ScotlandTrips International (Pick-up point)

Edinburgh Airport, EH12 9DN, Edinburgh
Edinburgh Airport
EH12 9DN, Edinburgh
+447547813827

Opening hours

  • sunday: 9h-12h
  • monday: 9h-20h
  • tuesday: 9h-20h
  • wednesday: 9h-20h
  • thursday: 9h-20h
  • friday: 9h-20h
  • saturday: 9h-20h

Quality Tours & Holidays in SCOTLAND, Spain and other authentic destinations!
Closed Prices, All included in destination, we take Care of you!

Tours y Vacaciones de calidad en ESCOCIA, España y otros auténticos destinos!
Precios cerrados, Todo incluido en destino, Cuidamos de ti!

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ScotlandTrips International (Pick-up point): Reviews

4.7/5 (14 Reviews)
Nancy Santarelli 1 year ago

Negative experience: I waited two months to make the comment, giving them time to refund the money they agreed upon. But that hasn't happened, and I'm tired of requesting the refund for a hotel night that we didn't use. From the first day in Edinburgh, we informed them that the hotel did not meet minimum standards of cleanliness and service. And that was just the beginning. The overall quality of the trip was very poor in terms of service and the guide's knowledge. For example, since we booked the tour, we requested a native local guide and asked for the names of the hotels. The guide was of Spanish nationality, and they never confirmed the hotels in advance. It gave the impression that they were booking on the fly. Everything felt very improvised. From the first day, we told them that we wouldn't stay at the hotel in Edinburgh that they had planned. They agreed to refund us for that hotel night and for the reservations of some restaurants that they shouldn't have charged us for. Never book with this company. Everything was very expensive and very bad. They didn't even fulfill their agreement to refund us a minimum part of the 4500 pounds we paid for a trip to forget.

This review has been automatically translated. | See original text
ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Dear Nancy, We are really sorry for any misunderstanding that could have happened. Our company cannot understand how you delivered this revienwhen you know that we have ALL DOCUMENTS, EMAILS AND CONFIRMATION BOOKINGS WIRT ALL DETAILS, therefore we can PROVE that you are definitely NOT right or accurate in your statements once we have reviewed your case internally and this is a review with bad faith which can take you to the Court in Edinburgh because for example you are BREAKING one of the points in the Sales Conditions which is not comunicate this to our company first by email to solve any possible inconvenience which shows your bad willing. First thing you should do is Raad all information received and conditions before book a standard tour pretending be a Personalised Tour and much more!. That was the TOTAL AMOUNT FOR 4 PEOPLE, NO FOR ONE, 6 DAYS + 6 NIGHTS. Company can take you to the Court in Edinburgh once we have checked we have ALL DOCUMENTATION AND PROOFS, therefore we can not be agree at all on your review but one thing which is the refund of £220 pounds that our company KINDLY offered to you even though by Sales Conditions you DONT HAVE RIGHT to this refund..The Tour was BOOKED for you in SPANISH! As the document of your booking shows. The hotels offered to you were 3 Stars as can be prove were 3 stars. You didn't requested the name of the hotels untill the very last days when were PROVIDED to you and were not optional to choose. Your Tour guide was LOCAL YES! LOCAL, our tour director who you didn't treated very well and the company reserves the right to stop a tour on those conditions. You later asked by email if the tour could be in English but as initially was booked in SPANISH we didn't offered you that option when you booked bit willing in good faith. In addition our company UPGRADED YOUR LAST ROOMS FOR FREE for you as again good gesture with any obligation given what you booked was provided. YOUD DIDN'T BOOK A CUSTOMIZED OR LUXURY TOUR AT ALL, YOU DDINT PAID FOR IT, in fact the amount you paid was NO ENOUGH to provide the services your enjoyed for only 4 people bit we provided them to you. You booked a STANDARD tour in private which means that no more passengers will be with you that's is all and nothing else!. Our company don't offer the services or personal assistant or chauffeur at all!. As our company can PROVE you never requested at the beginning a Narive guide but you booked in Spanish, in addition you are from Argentina, Mexico and SPAIN. therefore Spanish speakers. You Never requested the name of the hotels until the very last week and yes, your Tour was all STANDARD inclusive and the hotels ARE NOT optional to choose by the client if ia not a Tailored tour whcih has a higher price. Our company delivered and provided the services acondting with your STANDARD booking and your Tour guide was bad treated by some of your group even has 11 years of experience in our company! He provided you more points that are included in the tour you booked. Sorry but You are totally wrong about what is an standard tour and regarding the cost or a tour for only 4 people. YOU DIDN'T BOOK OR PAID A LUXURY OR EVEN CUSTOMIZED TOUR AT ALL and is a cheap price with all activities included for only 4 passnagers, Scotland is and expensive Destination and the exchange from your currency to pounds is high as you knew in advance. REMEMBER WE HAVE ALL DOCUMENTS for your booking for what we understood this is a review in bad willing. We don't have more to say but PROVE and our lawyers team will take care of further actions against you for the nature of your review and treatment before and during the tour at some moments, even your tone by email or to our LOCAL (local person is a resident in a locallity, had not why to be Native) assigned to you. Let us tell you that this is a regrettable intention. instead to contact us by email as your sales terms and conditions shows to solve any doubts This Optional refund is not longer offered.

Alejandro Orcaizaguirre 1 year ago

Fantastic experience: THE EXPERIENCE OF OUR TRIP WAS EXCELLENT! WE RECEIVED THE BEST ATTENTION FROM ALBERTO CARLOS, WHO ACCOMPANIED US FOR 4 DAYS OF EXCURSION THROUGH THE WHISKY ROUTE. THE TOUR IS VERY COMPLETE IN INFORMATION AND ROUTE. THE HOTELS ARE VERY GOOD AND TRULY THE COMPANY TOOK CARE OF EVERYTHING, FULFILLING EVERYTHING PROMISED IN ADVANCE. WE TRAVELED 4 FRIENDS FROM ARGENTINA, WITH MUCH CURIOSITY, AND TRULY ALBERTO ANSWERED ALL OUR QUESTIONS AND REQUESTS. HIGHLY RECOMMENDED!

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much! Huge thanks to Alejandro and the team :), delighted to show you everything possible in those four excellent days of the tour and a big hug from Alberto!. Thank you very much for your review and delighted to have you with our company to live and enjoy the wonderful Scotland!

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Maribel Gandia 1 year ago

Fantastic experience: Wonderful tour we had in Scotland with Alberto (ScotlandTrips International) during five incredible days in which we discovered the most beautiful and spectacular places in the Highlands, the Isle of Skye, and many more sites. What can I say about Scotland? Well, simply that we have fallen in love with these magical lands and dream of returning someday to behold its endless treasures and discover many more that we missed seeing. We want to highlight our tour guide (Alberto) for his kindness, his attention to us, and his concern for making us feel comfortable and relaxed at all times, enjoying the landscapes and gems of the tour; thanks to him, his excellent and extensive knowledge of Scotland, and especially the passion and love he obviously feels for this country, he made this tour an unforgettable and amazing experience for us, transmitting those same enchanting feelings towards Scotland and ensuring that the tour was a complete success. We also want to emphasize the excellent organization and planning of the itinerary, as well as the wonderful selection of accommodations in all the cities and charming little towns where we stayed each night of the tour, all of them fantastic! In short, we are very satisfied and happy with our choice of the agency Scotland Trips International for our dream trip to Scotland-Alba, as we visited so many places and landscapes that, otherwise, we could not have reached, and we have been very fortunate to have Alberto as our guide. It should be noted that, unlike other tours with large groups, ours was very small, so we felt much more comfortable during the journeys, visits, and excursions. Therefore, we undoubtedly recommend the agency Scotland Trips International to all those who want to know Scotland and its wonders in a unique, personalized, and flexible way, as they are great professionals. It has been the most beautiful trip we have made so far and probably will make in our lifetime. Thank you for everything!! Javier, Xavi, and Maribel

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Maribel, thank you very much for your review. It is a pleasure and a great reward to receive this. The satisfaction of our clients is our reward, since the objective of working so hard from before your arrival until your departure is precisely for you to enjoy, live and get to know our destinations and the wonderful Scotland. Once again, this is what we are looking for. THANK YOU SO MUCH!

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Bettina Gorosito 1 year ago

Fantastic experience: We finished the Whisky Tour last night with Alberto as our guide, and there aren't enough words to describe the organization, the choice of places, the attention to detail, the comfort of the vehicle and the hotels, and above all, the good vibe, friendliness, and professionalism of Alberto. Thank you for these four magical and unforgettable days.

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much for choosing us Bettina & Gustavo, it has been a pleasure to show you all the beauty of Alba-Scotland ☺️ and Alberto was delighted with you, wonderful people. A pleasure!

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Iba Uve Té 1 year ago

Fantastic experience: The best experience without a doubt. Alluding to the series itself, one is completely transported back in time to discover wonderful landscapes, people, and sensations. It's a gateway that leaves you eager to return and delve deeper into the country, beyond the settings of the series. Organization is top-notch, and Alberto is a professional who helps you experience everything in an extraordinary way. He is, to a large extent and along with the inherent magic of the country, responsible for making the adventure perfect. We will repeat, without a doubt. A thousand thanks from Gran Canaria!

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Iba, a pleasure to have you with us in beautiful Scotland! And many hugs from Alberto, a wonderful tour with you he tells us.

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grushenka aguilar esparza 1 year ago

Fantastic experience: Wonderful!!! Highly recommended. Stunning landscapes that leave you speechless. The autumn colors are incredible!!! Castles, towns, cities, monuments, history... a true dream. The company is very professional, supporting us at all times and answering our questions weeks before the tour. We felt very safe at all times and had an excellent guide!!! Alberto, completely in love with Scotland, conveys that passion and enthusiasm. I can't wait to return!!

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Grushenka, a pleasure have you with us and share these days and the magical Scotland with you and your family . Abrazos de parte de Alberto

RABIH DAYOUB 2 years ago

Fantastic experience: An amazing place to visit

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

We apreciate you enjoyed our tour Rabih, thank you very much for come with our company to the wonderful Alba-Scotland!

Xeftrader 2 years ago

Fantastic experience: It has been an impressive tour, the passion for Scotland from a Scotland lover like the guide Alberto has made for a pleasant and complete journey across Scotland day after day. The itinerary has been very thorough with all kinds of explanations from the guide who assisted us every day from morning till night, providing various details about the places visited and helping us learn about the history of Scotland, as well as curiosities and features of the visited locations. If you want to get to know Scotland, in my opinion, this is the best and most complete tour in 8 days that I could evaluate. Looking forward to doing it again!!!! Congratulations to Scotlandtrips international and especially to Alberto for the excellent work done.

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

We are pleased and delighted you liked the tour holidays. Really appreciate your nice review because is true our tours are quite intensive but comfortable and take many hours of work to get ready each one even before departure so, reviews like yours help and encourage all our team to keep working hard. A great hug from Alberto, we sent him your review :)

Kathryn Miles 3 years ago

Fantastic experience: My husband and I have recently returned from the 15 day tour, The Great Scottish Tour & the Mystic Islands. This magnificent, comprehensive and balanced tour included a drive around Scotland and the isles of Orkney, Lewis & Harris and Skye. From our first contact via email, the company was very quick to respond and very patient in answering my many, many questions. When we travel, we like to use a local company that is very familiar with their country and the sites to see.  Because of their knowledge and experience, the trip included all of the "must sees" and was very balanced.  There were always a few surprises as well, which was always fun and a nice addition. They took care of all of the details such as airport transfers, accommodations, tickets, etc. so all we had to do was enjoy the trip. And, we did!  Alberto was a very cautious driver and one of the most patient guides we have ever had.  He tried very hard to do whatever he could to keep us happy. He helped with luggage, kept me from falling into streams as we clammered over some large stepping stones, stopped at grocery stores plus many other things. The trip itself was well paced, which is what we like.  Our days didn't start too early but were packed with great sites. Although accommodations are limited on the isles, we were overall very pleased, especially since they were situated in the heart of the villages and towns.  The sites and places we visited were very representative of the best of what Scotland has to offer. Fabulous castles, breath-taking viewpoints, stone circles, lush forests, prehistoric dolmens, lighthouses, whisky tasting, etc. Alberto's love for Scotland was obvious and that helped us feel the real spirit of Scotland. It is difficult to spend a 15 day tour and not have anything to complain about, but we can honestly say we enjoyed everyday, especially since the weather cooperated MOST of the time.  We also were very happy they offered this extended trip because the isles and the Highlands were our favorite locations. So, a very special thanks to all that made our trip so fantastic.

ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Dear Kathryn, Thank you very much for your review , her ein ScotlandTrips International we were delighted to attend you and Alberto Carlos send you both hugs and were also delighted to take care of you both! :) We really appreciate your great review, thank you very much for this! we send you also from Alberto a great hug for both of you!! interesting and nice clients and companion he said!!!!

karthik govind 4 years ago

Fantastic experience: It was a wonderful trip covered many beautifull places. I enjoyed the tour and it is well organised.

ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Karthik. We are delighted you decided to choose enjoy many places and come on our Tours in Scotland. Thank you very much!

Josep Maria Hernàndez Sahagún 4 years ago

Fantastic experience: The whole trip was perfect. Edinburgh is a dream city, the Scottish landscapes are spectacular especially Skye. I want to highlight the professionalism of this company and especially Carlos our guide, a knowledgeable and enthusiastic person about Scotland who revealed this magnificent country to us. To all those who want to know Scotland, I recommend doing it with ScotlandTrips International.

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Josep María, it is a pleasure to take care of you and for you to choose our company to explore in depth the beautiful, legendary, and historic land of the Pictish Celts. We look forward to your next visit, a hug from the impressive capital of Scotland; Edinburgh!

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Cláudia Mendes Pinheiro de Souza 5 years ago

Fantastic experience: Simply marvelous! Alberto is punctual, very professional, and has a deep knowledge of the history of Scotland. He also knows the best and most secret places in Edinburgh and the Highlands. Highly recommend!! For sure, it was one of the best tours I've ever done in my life.

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Claudia, grateful to you because you chose our company to take care of you here in Scotland and know the Highlands . Alberto send you a big hug and he told us how great and easy was have you as a good and passionate client. We will be delighted to take care of you on your next visit to ALBA-SCOTLAND

Arturo R. 5 years ago

Fantastic experience: Excellent professionals. The tour was wonderful, the guide was very pleasant and educational. The only downside is that we didn't see Nessie... we'll have to come back another year to see if we find her.

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much, Arturo, for choosing us to experience and discover every remote secret of the stunning, mysterious, and legendary ALBA-SCOTLAND with your family. Your main request was for us to take care of everything, and we did so from your arrival to your departure. We hope we took good care of you, and we look forward to seeing you again soon. Thank you; it was a pleasure to take care of you during your stay with us. We will reserve an appointment with Nessie for your next visit.

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Germán Martínez Rica 5 years ago

Fantastic experience: Fantastic agency for traveling and getting to know Scotland. It has a super professional team behind it. The best and most complete tours with the best guides. One hundred percent recommended.

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ScotlandTrips International (Pick-up point)
ScotlandTrips International (Pick-up point)

Thank you very much Germán, we are glad that you enjoyed and experienced the wonderful Alba-Scotland with our comfortable All-Inclusive Tours at the destination and we hope to take care of you and your loved ones again very soon, we are waiting for you here!

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