NG1 3FN, Nottingham
0115 784 5855

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Viva Vacations is recognised as a trusted, passionate & professional travel advisor specialising in luxury, tailormade holidays & honeymoons. We are innovative and work hard to provide imaginative solutions for our clients, curating incredible travel experiences for them
Whether you are planning a city break, beach escape or an exotic adventure we will research a range of options which you can consider in the luxury of your own home, without having to spend hours online. We ensure that every detail of your holiday is planned meticulously.
We are a member of ABTA and all of our flight inclusive package holidays are ATOL protected so you know your money is safe and you will receive the highest standards of service.

Our comment from TraTraTravel UK about Viva Vacations:

Viva Vacations is a premier travel agency committed to crafting unforgettable holiday experiences tailored to your preferences. Customers have praised the team, especially Sophie and Fiona, for their exceptional service, responsiveness, and personalized approach.

The highlights of working with Viva Vacations include:

  • Expertise in selecting perfect destinations and accommodations that suit individual tastes and requirements.
  • Efficient management of complex travel arrangements, including flights, hotels, and transfers, ensuring a seamless experience.
  • Timely and effective communication, providing peace of mind through constant updates, especially during the evolving COVID-19 travel regulations.
  • A strong focus on customer satisfaction, with clients expressing their gratitude for the personal touches and attention to detail that makes each trip special.

Many customers have had their holidays transformed into stress-free experiences, with the team going above and beyond to cater to all requests and adapt plans as needed. From honeymoon arrangements to family vacations, Viva Vacations has consistently delivered exceptional experiences, making them a highly recommended choice for anyone planning their next trip.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Services and Treatments

Online Service

Viva Vacations: Reviews

5/5 (67 Reviews)
Lyn Vardy 2 months ago

Fantastic experience: Another fantastic break organised by the team at Viva Vacations. They took care of everything and made it a long weekend to remember.

Allison Thomas 3 months ago

Fantastic experience: Thanks to Viva Vacations we’ve just come back from another great holiday that they arranged for us to Barbados this time. They manage to select places that they know we will love and their choices are spot on every time x

Jonathan Arch 3 months ago

Fantastic experience: Excellent service from Sophie and Fiona. They managed to put together a complex holiday at short notice, hotel selection was spot on and logistics all worked to perfection. You won't get a better service.

Viva Vacations

Many thanks for taking the time to leave a review Jonathan. It was an absolute pleasure to help you plan and book such an interesting itinerary.

Dryp _alyx 3 months ago

Fantastic experience: Viva Vacations are absolutely excellent. After giving advice on different locations we chose Thailand and they tailor made a trip that met the needs of everyone in the family. They made changes as requested very quickly and made alternative suggestion. All transfers went to plan and hotels exceeded our expectations. Above all they made the holiday very easy so we could enjoy the experience and be in the moment knowing everything was organised and in hand We are already planning for next year!! Thank you

Viva Vacations

Many thanks for your review, we are delighted to hear that you had a wonderful time in Thailand and can't wait to help you plan & book your next adventure!

Lindsey Nicholson 3 months ago

Fantastic experience: Highly recommend Viva Vacations. Sophie and Fiona are amazing and think of everything to make your holiday booking and experience the best it can be. Everything is so smooth and efficient. Nothing is too much trouble. Thank you ☺️

Lucy Mulcahy 3 months ago

Fantastic experience: We’ve returned to Viva Vacations for our honeymoon in Barbados. As usual they were fantastic, 5-star service throughout all elements of the holiday. We’ll most definitely return to them for our future holidays and recommend them to friends and family. Thanks again!

Viva Vacations

Delighted to hear that you had a wonderful honeymoon Lucy! Can't wait to help with your next adventure

Kat Stevens Mind and Body Essentials 4 months ago

Fantastic experience: It was honestly as though a best friend arranged our holiday. We had the most amazing time and I swear that somehow you stepped into my mind and knew exactly what we wanted and needed. The villa was wonderful, the beach was literally around the corner and the area offered us the calm we needed but so many great places to eat too. Out plane seats were fantastic, with everything thing printed and sent to us, the whole pre holiday stress was eased Honestly, it was the most perfect, stress free holiday Thank you ❤️

Viva Vacations

Thank you for taking the time to leave a review Kat. We are so pleased you had a lovey time and cannot wait to plan and book your next trip :)

Gerry Thompson 4 months ago

Fantastic experience: I can’t remember exactly how many holidays Sophie and Fiona at Viva Vacations have booked for us but they have all been absolutely fantastic. They’ve managed to come up with great hotels, great locations and everything always goes so smoothly with transfers all taken care of and brilliant local guides too. This year’s trip to Bali was simply incredible. Their inside knowledge of where to stay meant we stayed in some locations that weren’t full of tourists but absolutely beautiful Great hotels in incredible locations including the best snorkelling I’ve ever done in Menjangan, a coffee plantation with amazing sunset views at Munduk and amazing hotels and locations in Ubud and Sanur. Yet again, I can’t recommend Viva Vacations highly enough.

Viva Vacations

Thank you for taking the time to leave a review! We are made up that you had a wonderful family holiday in Bali. It was a pleasure to plan it for you and we are looking forward to helping with your next adventure

Stronk Tonk 4 months ago

Fantastic experience: Sophie and Fiona have never failed to find our family the perfect location to make wonderful memories. They take time and pride in listening to our needs and location choice, which they then turn into our reality. Everything is taken care of, including any support we have needed over the years whilst away on our holidays. We always know we’re in safe hands from start to finish. Couldn’t recommend Viva more - 10/10 everytime!

Jack Hearne 7 months ago

Fantastic experience: My wife and I used Viva Vacations on the recommendation of family. We are SO glad that we did. This was for our honeymoon so we wanted it to be stress-free and special. Sophie and Fiona made it exactly that and so much more. Both available via email and WhatsApp and responding so quickly (even at weekends), no question or ask was too great and the deal they got us on our hotel was miles better than anything we could find ourselves or competitors could find. Sophie and Fiona both deserve every success as you can tell they are truly passionate about what they do. Both on arrival and departure we were met with our own private transfer to our hotel, a great touch which made us feel very special. When we arrived at our hotel, The W on the Palm (as mentioned the guys got us an amazing deal on this hotel), there was a lovely card and gift which added a personal touch. All our documents were sent promptly and I didn’t have to worry about a thing! We cannot recommend Viva Vacations enough and I know for certain that had we not used their services, our honeymoon wouldn’t have been anywhere near as special! Sophie, Fiona, THANK YOU just doesn’t cut it. From Mr and Mrs Hearne!

Viva Vacations

Thank you for your review Jack. It was a pleasure to help you plan and book your honeymoon, and we are delighted that you had such a lovely time.

Emma Baillie 8 months ago

Fantastic experience: Sophie & Fiona planned our Costa Rica holiday for my husband’s 40th birthday. Everything from the initial discussion to each trip and transfer on the holiday was seamless. The holiday was tailored exactly to what we were looking for and took all the stress out of a multi destination trip. I’d highly recommend Viva Vacations for any holiday and will definitely be using them again

Viva Vacations

Thank you so much for taking the time to leave a review - we really appreciate it - and we are so pleased that you both had a wonderful time. Looking forward to helping you plan your next adventure!

Melanie Wright 8 months ago

Fantastic experience: Viva Vacations are the best. we have booked long haul flights to Australia twice with multiple internal flights and destinations to a cheeky spring trip to Egypt and Lanzarote just to get some sun Family villa holidays, too, we can honestly say we haven't a bad word to say. The service they provide is efficient, taking into account our needs, wants and preferences. We have always been given a choice and have never been disappointed apart from when my husband booked a short getaway and booked the wrong hotel! Never again and the best part there is no charge! Commission comes directly from the companies they use not our pockets. Highly recommend every time, keep the good work up girls xx

Viva Vacations

Thank you for taking the time to leave us a review! We really appreciate your feedback. Hope you're looking forward to your next trip!

Ian Palin 9 months ago

Fantastic experience: Very good service great communication will definitely use again

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Viva Vacations

Thank you for your review Ian - much appreciated! Sophie

Sophie Downing 9 months ago

Fantastic experience: Another fabulous holiday booked with Viva Vacations. Sophie has been booking our holidays since 2021 and I’ve never looked back. From travelling around thailand. To short trips to Croatia, she has always found the perfect places and recommendations for what me and my partner love for a holiday! And of course at the cheapest price. Do put your hands in theres xx

June Galloway 10 months ago

Fantastic experience: Wow! We have just returned from an amazing holiday to Cambodia and Vietnam organised by Viva Vacations. Sophie and Fiona are truly brilliant and we can't thank then enough for a wonderful personal service

Viva Vacations

Thank you so much for taking the time to leave a review June. We are delighted that you and Tony enjoyed your holiday! Sophie & Fiona x

Liam Gower 1 year ago

Fantastic experience: We used Viva Vacations to plan our honeymoon in Malaysia and Bali. It was our best holiday ever! Sophie and Fiona were amazing, they were so quick to respond and show us amazing options of hotels, excursions to do and answer any small questions we had. It was so nice to not have to think about planning and admin for the honeymoon - amidst the stress of all the Wedding planning. We also are very grateful for the small touches they did along the way. There was a note at each hotel, honeymoon cakes, free massage treatments, a photo session. Sophie and Fiona handle all the paperwork for you, even things like checking in for boarding passes. They go above and beyond and safe to say we will be using them for our next big trip next year.

Viva Vacations

Thank you for taking time to leave a review Liam. We loved planning and booking your honeymoon, and so its great to hear you had a wonderful time!

Jeanette Barnes 1 year ago

Fantastic experience: Thank you to Sophie and Fiona for booking our holidays this year to Torremolinos in June and more recently Benidorm, staying in the old town at the Barcelo Benidorm Beach. For several years now Sophie and Fiona have booked our holidays and provided recommendations. A great service provided as always from booking the holiday to checking us in. We would highly recommend Viva Vacations and we’ve booked our holiday today for next year in Cyprus.

Viva Vacations

Thank you for taking the time to leave a review Jeanette, always a pleasure to help plan & book your holidays!

Fiona Macleod 2 years ago

Fantastic experience: Sophie and Fiona are just amazing at what they do. After having to cancel our honeymoon due to the pandemic we than had to cancel our family moon yet again due to covid the morning of our flight. They sorted everything out for us so quickly that it took a huge stress away and once sorted they quickly got back on to arranging us something alternative for a few weeks later. I couldn’t recommend highly enough and I’ll never book another holiday again without them!

Viva Vacations

You certainly presented us with a few challenges over the past few years but we are delighted to have finally got you away for a much needed holiday. Perhaps we can talk about rescheduling your original plans at some point, we feel like its something you have to revisit one day:)

Dimitris Vichas 2 years ago

Fantastic experience: We used Viva Vacations UK multiple times now and the service has been explicit. Sophie organises the best holidays ever. She knows exactly what we are looking for and not only she delivers that; she always goes a step further. If we have any questions Sophie always responds straight away making the whole experience effortless. 5* and if I could give more I would

Viva Vacations

Thank you for the review Dimi! Glad you had a fab time in Paris x

nik brooks 2 years ago

Fantastic experience: Just returned from Majorca, a trip that Viva Vacations handled for me. What I like is the fact they found the hotel, flights, offered to sort transfers and left me with nothing to do except enjoy myself! On top of this they were responsive to any of my initial queries and always positive in attitude. Great people to do business with.

Viva Vacations

Many thanks for your review Nik! Glad you had a great time :)

Marrgaret Birchley 2 years ago

Fantastic experience: We had a fantastic experience with viva vacations. Nothing was too much trouble and we will definitely be coming back again.

Hayley Lowe 2 years ago

Fantastic experience: Thank you so much for finding and organising another perfect holiday for us. The hotel was fantastic and everything as you described. From mini moons, to honeymoons, to staycations and now our first holiday abroad with our son we’d truly be lost without you. It’s so nice to know you take so much time and effort to ensure you find exactly what we are looking for and every time you get it spot on. Thank you, can’t wait for the next one ☺️

Jasmin Gadsby 2 years ago

Fantastic experience: From start to finish Sophie and Fiona have been so accommodating in finding our perfect tailored honeymoon for us. Listening to everything we wanted and more nothing was to much for them to include in our paradise honeymoon. Due to covid we had to postpone but nothing was ever to much for them to change and sort for us. No anxiety or stress was made by us and everything was so seemingly sorted. From printing off all documents we needed, worries and last minute stresses we had before going Sophie sorted for us. Even when we were away she had sorted transfers and online checkin. Honestly cannot say a bad word about this beautiful company. We will defintly be booking all our holidays through them in the near future. 5* service so friendly and accommodating. Thanks so much Jasmin & Alex x

Viva Vacations

Thank you for taking the time to leave a review Jasmin, we were delighted to hear what a wonderful honeymoon you'd had and we look forward to planning your next holiday! Sophie x

Elouise Newman 2 years ago

Fantastic experience: Sophie has been marvellous from helping us decide the best place to go to and answering our endless questions later about Covid testing. Since booking St Lucia in 2019 via Viva Vacations, we wouldn’t consider booking our holidays any other way, we are always given a personalised service including keeping us up to date with any government travel changes. We can have a holiday knowing that we will be looked after if anything did happen, this is so reassuring to know that and we can truly switch off on holiday. We were due to go to Kenya and Sophie advised with the current restrictions, we should consider an alternative. We decided to go to Antigua, and we had an AMAZING time! We will be back to book our next holiday with Sophie at Viva Vacations.

Elizabeth Carlisle 2 years ago

Fantastic experience: Sophie & Fiona! Thank you so much for organising our honeymoon, all your help, communication and reassurance has been first class! We haven’t had to worry once about what to do or when as you’re always 5 steps ahead! We have had the most memorable honeymoon and holiday of a lifetime thanks to you Thank you! Xx

Viva Vacations

Thank you for taking the time to leave a review! It was an absolute pleasure to help plan and book your honeymoon

Paul Caden 2 years ago

Fantastic experience: From our initial enquirie telephone call to checking in at the hotel. Viva Vacations take all the stress and anxiety out of booking hotels, flights, car parking and transfers. Their information and communication is fantastic. We have recommended them to all our family and friends. Thanks guys. Look forward to the next one! Paul & Mandy x

Viva Vacations

Thank you so much for leaving us a review guys and so pleased that you've been happy with our recommendations and service. Looking forward to helping you plan the next one!

Emily Hill 2 years ago

Fantastic experience: Definitely would recommend Viva Vacations, Sophie has been fantastic from start to finish helping us organise our honeymoon, answering all of our questions promptly and giving great advice. After having to rearrange it once due to Covid, Sophie was so patient with us whilst making our final decisions and even managed to price match our holiday with the new dates. We have just come back from the most amazing honeymoon! They couldn’t have been more helpful and we will definitely be using them in the future.

Viva Vacations

We really appreciate you taking the time to leave us a review! So glad that we managed to sort you a fantastic honeymoon after a few hiccups over the past few years. It was lovely to hear what a wonderful time you had.

Sharon B 2 years ago

Fantastic experience: From start to finish, Sophie at Viva Vacations went the extra mile to ensure that our much needed holiday was everything we’d hoped for. Our needs could not have been better met if we’d arranged it ourselves. From start to finish Sophie handled everything, from booking flights, hotel and car hire to checking us in and printing off our boarding cards. We were given clear information throughout about our holiday booking and received a pack of useful contact details should we need it whilst on holiday. We cannot thank Sophie enough for keeping us informed about the ever changing Covid restrictions. This allowed us to make an informed choice and we are so grateful for the fact that Sophie had no hesitation in rescheduling our holiday at no additional cost to us. We would like to say a huge thankyou to Sophie and Viva Vacations and look forward to using their services again.

Viva Vacations

Thank you for such a lovely review - we are delighted that you enjoyed your long overdue holiday!

Amrit Gahir 2 years ago

Fantastic experience: Viva Vacations helped us have the most amazing honeymoon experience in New York & Barbados, and we can't thank them enough. We opted to use their honeymoon gift list for our wedding, and at every step of the way we felt like we were in safe hands (despite ever-changing Covid-19 travel restrictions). Viva Vacations took the stress out of planning and booking an extremely important and special trip, and we'll certainly be using their services again for future holidays.

Matt Russell 2 years ago

Fantastic experience: Used Viva Vacations on the back of a recommendation from a friend and they were amazing. The personal touch, the recommendations, the service were all amazing. Will definitely use again!

Viva Vacations

Thank you for leaving a review, we really do appreciate it! Can't wait to help you arrange your next family holiday!

Richard Bray 2 years ago

Fantastic experience: Sophie and Fiona arranged my Caribbean getaway. Amazing service from initial conversation through to the booking and even whilst I was away. Thank you!

Kim Davie 2 years ago

Fantastic experience: I first contacted Viva in early 2020 to arrange a surprise trip to Florida and New York for my husband's 30th - sadly the pandemic hit and we had to put plans on hold. Sophie was amazing and kept hold of the deposit I paid and would send updates on package prices to USA. When the COVID situation didn't seem to be easing, we spoke to Sophie about using our deposit for booking a homestay instead. Sophie found us some beautiful lodges with hot tubs and we are booked to go to Cornwall in May! Our deposit covered the entire holiday so we had no additional cost. I couldn't recommend Viva more, their service is outstanding and they find you the best deals for your budget. Thank you again Sophie, can't wait to book again in the future!

Maria Pipkin 2 years ago

Fantastic experience: Sophie could not have been more helpful. She worked within our budget, listened exactly to what we wanted but was also honest to ensure we planned the honeymoon we wanted. Nothing was ever too much for Sophie - she was so responsive to our changing budget and requirements. 100% would recommend!

Nicole Navon 2 years ago

Fantastic experience: Such an amazing holiday booked through Viva Vacations! We are a family of 4 with 2 young children and wanted a stress free holiday with some sun! Sophie and Fiona gave us great options, and worked tirelessly to get us flights that worked for us too! We had the best holiday in Mallorca and already want to book for next year! Would thoroughly recommend Viva Vacations!

Viva Vacations

Thank you for your review Nicole! Delighted you had such a lovely family holiday

Gillian Derbyshire 2 years ago

Fantastic experience: I’ve been so impressed with the service provided by Sophie and Fiona for my last trip. They made everything so easy for me. Great recommendations for destinations that perfectly suited what I was after. They were so responsive answering any questions I had and really informative on everything covid related. Would definitely recommend them to others and I would absolutely use again for future trips. Thank you ladies.

Kat Bradley 2 years ago

Fantastic experience: We recently booked a trip to Lapland with Viva Vacations and I can not fault them. They found us a fantastic trip & offered all the support we could need (and more) especially with the current every changing travel restrictions. Sophie & Fiona replied to all my messages quickly and offered almost immediate response to the fast changing government guidelines. They offered their expertises with booking the relevant tests and the comprehensive checklist sent the weekend before we flew was amazing. I would have no hesitation with using them again or recommending them. Thank you for everything ladies.

Atkins Residential 2 years ago

Fantastic experience: Top Class Service. Couldn't ask for better!

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A G 2 years ago

Fantastic experience: Viva Vacations helped us have the most amazing honeymoon experience in New York & Barbados, and we can't thank them enough. We opted to use their honeymoon gift list for our wedding, and at every step of the way we felt like we were in safe hands (despite ever-changing Covid-19 travel restrictions). Viva Vacations took the stress out of planning and booking an extremely important and special trip, and we'll certainly be using their services again for future holidays.

Viva Vacations

Thank you for taking the time to leave such a lovely review! We love planning and booking special holidays for our clients and it was a pleasure to finally get you on your way to your honeymoon!

Graeme Waind 2 years ago

Fantastic experience: We have just come back from the most amazing honeymoon organised by Sophie and we couldn’t be happier (not our first holiday booked and will not be the last!). We always give Sophie a very vague idea and Sophie uses her expert knowledge to know the places to go at the right times. Sophie shared a few options, and we were really pleased with the choice of hotels shared. Sophie does not stop looking at hotel/country options until she knows we have the right one! Viva Vacations offer the personalised experience from start to finish, sharing hints and tips, always looking for great deals, checking us in to the welcome home notes. We know that if anything was to happen on holiday, that Sophie and Fiona would be there to support us throughout. Highly recommend Viva Vacations, and we have already started to think about the next holiday!

Matty Crackell 2 years ago

Fantastic experience: August 2022: Viva vacations were brilliant in helping us plan our honeymoon at reasonably short notice. We had a few ideas and a budget but Sophie and Fiona put these together into an itinerary with a number of options and their travel knowledge. We received a pack with all the information before we went away, had regular updates on check in (which they did for us) and they even called ahead to the hotels to check everything was in order. We had no stress or hassle which was exactly what we wanted on our honeymoon and would definitely recommend them. ——— May 2024: We just returned from a second holiday booked with Fiona and Sophie… A family trip to Menorca with grandparents and our 7 month old son. We had an excellent holiday, Viva Vacations did an amazing job of selecting a lovely hotel with easy access to the beach and a friendly, relaxed atmosphere. Exactly what we were looking for! ——— Thank you both very much. Matt and Em

Claire Hartley 2 years ago

Fantastic experience: Sophie at Viva vacations was brilliant, she helped us rearrange our honeymoon twice due to COVID cancelling our first two attempts. She went out of her way to help us and it was a stress free experience. Everything was perfect, even helped with sorting out my passport issues. It was such a good service that we are using them to book to go away again as it was so well organised. I cannot recommend them enough, they are brilliant!

Andy Thompson 2 years ago

Fantastic experience: What an incredible holiday in Mauritius, booked expertly by Sophie and Fiona (not our first through Viva Vacations, definitely not our last either). With only a vague idea of where to go this summer, they came up with a great suggestion, with expert knowledge as to the best area of the island to go to for the weather in August. They sent through three great looking hotels and we couldn’t have been happier with the one we chose. The personal touch really made a difference, everything was so smooth and made it all a breeze. I cannot recommend Viva Vacations, Sophie and Fiona highly enough. Thank you! Can’t wait to think about next summer now…

Viva Vacations

Thank you for taking the time to leave a review, we really appreciate it. So pleased that you had such a lovely family holiday!

Emma Pooley 3 years ago

Fantastic experience: Positive: 'Professionalism', 'Quality', 'Responsiveness'

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Graham 3 years ago

Fantastic experience: Used Viva on a recommendation of a friend. Incredible service from start to finish. Helped us find a great option that was perfect but we wouldn’t have found with outstanding support from start to finish. Looking forward to booking with Viva for next year very soon. Thank you

Viva Vacations

Welcome Home Graham and thank you for leaving a review! We can't wait to help you plan and book your next adventure

hannah W 3 years ago

Fantastic experience: Thanks so much Sophie for such good service and professionalism. We had a lovely holiday and all was very straight forward with covid testing and documents! Nothing was ever too much trouble. Would highly recommend and will definitely be using again!

Viva Vacations

Thank you Hannah! Really appreciate you taking the time to leave us a review. Can't wait to help you plan the next one!

Steve Waind 3 years ago

Fantastic experience: Was recommended by family, Sophie supported us from the second we thought about booking until the moment we got home. Nothing too much trouble and promptly replied to any question big or small. Will be booking again!

Beth Watkins 3 years ago

Fantastic experience: We’ve booked holidays with Sophie’s help a couple of times now. We have always appreciated Sophie’s recommendations - they have proved to be excellent places to stay. We particularly appreciate how she can take some broad requirements and suggest several great options to choose from. The hotels are always stylish gems. Even though our most recent trip has been travelling with a toddler for the first time she managed to find something which suited adults and child. Most recently we booked with Viva Vacations to travel to a green country in August 2021. Sophie helped us navigate all the paperwork necessary for the trip in these pandemic times. She also helped to resolve a problem with travel times while we were underway. Thank you - we’ll definitely be booking with you again.

Viva Vacations

We are so pleased that we were able to help you plan and book a wonderful family getaway in these tricky times. Thank you for taking the time to leave us a review, we really do appreciate it!

Teddy Hornby 3 years ago

Fantastic experience: We booked our first holiday through Viva Vacations to Dubai. The experience has been exceptional from the moment we booked to the moment we arrived home. Fiona and Sophie are both well travelled so could advise on the best hotel. They searched for the best value deal which saved us a huge amount of hassle and time. Travelling at the moment with all the ever changing COVID regulations can be daunting and quite stressful but Fiona and Sophie took all the stress away by holding our hand through all the red tape. We will definitely be using Viva Vacations again as they provided a premium service and remove all the stress from booking a holiday, and make sure all the basics are covered so you can just enjoy the experience of the holiday!!! 5 stars from us. Thank you guys.

oscar ciaurro 3 years ago

Fantastic experience: Sophie arranged our trip to New York in 2019 and made sure it was really special. She had a exceptional knowledge of the city and booked us into a lovely hotel, and recommended some brilliant activities. Sophie took care of everything which meant there was no stress involved at all and she regularly kept us up to date, and was always on hand to answer our questions. Sophie has also been really helpful throughout COVID-19, keeping us up to date on travel restrictions etc. I will certainly be booking all my future holidays through Viva as Sophie makes it so personal and easy!

Viva Vacations

Many thanks for your review Oscar. We were more than happy to help out and so pleased that you managed to get away this Summer!

Mark Ashworth 3 years ago

Fantastic experience: Sophie provided exceptional service for our holiday. Attention to detail, and a brilliant advice with a personal touch. I will definitely be using again, as using an independent agent is the way forward. It's a pity there isn't such good service in other industries. Thanks so much! (The photo is the view from the hotel room)

Viva Vacations

So glad you had a good time Mark! We were delighted to help you plan & book a last minute getaway

Alex Clark 3 years ago

Fantastic experience: Due to the pandemic, we have had to change both our honeymoon date and locations on two occasions now. Viva Vacations have been incredible throughout. The communications have been fantastic, they go out of their way to listen, take on board and accommodate all requests and really do go above and beyond in a way that takes all the stress out of booking a vacation / honeymoon that is out of this world. I have recommended Viva Vacations to friends and family who have then also used their services and all had an impeccable experience! Thank you Viva Vacations!

Viva Vacations

Thank you for your review Alex! Really looking forward to finally getting you away on your honeymoon next year!

Deniro 3 years ago

Fantastic experience: We have booked our holidays with Sophie 3 times now and every time the holiday was exceptional. Cannot recommend Viva Vacations highly enough! Just say what you want and Sophie will make it happen. Very individual approach, feel like VIP. THE HOLIDAY YOU CAN TRUST:) !!!!! We are giving all the stars from the skies. Dennis, Marina and Germans

Viva Vacations

Thank you so much for your lovely review! Its always a pleasure to help you plan and book your holidays, and wonderful to see your pictures! Can't wait to help you get away again soon. Sophie x

Simon Clark 3 years ago

Fantastic experience: Once again, a fantastic trip arranged by Viva! It's so nice to be able to relax, knowing you're in safe hands and all you have to do is get to the airport :-) It was a wonderful short break to Stockholm with my daughter, brilliant location and a quirky hotel as requested. Can't wait for the next one...

Viva Vacations

Thank you for taking the time to leave a review Simon. We are so sorry that your latest holiday plans were disrupted but we can't wait to get you travelling again

Sarah Farkas 3 years ago

Fantastic experience: We just wanted to say a Massive thank you to Sophie & the team at Viva Vacations. They have been amazing through these very uncertain times as we have had to postpone & rebook our honeymoon on a few occasions. Sophie took time to get to know what we really wanted form our trip & offered her honest opinion & wealth of experience to ensure we had the best honeymoon for us. We have just come back from `10 days in Barbados and it was absolutely fantastic & worth every minute of the constant travel changes. Sophie kept is up to date on everything as it happened at such short notice & supported us all the way through. I am so pleased that we booked through a travel agent & particularly a local independent one that really cares about you as individuals. We couldn't have wished for a better service & look forward to booking more holidays with you in the future. You are so professional, friendly & efficient we wouldn't book with anyone else... Covid testing & form filling in is a small price to pay for such paradise. If you are thinking should we book out Holiday or not I would say a definite yes & go through someone like Viva vacations that you can 100% trust. Thanks again x

Michele Noble 3 years ago

Fantastic experience: Fantastic service from booking to returning home. Especially loved the personal touches. The holiday experience was stress free and enjoyable even in these Covid times. Thank you will definitely be booking with you again.

Viva Vacations

Thank you for taking the time to leave a review Michele. So glad that you got away for a family holiday this year! It was a pleasure to help you guys out

James Robinson 3 years ago

Fantastic experience: Just back from our second trip organised by Sophie and couldn’t be happier. Really responsive and reliable and made both holidays so easy and enjoyable. We gave pretty vague instructions both times yet Sophie found us a few options quickly and was able to adjust them to suit us. Highly recommended

Viva Vacations

Thank you for taking the time to leave us a review James! Delighted that you had an enjoyable family holiday and we look forward to helping you again soon!

Anna Goulding 3 years ago

Fantastic experience: Dealing with Sophie at Viva Vacations has been an excellent experience! Her remarkable travel knowledge, expertise and amazing customer service helped us plan our dream honeymoon even in these difficult times around Covid. We approached Viva Vacations on a recommendation from a friend and would definitely recommend anyone to get in touch with them to plan for any travel. We had a dream in mind of going to the Abu Dhabi F1 Grand Prix then onto the Maldives, Sophie advised on where to stay, F1 ticket packages and activities and created an all-round package, with regular updates and information right up until departure. We will definitely be using Viva Vacations again, Thanks for all your help!

Sophie Brown 3 years ago

Fantastic experience: I cannot recommend Viva Vacations highly enough! Having already postponed our honeymoon twice at no extra cost we got in touch with Sophie last minute to try and arrange a short mini moon in the meantime. Sophie gave us 4 great options all of which met our very vague brief and took all the pressure off with the covid requirements by providing a clear checklist. Everything went smoothly and Sophie was easy to get in touch with throughout - even reminding us what to do to get back in to England. I will definitely be using Viva Vacations again in the future!

Viva Vacations

Thank you for your patience with your honeymoon rebookings and for trusting us with your last minute Minimoon arrangements. We are delighted that you managed to get away and can't wait to send you off for the main event :)

Sarah Mawbey 3 years ago

Fantastic experience: We’ve booked a few family holidays via Sophie at Viva Vacations now. Initially we provided some (perhaps vague!) details of what we were looking for and Sophie came up with some suggestions, one of which we went with and had a fabulous time. Our last trip was at the end of July 2021 although we booked it on a speculative basis earlier this year. What I really like about Sophie is she takes on board your comments and comes up with great options & suggestions, but she also goes above and beyond in making everything as stress free and easy to understand as possible. No mean feat with the ever changing rules at the moment! I would not hesitate to recommend Sophie and Viva Vacations and will be seeking her expertise to plan our next trip - a more grown up affair for our 10th wedding anniversary. Thank you!

Viva Vacations

Thank you for taking the time to leave us a review Sarah. Delighted that we finally got you away for a well deserved family holiday this year!

Sharon Learoyd 3 years ago

Fantastic experience: Fantastic service .Helped with every little detail nothing was too much trouble.All the stress of booking a holiday was taken away . Someone to call at anytime if your unsure of anything a real personal service . Would highly recommend and the cost was less than if I had booked it all myself .Will definitely be using again . A Big thanks to Viva Vacations .

Viva Vacations

Thank you for taking the time to leave a review Sharon, we are delighted to have taken the stress away from travelling during the restrictions. Now things are opening up, we can't wait to help with the next one!

Paul Willey 3 years ago

Fantastic experience: We have no hesitation in recommending Sophie and Viva Vacations. Nothing was to much trouble and we received excellent help and advice. The holiday went without a hitch, the travel arrangements and the hotel were 1st class and excellent value for money. We will be using Sophie and Viva Vacations again without a doubt

Viva Vacations

Many thanks for your review Paul. We were more than happy to help out and so pleased that you managed to get away this Summer!

Nikki Cameron-Williams 3 years ago

Fantastic experience: We can’t thank Sophie enough for the incredible holiday to Singapore and Bali that she put together for my husband and I. We found Viva Vacations to be just amazing at providing a truly personalised and bespoke service. Sophie really listened to what we wanted and came up with fantastic options for us. We couldn’t recommend more highly and will be using for all of our travel from now on.

Viva Vacations

Thank you so much Nikki! We were thrilled to be able to help you plan and book a special holiday, and your family getaway. Look forward to planning the next one!

David Power 3 years ago

Fantastic experience: We booked a holiday with Sophie and Fiona which was cancelled two days before we were due to travel! We were very impressed with the speed and professionalism with which they handled the cancellation including obtaining the refund so rapidly. Although we are not rushing to go abroad just yet we have no doubt that we will be using Viva when we do. David & Judith

John Jenkison 3 years ago

Fantastic experience: To Whom it May Concern I would like to highly recommend Sophie and her team for organising our trip to New Zealand at such short notice. My brother and I had to get to New Zealand to attend the funeral of our father who died unexpectedly. When we found out we could go Sophie was straight onto it and in less than 24 hours she had booked our flights, gave us guidance on getting our PCR tests, travel insurance and MIQ documentation etc. She provided us with peace of mind and supported us at every step of the journey and we arrived in New Zealand with no complications at all. Sophie went over an above the call of duty and was instrumental in reuniting our family in these difficult times. Our family cannot thank her enough for what she has done and have no hesitation in recommending her to anyone who wants someone to organize their travel requirements. Thank you Sophie for a job well done. Yours Sincerely, John

Viva Vacations

We are sorry to have been involved in such a difficult time but pleased to have helped take some of the stress of the journey away from you. Thank you for leaving a review John. S x

Raj Bains 3 years ago

Fantastic experience: Exceptional service from this company. All our holidays have been stress free and beautifully organised, from start to finish. Viva really do get to know their clients so you never have to worry if your not sure on where to go, every holiday has been tailored so well and professionally.

Viva Vacations

Welcome Home Raj and thank you for leaving a review! We can't wait to help you plan and book your next adventure

Ian “Clocko” McCloskey 4 years ago

Fantastic experience: I have used the team at Viva Vacations for the last 2 years to book my holidays. I have always found the team to be very helpful and competitive. They are always on hand to give advice even when on holiday themselves. If you're looking for a holiday, whether for 2 weeks or a weekend city break, give them a call.

Viva Vacations

Thank you so much for your review Ian, we really appreciate your comments and love having you as a client. Let's hope we get you away sooner rather than later!

Phil Simpson 4 years ago

Fantastic experience: Sophie’s attention to detail when booking that all important holiday is second to none and can’t recommend her services highly enough. I the current climate booking through someone like Sophie is so important for your own piece of mind.

Viva Vacations

Many thanks for your review Phil. We work hard to navigate through the ever changing rules so our clients don't have to!

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