newington Pharmacy uses Randox for PCR tests and guarantees the results by 11:59 PM if you go for the same day service. The staff are very helpful. The Covid-19 testing technician answers any Covid testing query very quickly either on WhatsApp or over the phone.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Very accommodating. A very quick and easy process. Results on time as promised. We had a great experience.
Thank you for the kind words Andy ,we will be sure to pass this on to our team!
Positive experience: My sister booked my test giving her email address. No confirming email was sent even though she phoned again and asked for one. On the morning of my test (25/10/2021) she received a reminder confirmation but this did not contain the information that the PCR would involve both mouth and nose swabs and therefore I should not eat or drink within 30 minutes of my test. All my previous PCR tests have involved only nose swabs so I had had a coffee 20 minutes before I arrived at 12.15. The person doing my test was very unsure as to whether the test was possible although he did swab and submit it. As a result I booked and paid for a second test which was administered at 14.00 on 25/10. For this test I did receive a confirmatory email but none of the links led me to the information regarding mouth swabs procedures. I recommend that this communication and information be improved.
Thank you for taking the time to leave our team this feedback, if you have any further suggestions on how we can improve our service please don't hesitate to call us and ask for the Manager.
Fantastic experience: Quick, efficient & professional service, have used several times
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Very kind and accommodating. Results were quick. The staff even helped me to get a taxi to return to my hotel.
Thanks so much for leaving a review Jennifer. We're delighted you had a positive experience with us and we appreciate you taking the time to leave us feedback.
Fantastic experience: Excellent one day covid PCR service. Took test at 10.20 results back in 9 hours. Charming helpful staff.
Thank you very much for the kind and detailed review! So glad we could help you.
Fantastic experience: Excellent service and want to thank them so much for ensuring our daughter got her PCR test today even though we were held up and very late for our appointment. Huge thank you and a massive recommend.
Thanks so much Kevin! This kind of feedback is so motivating for our team!
Positive experience: Good efficency. Reservation made with whatsapp, answer in 30 min. Queue for a test perfectly on time. Fast report without delay
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