BN TRAVEL
Opening hours
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
Photos of BN TRAVEL
Our comment from TraTraTravel UK about BN TRAVEL:
A Multifaceted Travel and Logistics Partner
BN Travel presents itself as a comprehensive travel agency that extends well beyond traditional holiday bookings. While they offer services such as flights and holidays, they are particularly distinguished by their robust support for cargo services and international money transfers. This diverse portfolio makes them a convenient one-stop solution for travelers who may need to send goods to Pakistan or manage remittances alongside their travel plans. Their status as an ATOL-protected agent in the UK adds a layer of financial security and trust for their clients.
Exceptional Personal Service and Staff Dedication
The most consistent praise from customers revolves around the human element of the agency. Travelers frequently highlight the polite, helpful, and welcoming nature of the staff. Specific employees, such as Bilal and Naeem, are mentioned with particular enthusiasm, described as classy gentlemen who are caring and always ready to assist regardless of the circumstances. This personalized attention creates a sense of being well looked after, transforming a simple transaction into a positive customer experience.
Trustworthiness and After-Sales Support
While the majority of feedback is overwhelmingly positive, emphasizing high trust and excellent after-sales service, it is important to note that a minority of clients have expressed frustration regarding communication delays in specific cases. However, the prevailing sentiment among long-term clients is one of reliability. Many reviewers have used BN Travel services for many years without issues, recommending them to family and friends. The agency is regarded as a highly trusted entity, particularly for those sending cargo or money abroad, with competitive rates and professional handling of all logistics.
- Comprehensive Services: Includes flights, holiday bookings, international cargo, and money transfers.
- Customer Care: Praised for being polite, respectful, and highly responsive to client needs.
- Trust Factor: ATOL protected with a reputation for reliability among repeat customers.
- Specialized Expertise: Recognized as a top choice for travel and logistics services within the Asian community in the UK.
BN TRAVEL: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 43 reviews
Fantastic experience: Great experience
Fantastic experience: Drivers are very polite
Fantastic experience: Good place to send stuff to Pakistan
Fantastic experience: Very good customer service
Fantastic experience: Very good communication
Positive experience: Polite and helpful
Fantastic experience: Very nice thank you
Fantastic experience: باکمال لوگ لاجواب سروس Highly trusted people Very good after sale service
Fantastic experience: Excellent service
Fantastic experience: great
Positive experience: Good service, Welcoming, respectful and helpful
Negative experience: Please do not use this travel agent. There is no after service once they have taken your money. The owner/director is very ignorant. Can't be bothered to phone back or any reply regarding a query on a ticket.
Fantastic experience: Wonderful service from point A to Z. Well looked after customer service executive experience. Cargo at very reasonable prices availability what else could you expect.
Fantastic experience: Positive: 'Professionalism', 'Quality', 'Responsiveness', 'Value'
Positive experience: Good sevice, Welcoming respectful and helpful
Fantastic experience: Highly recommend these guys!
Fantastic experience: Amazing service and friendly staff
Fantastic experience: Very good
Fantastic experience: Bilal and naeem what can I say classy gentlemen caring and always ready to help you whatever the circumstances. The best.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Excellent customer service !!!!
Fantastic experience: Friendly customer service always happy to help with info and prices good rates too
Fantastic experience: Was well looked after. Very good customer service. Helpful and knowledgeable at this shop.
Fantastic experience: Positive: Professionalism , Responsiveness , Valu
Fantastic experience: Maashaa'Allah amazing people. Best place to book your holidays. Amazing customer service everytime.
Fantastic experience: The best place to go for sending money abroad and for sendsen cargo , competitive flights reccomend to family and friends ,
Fantastic experience: The best place in Birmingham, for cargo money and tickets, the only ATOL protected and trustworthy Asian travel agents in the uk
Fantastic experience: Best place for money cargo and ticket
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