
Southampton Cruise Centre

Information about Southampton Cruise Centre
FY4 3JU, Blackpool
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-17h
Southampton Cruise Centre is a Travel Village Group website dedicated to Europe’s fastest growing cruise port – Southampton, “The UK’s Home Of Cruising”.
Whilst Southampton Cruise Centre focuses heavily on no flying cruise holidays, we have fantastic fares on all cruises sailing from the continent, Asia, Australasia and the USA. So whether you’re looking for an Ex-UK cruise, or a fly-cruise, we can find the sailing to match!
As a 4th generation “award winning” family business established in 1959, we are people you can trust!
Our comment from TraTraTravel UK about Southampton Cruise Centre:
Welcome to Southampton Cruise Centre, where exceptional customer service meets personalized travel experiences. Our dedicated team of advisors goes the extra mile to ensure that your cruise booking process is smooth and enjoyable. Customers frequently express their satisfaction with our services, highlighting:
- Outstanding Customer Service: Our team members, including David, Becky, and Kirsty, are known for their patience, politeness, and in-depth knowledge, making every interaction pleasant.
- Efficient Booking Process: Many clients have commended us for the quick responses and hassle-free booking procedures that allow them to secure their dream cruises in no time.
- Personalized Assistance: Advisors like Sam and Rebecca take the time to understand individual needs, ensuring tailored experiences that meet various preferences.
- Knowledgeable Staff: Our representatives are trained to provide comprehensive guidance on available options, offering valuable insights and suggestions to enhance each client's travel experience.
While we strive to deliver flawless service, we acknowledge that some guests have expressed concerns about specific cruise lines, citing crowded environments or booking difficulties directly with the cruise companies. However, we remain committed to resolving any issues and ensuring an enjoyable travel experience for all our customers.
Your journey begins here at Southampton Cruise Centre, where we look forward to helping you discover incredible cruise adventures!
Southampton Cruise Centre: Reviews
Fantastic experience: Great customer service, David walked me through my P and O booking, helping me pick the best cruise for my family and going through options. Thanks so much for making experience so much more less stressful.
Fantastic experience: Excellent service and most helpful in every way. Thank you.
Fantastic experience: Just booked a cruise with Becky. Very polite, timely on call backs and shared valuable insights into the holiday. Thank you, Mike
Fantastic experience: Rebecca the adviser was really helpful and sorted everything out professionally and was a lovely lady
Your kind words about Rebecca mean a lot to us! We’re thrilled to hear that they made your trip planning experience stress-free and enjoyable. It’s customers like you that motivate us to keep delivering exceptional service. Until your next journey!
Fantastic experience: A very efficient, responsive and friendly cruise booking company. A pleasure to deal with.
Thank you so much for your glowing review! We're delighted to have been a part of your travel experience.
Fantastic experience: Kirsty was extremely helpful it was a pleasure to speak to her in booking a short break.
Thank you for your kind words about Kirsty! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them.
Fantastic experience: Lyn was excellent, very knowledgeable and so friendly. I will always ask for Lyn.
Thank you for your kind words about Lyn! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them.
Fantastic experience: Great customer service. They were happy to go through all the available options for several cruises we were interested in and as a result we have the perfect holiday booked
We're so glad to hear that we provided you with excellent service! We are truly dedicated to ensuring our customers have memorable experiences. We'll make sure they receive the recognition they deserve. Thank you for choosing us!
Fantastic experience: I spotted cruise deal on your website, emailed for a price. I had an answer within a few hours which is great as I live in Australia. Got a call back and the booking was done very quickly. I was able to secure a solo cabin all inclusive on Ambassador Ambience, Black Friday sale. Great result
Your kind words mean the world to us! We're thrilled to have provided you with a positive experience. Thank you for choosing us, and we look forward to exceeding your expectations in the future.
Fantastic experience: Excellence service from Jenny at the Southampton Cruise Centre. We provided her with the cruise and dates we wanted and the pre-cruise few days and Jenny worked her magic. Flight options and recommendation were communicated and once we’d confirmed things Jenny finalised our booking and itinerary. Usual brilliant standard of service from Jenny. Thank you.
Thank you for your kind words about Jenny! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them. Looking forward to assisting you with your future adventures!
Fantastic experience: I have had a lovely interaction with Ms Sam right from the beginning. She walked me through the whole process of booking and explained every detail. it was, on the whole, an awesome experience. Looking forward to the cruise as well-hope, it will be something special!!
We're so glad to hear that Sam provided you with excellent service! They are truly dedicated to ensuring our customers have memorable experiences. We'll make sure they receive the recognition they deserve. Thank you for choosing us!
Fantastic experience: Sam was excellent with her advice and suggestions. Very patient and excellent overall customer service.
We're so grateful for your kind words about Sam! They are dedicated to creating unforgettable travel experiences for our customers. Your feedback motivates us to continue delivering excellent service. Thank you for choosing us!
Fantastic experience: I always use Diane Ware to book my cruises and have recommended lots of friends as Diane makes booking a cruise so easy. If there is ever an issue it has been sorted immediately. Other companies I have used in the past have no interest to help once the cruise has been booked!! I have just booked another cruise today. Something to look forward to.
Thank you for your kind words about Diane! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them. Looking forward to assisting you with your future adventures!
Fantastic experience: We have dealt with Southampton Cruise Centre from their early days as Save N Sail and we have always found them to offer great value and excellent customer service and support. Over about the last 7 years Susan has exclusively looked after our requirements and she is a credit to SCC. No task is too large or too small and her attention to detail is superb. She works tirelessly to ensure we get the best value for money and that all our requirements are fulfilled. Truly outstanding customer service. If anyone is looking for a travel company to look after their cruise holiday and any other travel requirements then the Southampton Cruise Centre should be their first port of call. We would thoroughly recommend them.
Thank you for your wonderful review and for highlighting Susan's exceptional service! They take great pride in providing personalised assistance to our customers. We'll be sure to commend them for their hard work. See you on your next journey!
Fantastic experience: Great customer service. Caitlyn got my booking complete for 3 separate cabins for a family cruise. Ive been checking various travel agents to get this cruise for weeks and personally visited a couple of high street agents. Southampton cruise centre gave me the best deal by far. I seen the deal online and phoned up and Caitlyn sorted it out with ease. Great company. Thank you
We're so grateful for your kind words about Caitlyn! They are dedicated to creating unforgettable travel experiences for our customers. Your feedback motivates us to continue delivering excellent service. Thank you for choosing us!
Fantastic experience: Debbie took full details/requests of our upcoming cruise on Arvia 27/04. Such a lovely, pleasant,helpful lady who in no way tried the heavy sales approach and made the actual booking so very easy. Having always booked direct with P&O the deal that was given by Debbie not only matched each detail but actually undercut their price and having a personal cruise advisor it was a no brainer booking with Southampton Cruise Centre. Debbie took her time explaining each of our request answers and passed all the information on via E-Mail without any sales pressure. Cannot praise her service highly enough and a credit to Southampton Cruise Centre, having her in your ranks was and is a very good move. Will have no doubts of which company/service our next break will be through.
Thank you for your kind words about Debbie! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them. Looking forward to assisting you with your future adventures!
Fantastic experience: Charlotte was brilliant, patient and enthusiastic about everything. We will definitely book through her in future. I felt I was dealing with a friend.
We're so glad to hear that Charlotte provided you with excellent service! They are truly dedicated to ensuring our customers have memorable experiences. We'll make sure they receive the recognition they deserve. Thank you for choosing us!
Fantastic experience: We have booked our cruises with the Travel Village for the past 10 years. For the last 2+ years Heather has been our contact Travel Agent. Heather has proved invaluable in booking our cruises and solving problems very efficiently. She is quick to respond to messages and treats her clients with care & professionalism.
Thank you for your kind words! We're thrilled to hear about your positive experience with us. We look forward to serving you again soon!
Fantastic experience: Diane was great. Very helpful and knowledgeable. It’s the 2nd time we have booked with her in the last 3 months. Would highly recommend Diane and Southampton Cruise Centre. Made everything so easy especially as we wanted multiple cabins.
Thank you for recognising Diane's outstanding service! They go above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: Spoke online with Lisa to book our cruise for 2025 Very very helpful to assist us and made it so easy ….thank you Lisa
We're thrilled to hear about your positive experience with Lisa! They are an invaluable member of our team, and your feedback means the world to us. We'll be sure to celebrate their exceptional service. Here's to more wonderful travels together!
Fantastic experience: Christine was brilliant in handling our booking and giving sound advice. Her knowledge was fantastic and guided us through the process as I have very limited knowledge about cruises. Would I choose this company again? A VERY BIG YES.
We really appreciate your positive review! It's great to know that you had a fantastic experience with us. Our goal is to make travel planning easy and enjoyable, and we’re excited to assist you with more incredible journeys in the future!
Fantastic experience: Received a lot of help to find the holiday to suit us best. Felt that Sam went above and beyond our expectations.
Thank you for your excellent review Sue! We are delighted to hear that Sam was of great help for you and we will be sure to let her know.
Fantastic experience: I spoke with Leanne at great depth before booking my trip. She was so helpful, had patience to answer all my questions, gave me some great advice and made the whole experience very easy. I have no doubts she will be there for me, if I have to ask any more questions. A great way to book my little cruise
Thank you for your feedback! We're so pleased that Leanne helped make your trip smooth and memorable. She is passionate about creating unique travel experiences, and we’re lucky to have her on our team. We look forward to assisting you again soon!
Fantastic experience: The booking representative Amy was fantastic patient and professional.
We're so grateful for your kind words about Amy! They are dedicated to creating unforgettable travel experiences for our customers.
Fantastic experience: Gillian as ever was friendly and professional. I do try to book with Gill hope that she wins the booking .
Thank you for recognising Gill's outstanding service! She goes above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: Debbie was a star. Friendly, helpful, patient, knowledgeable and put me at ease, as it is my first cruise booking, which she helped me find. Have called Debbie a few times with questions since booking and she always gets back to me. Excellent after care
Thank you for your kind words about Debbie! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them. Looking forward to assisting you with your future adventures!
Fantastic experience: Chris was really knowledgeable and held our cabins until I could confirm all details the following day.She gave me a call and sent the link for the deposit. Within the hour I had my confirmation and receipt.Thank you Chris
We're delighted that Chris exceeded your expectations! Their passion for travel and dedication to our customers are what make them stand out. We'll be sure to share your feedback with them. Can't wait to assist you with your next journey!
Fantastic experience: Lyn was lovely - so helpful and patient and provided details regarding all my options - I live in Australia but would love to book all future cruises with her if I could - 10/10
Thank you for your wonderful review! We're thrilled to hear that Lynn made your trip planning seamless and enjoyable. They always go the extra mile to ensure everything is perfect. We can't wait to help you plan your next adventure.
Fantastic experience: What can I say?! First class service from Gillian again - our 'go to' travel advisor. Nothing too much trouble.
Thank you for your 5* review Angie! We are glad to hear Gill provided you with excellent service. We'll make sure she receives the recognition she deserves.
Fantastic experience: Hi , This is our seventh cruise with MSC and each one was amazing, the last one was with Jenny Jones when we booked we had some reservations but Jenny was very helpfull and helped us get over our worries and we had a great holiday, we are booking another cruise with her at this moment in time and we are confident this one will be great too. A massive Thankyou Jenny. * * * * * % STARS for you Jenny.DAGMAR and VIC SOUTER.
We are so grateful for your wonderful review. It's customers like you that make our job a joy. We're committed to maintaining the high standards that you've come to expect. Thanks again!
Fantastic experience: Jenny was extremely helpful in the run up to booking our cruise. She was patient, polite and very knowledgeable We will definitely be booking through Jenny again. Thank you Jenny
We're so glad to hear that Jenny provided you with excellent service! She is truly dedicated to ensuring our customers have memorable experiences. We'll make sure she receive's the recognition she deserves. Thank you for choosing us!
Fantastic experience: Rebecca listened to our requirements and sent proposals for suitable cruises, that met our needs, quickly and efficiently. We then spoke to her on the phone where she took the time to answer any questions we had, offer solutions to any of the issues we raised and was knowledgeable. She responded to our verbal and email communications promptly and with efficiency. A very good experience so far.
Thank you for your kind words about Rebecca! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them. Looking forward to assisting you with your future adventures!
Fantastic experience: Called to book a last minute cruise. Leane talked me through everything on the chat. Booked with ease. Thank you
Thank you for your amazing review. Thank you for recognising Leane's outstanding service. We'll pass on your kind words.
Fantastic experience: Always great personal care whenever i book a holiday here,would recommend.
Thank you for your kind words Wayne. We are delighted to hear that you had a great experience with us and we hope you have an amazing holiday.
Fantastic experience: So very happy to have booked our cruise and with the help Sam went very smoothly indeed.Sam was so helpful and the booking went without any problem at all.Thanks Sam we are very grateful
Thank you for your wonderful review and for highlighting Sam's exceptional service! We hope you have an amazing holiday.
Fantastic experience: Martin was extremely helpful and took time to ensure we got the best cabin we could within our budget.
Thank you for your kind words Archie. We are delighted to hear that Martin was helpful for you. We hope you have a great holiday.
Fantastic experience: Booking with Southampton Cruise’s was extremely easy and efficient. Lynn Bacon was particularly great, she has helped be book my first ever perfect cruise and helped and advices me so well! Thank you Lyn!
We’re so happy to hear that Lynn made your travel experience amazing! Their dedication to providing top notch service is truly inspiring. We’ll be sure to share your feedback with her, and we look forward to helping you plan more unforgettable trips. Safe travels.
Fantastic experience: Fantastic service from Sam at the Southampton Cruise Centre. She took on board every request and concern which we voiced and explained everything in detail. We would definitely recommend!
Thank you for your wonderful review! We're thrilled to hear that Sam made your trip planning seamless and enjoyable. We hope you have an amazing trip.
Fantastic experience: great service, extremely helpful, thank you Lyn bacon for making my booking such an easy process.
Thank you for your kind words Steve. We're thrilled to hear that Lynn made your trip planning seamless and enjoyable.
Fantastic experience: The Booking was made after a long call detailing our needs. Sue was very patient and experienced pointing out alternatives for us to consider. We did and upgraded with excitement for our cruise. We also spoke to other members of staff following our booking and they all were extreamly helpful and pleasant .We definitely recomend them.
We’re so happy to hear that Sue made your travel experience amazing! Their dedication to providing top-notch service is truly inspiring. We’ll be sure to share your feedback with her, and we look forward to helping you plan more unforgettable trips. Safe travels.
Fantastic experience: Fabulous booking experience with Debbie - highly recommend! Very attentive, informative and helpful. Thank you so much Debbie
Your kind words mean the world to us! We're thrilled to have provided you with a positive experience. Thank you for choosing us, and we look forward to exceeding your expectations in the future.
Negative experience: We booked our first cruise on msc vertuosa I would say it’s like butlins at sea or a very busy motorway services You can’t book anything as it’s all fully booked long waits at bars for drinks and lots of rowdy stag and hen parties The cabins are ok and food ok but it’s not a relaxing type of cruise at all just to many people not information and the prices on board are a complete rip off £50 for half hour 10 pin bowling I could go on and on We won’t be doing another I really don’t see what’s the fascination of cruises at all
Thank you for comments, we are sorry to hear about your experience on this occasion Tim. If you would like us to forward your comments onto the cruise line please let us know and we will be happy to do so.
Fantastic experience: Debbie has been so thoughtful, patient and kind. Cannot recommend her enough. We are grateful for her help. Couldn't have sorted it out without her expertise. So excited to have something so wonderful to look forward to. Thanks Debbie!
Thank you for your kind words about Debbie! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them. Looking forward to assisting you with your future adventures!
Fantastic experience: I have booked with Southampton Cruise Centre many times and the service and care is always excellent. This time I was looked after by Kirsty. Unfortunately I made a mistake and booked the wrong date but Kirsty helped me sort it out and I was able to book the right date. She put me at ease and assured me it wasn't a problem. All the staff I have ever dealt with have been excellent and show they really care about their clients.
Thank you for recognising Kirsty's outstanding service! She goes above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: P an o were useless so i rang the Southampton cruise centre spoke to Sam who new everthing about accessible cabins she booked us on the Arvia for my 60th next September took her a very hard 45 minutes to find a cruise for us seems if you have wheels ie wheel chair ect you need an evac chair no evac chair no cruise... So well done Sam at S,cruise centre an credit to the company... Many thanks from Gaynor an myself...
We're so grateful for your kind words about Sam! She is dedicated to creating unforgettable travel experiences for our customers. Your feedback motivates us to continue delivering excellent service. Thank you for choosing us!
Fantastic experience: Rebecca at Southampton Cruise centre helped us book an amazing cruise. She was very patient discussing all the options and going back to the line until we found the best package for our needs. Would certainly recommend her and the company without any reservation. 5
Thank you for your wonderful review and for highlighting Rebecca's exceptional service! She takes great pride in providing personalised assistance to our customers. We'll be sure to commend her for her hard work. See you on your next journey!
Fantastic experience: I have not previously booked a cruise and I was a little nervous about which options to choose (cabin, drinks package, dining). Lisa made me feel really at ease. She was helpful and knowledgeable and I appreciated that.
We're thrilled to hear about your positive experience with Lisa! She is an invaluable member of our team, and your feedback means the world to us. We'll be sure to celebrate her exceptional service.
Fantastic experience: Sam was really helpful and the booking process was efficient. Really happy with both service and price. Would definitely book again.
Thank you for your kind words Chris. We are delighted to hear about Sam's outstanding service. We sincerely hope you enjoy your holiday.
Fantastic experience: Just booked an MSC Cruise with Jenny from Southampton cruise centre. Jenny was so knowledgeable about the cruise I was about to book. Nothing was to much trouble she explained all the details and answered any questions I had. Jenny was very friendly and helpful. I will be keeping her number for any future holiday's.
We're so glad to hear that Jenny provided you with excellent service! She is truly dedicated to ensuring our customers have memorable experiences. We'll make sure she receives the recognition she deserves. Thank you for choosing us!
Fantastic experience: It is so lovely to have Sam at the end of a phone after years of holding on and trying to contact cruise companies. If she is not there she always gets back promptly.
Thank you for your kind words Helen. We are glad to hear that Sam constantly exceeds your expectations. We hope you have a wonderful cruise.
Fantastic experience: Lyndsay was very helpful and knowledgeable-this is the 1st cruise I've booked with them and will definitely be using them again !
Thank you for sharing your positive experience with us. We are delighted to hear Lindsay was helpful for you and we look forward to working with you again in the future.
Fantastic experience: Booked a bargain cruise with Celebrity Cruise line and Jen was more than helpful Informative regarding cruise and Hotel booking pre sail I would definitely contact her on booking our next cruise 5 stars
Thank you for your amazing review Anne. Celebrity Cruises are a great choice and we hope you have an amazing time.
Fantastic experience: Excellent, Natasha was very patient and explained everything to me. Many thanks Graham
Thank you for your 5* review Graham. We are glad to hear about Natasha's outstanding service. We'll pass on your kind words.
Fantastic experience: It's my first cruise experience so any reservations I had were settled immediately by Sam who was super helpful and extremely knowledgeable in finding the perfect cruise for my requirements. I would not hesitate in using Southampton Cruise Centre in the future. Thank you Sam
Thank you for you excellent review Mark. We are delighted to have exceeded all expectations and we hope you enjoy your cruise.
Fantastic experience: Kirsty has gone above thnormal to make our booking understandable and easy for us .We are elderly and do not get on with the Internet. So her helpful attitude was really appreciated. Please thank her on our behalf
We're thrilled to hear about your positive experience with Kirsty! She is an invaluable member of our team, and your feedback means the world to us. We'll be sure to celebrate her exceptional service. Here's to more wonderful travels together!
Fantastic experience: Jenny was very helpful and patient exploring the best deals and cruise lines available for where we want to travel.
Thank you for you amazing review. We are so greatful for your kind words about Jenny. She is dedicated to creating unforgettable journeys.
Fantastic experience: As we have never booked a cruise before we decided to go to the cruise fair to get expert advise. Both Jess from Celebrity Cruises who found us our itinerary and Jenny from the Cruise Centre took their time explored all our options as a family of seven we didn't feel rushed, was offered various options discussed pros and cons and worked out what would work for us all. Jenny got us an excellent package with added extras included and a discount on the price. We booked and are looking forward to out first family cruise. Wouldn't hesitate to recommend well worth the visit.
Thank you for recognising Jenny's outstanding service! She goes above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: Great experience booking my first cruise with Sue. Excellent customer service
Thank you for your kind words Irene. We hope you have an amazing time on your first cruise.
Fantastic experience: We have received a hassle free booking service. Debbie has been excellent with helping to book our first cruise, very informative and always replying to any questions emailed to her. Thank you.
Thank you for recognising Debbie's outstanding service! She goes above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: We have been using the Cruise Village for cruising for may years and the service we receive is always of the highest professional and friendliest manner especially from Diane Ware whom iI regard as our first call always when looking to cruise. I have recommended her to our friends some of whom are currently cruising on Celebrity to Iceland.. We hope this relationship continues for many years to come. Please thank Diane for her good humour and professional attitude on our behalf. Thank you all again Regards Harry and Sonia Koffman
Thank you for your wonderful review and for highlighting Diane's exceptional service! She takes great pride in providing personalised assistance to our customers. We'll be sure to commend her for her hard work. See you on your next journey!
Fantastic experience: The two members of staff who we have spoken to Rebecca & Kirsty have been absolutely brilliant in every way Caring knowledgeable and so helpful we couldn't have asked for better!
Thank you for taking the time to share your positive words with us. We hope you have an amazing Cruise.
Fantastic experience: Very efficient process after initial request for a quotation. Immediate telephone contact by Advisor Debbie who answered my questions thoroughly then proceeded to process my booking. Very pleasant friendly personality. Booking details emailed to me within minutes. Very impressive.
Fantastic experience: This is going to be our first cruise we booked it with Martin Sandland-Owens, who couldn't have been more helpful, he goes above and beyond his job, if your unsure about booking a cruise please don't as they talk and help you with everything, Martin you a great and lovely person. Thank you
Fantastic experience: Efficient & professional service making my booking experience hassle free.
Fantastic experience: This is the first time we have used an agent to book a cruise, we usually book direct. On this occasion P&O didn't have a balcony cabin available on the short notice cruise we wished to book. I contacted Southampton Cruise Centre on the off chance that they may help. We spoke to Debbie Brunton who was so patient, didn't rush us whilst we made up our minds. lt was a pleasure to book through Debbie, she made the process simple and we got our balcony cabin after all
Fantastic experience: I made a booking for a cruise to celebrate my parents golden wedding anniversary and Sam was amazing. Sam helped answer all my questions, which I had alot as this is our 1st cruise, I called a few times with questions and all were answered and lots more info was given. The booking was smooth and I'll definitely recommended.
Fantastic experience: Sam has assisted with three P&O Cruises thus far. Developed a trust which is so important when making certain requirements and making large payments. Really appreciate the assistance and outcomes. Thanks Sam!
Fantastic experience: Great experience talking to Leane. Very knowledgeable and a fantastic help to us. Thank you. Cruise booked and within 7 days we are leaving. Better get packing.
Fantastic experience: Diane at the Travel Village is always super efficient, friendly & helpful. Nothing is too much trouble for her.
Thank you for your 5* review Lesley! We're delighted to hear Diane exceeded your expectations. We hope you have an amazing holiday!
Fantastic experience: Excellent responsive service, Leane listened carefully to our needs and professionally advised accordingly. Very pleased and grateful.
Fantastic experience: Was a lovely lady Rebecca who booked our cruise went through it's very well explained everything brilliantly was very impressive
Fantastic experience: Sue is absolutely amazing, always so helpful and makes sure im happy with what I have booked
Fantastic experience: Susan has been fabulous throughout my booking extremely knowledgeable giving so many tips on the best way for my holiday . I wouldn’t hesitate in recommending this company for future holidays.
Fantastic experience: Booked 2x cruises through Rebecca. Very helpful, efficient and professional.
Thank you for recognising Rebecca's outstanding service! She goes above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: Very friendly, knowledgeable service. Responsive and supportive when a problem arose. Thank you!
Thank you for taking the time to share your positive experience. We are glad you here our team was very helpful for you.
Fantastic experience: I have dealt with Leanne Herrington in past and she is always very caring, helpful and gentle and polite. Many thanks again Leanne.
Thank you for your kind words. We are delighted to hear Leanne was of great assistance to you.
Fantastic experience: Lee was excellent when we rang to book our cruise. We do not travel until April 2025 but the service so far has been 100%
Thank you so much for your glowing review! We're delighted to have been a part of your travel experience. We can't wait to assist you in creating more unforgettable memories on your next adventure!
Fantastic experience: We were a bit undecided and changed our minds numerous times , thank you Martin for being so patient with us we got there in the end . So far a good experience .
Thank you for your honest review Tracey! We are delighted to hear that Martin was able to give you an enjoyable experience and we hope you enjoy your cruise.
Fantastic experience: We have booked our cruise holidays for many years with Gillian at the Southampton Cruise Centre (and back to when it was Save n sail) - great friendly service as always, would highly recommend.
Thank you for your excellent review. We look forward to helping you plan more exciting journeys in the future.
Fantastic experience: Ive dealt with Gill Williams now for a number of years booking many cruises. Gill offers the perfect efficient service i expect and will continue to deal with her in the future
Thank you for the amazing review! We're overjoyed to hear that our travel services met your expectations. We look forward to providing you with more great experiences in the world of travel.
Fantastic experience: Excellent service with a complex number of people travelling together. Even contacted me well into the evening. First class.
Thank you for your amazing review Robin. We are delighted to hear we could make your trip work. We hope you enjoy your cruise.
Fantastic experience: Very helpful and informative especially advising on our specific cabin needs given my wife’s severe claustrophobia and our first cruise
Thank you for your honest review Roger. We are glad to hear we were helpful for you and your wife's needs. We hope you enjoy your first cruise and please don't hesitate to reach out with any queries.
Fantastic experience: Sam who booked our cruise was so pleasant and very helpful with the knowledge about the msc ship was excellent she was a pleasure to talk to will think about using the Web site again thank you very much Sam Mr Kevin thomas
Thank you for your amazing review Kevin. It's fantastic to know that we could contribute to your enjoyable travel experience.
Fantastic experience: Jennifer was so helpful and very knowledgeable regarding cruises ships. Jennifer asked lots of questions to best match our holiday requirements when booking our MSC cruise. Thank you Debbie and Martin
Thank you for recognising Jennifer's outstanding service! They go above and beyond to make sure every detail of your trip is perfect. We'll pass along your kind words and look forward to helping you plan your next adventure!
Fantastic experience: Martin was brilliant! So friendly and answered every query I asked A real asset to any company and a mine of useful information.
Thank you for your kind words about Martin! We're thrilled to hear that they made your travel experience exceptional. We'll be sure to pass along your appreciation to them.
Fantastic experience: Gill was absolutely brilliant booking this for me, highly recommended, she knows her stuff
Thank you for your wonderful review and for highlighting Gill's exceptional service! They take great pride in providing personalised assistance to our customers.
Fantastic experience: Sam was brilliant. Helped my friend and I to find the exact cruise we were looking oking for. Booked it today. Many thanks Sam
We're so grateful for your kind words about Sam! They are dedicated to creating unforgettable travel experiences for our customers.
Fantastic experience: Very efficient and friendly and have booked with them in past and will certainly book with them in the future.
Fantastic experience: I have used Travel Village for several years now to book cruises for a group of friends. Gill is fantastic, sorts everything out for us, never had any issues. Wouldn't go anywhere else to book a cruise!
Fantastic experience: Spoke to Debbie who was very helpful and helped to arrange our first cruise. Would definitely recommend.
Fantastic experience: Booking was a breeze, especially for a newbie like me, and I was guided through the options and the entire process, allowing me to select what we wanted for our package rather than trying to upsell us something that wasn't what we were looking for. Very pleased with the service, and will happily be using again! Highly recommended!
Fantastic experience: Rebecca was great she helped us a lot she was always in communicatin with us before and after the cruise and we had a great time on the cruise ship. Outstanding customer service.
Fantastic experience: Great service. Having never cruised before, we had no idea what kind of cruise would suit us. Martin was so helpful, giving us plenty of options & talking us through each one until we found the right one. Thanks so much Martin
Fantastic experience: I have today taken my first steps to return to my world travels following the loss of my wife 2 years ago. I have to say the care and attention show by your representative, Leane was not only of great help it was done with sensitivity and professionalism equal to my situation and requirements to find this cruise. Many thanks
Fantastic experience: It was great to be able to deal with Rebecca Bowers again. The patience and attention to detail she showed when selecting and booking my latest cruise was brilliant and has now convinced me to change from my long time cruise booking agents (nearly 20 years) to Southampton Cruise Centre. Many thanks.
Fantastic experience: The lady named Jayne that dealt with me was fantastic, she was very friendly and most helpful, I can’t fault her in any way. Thank you Jayne.
Fantastic experience: Had a wonderful helpful and very professional experience with SAM when booking our cruise. An absolute pleasure dealing with someone who was knowlegable and able to answer my questions confidently.
Fantastic experience: First time that I've contacted and booked with this company. Very helpful and I made a cruise booking. Will keep this company on speed dial because I'll be using them again next time, for sure.
Fantastic experience: Kirsty Anne was very knowledgeable, helpful and efficient. I was booking a Cruise for the first time with my friend from New Zealand and we wanted to pay half each. My friend was on a WhatsApp call with me, so she could be part of the process and Kirsty dealt with everything perfectly.
Fantastic experience: I spoke to Kirsty at Southampton cruise centre. She was very friendly and helpful. Holiday all booked.
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