
Berkshire’s Big Red Bus Company

Information about Berkshire’s Big Red Bus Company
RG6 1AS, Reading
Opening hours
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
Our comment from TraTraTravel UK about Berkshire’s Big Red Bus Company:
Berkshire's Big Red Bus Company is a family-run business dedicated to providing exceptional transport services for special occasions such as weddings, proms, and celebrations. Customers have consistently praised the team for their reliability, friendliness, and professionalism. Whether it's a wedding party or a birthday celebration, they ensure that the buses arrive on time and look magnificent, adding a unique touch to any event.
Many reviewers have highlighted the joy and excitement of their guests, particularly when experiencing the iconic double-decker buses, which create memorable experiences. Positive feedback emphasizes the smooth planning process, communication, and the personal attention given to each client, making each event feel special and customized.
However, there have been isolated cases where communication issues arose, particularly regarding schedule changes. The company strives to maintain a high standard of service and encourages clients to communicate effectively to avoid such misunderstandings.
Overall, Berkshire's Big Red Bus Company stands out for its outstanding customer service and charming transport options. Clients highly recommend them for any event, ensuring a fun and stylish journey that enhances the overall experience.
Berkshire’s Big Red Bus Company: Reviews
Fantastic experience: We used their services for our wedding. The buses were on time and looked fantastic! The drivers were also brilliant and ensured everything ran smoothly with all our guests. Our wedding party and guests loved the special touch to the day. The whole experience with this Company was brilliant. Thank you!
Hi Charlotte. Thank you for your feedback, it is much apprecaited. We are a small family bussiness and goal is try to make it as personal and special as we can. I will feedback you thoughts to your driver and conductor for your day. Keep well. Regards Mitch
Negative experience: Had a family members wedding a few weeks ago and the bus showed up an hour late making the bride over an hour late to the church. The customer service has been appalling ignoring emails and calls. Really bad service. Wouldn’t recommend.
Leighanne. I hope all is well. Unfortunaltey, the bride and groom failed to inform us at any time they had changed the time of their service from the origanal contracted times they had given us and agreed when booking our vehicle. If they fail to inform us of the changes, I am afriad we are unable to adapt. We even sent bride and groom the final schedule 3 days before their wedding, requesting they check all details, to which they did not highly any changes. This was an unfortunate error from the bride and groom and we were totally faultless in this situation. In the fact that neither the bride or groom has made any effort to cotnact us since their wedding, even when I made contact with them about your post, discussing they had not informed us of any changes, they still have not replied, which speaks volumes, on how the error occured. If you are unhappy about the timings, please can you discuss this with the bride and groom. As you will have seen by our previous reviews, we have never had a poor review which will relfect the true nature of our services. It would be appreciated that once you have had the oppertunity to discuss this with the bride and groom, that you could amend your review, as your post is not a true reflection of our services. If you wish further details and to discuss this further, please just drop me an email via our enquiries page and with if consent from the bride and groom is given, I would be more than happy to discuss this further and show you the evidence of our booking details and what was requested of us. Regards Alun Mitchell
Fantastic experience: Mitch and the team helped make our daughters wedding an incredibly special day. From sorting out the best route, ensuring there was somewhere great to stop for pictures, to making sure everyone was kept well lubricated during the trip. Mitch and the team did a fantastic job . Would deffinately recommend and can't wait for the next event we can use one of the buses for. Thanks for everything.
Fantastic experience: Mitch and his team are brilliant! We have used Berkshire's Big Red Bus Company on several occasions now, most recently for a Year 11 prom. The organisation and communication is brilliant and the bus represents excellent value for a way to travel to and from the prom in style! Highly recommended. Thanks Mitch!
Fantastic experience: Hired the bus for mums 90th birthday! Amazing, the whole team are friendly and professional and nothing was too much trouble. Thank you soooo much.
Fantastic experience: Hired it for our daughter’s wedding and it looked amazing.Mitch and his team delivered in everything they said they would and more.On time, friendly …our guests loved it.Thanks for adding to day ..the pictures of the bus are amazing. Sheila and Ian
Fantastic experience: Used them to transport guests to and from welcome event. Punctual, friendly, safe driving and all around a good time had by all.
Fantastic experience: Our experience with Berkshire's Big Red Bus Company, from start to finish, could not have been more seamless. We loved getting to meet Mitch and view the buses in person beforehand! We had the pleasure of having Beata and Emma as our driver and conductor - and they were absolutely wonderful…and so talented - our church was at the end of a very narrow road and the bus was parked and turned and maneuvered multiple times throughout the day perfectly! The bus was a huge hit with our guests - half of which were American, so we wanted the true double decker experience…and Berkshire's Big Red Bus Company more than delivered! We knew our guests’ safety was at the forefront of everything and appreciated how well taken care of everyone was while being transported to and from the church and our venue. Thank you so much, Mitch - and your amazing team, for an unforgettable element of our wedding day!
Fantastic experience: I used Mitch and the big red bus company for a school prom last week and also in 2019 and both times have been fantastic! The communication while booking and before the event was brilliant and they are so accommodating when it came to changing the collection points etc. On the day Mitch and his team were great with the students, the bus looked lovely and they all had such a good time getting to and from prom. If you are looking to book a vintage bus for a special occasion book with Mitch, you won't regret it, and your day will be made super special!
Fantastic experience: A great trip up Whitchurch Hill and on to Reading. Lots of fun being in a big red bus, expertly driven by Gilbert and well looked after by Mitch
Fantastic experience: Mitch gave top class service throughout for our son’s wedding. Despite contacting him at short notice and being under Covid regulations everything was sorted to perfection. He liaised at all times, checked the route and recommended the bus we should have for our narrow lanes and overhanging trees! He was always helpful with a can do attitude. On the day he arrived in good time and it all went like clockwork despite our challenging itinerary ! The ride on the open top to the reception was one of the highlights of the day. Thank you Mitch, I highly recommend you.
Fantastic experience: What an awesome experience! We had a Covid wedding and used the Big Red Bus Company. Mitch and company did everything in their power to make our day special, give us as close to “normal” as possible while keeping everyone safe, and made sure we had a blast! They communicated with us through the whole planning process and answered all of our one million questions! I cannot recommend them enough. Thank you all for making our day so wonderful!
Fantastic experience: All i can say is WOW this company provided nothing but an outstanding service. I used berkshires big red bus company for our wedding and they did not let us down. From the get go the communication was outstanding down to the finest detail, they turned up the morning of the wedding early but this was just to make sure the bus was with us on time to get us to the church on time. This also gave the bridal party a chance to have photos taken with the bus. We had two young children with us and the staff made sure they also got the full experience including sitting in the drivers seat. The bus itself looked beautiful and alot of work had been made to make it look 'wedding ready' Getting us to the church went very smoothly and after the marriage the bus drive was more than happy to wait for us to get the pictures needed. The drive and his son always had a smile on there face and seemed to enjoy the day with us. I couldnt recommend this company enough!
Fantastic experience: Mitch and the team were absolutely brilliant to work with - very professional and with a personal service. The Bus and the Taxi were hugely admired by my guests and truely added an extra special touch to the day - fantastic way to transport your guests around and fun too - prosecco on the bus to the venue - what's not to like!! Thank you Mitch and the gang
Fantastic experience: I hired a bus for my 30th Birthday and couldn't have had a better time. Everyone was looked after extremely well and Peter and his crew were so friendly and helpful. The M4 was shut but they still made it to the destination on time! It was definitely the highlight of the party. Can't wait for my next bus party...!
Fantastic experience: BBRBC picked us up from Twickenham after a long day at the rugby watching England & Scotland draw in an historic match. His team were great with us, and they took us to our next venue in style. I can't recommend them highly enough, from the response to my request right through to going the extra mile to ensure we had a great time. All in all a fantastic experience.
Fantastic experience: Everyone absolutely loved the bus and really enjoyed the ride from Moor Hall to the Church and back for our wedding day. We received great feedback from our guests and they all had great fun. The staff were fantastic and it was a fantastic experience. Thank you so much!
Fantastic experience: Used these guys for our wedding and all the guests loved it, especially the classic Routemaster. First class service from booking to the day itself. Both drivers were very punctual and well prepared with nothing too much trouble. Highly recommended.
Fantastic experience: We used Big Red Bus for our daughters wedding and they were outstanding ..could not recommend them more highly .. excellent bus crews and amazing buses
Fantastic experience: We booked one of the taxis for our wedding day and couldn't have been happier with the service we received. Mitch was friendly and reliable and the taxi was ideal for what we wanted. He was very quick to respond to all of our queries.
Fantastic experience: Booking a Big Red Bus for a recent function on the company's web site was straightforward and easy and the owner, Mitch, was a pleasure to deal with and most helpful and accommodating. The bus arrived promptly at the pick-up location and our journey in that beautifully preserved, veteran road warrior was over far too quickly. The crew were most friendly and contributed to a wonderful experience. I would have no hesitation in recommending Mitch's Big Red Bus to anyone who wants an unconventional way to transport guests to and from a function venue. Moreover I would use Mitch again if the opportunity arose in future.
Fantastic experience: Mitch and the team were fantastic. Very professional and we got so many great comments from our guests about the buses! Highly recommend.
Fantastic experience: Beautiful classic buses and old London taxis
Fantastic experience: Thank you for the 5-star service you gave us: the wedding taxi was lovely, the buses were magnificent and you and your people were wonderful (and you even got the buses right up to the front door of Ardington House in spite of low-hanging branches over the gate). You could not have been more helpful in the runup to the event, even to the point of taking our drinks for the journey into you own house and keeping them cool for us. It was a pleasure doing business with you. I’d recommend you without hesitation.
Fantastic experience: Excellent! Would definitely use this company again. Mitch was so helpful in the planning of our day at the races as were the driver and staff on the day.
Fantastic experience: We used the Big Red Bus Company for our wedding in Hampshire in Apr 2018. For this we hired Phineas - the bus was in a great condition and the white ribbon + flowers was a nice extra touch. The Big Red Bus Company were very professional, reliable and arrived early on the day (which gave us one less thing to worry about!). We would definitely recommend them!
Fantastic experience: Thank you so much for making my Birthday so wonderful. You guys and the lovely bus were just perfect. THANK YOU>
Fantastic experience: Brilliant, loved the amps on each deck and was great fun.
Fantastic experience: A fantastic experience. Mitch and his team did a superb job. I booked the bus for a large international wedding and my son was the groom. Our new relatives travelled from California, Hawaii and Jersey. The American guests were so excited for their journey on the vintage British double decker bus and thoroughly enjoyed the experience, which was complimented when being served a glass of champagne by the crew. Mitch kindly authorised I could purchase a couple of cases of champagne which the crew kept on ice and served to the guests. A brilliant experience. A fabulous way to integrate guests before the reception and in a fun environment. I would thoroughly recommend. Carol (Surrey)
Fantastic experience: We hired a bus for my brothers stag do to take us to and from Ascot races and couldn't have been happier. Mitch was a pleasure to deal with as were the driver and other staff on the day. Thoroughly recommended.
Fantastic experience: The buses looked amazing at the wedding and you guys were really prompt, punctual, friendly and polite. Will definitely recommend / use your company again if the opportunity arises!
Fantastic experience: Thanks for a great day - easy communication, fantastic character buses and outstanding staff
Fantastic experience: Our Guides had a really enjoyable experience using the bus for their day trip, it was an excellent service. I highly recommend Berkshire's Big Red Bus Company to others.
Fantastic experience: We had an excellent day out in London, going to Harrods and seeing the Christmas lights. Mitch and his team are so friendly and can't do enough to help. The prosecco on the way to London was very well received, as were the blankets on the way back!! I would highly recommend Berkshire's Big Red Bus Company
Fantastic experience: Thank you so much to all at the Big Red Bus Company for their help in what was a great evening. The driver was so patient and the bus looked fab in all the photos.
Fantastic experience: We had a wonderful day thanks to Rocky the Bus and the team, top professional services from all staff, would recommend anyone to use there services
Fantastic experience: A top quality, professional service from start to finish. We booked a route master to take our son and a group of his friend to their year 11 prom. The booking process through Mitch was easy and on the day the bus arrived in good time, looking amazing, and the driver and conductor were friendly and professional. My son and his friends had a great time and turned quite a few heads when they arrived at their prom! We couldn't have asked for more.
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