Kuoni at John Lewis

Fantastic experience: We recently booked our honeymoon with Jess. She was amazing. Looked at multiple quotes for us and really listened to what we wanted to build our dream trip. Jess had lots of recommendations and got us some great honeymoon deals. Will definitely be coming back for all future holidays!

Fantastic experience: Amazing service from Jess and the team! Nothing was ever too much trouble, and our dream holiday was flawless from start to finish! Thank you - we will be booking again soon.

Fantastic experience: Fantastic experience, we booked our honeymoon through this store and the team couldn't have been more welcoming and friendly. Jess was amazing, she took the time to listen to what we were looking for and used her expertise to find the perfect holiday for us. She spent a huge amount of time (and patience) answering all questions and providing helpful suggestions. Would definitely book here for any future trips, next level of service. Thanks, team!

Fantastic experience: We have booked through Kuoni at cribbs causeway a few times, purely for the customer service we receive each time from Jess the assistant manager. She's always so helpful, she even planned our dream wedding to the Maldives!

Fantastic experience: If you wish to book a holiday in an exotic location, then I can assure you that this company will sort it, and enjoy doing it for you. Super customer care.

Fantastic experience: We can’t thank Jess, the assistant manager enough for booking our honeymoon to Kuramathi in the Maldives. Jess listened to everything we wanted, and selected the best islands to suit us personally. She then went through them one by one until we were certain that Kuramathi was the island for us. She tailor made our dream holiday, and made the whole experience enjoyable. Her knowledge and experience of the Maldives was so reassuring and this really helped us decide the best island for us to visit. Nothing has been too much trouble, thank you Jess again for everything!

Fantastic experience: Amazing service from Jess and the team! Nothing was ever too much trouble, and our dream holiday was flawless from start to finish! Thank you - we will be booking again soon.

Fantastic experience: All staff were extremely friendly and informative, helping me choose the best holiday for myself and my partner. They all go above and beyond to help and personalise the trip. Will be using again soon! Thank you :)

Fantastic experience: We booked our honeymoon through Kuoni and had a fantastic experience from start to finish! They have an expansive range of destinations and hotels and the staff are so helpful! A special thank you to Jess for sorting everything out for us!

Fantastic experience: Very helpful and knowledgeable staff. Made to feel very welcome and given lots of time. Offered lots of different choices.

Fantastic experience: Hoping to book my dream holiday in the New Year, called in Kuoni at John Lewis for some advice, what lovely people, so helpful and knowledgeable, gave me so many options to think about,spoilt for choice.See you in New Year Kuoni,again “Thankyou”

Fantastic experience: Jess helped us book our perfect honeymoon in Mauritius. She was very knowledgeable, helpful and always available to answer any questions. We would 100% book with Kuoni again.

Fantastic experience: Recently booked a honeymoon with Melissa at Kuoni Cribbs Causeway in JL. She couldn’t do enough to make sure we created the perfect trip. She gave us so many options and displayed a great amount of patience when we kept asking for more quotes. Thank you Melissa. We can’t wait for our holiday!

Fantastic experience: We had the truly best trip in the Maldives organised by Jessica Millward at Kuoni. We are seasoned travellers and we don't usually opt for travel agents, but for our first trip outside Europe post-pandemic we wanted some support. The entire process was amazing, Jessica was a gem: from suggesting the best island and package to supporting us throughout, she got us the best seats on the plane. We felt so looked after, we didn't have to think about anything at all. Best holiday and we were so pleased we have contacted Jess again for our next holiday!

Fantastic experience: Fantastic experience-do helpful and patient when undecided about Maldives! Chose Mauritius in the end and Jess helped sort out the seats for flying too. Looking forward to booking again!

Fantastic experience: Recently booked our honeymoon and had the most fantastic experience! We asked for multiple quotes and they were incredibly patient throughout. Gemma and Jess M have been wonderful and I couldn’t speak more highly of them! Would definitely recommend contacting Kuoni to make your honeymoon booking much more enjoyable!

Fantastic experience: We have just got back from our honeymoon booked with Melissa at Kuoni. Everyone we dealt with at the store was friendly and helpful, especially Melissa - her knowledge of destinations is absolutely amazing and she helped us find the perfect honeymoon (Which was not easy as we initially had no ideas of where we wanted to go) The honeymoon itself was incredible and we didn’t have to worry about any logistical stuff as it was all taken care of. We are definitely Kuoni holiday converts now! Thankyou!

Fantastic experience: great help with booking our trip to Australia and New Zealand.

Fantastic experience: Alternative unusual holidays good choice

Fantastic experience: Glittering Welcome!

Positive experience: Only had drinks here

Positive experience: I walk past. I didn't go in, but the walk by was very pleasant. Thank you, Kuoni.

Negative experience: The same 12k holiday from Tui, cost £30k in kuoni!!! Made to feel like we were not worthy, staff rude!!

Fantastic experience: Excellent service from Natalie. Would highly recommend using Kuoni, Cribbs Causeway. Thanks!

Positive experience: Great staff very helpful.

Fantastic experience: What can I say about Kuoni you get what you pay for. Excellent travel agent.

Positive experience: Very friendly team. Thank you for your warm welcome to your store.

Fantastic experience: Excellent help and advice from Sarah.

Negative experience: Very poor, very little effort made by staff

Positive experience: Groovy

Fantastic experience: Staff service and holiday superb

Fantastic experience: Great shop by John Lewis. Nice staff and accessible

Fantastic experience: Fantastic place,you have to go there to experience it,

Fantastic experience: Welcoming staff and amazing holidays

Positive experience: OK but expensive compared to others.

Positive experience: Never go in

Positive experience: One of the best travel companies

Fantastic experience: Good stock and very helpfull.

Positive experience: Great for information

Fantastic experience: very helpful and friendly

Positive experience: Expensive

Positive experience: A pleasant place

Positive experience: Service levels not matching the prices is how we found it.

Negative experience: I didn't visit, just walked by

Positive experience: Haven't come to grips with a Kuoni in a John Lewis store. Did I read you have to make an appointment or was I mistaken? Travelled with Kuoni a few years ago and found them excellent

Positive experience: I was only picking up some holiday brochures but the staff were very helpful