American Holidays - Belfast

Negative experience: Family members currently stranded in Atlanta communication terrible, 30min wait to get though and still going. Despicable service!

Fantastic experience: 1st class advice heading on multi stop holiday to America for a great price.

Fantastic experience: Diane was fantastic, she understood what our plans were for a large multi-family trip, she understood our needs, our budget and priorities. She gave great advice having personal knowledge of the area herself. Took time to find us the best deal and there was no pushy sales approach either. All families travelling were delighted with the holiday Diane put together for us and the price was the best deal we had came across! We booked the same day we got the quote as it was a price not to be missed. It also meant so much that the staff did not seem to mind my toddler crawling all around the shop as it was a big open space with lots of imagery he found interesting and I was able to get him out of the pram for a bit and watch him while Diane put our holiday together. The staff were all friendly and warm, the environment was very welcoming and relaxed. Our last holiday to America was also booked through American holidays about 15 years ago, definitely a reliable company to use which has stood the test of time.

Negative experience: These guys are significantly more expensive compared to booking directly with an airline. I got scammed. I booked a flight through them and then checked on the airline website the moment I got home. They had charged me £600 more. I asked if they would price match and they basically laughed at me. You should always compare the prices.

Fantastic experience: I can't say enough good things about American Holidays. We have booked many holidays with them to Disney world florida and have yet to have a single complaint. Personally I have found them hard to be beaten on price, and if you do find cheaper elsewhere they will match it. The likes of Thomson and Thomas cook will also book your holiday via american holidays.

Fantastic experience: Very pleasant and helpful staff. Got a great family deal to Florida! Worth a visit.

Negative experience: Don't bother booking with this company holiday cancelled 2020 due to covid they refused deposit refund £1000 gave us a voucher which we tried to use recently as it was due to expire coincidentally every holiday we tried to book was around £1000 more expensive than the competition eg Virgin BA etc so we actually lost our deposit in real terms seems they didn't want us to have it back as a refund or a voucher!!!!!!

Fantastic experience: We rang to ask was there book for escorted tours in the shop. I called to collect the book staff were very friendly. THANKYOU.

Fantastic experience: Staff extremely helpful and knowledgeable

Fantastic experience: Great to book your trip to America with from start to finish

Negative experience: Didn't get Belfasy connection after sitting in a phone queue it was picked up by person withering accent who wasn't very helpful.i had to ask a lot of Q to which yes/no maybe/ let me look that up/ more waiting.very disappointed in quality of service.did not book flight as I wasn't happy with her confidence to book a flight via phone.

Fantastic experience: American Holidays Belfast have been absolutely amazing in my planning, and unfortunately cancelling, of holidays. Emma was such a great help in getting me all the documents required for insurance purposes and when trying to reschedule Fiona was excellent at working with me to find an even better deal than I originally had. I am so impressed and would highly recommend them.to anyone wishing to book their next holiday. Thanks guys

Fantastic experience: Decided to book a well earned holiday, and as we have been across the pond a few times, we decided to go back. And where to start, well American holidays. Paula Ramsay being the contact within American holidays, and everything booked effortlessly and with ease. Would recommend giving them a call when planning to go to the states, as they are the ones you can trust.

Fantastic experience: Very helpful and friendly In these trying times

Fantastic experience: helpd with everything i needed

Fantastic experience: They where a great help.

Fantastic experience: Many thanks to Paula for her hard work, kindness and patience, in helping us sort out our holiday.

Negative experience: American Holidays have said they will refund my parents many times over the past 4 months for their cancelled holiday to America due to covid. Missing multiple dates they had set for refund causing distress and serious inconvenience to put it lightly. They owe thousands of pounds with no sign of a refund after all their broken promises. Disgraceful!

Fantastic experience: They are absolutely amazing. Calmed my nerves when I thought I'd lost our holiday when Thomas Cook went bust. They transferred everything over and sorted it wll for us. Really friendly and professional

Fantastic experience: Staff are wonderful help!

Fantastic experience: Make travel easy

Fantastic experience: Amazing service nothing to much hassle from your holiday to car hire and disabled needs

Positive experience: Very helpful and not pushy.

Fantastic experience: Excellence service provided booked holiday few months ago and when I went to pay it of i was recognized by staff and welcomed straight away. Other sellers interacted with me and helped find my holiday while shop was quiet. Paula's been been really helpful in sorting me out and so friendly. Highly recommended for the service alone

Fantastic experience: Great always helpful