TUI Holiday Store

High Street 93, S9 1ES, Sheffield
High Street 93
S9 1ES, Sheffield
0114 256 8668

Opening hours

  • Monday: 10:00 AM – 9:00 PM
  • Tuesday: 10:00 AM – 9:00 PM
  • Wednesday: 10:00 AM – 9:00 PM
  • Thursday: 10:00 AM – 9:00 PM
  • Friday: 10:00 AM – 9:00 PM
  • Saturday: 9:00 AM – 8:00 PM
  • Sunday: 11:00 AM – 5:00 PM

We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Live Happy.

Our comment from TraTraTravel UK about TUI Holiday Store:

TUI Holiday Store in Meadowhall offers an exceptional holiday booking experience, characterized by a friendly and knowledgeable team. Customers rave about the professional service and personal touches provided by the advisors. Highlights include:

  • Outstanding Customer Service: Many visitors have praised staff members, such as Demi, Nicola, and Matthew, for their friendly, helpful, and patient assistance, making the booking process enjoyable and stress-free.
  • Competitive Pricing: Several reviewers noted that TUI was able to match or beat other quotes, ensuring great value for their trips.
  • Tailored Experiences: Advisors like Hannah and Ryan are recognized for going above and beyond to understand clients’ needs and preferences, resulting in personalized holiday packages.
  • Warm Atmosphere: Many customers appreciated the welcoming environment, often being offered drinks during their consultations, which enhanced their overall experience.
  • Attention to Detail: Staff frequently mentioned addressing all inquiries meticulously, ensuring every aspect of the holiday is managed smoothly.

While experiences at TUI are generally positive, there have been a few reports of less favorable service. However, the management actively seeks feedback to improve and address any concerns. Overall, TUI Holiday Store remains a highly recommended choice for booking your next getaway.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

TUI Holiday Store: Reviews

4.8/5 (196 Reviews)
Diana Deane 1 month ago

Fantastic experience: Great service from Charmaine at TUI Meadowhall. She made booking our cruise easy as there are so many options to choose from. She had great knowledge of routes and ships, she helped us choose our date, cabin location, airplane seats and advised us that we would be able to book trips, dining etc via the website nearer the time of our cruise. Thank you Charmaine for all your help.

lily fearn 1 month ago

Fantastic experience: 10/10! Charmaine is absolutely amazing, she’s so helpful and will do whatever it takes to ensure you’re happy with the holiday and it’s exactly how you’d like it. She booked us a fantastic multi destination holiday to Dubai and Zanzibar last year and has now booked another for us for 2025. Thanks again Charmaine you’re a star!

Andrew Eyes 1 month ago

Fantastic experience: I want to say a big thank you to Matthew for amending my holiday. The process was effortless. Matthew was efficient and friendly and explained everything and confirmed the booking. He is a credit to TUI and will deal with him again.

TUI Holiday Store

Hey Andrew, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Darren Ferguson 2 months ago

Fantastic experience: Charmaine was fab. Helped us book the holiday and the hotel and parking. Brilliant customer focus.

TUI Holiday Store

Hey Darren, thank you for taking the time to leave a review! I loved reading your comments, and I know Charmaine will too. We look forward to seeing you again soon.

Sue Lambert 2 months ago

Fantastic experience: We always book our holidays at TUI in Meadowhall. Staff are always friendly and welcoming. Matthew helped us choose our cruise he was so helpful and informative. This is our second cruise with TUI really good value for money

TUI Holiday Store

Hey Sue, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Kirsty Timmins 2 months ago

Fantastic experience: I spoke with charmaine, she was very helpful and went above and beyond so I could understand everything as I have problems understanding things properly. I would go and see her everytime I want another holiday booking. Thank you for a great experience booking for the first time on my own.

TUI Holiday Store

Hey Kirsty, thank you for taking the time to leave a review! I loved reading your comments, and I know Charmaine will too. We look forward to seeing you again soon.

Jake Potts 2 months ago

Fantastic experience: Dream honeymoon booked thank’s to the help of both Declan & Hannah at Tui MeadowHall - Declan kept in contact with me for weeks keeping me in the loop with the price and the benefits of different timescales and even what the weather / climate was like. Hannah was also very helpful in the booking process and the after care of speaking to the hotel etc about it being our HoneyMoon!

TUI Holiday Store

Hey Jake, thank you for taking the time to leave a review! I loved reading your comments, and I know Declan & Hannah will too. We look forward to seeing you again soon.

olivia kathryn 2 months ago

Fantastic experience: We booked Cape Verde with Tui Meadowhall and couldn’t have been happier. Becky helped us and answered literally every question we had and was so lovely honestly couldn’t have been more helpful

TUI Holiday Store

Hey Olivia, thank you for taking the time to leave a review! I loved reading your comments, and I know Becky will too. We look forward to seeing you again soon.

donna cusack 4 months ago

Fantastic experience: Great price and service. Demi did a fantastic job - going well beyond to get us booked

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TUI Holiday Store

Hi Donna, Thank you so much for taking the time to leave a review. I am so glad Demi was able to get everything sorted for you, Please do not hesitate to contact us if there is anything further we can do to help.

aaron greenwood 4 months ago

Fantastic experience: We popped in the store on the off chance to book our honeymoon and had a sit down with our advisor Hannah she was super helpful and got us a discount in store straightaway, we went away to think about it but managed to find the same holiday a little cheaper elsewhere with private transfers. We contacted Hannah asking if she would be able to match the quote we got and after some great work she did in fact manage to match the holiday price including the private transfers!. we booked with herself straight away and was really happy with the holiday and will definitely be using tui again.

TUI Holiday Store

Good Afternoon Aaron, Thank you so much for taking the time to leave a review, I am so glad that Hannah was able to get everything sorted for you for your Honeymoon. Please do not hesitate to contact us if there is anything further we can do to help.

Elaine Quirke 4 months ago

Fantastic experience: Mía was very friendly, fast and efficient when booking our holiday. I called the store at a later date to book a car park. Not sure of the name of the lady who booked this for me but would just like to say how competent she was too. Well done ladies.

TUI Holiday Store

Hi there Elaine, Thank you so much for taking the time to Leave a review, I am so glad the ladies in store have been able to help with your holiday planning. Please do not hesitate to contact us if there is anything else we can help with.

Wendy Carr 4 months ago

Negative experience: Went into meadowhall tui on 19th sept to be met by a (Hi want do you want ) not they way to start a convo with people , told to sit and wait for someone to do our booking , same girl came back and said come take a seat , we told her we had found a holiday and wanted to book she just looked at us like dirt to cut long story short she was rude unhelpful and in wrong job ...never again will i step foot in meadowhall tui ...booked our holiday in much better more helpful store at crystle peaks ..

TUI Holiday Store

Hi Wendy, thanks for taking the time to leave a review. I am really sorry your experience in store did not match your expectations. We'd love to know some more details, so that we can deliver a better experience next time. Please feel free to reach out to me on 0114 256 8668 or [email protected] Thanks Sian.

Joe Gill 4 months ago

Fantastic experience: I had a really positive experience booking my Tui cruise with Demi. She was so friendly and easy to talk to. I really appreciated her upbeat and positive personality.

TUI Holiday Store

Hi Joe, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Karl Raven 5 months ago

Fantastic experience: Always booked with sian since covid as she managed to get our cancelled holiday stamped and rebooked for greece within couple of hours she was so helpful and always rebooked each time with her. Since moving branch ive now delt with Mia on many occasions and couldnt be more greatful i prefer to book with stores than online as you dont get the personal touch of booking. Fantastic service and responses. Deff a 10 out of 10

TUI Holiday Store

Hey Karl, thank you for taking the time to leave a review! I loved reading your comments, and I know Mia will too. We look forward to seeing you again soon.

christine radford 5 months ago

Fantastic experience: Been to Meadowhall tui store today to book an holiday to Zante we found online. Matthew couldn't have been more helpful, friendly and efficient he sorted us out quickly and priced matched the holiday we found. Not pushing the extras to much and explaining our holiday perfectly. Happy customer today

TUI Holiday Store

Hi Christine, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Rachel Hartley 5 months ago

Fantastic experience: Ryan helped us book our wedding yesterday. He was really helpful and made it an easy process for us. He was really knowledgable and made sure all of our questions were answered. Couldn’t have asked for anything else, thanks Ryan

TUI Holiday Store

Hey Rachel, thank you for taking the time to leave a review! I loved reading your comments, and I know Ryan will too. We look forward to seeing you again soon.

Geoff Ackroyd 5 months ago

Fantastic experience: Matthew was fantastic spent so much time looking for a holiday. Nothing was too much trouble. Enjoyed his company and happy nature. Thank you Geoff and Victoria

TUI Holiday Store

Hey Geoff, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

tania cottage 5 months ago

Fantastic experience: Just booked our holiday on the phone at the Sheffield Meadowhall branch, all done by Matthew, who was very helpful and patient. Helped me download and set up the app, answered any questions I had with no problem at all, such a great experience thank you again Matthew it was a pleasure

TUI Holiday Store

Hey Tania, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Rachael Bradbury 5 months ago

Fantastic experience: excellent service provided by Mathew during the booking of our recent holiday. My partner and I were seeking a three-day getaway, and Mathew was instrumental in finding the perfect option for us. His efficiency, friendliness, and approachability made the entire process seamless and enjoyable. Mathew took the time to understand our preferences and requirements, and he was able to present us with suitable options in a reasonable timeframe, all at an affordable price. Thank you Mathew for helping us.

TUI Holiday Store

Hey Rachael, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. Please do not hesitate to contact us if there is anything further we can assist with. Thanks.

Francesca Cornell 5 months ago

Fantastic experience: We booked our holiday with Demi and she was absolutely amazing - really listened to what we needed and made the whole booking process easy and exciting. Thank you so much, we can’t wait for our holiday!

TUI Holiday Store

Hey Francesca, thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Helen Radford 6 months ago

Fantastic experience: Tui have been very helpful with me and my family got a great price for our holiday and we had a problem with the insurance so we whent back to store and matthew was very helpful and did not let us Leave till we was very happy!!

TUI Holiday Store

Hi Helen, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Sarah Wilson 6 months ago

Fantastic experience: Demi has been absolutely fantastic finding our family holiday for 2025. Highly recommended

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TUI Holiday Store

Hey Sarah, thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Isabelle McElvanney 6 months ago

Fantastic experience: Mathew our travel agent was so brilliant with us from helping us decide where we wanted to go to helping us view our dream holiday! Would recommend!

TUI Holiday Store

Hi Isabelle, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Thomas Barton-firth 6 months ago

Fantastic experience: I went into tour yesterday tubalk. The holiday intending to go to Greece for malta and got a better deal then I expect from Nicola and she was very helpful and answered all my questions and accommod too my need

TUI Holiday Store

Hey Thomas, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Robin Lambert 6 months ago

Fantastic experience: Just booked a holiday at TUI Meadowhall, the advisor Matthew was extremely helpful, knowledgeable and professional. Matthew made the whole booking experience easy and stress free (and he makes really nice tea). First class customer service.

TUI Holiday Store

HeyRobin, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Paul Blandy 7 months ago

Fantastic experience: Demi was very helpful in sorting our holiday trip and flights out.

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TUI Holiday Store

Hi Paul, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Denise Jones 7 months ago

Fantastic experience: Excellent service Nicola was very knowledgeable and answered all our relevant questions hence booking our next holiday xx and future bookings if this exceptional service is replicated xxx

TUI Holiday Store

Good Day Denise, Thank you so much for taking the time to leave a review for Nicola, I am so glad she was able to be of assistance. Please do not hesitate to contact us in future if there is anything else we can do to help.

Fran Beckett 7 months ago

Fantastic experience: We came to meadowhall a few weeks ago to book our dream.holiday to florida. We must admit we did get several quotes from.different company's but we chose to use tui because of demi. She is professional,friendly ,caring and takes time to understand what you want and need in a holiday.(other company's giving us time limits to book and pressure but tui were so so good!) Thank you demi so much you were amazing! Will definitely be coming back here!

TUI Holiday Store

Hello Fran, Thank you so much for taking the time to leave a review. I am so glad Demi was able to provide you with such great service, I will be sure to pass your comments on to her.Please do not hesitate to contact us in future should you require any further assistance.

Luke Ebanks 7 months ago

Fantastic experience: Nicola provided an exceptional service with a smile. Her diligence and consideration for my requirements really made the process of booking my holiday seamless.

TUI Holiday Store

Hey Luke, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Julie Barker 7 months ago

Fantastic experience: Been coming here for a few years to book our holidays . We usually ask for Mia , she’s very polite and has a good knowledge of what we like and don’t like lol . She also spends time with you to make sure you get the best holiday . All the staff are lovely here , but Mia is our favourite

TUI Holiday Store

Hey Julie, thank you for taking the time to leave a review! I loved reading your comments, and I know Mia will too. We look forward to seeing you again soon.

Olivia Kerry 7 months ago

Fantastic experience: Me and my partner have used the Meadowhall store twice recently to book our holiday and both times we have been really impressed. Very friendly greeting from all staff and we were served by Demi on both occasions. She is so friendly and is happy to help with all questions. Would recommend and use every time we book a holiday in the future! Thank you

TUI Holiday Store

Hey Olivia, thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Katey Malyan 8 months ago

Fantastic experience: Chloe helped us book our excursions for Mexico over the phone was really helpful! Thank you

TUI Holiday Store

Hey Katey, thank you for taking the time to leave a review! I loved reading your comments, and I know Chloe will too. We look forward to seeing you again soon.

Emma Bennett 8 months ago

Fantastic experience: Mia was absolutely fantastic professional lovely lady will go back to her again and again just booked 3 holidays with her so happy with her service x ❤️

TUI Holiday Store

Hey Emma, thank you for taking the time to leave a review! I loved reading your comments, and I know Mia will too. We look forward to seeing you again soon.

Millie Kent 8 months ago

Fantastic experience: Went in to book a last minute holiday, was not even waiting and got seen by Demi. She was amazing and helped me with everything and answered any questions that I had, all the staff was friendly as well

TUI Holiday Store

HeyMille, thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

rebecca bland 8 months ago

Fantastic experience: Thank you Demi for your support and patience when booking our family holiday. Very professional service received, we will definitely book again as your efficiency made booking with you hassle free.

TUI Holiday Store

Hi Rebecca, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Nicole Bray 8 months ago

Fantastic experience: Went into store to book a family holiday we was greeted by Nicola who was warm and welcoming from start to finish. We already had an idea where to go but Nicola supplied us with more information and went above and beyond for all the families needs. Couldn’t recommend enough thank you so much ⭐️⭐️⭐️⭐️⭐️

TUI Holiday Store

Hello Nicole, Thanks so much for taking the time to leave a review, I am so glad Nicola was able to be of assistance. Please do not hesitate to contact us in future if there is anything else we can do to help.

Lois Ives 8 months ago

Fantastic experience: Matthew at the tui store in Meadowhall made it so easy to book our holiday, from finding the perfect hotel to answering my million questions. Thankyou Matthew you really made the experience so stress free! Would recommend massively

TUI Holiday Store

Hey Lois, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Kathleen Webster 8 months ago

Fantastic experience: Outstanding customer service from Demi today, she’s a real credit to the Tui team. She was polite, friendly and very informative and patient. Thank you Demi for making the booking process easy!

TUI Holiday Store

Hey Kathleen , thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Bev Ramsden 8 months ago

Fantastic experience: Went in to TUI at meadowhall to book a holiday for 2025 . I was seen by a nice gentleman called Matthew . He was so kind and helpful . Even got me a cup of coffee . Didn't have to wait long . He even shows me how to work the TUI app . All very nice staff ....

TUI Holiday Store

Hey Bev, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Hollie S 8 months ago

Fantastic experience: Called in a few days ago to book our first family holiday. We were greeted by Olivia. She was friendly, chatty, informative and really understood what we were looking for. The whole process from start to finish was fantastic. No pushy sales like we had experienced with other travel companies. We will definitely be returning and recommending to friends and family!

TUI Holiday Store

Hi Hollie, Thank you so much for taking the time to leave a review. I am so glad you were happy with the service you received by Olivia, I will be sure to pass on your comments.

Amir Khan-Blanchard 8 months ago

Fantastic experience: I visited the Meadowhall branch today and was warmly welcomed by Lisa. She provided me with all the information I needed to make a decision about my holiday. However, I did not have to make use of her assistance as Demi, a lovely sales assistant, helped me complete my booking without any hassle or stress. I had a wonderful experience at this branch with amazing staff and would definitely recommend it to anyone who is looking to book a holiday.

TUI Holiday Store

Hey Amir, thank you for taking the time to leave a review! I loved reading your comments, and I know Lisa and Demi will too. We look forward to seeing you again soon.

Melissa Duncan 8 months ago

Fantastic experience: Just booked our first family holiday at Tui Meadowhall. Fantastic service! Nicola helped us all the way through, she was fantastic and answered any questions we had. She also got us the holiday at a cheaper price than online :) Thank you Nicola!

TUI Holiday Store

Hey Melissa, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

David Rainford 8 months ago

Fantastic experience: Just popped in to look at possible options and ended up happily booking an All Inclusive holiday that’s only round the corner! :) Nicola was brilliant, we have 2 x young kids and she helped us narrow down some options. Helpful, honest, felt we were really looked -after. She managed to secure a little bit of extra discount too, every little helps Thank you Nicola and thank you Tui x

TUI Holiday Store

Hey David, thank you for taking the time to leave a review! I loved reading your comments, and I know will too. We look forward to seeing you again soon.

Kyle Tommy 9 months ago

Fantastic experience: Matthew is very helpful and also kind with booking my holiday purchase today thanks.

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TUI Holiday Store

Hey Kyle, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Elliot Ryan 9 months ago

Fantastic experience: Charmaine made the whole experience an enjoyable experience by making it so stress free and straightforward I recommend that you book with her to make your life easy

TUI Holiday Store

Hi, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Gabrielle Cooper 9 months ago

Fantastic experience: Demi is very helpful and friendly, helped with booking our big family holiday last year and helped again today with booking transfers. Couldn't recommend enough

TUI Holiday Store

Hey Gabrielle, Thank you so much for taking the time to leave a review, i loved reading your comments and i know Demi will too. You know where we are if you need anything in future.

Sharon Kelly 9 months ago

Fantastic experience: Ryan booked our holiday and excursions, was extremely helpful and re assured us with everything to do with our holiday. Thanks Ryan for going above and beyond ❤️

TUI Holiday Store

Hey Sharon, thank you for taking the time to leave a review! I loved reading your comments, and I know Ryan will too. Please let us know if there is anything else we can do to help.

LYNNE 9 months ago

Fantastic experience: April 2 2024. Thank you Della for starting the search for our holiday. Particular thanks to Olivia for bagging the deal. Great teamwork at Meadowhall. 5 star

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TUI Holiday Store

Hey Lynne, thank you for taking the time to leave a review! I loved reading your comments, and I know Keeley will too. We look forward to seeing you again soon.

Evie Petch 9 months ago

Fantastic experience: So incredibly helpful, would not have booked our holiday without the amazing service from Nicola! So excited!! Thank you so much

TUI Holiday Store

Hey Evie, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Theresa Jessop 9 months ago

Fantastic experience: We went into the meadowhall office not knowing what we really wanted, but Nicola was so helpful and knowledgeable in helping us decide where to stay. Thank you so much Nicola.

TUI Holiday Store

Hey, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Annabel Edwards 9 months ago

Fantastic experience: Nicola, amazing service was able to book holiday within an hour. Really understood what we were looking for with a great price!

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TUI Holiday Store

Hey Annabel, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Lee Mason 9 months ago

Fantastic experience: Demi has been great in organising our holiday to Turkey through Tui, we have just added direct transfers from airport to hotel and she has sorted us no problem. Drop of a hat service. Couldnt recommended Demi enough.

TUI Holiday Store

Hi Lee, Thank you so much for taking the time to leave a review, I am so glad Demi was able to get everything sorted for you. Please do not hesitate to contact us if there is anything further we can do to be of assistance.

Jodi Parker 9 months ago

Fantastic experience: We booked our Family Holiday yesterday at Tui Meadowhall with Rebecca the service has always was seamless,Rebecca was very friendly and extremely helpful,Tui Meadowhall is my local Tui shop and the shop I use frequently for all my holiday needs due to friendly staff and excellent customer service.

TUI Holiday Store

Hey Jodi, thank you for taking the time to leave a review! I loved reading your comments, and I know Rebecca will too. We look forward to seeing you again soon.

Andrew Fitzpatrick 9 months ago

Fantastic experience: I and my partner had a very easy, convenient and hassle free experience finding a quote with Hannah and then a simple booking process with one of her colleagues on a different day afterwards (the price had even dropped!). Overall a very professional establishment with wonderful employees, would recommend

TUI Holiday Store

Hey Andrew, thank you for taking the time to leave a review! I loved reading your comments, and I know Hannah will too. We look forward to seeing you again soon.

Nathan Hooper 9 months ago

Fantastic experience: Called this evening to ask some questions regarding a holiday we’ve got booked. Spoke to Chloe T who gave excellent customer service and had great product knowledge. Thank you! ⭐️

TUI Holiday Store

Hi Nathan, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Kathy H. 9 months ago

Fantastic experience: Went in to store and sat with Demi, where she matched the price I'd seen online for a holiday to Morocco. She was lovely and helpful. On the second day of our holiday we got back to our room to find a gift and a letter from TUI Meadowhall, wishing us a lovely and relaxing holiday. This was such a lovely gesture. Highly recommend the staff in store for their help and knowledge.

TUI Holiday Store

Hi there Kathy, Thank you so much for taking the time to leave a review, I am so glad to hear of your positive experience, I will be sure to pass on your comments to Demi. Please do let us know if there is anything further we can do to be of assistance.

olivia turton-burrell 9 months ago

Fantastic experience: Booked my summer holiday here last week, a lovely experience from the off. A lovely lady called Demi helped us from start to finish providing us with all the information we needed all while making us laugh and making the experience super exciting. Demi got us a great deal on our week in Kos, Greece, and we would have loved to take her with us . Really recommend and a lovely atmosphere with all staff being welcoming and friendly!

TUI Holiday Store

Hey Olivia, thank you for taking the time to leave a review! I loved reading your comments, and I knowDemi will too. We look forward to seeing you again soon.

Claire Turton 9 months ago

Fantastic experience: Absolutely amazing experience. Booked a week in Kos, Greece here last week. All staff were friendly from the moment we walked in. Big shout out to Demi who made our experience extra special. Demi provided us with lots of information about the location we booked to go to, also showing us amazing photos of her trip there, which just encouraged us to book the holiday more. Would definitely recommend!

TUI Holiday Store

Hey Claire, thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Julie Worne 9 months ago

Fantastic experience: Went in to book a cruise. Staff lovely and friendly. Katey helped us book our cruise. She was very knowledgeable. Credit to her store. Definitely book again with them. Thanks for your help.

TUI Holiday Store

Hi thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Sarah 9 months ago

Fantastic experience: Just booked a family holiday at Tui Meadowhall. Fantastic service as always! Nicola helped us all the way through she was exceptional and very helpful throughout the whole process! Thank you Nicola!

TUI Holiday Store

Hi Sarah, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Philip M 9 months ago

Fantastic experience: Tui rep Rebecca was extremely helpful and highly knowledgeable seeking out the best prices and deals for our holiday plans in Madeira, making it a very nice experience booking at theTui store in Meadowhall. ( PS. also very nice cup of tea!)

TUI Holiday Store

Hi Philip, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Joanne Barnes 9 months ago

Fantastic experience: Great customer service from Charmaine, she booked my amazing holiday to Jamaica which was exactly what I asked for. Charmaine was so friendly and helpful from start to finish and got me a great deal! Thank you again!

TUI Holiday Store

Hi Joanne, Thanks so much for taking the time to leave a review, I am so glad you had a great time and that Charmaine was able to be of such great assistance. I will be sure to pass on your feedback to her.

Carol Loveday 9 months ago

Fantastic experience: Seen Nicola today to book Marmaris, absolutely over the moon with her service. We struggle with booking online, and her help was very helpful. Highly recommend. We even got a brew…thanks again.

TUI Holiday Store

Hey Carol, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Julie-Ann Lambert 9 months ago

Fantastic experience: Had a recent issue with my booking and not receiving the relevant information. Went into store, met the lovely Nicola who was an absolute legend in getting this resolved. If you want an honest and proactive service (where you feel they genuinely want you to have an easy experience in booking an expensive holiday) Nicola is the legend for you. Thank you Nicola for restoring my faith Came back again last Thursday to add on an excursion to my Holiday. Asked for Nicola again and she was just brilliant, very helpful and gives you complete confidence in what she’s doing. I’ll be definitely booking my future holidays through herself.

TUI Holiday Store

Hey Julie - Ann, thank you for taking the time to leave a review! We really value feedback from our customers, so if you have any comments or feedback you'd like to share, please reach out to me on 0114 256 8668 David.

Carrie Summers 9 months ago

Fantastic experience: Dropped in to the Meadowhall branch in Sheffield yesterday to book our late summer break. We hardly waited a few minutes when we were seen by the lovely Nicola. We usually go with a particular holiday, hotel and date already prepared so the task was swift and easy. Just enough time to have a cuppa and chat whilst details were confirmed. Nicola was excellent. Super professional, chatty and made the job so easy for us. She took the time to note all the important elements down and proceeded to help with another query I had with another booking we had made a few weeks back. Overall another reliable experience (we have consistently booked through this branch for the past 15 years). I always prefer the face to face booking option and TUI have always matched the online prices. Much recommended. Thank you again from two happy travellers. Mr and Mrs Summers

TUI Holiday Store

Hey Carrie, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Holly Smith 10 months ago

Fantastic experience: Lovely women, great service from mia , walked out excited to get on that plane xx

TUI Holiday Store

Hi, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Cheryl Theaker 10 months ago

Fantastic experience: Best travel agent ever so comfortable best advice and honest, her name was Nicola

TUI Holiday Store

Hi Cheryl, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

grace brent 10 months ago

Fantastic experience: Chloe-J , very patient person as well as helpful in finding us a nice holiday for a good price :)

TUI Holiday Store

Hey Grace, thank you for taking the time to leave a review! I loved reading your comments, and I know Chloe will too. We look forward to seeing you again soon.

colette gore 10 months ago

Fantastic experience: Me and my friend went in on Friday 16th feb we spoke with Olivia she was absolutely amazing sorted everything out for us she made it an enjoyable experience Olivia is an asset to the tui store in meadow Can’t thank her enough

TUI Holiday Store

Hey Colette, thank you for taking the time to leave a review! I loved reading your comments, and I know Olivia will too. We look forward to seeing you again soon.

Robert Evans 10 months ago

Fantastic experience: Excellent service from Demi at TUI Meadowhall looked at a few options and booked a great holiday at a good price all easy to do. Very happy!

TUI Holiday Store

Hey robert, thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Lily Benson 10 months ago

Fantastic experience: Charmaine at meadowhall was brilliant! She took into account all our needs & could advise in detail about the area we were wanting to visit.

TUI Holiday Store

Hey Lily, thank you for taking the time to leave a review! I loved reading your comments, and I know Charmaine will too. We look forward to seeing you again soon.

Josie James 10 months ago

Fantastic experience: Called at the meadowhall store today and was greeted by Ryan and after a short wait he booked our cruise. He was very friendly and efficient would recommended him

TUI Holiday Store

Good Morning Josie, Thank you so much for taking the time to leave a review. I am so glad Ryan was able to get everything sorted for you. Please do not hesitate to contact us in future if there is anything else we can do for you.

Jack Abson 10 months ago

Fantastic experience: Cerys helped me yesterday and she helped me with my trip to Greece and she was very helpful, friendly and exuberating youthful energy now my 4 kids can enjoy a proper holiday thank you xx.

TUI Holiday Store

Good Morning Jack, I am so glad Cerys was able to get everything sorted for you, it was lovely to see your compliments and I will be sure to pass these on to her. Please let us know if there is anything else we can help with.

Kaye Perri 10 months ago

Fantastic experience: Absolutely amazing support from Charmaine in the meadowhall store. She went above and beyond for us. Excellent service. Would definitely book again with Charmaine. Highly recommended

TUI Holiday Store

Hey Kaye, thank you for taking the time to leave a review! I loved reading your comments, and I know Charmaine will too. We look forward to seeing you again soon.

Jean Rhodes 10 months ago

Fantastic experience: Big thank you to Charmaine in the meadowhall store. Attended to our needs every step of the way. Would highly recommend booking with her. Thank you Charmaine

TUI Holiday Store

Hi Jean, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Ron D'Angeroux 10 months ago

Fantastic experience: Phoned up with several queries and spoke to Siân. Superb customer service and very knowledgeable. Answered all of my queries expertly, and I will be heading in to Meadowhall to complete my booking soon. Thank you!

TUI Holiday Store

Hi Ron, thank you for taking the time to leave a review! I loved reading your comments, and I know Sian will too. We look forward to seeing you again soon.

Marie Booth 10 months ago

Fantastic experience: I've been booking with Tui for years and always had a really good experience in store. This time I saw Nicola in meadowhall and she was so helpful in the my search for the perfect holiday. Nicola was so friendly and very informative it made booking the right holiday so easy. Thanks to Nicola I will continue to use Tui Meadowhall for any future holidays.

TUI Holiday Store

Hey Marie, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Abbie Stirling 10 months ago

Fantastic experience: We booked our honeymoon for next year with Demi who was absolutely wonderful! She was so helpful with our questions and even gave us 2 bottles of prosecco to celebrate booking our honeymoon & gave us a free excursion too! We would 100% recommend both TUI and Demi! Thank-you so much again!

TUI Holiday Store

Hi Abbie, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Andy Wilson 10 months ago

Fantastic experience: We called in the Meadowhall branch to look for a city break. Nicola served us and found a nice break to Prague, she is amazing, thorough and very professional throughout. Sorted us an holiday in not time and went over and above to find me exactly what I wanted … 10/10 …

TUI Holiday Store

Hi Andy, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Claire Crofts 10 months ago

Fantastic experience: We have recently booked a holiday to Cape Verde. Chloe in Meadowhall did a excellent job off making sure we got the best holiday all sorted very smoothly, would definitely go to her again for help when booking.

TUI Holiday Store

Hey Claire, thank you for taking the time to leave a review! I loved reading your comments, and I know Chloe will too. We look forward to seeing you again soon.

Phillip Taylor 10 months ago

Fantastic experience: Had a dreaded email yesterday from TUI saying thay our hotel was going to be under minor renovations during our stay (Royalton Punta Cana) so decided to visit today to look at our options. Was looked after by Olivia who was brilliant, sympathetic about the situation, and spent almost 3 and a half hours being very patient and finally finding a suitable replacement for us. Whilst the email I got was disappointing I can't blame TUI for this and to be fair, I'm happy that I was made aware in time to amend or completely change the booking free of charge. (Though I'd expect no less obviously). Finally praise for the other advisor who originally booked our holiday as she helped us decide on the original holiday and although it turned out to be the wrong choice she was very knowledgeable on the resort. Can't remember her name as it was nearly 2 months ago unfortunately..

TUI Holiday Store

Good Morning Mr. Taylor, Thank you so much for taking the time to leave such a lovely review. I completely understand how disappointing it can be when things don't quite go to plan, I am so glad that Olivia was able to get everything sorted for you and hopefully this new hotel will be even better than the original.Please do not hesitate to contact us if there is anything else we can do to be of assistance.

Wendy Tindall 10 months ago

Fantastic experience: We were in yesterday and was dealt with by Cerys. She was great. She helped us amend our holiday with a new destination which she helped us find and all at a great price. She was so friendly and really helped us to sort everything. She told us after she was still training and we were very surprised by this. Thank you you are doing great!

TUI Holiday Store

Hey Wendy, thank you for taking the time to leave a review! I loved reading your comments, and I know Cerys will too. We look forward to seeing you again soon.

Amy Barnett 10 months ago

Fantastic experience: Just booked our holiday over the phone. Spoke with Charmaine and Ryan who were both helpful, friendly and professional making the holiday booking experience easy and hassle free! Would book again through them and would 100% reccomed

TUI Holiday Store

Hi, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

George How 10 months ago

Fantastic experience: Nicola was lovely helping us out today she helped us decide on where to go on a holiday. She gave really good advice and was so helpful and understanding with us. She spent plenty of time with us which we really appreciated and felt very comfortable speaking with her. We managed to book our first ever cruise thanks to Nicola. We’d highly recommend booking with her and we will be using her again in the future!

TUI Holiday Store

Hey George, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Robert ryland 11 months ago

Fantastic experience: Popped into the Tui store and Matthew walked us through our holiday booking. Matthew was very patient and went through a number of locations with us. Can’t speak highly enough of the service he offers and he is a real credit to Tui.

TUI Holiday Store

Hey Robert, thank you for taking the time to leave a review! I loved reading your comments, and I know Matthew will too. We look forward to seeing you again soon.

Marni Williams 11 months ago

Fantastic experience: On Friday 19th of January, myself and my mum went into TUI Meadowhall branch to book a family holiday. Demi went above and beyond to make sure all our needs were met. Demi was friendly and bubbly, and would be a reason myself and my family would go back to TUI for future holidays! Thank you so much!

TUI Holiday Store

Hey, Marni thank you for taking the time to leave a review! I loved reading your comments, and I know Demi will too. We look forward to seeing you again soon.

Fred Wood 11 months ago

Fantastic experience: Nicola was very helpful offering us drinks on arrival she presented herself and the company extremely well and very professionally will definitely be returning for future holidays…thank you very much

TUI Holiday Store

Hey Fred, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Debbie Wilson 11 months ago

Fantastic experience: If you want to book via the Meadowhall branch please ask for Nicola Amos, she is amazing. Very professional and thorough … sorted my holiday in not time and went over and above to find me exactly what I wanted … 10/10 … Brilliant service xx

TUI Holiday Store

Hey Debbie, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Lauren Evans 11 months ago

Fantastic experience: We called in to ask a few questions about booking a wedding in Greece. Charmaine was incredibly friendly and helpful. She went above and beyond to help us decide on our perfect place. We are now looking forward to our beautiful wedding next year and are so pleased we called to to speak to her before we booked anything. Thank you

TUI Holiday Store

Hey Lauren, thank you for taking the time to leave a review! I loved reading your comments, and I know Charmaine will too. We look forward to seeing you again soon.

Kevin Doman 1 year ago

Fantastic experience: Seen Nicola today whom booked our lanzarote holiday. Outstanding customer service. Highly recommend. Thank you

This review has been automatically translated. | See original text
TUI Holiday Store

Hey Kevin, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Steven Palfree 1 year ago

Fantastic experience: Nicola in store was amazing, super helpful, very knowledgeable, and very accommodating to the needs or our holiday. She was also very friendly, polite, funny and lovely - and kept me supplied with coffee

TUI Holiday Store

Hi Steven, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Amelia Chapman Hughes 1 year ago

Fantastic experience: Came in for a quote for a cruise round the Caribbean and Cerys was more than helpful. She explained everything in full detail and showed us a variety of photos of the ship we would be sailing on! Would 100% recommend this store!

TUI Holiday Store

Hey Amelia , thank you for taking the time to leave a review! I loved reading your comments, and I know Cerys will too. We look forward to seeing you again soon.

Rachel 1 year ago

Fantastic experience: Katie helped us when we had our holiday changed and we couldn’t go, she went through ten other hotels with us and not once did we feel like anything were too much hassle. Katie made sure we had a coffee to enjoy browsing the different destinations. Thanks so much Katie you are a superstar!

TUI Holiday Store

Hey Rachel, thank you for taking the time to leave a review! I loved reading your comments, and I know Katey will too. We look forward to seeing you again soon.

Deborah Waddell 1 year ago

Fantastic experience: I’ve been in today to see MIA and honestly I could not be happier she has dealt with every single thing for my holiday next year including making it better and easier for me with my disabilities she is the most kindest caring helpful person I’ve ever had the pleasure of meeting 5 stars isn’t enough for how she’s helped me and made me feel at ease for my next holiday honestly if u want to book a holiday I can highly recommend Mia at Meadowhall TUI she is amazing I’ll definitely be going back there for all my holidays and trips 100% thank you Mia

Greg Able 1 year ago

Fantastic experience: We booked our belated honeymoon to the Maldives at TUI Meadowhall and couldn’t be happier with the service. Katey helped us from start to finish and we’d recommend her to anyone else looking to go on holiday.

TUI Holiday Store

Hey Greg, thank you for taking the time to leave a review! I loved reading your comments, and I know Katey will too. We look forward to seeing you again soon.

Caroline White 1 year ago

Fantastic experience: Just booked a holiday to the Kefalos Beach Village, Paphos at the Meadowhall store. Nicola was fantastic and went through all the options available to us. Five stars to her for her patience as we finally decided what we wanted!! Will definitely book there again. Such a great team

TUI Holiday Store

Good Afternoon Caroline, Thank you so much for taking the time to leave such a lovely review for Nicola, I am glad so was able to be of assistance. I will be sure to pass on your kind comments. Thanks.

Samantha Brown 1 year ago

Fantastic experience: Nicola is the lady to see at Tui medowhall. when we arrived, we were greeted by Nicola, very friendly and professional in her role, and very efficient managed to book holiday for us stress free. Answered all our questions. And gave us all the information we needed. Thanks again Nicola super easy!

TUI Holiday Store

Hey Samantha, thank you for taking the time to leave a review! I loved reading your comments, and I know Nicola will too. We look forward to seeing you again soon.

Dan Sarge 1 year ago

Fantastic experience: We had a group booking with Olivia at tui meadowhall and couldnt have been more happier with the service. She helped with all our questions and booking. Would definitely go back to this store again.

TUI Holiday Store

Hey Dan, thank you for taking the time to leave a review! I loved reading your comments, and I know Olivia will too. We look forward to seeing you again soon.

Danielle White 1 year ago

Fantastic experience: Me and my friends went as a group to book our best friends wedding at Tui Medowhall. Had the best experience with Olivia. She was so patient as it was pretty complicated and she did all she could to help us while giving us the best service. cant wait to go on your 2025 holiday

TUI Holiday Store

Hey Danielle, thank you for taking the time to leave a review! I loved reading your comments, and I know Olivia will too. We look forward to seeing you again soon.

Sarah Henry 1 year ago

Fantastic experience: Yesterday a group of us visited the Meadowhall TUI store to book for our friend’s wedding in May 2025. The booking was for 10 adults & 6 kids. Store assistant Olivia was so patient with us! As she provided multiple quotes for different travel dates, group sizes and lengths of stay. Another store assistant provided us with refreshments, which was really kind. 2 hours later, Olivia & Charmaine secured our booking. They had faced complex booking system issues and as there were no managers on shift, they used their initiative to ring other TUI stores for advise. Since then, we have already received email & telephone updates to keep us informed. Thanks a lot girls!

TUI Holiday Store

Hi Sarah, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

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