
Althams Travel Services Ltd

Information about Althams Travel Services Ltd
Opening hours
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: Closed
Our comment from TraTraTravel UK about Althams Travel Services Ltd:
Althams Travel Services Ltd is a highly recommended travel agency in the United Kingdom, known for its exceptional customer service and friendly staff. Many customers have praised the team for their professionalism, patience, and knowledge in arranging perfect holiday experiences. With over 150 years in the industry, their experience speaks for itself, making them a reliable choice for holiday bookings.
Customers have highlighted the following positive attributes:
- Personalized service: Staff like Amanda and Andrea go above and beyond to ensure that clients feel comfortable and satisfied with their travel plans.
- Helpful and friendly staff: Many reviews mention the supportive nature of the team, making them a go-to for holiday planning.
- Great exchange rates: Their currency exchange service has also received praise, helping customers save money.
- Quick and efficient service: Clients appreciate the promptness and responsiveness of the staff.
However, there have been a few concerns from some users:
- Occasional miscommunication regarding flight and accommodation details, leading to inconveniences.
- Some customers experienced delays in responses to inquiries.
Despite these minor issues, the overwhelming sentiment is one of satisfaction, with many recommending Althams Travel Services for anyone looking to book their travel needs. The commitment to customer care and the industry expertise make them a solid choice for future adventures.
Althams Travel Services Ltd: Reviews
Fantastic experience: Excellent service. Amanda was outstanding in providing all our holiday requirements. From start to finish, everything was perfect; nothing was too much trouble. Would highly recommend. Thank you Amanda. Speak soon regarding our next adventure.
Fantastic experience: We got the holiday we wanted with a different coach company, I've forgotten the lady's name, but she was very professional, friendly, and very patient will be using your company again
Positive experience: Quick friendly service can't do enough
Fantastic experience: Amazing. Patience. Knowledgeable. Cheerful. Helpful. Experienced. No wonder they're still going after 150 years.
Negative experience: 2nd disappointed holiday advised about, not good.
Fantastic experience: Absolutely brilliant service really helpful Amanda was really nice and made feel comfortable with travelling on my own
Thank you for the 5* review and for your custom, Chris. Kind regards, Althams Travel.
Fantastic experience: Andrea is awesome
Thank you for your 5* review, Mr Privacy. Kind regards, Althams Travel.
Positive experience: My go-to for booking a package holiday. The girls are friendly and helpful. They keep me in the loop constantly. Great exchange rate too.
Thank you, Lynn. Kind regards, Althams Travel.
Fantastic experience: Priced up a fly drive for me to USA. Great service.
Thank you for your 5* review, Emma. Kind regards, Althams Travel.
Fantastic experience: Great service
Thank you for your 5* review, Sharon. Kind regards, Althams Travel.
Fantastic experience: Great service girls really helpful never fail to find holidays for us and all really pleasant use althams all the time x
Thank you for your 5* review, Gillian. Kind regards, Althams Travel.
Fantastic experience: Went for Euros good rate and very efficient staff
Thank you for your 5* review, Jacqui. Kind regards, Althams Travel.
Fantastic experience: does the job for currency exchange, staff polite and helpful
Thank you for your 5* review, Ian. Kind regards, Althams Travel.
Positive experience: Very friendly people very helpful to sort holidays out for you that's why we keep going back there
Thank you Malcolm.
Fantastic experience: Lovely staff, also had a problem with resort that i had booked, and they went above and beyond to sort it out, highly recommend
Thank you for your 5* review and lovely comment.
Fantastic experience: Great for all you holiday needs
Thank you for your 5* review, Ian. Kind regards, Althams Travel.
Fantastic experience: Brilliant staff i only use them
Thank you for your 5* review, Dean. Kind regards, Althams Travel.
Fantastic experience: Andrea and the Staff are all lovely friendly Helpful always get us a great deal been using Althams for over 10 years would not go anywhere else Highly recommended
Thank you for your 5* review, Lesley. Kind regards, Althams Travel.
Negative experience: Not been and there euros aren't advertised
Negative experience: It's been a week since I called in to see if they price match a holiday. I'm still waiting to hear back, went here because of the reviews, and they have been there for years.
Hello ChrisApologies that you have not had a response to your enquiry and we will be looking into this for you as this is not the normal service given by any of our branches. We would love to try rectify things, so please feel free to give us a call on 0800 917 9997 so we can help. Kind regards, Althams Travel.
Negative experience: Nearly missed our flight out to Mallorca because althams gave us wrong information. On top of that they lied to us about the Room being kept on for the last day. We weren't being picked up until 6 pm but hotel kicked us out of room at 11am. This is not the first time althams have lied about such things. I won't be using them again. Barfaced lies
Fantastic experience: Excellent staff. Very knowledgeable. Highly recommended.
Thank you for the 5* review Carole!
Fantastic experience: Really helpful and friendly staff would recommend anyone booking a holiday to use Althams
Thank you for your 5* review Tony!
Positive experience: I have fully enjoyed the holidays I have had arranged with this Company Very friendly staff.
Fantastic experience: Always a pleasure dealing with Andrea
Negative experience: Didn't go here?
Fantastic experience: Helpful, knowledgeable staff. As an independent travel agent there is more choice and competitive prices for all budgets. The team are always friendly and go the extra mile.
Fantastic experience: Great staff very helpful. I went in to buy Turkish Lira but was paying in Euro...staff were great
Thank you for your 5* review Andrea.
Fantastic experience: Excellent staff, very helpful
Thank you for your 5* review Barbara.
Fantastic experience: Wonderful staff. Always a pleasure to book your holiday in person. Highly recommended
Thank you for the 5* review Sharon!
Fantastic experience: Very friendly staff and very helpful too
Thank you for your 5* review Elaine.
Fantastic experience: Staff knowledgeable,friendly work hard to ensure you get the holiday you are looking for.they also covered the collapse of a holiday company I had booked with and transferred the booking to another company so we didn't have to shell out any funds whilst waiting for a refund.well recomended
Thank you for the 5* review John!
Negative experience: Keep away prices rise and nobody knows why service awful once you have paid they are not interested in any complaints look elsewhere
Fantastic experience: Absolutely fantastic. Best travel deals anywhere with very friendly enthusiastic staff. Cannot recommend them highly enough.
Thank you for your 5* review Raymond.
Fantastic experience: Euro great exchange rate
Thank you for the 5* review Stephen.
Fantastic experience: Excellent travel agent. Experienced and very helpful. Would definately recommend this company
Thank you for the 5* review.
Fantastic experience: The staff were very friendly and also so helpful
Thank you for your 5* review Lorraine.
Fantastic experience: Lovely helpful staff.
Thank you for your 5* review Carole.
Fantastic experience: Always book our holidays here, Feel safer using a local shop rather than getting tickets on line too. Very helpful staff. 5 stars
Thank you for the 5* review Joan.
Fantastic experience: Excellent travel company
Thank you for the 5* review Paul.
Fantastic experience: We won't book with anyone else!
Thank you Lou. We really appreciate your business.
Positive experience: Helpful staff. Make sure to call up before exchanging currency to check availability.
Negative experience: 25p transaction charge is so petty
Fantastic experience: Great for currency exchange
Thank you for your 5* review Donna.
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