Caledonian Travel

Hope St 107, G2 6LL, Glasgow
Hope St 107
G2 6LL, Glasgow
0344 815 3001

Opening hours

  • Monday: 9:00 AM – 5:30 PM
  • Tuesday: 9:00 AM – 5:30 PM
  • Wednesday: 9:00 AM – 5:30 PM
  • Thursday: 9:00 AM – 5:30 PM
  • Friday: 9:00 AM – 5:30 PM
  • Saturday: 9:00 AM – 5:30 PM
  • Sunday: Closed

The UK’s leading provider of sensational value, award-winning short breaks and holidays by coach - departing from Scotland, the North East & Yorkshire.

Lines open 8am - 8pm 7 days a week.

Part of the Caledonian Group.

Our comment from TraTraTravel UK about Caledonian Travel:

Caledonian Travel offers a variety of enjoyable coach tours throughout the UK, with many customers praising the excellent service provided by their drivers. Travelers have reported:

  • Exceptional Drivers: Many passengers have highlighted the friendliness and knowledge of drivers like Walter, Danny, and Callum, who not only ensure a safe journey but also entertain and inform passengers with local insights and humor.
  • Memorable Trips: Customers enjoyed trips to various destinations, including London, Liverpool, and the Highlands, with well-organized excursions and ample free time.
  • Comfortable Travel: The coaches are generally described as comfortable and well-maintained, contributing to a pleasant travel experience.
  • Value for Money: Several reviews mention Caledonian Travel's trips as great value, offering affordable packages that include transportation and hotel accommodations.

However, some customers have expressed concerns about:

  • Inconsistent Hotel Quality: A number of reviews mention disappointing hotel experiences, particularly at specific establishments like the Scarisbrick Hotel in Southport, where guests faced issues such as noise disturbances and unclean accommodations.
  • Customer Service Issues: Some passengers have reported difficulties with the company's customer service, particularly regarding booking changes and complaints about hotels.

Despite these drawbacks, many travelers commend Caledonian Travel for their enjoyable excursions and dedicated drivers, making their trips memorable and worthwhile.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Caledonian Travel: Reviews

4.1/5 (208 Reviews)
Joe McDonald 1 month ago

Negative experience: Never again....I was so disappointed with my first experience with your company...I.m just back from a trip from glasgow to Southport visiting Liverpool and Chester...I was not expecting five star accommodation but the hotel we given was awful...when your cutlery is stuck to the table last thing you want to do eat ... on two separate occasions I witnessed the staff completely ignore elderly guest waiting to be served at the bar.....I think you have to rethink or actually vist the hotels you are putting people in...I came home just after two days in..

Janis Mckay 1 month ago

Fantastic experience: Had a fantastic time at the Polar Express, kids and the adults loved it, we all had a great time

william brown 2 months ago

Fantastic experience: my friend and her husband and myself went to the palace hotel Buxton . and our driver was Natalie and she was really great she handled the weather really good . we hope we get her for some other trip. she was so helpful as my friend husband is disabled and has only use in one side of his body . the hotel was great and the food was good as well. and the hotel staff were really great as well . so we went to Chatsworth and xmas market then onto Bakewell. on the Friday the snow was really bad but Natalie was great and got us all there we where so happy with her. 100% great driver

David Holden 2 months ago

Fantastic experience: Great company although some dodgy hotels

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Sarah Ireland 2 months ago

Fantastic experience: I have been in a few tours with Caledonian. Great service. Bus drivers were amazingly friendly. Hotels were very nice. Food great. When I read negative comments I laugh to myself. What do they expect for the price . I off on another one to Blackpool tomorrow with my sister. Can't wait . We will laugh from start to finish. Thankyou Caledonian bus tiurs

Tony Walmsley 2 months ago

Fantastic experience: Good travel company.

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Laiyee Jamieson 3 months ago

Fantastic experience: Went to sort out an issue with my online holiday booking. Staff friendly and helpful and the issue was resolved. Thanks!

Alistair McNicol 3 months ago

Fantastic experience: We went on our first ever Mystery overnight stay and ended up at a lovely hotel in Peterhead. The coach driver Philip made the experience even better. Philip made sure we were all looked after. Special touches were music being played on the coach at certain times to match in with areas we were visiting and also when we were leaving the coach, nice touch. What a fantastic weekend meeting loads of lovely people. What a bargain too. Well done Caledonian Travel and thanks again Philip for looking after us, we had a

James Lyle 3 months ago

Positive experience: Just back from a 5 day trip to the Calidonia Torbay Hotel in Torquay, the journey took 11 hrs each way and we had a very nice polite and experienced Driver called Eddie who was a star on both trip to and fro , the Hotel was what we expected clean warm and our room was massive on the corner room 300 . Eat in Hotel 2 mornings and 2 evenings and for the money paid was acceptable , the other 2 mornings & evenings we ate out at 2 great places for brunch and evening meals , they were called Otto just outside the hotel and the other was Meat 59 about 10 minute walk from hotel, our 2 trips to Dartmouth & Plymouth were also very good with Dartmouth the stand out for the whole trip. All in all Caledonia provided great value for money , we couldn’t spend our 8 drinks coupons per night as we left 4 on the morning we left, so will definitely be booking again next year and look forward to itAnd your driver Eddie is a asset to your business. Jim & Ann , Gourock

Karen Cameron 3 months ago

Fantastic experience: Day trip to Inveraray and oban from paisley. Out driver Russ was amazing very easy going and helpful. I loved Inveraray and the views are stunning. Pick up times spot on couldnt fault anything.

Kathryn Wrinn 4 months ago

Negative experience: Great trips to Chester and Liverpool and driver John was very helpful and great fun. But Southport was very quiet and disappointing and stay clear of the Scarisbrick Hotel - we had problems every day from no heating or hot water, homeless couples making lots of noise and fighting and a thief in the hotel. The rooms have been upgraded and food ok but would still say avoid this hotel at all costs.

Susan Carroll 4 months ago

Fantastic experience: Just back from London..ABBAvoyage First time travelled with Caledonian Travel & we will be booking again!! No complaints at all…bus journey & Driver Davie ⭐️⭐️⭐️⭐️⭐️ couldn’t of asked for a better service, kept us updated with any information we needed to know, the banter & music fab..great service hotel was fine for the length of time we were there (shower & sleep) Look forward to booking up for next year!!

Janet Allan 4 months ago

Positive experience: I would like to point out that although we really enjoyed our trip to a Belfast , it was thanks to the Driver Les , who stepped up to be not only driver, but tour guide , trouble shooter and all round really helpful guy. Caledonian travel ought to brush up on their Customer Service Skills - being told by the operative , prior to our trip to “ ask the driver” whenever we called with enquiry . Not helpful .

margaret furie 4 months ago

Fantastic experience: Just back from the Highlands - Loch Ness Cruise and Steam Railway trip. Our driver was Walter who definitely gives 110%. He was our Coach Driver, Tour Guide and on board entertainment. He should be awarded driver of the year. He made sure everyone had everything they needed throughout the whole trip. Our excursions were well planned with everything being timed perfectly. We stayed at the Coylumbridge Aviemore Hotel which was wonderful, rooms were comfortable, roomy and spotless. Set in a lovely location. Food was excellent, lots of choices for all meals and the waiting staff were always available to make sure we had everything we wanted.

Lynn Boggie 4 months ago

Fantastic experience: Fantastic weekend on our Coronation street tour and trip to Liverpool. Our coach driver Willie was fantastic. He made our weekend even more special. Great fun and kept us entertained. Would highly recommend Caledonian travel

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ann blackford 4 months ago

Fantastic experience: Just back from the Corrie tour from Glasgow absolutely brilliant time Cammy our bus driver was fantastic

Carolanne Mckinsley 4 months ago

Fantastic experience: Great comfy buses, staff very friendly and knowledgeable.

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Garlouama Yisenda 4 months ago

Fantastic experience: Chris was our fantastic driver. He was the perfect host and a real credit to Caledonian Travel. He took us down to Chester on Saturday 7th September and we got lots of free time there then we got to Haydock for the hotel then next day we went to Liverpool. After our cruise up the Mersey Chris took us on a 2 hour tour of Liverpool which was excellent. Although that was mainly a Beatles tour there were many landmarks and interesting facts we learned about the city. 10 out of 10 for the great guy Chris was. Cheery, informative and very professional and a brilliant driver throughout the Sunday in the lashing rain.brilliant trip

james 4 months ago

Negative experience: bus had no usb charging points above the seats mobile fones batteries dont last long with all the apps on the fone!

evelyn melville 4 months ago

Negative experience: Well what can I say my parents went with this company nothing bad to say all.say is DONT BOOK GRAND HOTEL IN LLANDUDNO for the price they payed the hotel is shocking surprised it's not been closed down room are disgusting never been cleaned before parents arrived staff don't give a toss food wouldn't feed it to a dog this hotel is a britanna hotel who just want your money don't bother about anything else

R. S. 4 months ago

Fantastic experience: Have to write about my fanstatic 5 day trip to London last week with Caledonian travel . Stayed at the international hotel at canary wharf , which i will also give 5 stars , for location , meals andl staff and 10 stars to the abba voyage concert which was out of this world Another 10 stars for 3 hr trip around London by night organised by Walter our driver (forget getting ripped off and paying 40 pounds by the London firms , Caledonian travel do this trip for £12.50 ) and 10 stars to my Camden town trip . Lastly Walter our driver The Ricki Fulton of Caledonian travel bus drivers lol, give this man a raise , his knowledge of London was brilliant , his jokes timeless lol and a special thanks to him , for organising our bus to the abba concert and helping me sleep by putting on a dad's army video lol My first trip with Caledonian, it won't be my last

Patrick King 4 months ago

Fantastic experience: Just back friday from a 5 day trip to Uist and Benbecula ..what a great break and our Driver Danny could not have been any better he wasnt just a driver he was our holiday along with the passengers especially Gerarld and Thomas ...wont hesitate to book trip again

Hazel Mc 4 months ago

Negative experience: *WARNING* Be very wary of this company if you book a trip with them. They claim to advise all of their potential customers to take out travel insurance at the time of booking (which they don't offer, you have to find your own), this was not the case when my elderly mother booked a trip by telephone that she had seen in their brochure. Unfortunately my elderly father had a bad fall and fractured a bone in his shoulder three days before they were due to travel, requiring a visit to A&E and is still under the care of the orthopaedic surgeons. The unhelpful customer service department refused to allow them to reschedule and they lost all of their money. If you have to cancel or amend your booking for any reason you will NOT be refunded.

Karen Gray 4 months ago

Fantastic experience: Myself and three friends returned from the Skipton, cruise and steam train tour yesterday. Hotel was great staff and food lovely and plenty of itThe trip was made even better with our coach driver /guide John-Paul from AAA coaches, he was friendly, helpful and good fun.

Tracey Edmond 4 months ago

Fantastic experience: NC500 Spectacular Sept 2024 Day 1 - We were picked up in Edinburgh. We had a coffee stop at Taste Perthshire then onward to Inverness for the start of the NC500. We had a break for an hour or so in Dornoch. There are a few shops where you can grab a snack but we went to the Dornoch Castle restaurant (against the advice of our coach driver but it was the closest) and paid a fortune for lunch. £17 for a 'sole of an old shoe' burger and chips. £96 for 4 lunches, 3 coffees and a water. My advice would be to avoid it!! Then we headed northward to get checked in for 2 nights at the Royal Hotel in Thurso. The hotel is in the process of being renovated so its a dated but comfortable enough for a couple of nights although they could do with investing in a new chef as the meals here are not the best. There's a Co-op round the corner to grab a packed lunch for day 3. Day 2 - Breakfast at 8am and on the coach for 9am heading for John O'Groats where local shopkeeper Walter got on the bus and gave us a talk about the history of the area. We had an hour or so to have a walk and a coffee then back on the coach to spend a fabulous afternoon at the beautiful Dunrobyn Castle which included a half hour falconry display by Andy the birdman. Then it was back to the hotel for our 2nd night in Thurso. Day 3 was an early start with breskfast at 7am and heading off on the coach at 8am. Our first photo stop was at Bettyhill then onto the Kyle of tongue, Smoo cave, Kylesku bridge with an hour or so in Ullapool then onto the Gairloch Hotel for the first if two nights. This hotel was very homely, super scenic and the weather while we were there was unbelievably hot and to our relief the high temperature kept the midges away. Day 4 - was a half day round trip with photo stops at Glen Docherty, Torridon and Lochcarron. We had the afternoon to ourselves to explore the village of Gairloch or just chill out in the hotel. After dinner we had a fun night being entertained by Andy Murray (not the tennis one) on his guitar. Day 5 - was our journey home so we had a half our to stretch the legs in Dingwall  before passing Inverness where we completed our NC500 Spectacular. We stopped for an hour in Pitlochry then home to our drop off in Edinburgh before dropping off the remaining passengers n Bathgate, Glasgow and Paisley. All in we had covered 1200 miles in 5 days. It sounds like a lot but there was not one moment of boredom. The views were awesome. Danny our coach driver was the absolute jewel in the crown of our tour. His knowledge of the NC500 is immense and we felt 100% safe in his hands even where the roads were a bit testy! He knows every inch of it. He was brilliant at keeping everybody amused and informed. And his music selection is superb! I would absolutely give this tour 5 stars. I'm so happy to say I've done the North Coast 500 of my beautiful Scotland... The land of my heart forever!!

Caroline Bell 4 months ago

Negative experience: Trip to Alton towers from Hamilton. To start the bus was very used and the bus driver very rude, he was reluctant to give out any information and when he did was very abrupt. Every time he hit the breaks the seat moved forward. We arrived at park at 12;15 and was told to be back at 5:15 ( it takes about 25 mins to get into park from bus carpark, we had to leave an hour early as our hotel was an hours drive!We arrived at the hotel reception and bar area nice but the rest of hotel dated, rooms had old worn carpets, dated curtains, broken tiles, sockets that came out the wall,I could go on. Dinner was disgusting, being served like a school dinner( not a great experience for kids escaping school) luckily there was a McDonalds around the corner where we met the rest of the bus Breakfast was not much better. We left and went to Alton towers ( opening times 10-5pm) we had to be back at bus for 2:15pm giving us 4 hours. When booking this nowhere did it say you got two half days in the park. I did not expect To arrive there for opening on first day but though at least you get one full day but No. we traveled with two teenagers looking to do all the big rides, this is no way enough time in a park where que times up to 90 mins on the first day we managed two rides The worst part was the customer service afterwards they are not interested in your complaints every thing is supposed to be resolved with a £15 voucher each to use on another one of their getaways. It cost £600

alan methven 4 months ago

Fantastic experience: A 5 day coach tour of Yorkshire staying at the Britannia Bradford Airport Hotel. Travelling from Edinburgh with 3,or 4 pick ups on the way. The hotel was good, clean and quiet Breakfast was self service, hot and cold The selection available was very good and well prepared The evening meal menu gave the choice of 4 or 5 options that were suitable to most. The food was well cooked and enjoyed by most of our group. The bar prices were very competitive and extremely reasonable with regular happy hours. The bus tours around Yorkshire were very well organised and well run. Our driver, Steven was excellent and very approachable at all times. He kept us fully updated at all times and did his very best to ensure that everyone enjoyed the holiday. The days out were well planned ,varied and interesting. This was probably one of the best holidays that I have had and was certainly great value for the money Stand out person , Steven our driver !

Francisco Gomez 5 months ago

Negative experience: You have to be sure of what you buy because no changes or returns are accepted; if a problem arises, it's your problem, they will not try to help you at all. I will not travel with them again.

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Helen Benvie 5 months ago

Negative experience: Would not recommend Caledonian travel trips to Queens view/Blair Atholl no visitor shops open very disappointed

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LAURA YOUNG 5 months ago

Fantastic experience: Excellent service throughout our trip to British grand prix Adam the driver was amazing and kept us up to date with everything

Mary Mullen 5 months ago

Fantastic experience: Just back from a fantastic holiday to Llandudno, stayed at the New Loretta, great hotel with fabulous staff, very basic but clean, staff are great, but the highlight of the trip was (handsome) Andy from AAA coaches our coach driver, he had us laughing all the way there and back with his stories.

Diane Wallace 5 months ago

Positive experience: just returned from a trip to Folkestone /Canterbury /Bruges. long journey from Scotland but our driver Walter was not only an expert driver but funny /kind and so informative and interesting it was well worth it hotel in Folkestone was basic but covered all bases all in all a great few days which I would highly recommend great value for money

Jean Porter 5 months ago

Positive experience: Just back from the Mount errigal Hotel on letterkenny. Tour was excellent with very nice driver called Robert who was very friendly and knowledgable about the various areas along the route. The hotel was clean. Room was spacious with comfy beds. The food however was disgusting. Tour patrons are treated like second class citizens having their dinner in a back room away from the hotel restaurant. There was no bar to purchase drinks from and waitress service was so slow the reheated food was cold. Choice of menu was appalling. Will never return here or recommend it to anyone.

Elizabeth Neeson 5 months ago

Fantastic experience: Recently returned from a 5 day break in Scarborough. Excellent value for money. Driver was great and kept us informed, hotel was basic but in a great location. Will definitely book again.

William Scott 6 months ago

Negative experience: Just back from a break to wicked in liverpool absolute joke we never seen the second half of the show as we had to be back for 4 to 430 and the show didnt finish till after 5pm we stayed in Preston and not liverpool we went the next day back to liverpool and only got 2 half hours hotel was good and the food but thought we would be closer to liverpool it was a 50th birthday trip and not what we expected very dissapointed

Owen Mcnee 6 months ago

Negative experience: just returned from the royal hotel in scarborough and have to say the hotel is very grand and elegant in the main lobby area, a major downside is there was no room service and i never saw any cleaners for the five days we were there, they advertise happy hours between 12 and 4 pm but the bar does not open until 2pm at least and on one occasion did not open until 3.30.They seem to operate with the bare minimum of staff and as for disabled toilet facilities,well they are poor at best and not a hotel i would revisit

Margaret Clark 6 months ago

Fantastic experience: My Granddaughter and her friend went on the 3 day Liverpool trip. First time they had been on a coach holidays Everything was great. Driver friendly and helpful. Definitely recommend this company.

Patricia McM 6 months ago

Positive experience: Returned a few days ago from Waterford Ireland, the trip was good and we had really good weather. The coach became a bit cramped when we had a change over both going and returning. On the way home a passenger seemed really unwell vomiting and looked like they had a high temperature. The next day after I got home both myself and my husband had norovirus, I honestly don't know where we caught this from but would like to know if anyone else on this trip was unwell since returning. Saying all that the trip itself was good and the sickness wasn't caused in any way by Caledonian Travel.

Caitlin Girvan 6 months ago

Fantastic experience: Just back from a fantastic mystery weekend with Caledonian Travel! Started in Glasgow... then Ecclefechan, Windermere, Preston, Liverpool & Gretna. Our coach driver James was absolutely fantastic. Funniest guy honestly! Such a interesting weekend away going places we'd never think of going to. Really relaxing and exciting experience. Everything was perfect, great value for money!

Alison Waddell 6 months ago

Positive experience: Had a lovely time in Newcastle and Durham, our driver Paul was fantastic. The hotel reception sitting dining areas were nice the bedroom was very tired, musty smell couldn't leave windows open during the day when we were out as we were on ground floor. I wish the rooms were a better standard. We had to go to Edinburgh to pick up passengers, on the way home we were stuck on the city bypass, it was a nightmare. Food was an improvement from the awful hotel in Southport that we were at in March.

Archie Whitelaw 7 months ago

Negative experience: Was at highland hotel strathpeffer on trip to Kyle of lochalsh & skye.hotel run down,no draught lager,meals not great.no eggs for breakfast last day.poor service.the trip itself was not great was on coach most times travelling.destination times was only 1.5-2hrs so by the time you got lunch there was not much time to explore.very disappointed

Cecilia Yatmaz 7 months ago

Fantastic experience: Went to the Caledonia tower hotel on 6 th nov for 5 day break had a fantastic time the staff in all departments were exceptional very polite food gray entertainment great lovely hotel room perfect for me will be coming back in July can’t wait

Karen Sutherland 7 months ago

Negative experience: What an experience !! Would not advise anyone to board if there’s a driver called Callum Martin … he lost my suitcase during a Blackpool trip… was very very rude to me in front of bus load of passengers and was very intimidating towards a vulnerable female passenger, his behaviour was disgusting and totally humiliated me, this was very upsetting and still traumatised from my experience. This should not be tolerated within any tour operators. I was in Blackpool for a Northern Soul Weekend and had some expensive clothes in my case, which he dumped off at another hotel & was left abandoned on opposite side of road from an earlier drop off… obviously I was unaware of this at the time … I was crying and shocked at his behaviour . This is very serious for any male to be mistreating any female especially when he was in the wrong … This matter is still ongoing Just be very mindful of the driver on your tour and your suitcase . Callum Martin is his name …

Sarah Sellar 7 months ago

Negative experience: Very disappointed with the company. Original holiday was cancelled by Caledonian, and so my Mother, who is in her 80's and doesn't use the Internet, re-booked a different destination without realising how far it is. She asked the person on the phone but they didn't know. Tried to change the booking but they won't let us now. This is the second time in the last year that a holiday with Caledonian has been cancelled and extremely disappointed that they don't offer any flexibility even though we've had to change our plans twice for them.

May Fullarton 7 months ago

Positive experience: Just back from a day trip to Carlisle Markets even though there were no market had a lovely day. The one thing that we were annoyed at was we booked our seats, 3 of us, picked where we wanted to sit and received our confirmation with our seat nos. but when we go onto the coach there were people sitting in our allocated seats. When we said they were our allocated seats, were told "no" you could sit anywhere. The point I am trying to make is what is the point of going to the trouble of picking seats when being the last pick up you have to take that seats are left. Our seats should have had reserved on them, or the driver should have told each individual what seats were there's. It wasn't just us, other people had the same problem.

Maureen Pironi 7 months ago

Negative experience: Food was awful. Richard our bus driver was absolutely brilliant. Traveled all the way from Scotland to the Chelsea flower show and our hotel Was 44 miles south of London. Very dissatisfied.

Ann Mcabe 7 months ago

Fantastic experience: Could not have asked for a better trip caledonian coach was perfect from start to finish we luv our travels with u . However we had a v v grumpy driver sorry to report this but we were not the only ones to say so

Elizabeth Lannigan 8 months ago

Fantastic experience: Just back from Highland tour including Skye. Danny the driver was excellent, very knowledgeable and entertaining. The Highland Hotel in Strathpeffer was very welcoming and the food good.

William Paton 8 months ago

Fantastic experience: Just back from NC500 , driver Danny was brilliant, knowledge of the hole trip was great and he had us all laughing every day, great driving experience as I'm an hgv driver, cheers mate

Hazel Mcmahon 8 months ago

Fantastic experience: Just back from claymore hotel arrocher, was a brilliant tour, Fort William, oban lomand shores. Our driver was Phil, very nice young man great knowledge,very friendly, had a great laugh with him, my friend and I are already looking into our next coach trip

Anne Pringle 8 months ago

Fantastic experience: Just returned from trip to Torquay staying at the Caledonian Torbay Hotel. Thanks to our Driver Jim for his driving skills and knowledge. Hotel was good with very helpful and friendly staff. Special mention to head waiter in restaurant. All in all the trip was excellent value and would recommend it

Morag Whitelaaw 8 months ago

Positive experience: Just returned from a trip to Belfast with my sister in law. Our driver was Brian he was really helpful and made sure everyone was enjoying their trip. The hotel we stayed in was really good, we had a really lovely time. Thank you Caledonian travel.

jenn wilson 8 months ago

Positive experience: Interesting weekend to Scotland and the Jacobite train journey. Amazing scenery. Food at the Claymore/caladonian hotel a bit basic. I think it was only recently taken over by Caladonian and they are still getting their act together. Rooms being referbished. Sadly for those less mobile, there is no lift. Dining room rather chaotic with only a few staff. Information on the menu and how to work things in the rooms not always there and relying on information from guests who have previously stayed there. Staff, however friendly and approachable. Excellent , amusing and friendly driver, with knowledge of the areas we visited... 'Rob'. Setting for the hotel amazing. Disapointed that I requested a window seat, which I was given, as I booked early, only to be moved to an aisle seat a couple of weeks before travel.

Susan Paterson 9 months ago

Fantastic experience: Just home from a 2 day break to Cheltenham Races, our first trip with Caledonian Travel and it certainly won't be the last. Great value for money, bus was spotless, hotel was great. But it was our driver Derek who made it for us, lovely guy, great driver, full of fun, made the journey a pleasure. Wish we could be guaranteed him on our next trip.

Tracey Godwin 10 months ago

Fantastic experience: I booked a trip online and the whole process was very easy, they have trips to suit nearly everyone's taste from Scotland to East Coast of Yorkshire to London

Tracy Hutchison 10 months ago

Fantastic experience: Hotel was nice, food was good. Andy the coach driver was excellent, kept us laughing and told us loads on the journey down and back up. Only disappointing thing was our first trip got cancelled and rep on the phone said we would be seeing Abba and Elvis, driver told us we wouldn't be seeing both shows as it's only one show that the customers see and when he checked there were no tickets for either show in our name.

John Joseph Steele 10 months ago

Fantastic experience: We Have Just Returned From Our Weekend Mystery Tour To Oban Our Driver Barry Was Brilliant All Weekend Kept Us Laughing And Was Very Friendly Our Hotel In Oban Was Really Nice Room Was Clean And Tidy And We Had A Beautiful Sea View From Our Room Food Was Good Breakfast Was Delicious Entertainment Was Fine Got Everyone Singing We Had A Couple Of Stop-Offs Callander Going Up To Oban And Inveraray Coming Home Had A Couple Of Niggly Things But Not Worth Going On About It Great Hotel And Brilliant And Very Helpful Staff Thank You Caledonian Travel 10/10 John Joseph Steele And Jennifer Campbell Photo 1 At Calendar Photo 2 View From Our Room Photo 3 Our Hotel Photo 4 Us Relaxing Photo 5 Inveraray Jail

Elaine Watt 11 months ago

Fantastic experience: Just back from London trip to see Abba Voyage.. Absolutely amazing show. Mindblowing. Massive thank you to our coach driver Walter, who made the trip even better. His knowledge of London and surrounding areas is outstanding. He had the company on the bus in stitches and went out of his way to help everyone. His extra nighttime trip was amazing, theres no way we could have seen all the sites we seen and also stopped the coach so we could get out for photos. The hotel was pleasant, we had read so many bad reviews about it, ignore them, rooms were clean, food was fine, and staff were pleasant also. Only thing was the mattresses on the beds could be better, other than that its well worth the money. Would definitely return.

katy Hardy 1 year ago

Fantastic experience: We traveled with caladionian travel to poler express we had a fantastic weekend. Our driver Callum was very good with the kids and he kept us informed the whole weekend! We will definitely book again with caledonian travel!

charles oneill 1 year ago

Fantastic experience: Just come back from Royal Court. It was absolutely amazing, Gary the coach driver who had come from Parks of Hamilton He was very good and very informative, great driver 5Star

moira howie 1 year ago

Positive experience: Just had a great weekend at the Claymore hotel in Arricha driver Callum was great very informative, hotel was a bit disappointing; food was good, entertainment was great. Staff very friendly and good but the room we were in was very cold there was a oil heater in the room to heat it up but hadn’t been on when we arrived on the Friday as it was very cold Friday the 17 th November we couldn’t use the shower as the bath wasn’t very safe and the wash hand basen was very badly damaged. So sorry about this but I just had to let you know. Moira Howie

Jill Nicholson 1 year ago

Negative experience: Part of the wkend is surely made by the drivers enthusiasm & customer service!!! If that's what you think then don't go with Caledonian. We just arrived back from a mystery wkend. We were met a Gateshead interchange Saturday morning where all the luggage was THROWN into the boot, we soon realised that Peter the driver was as miserable as sin, no conversation throughout the journey to York & beyond. The hotel, food & entertainment was all ok but then PETER appeared again at checkout/check-in where he approached us as we dropped off our luggage & accused us of causing a mess in the buss from the previous day, apparently it had took him 20 mins to clean OUR mess up. We told Peter that we had not actually eaten anything on the bus, he apparently thought that we were with other 2 rows of people in front of us & then told us to get "your friends to hurry up" we again told him that we were travelling alone so he then went on to complain about a leg problem he was suffering with!?! To end the experience, we got out at Gateshead where everyone's luggage was removed from the hold other than mine & my friends we had to practically climb in to the boot to reclaim our luggage while Peter stood & watched. It is an experience/break away totally ruined by the driver. NEVER AGAIN

Anne Perry 1 year ago

Positive experience: Overnight Trip to Aberdeen to see the Northern Lights but sadly it was to cloudy. That’s Scottish weather for you.Our driver Nico was great fun and looked after us very well . Britania Hotel was fine and the food was good and staff were friendly.

Maureen Scott 1 year ago

Fantastic experience: Just returned from fabulous trip to Cotswolds. Royal Court Hotel was clean and comfortable with good facilities. We were delighted with the food which was good quality and choice. A special mention to Gary our bus driver who looked after us and entertained us. He was a star. We thought the whole trip was excellent value. Thank you.

John Ferguson 1 year ago

Fantastic experience: Just back from Llandudno absolutely excellent great value break perfect in every way . The driver Danny was superb couldn't have been better

Thomas Neil 1 year ago

Fantastic experience: Great service the coaches are very comfable and pretty new penty of space the driver was excellent and friendly

mr shockwave00 Duffy 1 year ago

Fantastic experience: Went to arrochar 3rd to 6th november with caledonian coaches me and my friend.stayed at claymore hotel.had a fabulous time.food was fantastic.entertainment brilliant esp trina the female singer on sat night.staff at hotel were great also.our driver callum was brilliant what a lovely guy so professional a credit to the company

Brenda Cherry 1 year ago

Positive experience: We stayed at the Caledonian claymore in Arrochar Staff were very nice Food was good Our coach driver Lee was very nice But the hotel is very rundown smelly and damp and carpets are very very dirty everywhere is needed clean and painted I would go back if they give this hotel a good makeover

Isobel Maynes 1 year ago

Negative experience: Just back from 5 day tour to Isle of Wight Shanklin Beach Hotel. Our driver was Carrol she was fantastic with great driving skills & looked after us all well. The Shanklin Beach Hotel is very tired and menu poor we had to eat out on two occasions as there was nothing on the menu we liked. We would visit Isle of Wight again but would definitely not stay at this Hotel.

heather gordon 1 year ago

Positive experience: Went to Disneyland Paris home yesterday. We had no issues with the hotel. The parks were great please wear comfy shoes. The prices were expensive to eat in some restaurants 180 euros for 4 meals. There are cheaper places. If you have a disability look into getting a pass as you go straight to front of the queues.this saves hours of waiting. Watch out for young pickpockets I near got picked my granddaughter saved this from happening. The two bus drivers were very professional, knowledgeable and had a good sense of humour..they were very good safe drivers.i give a big thankyou to both of them.the only down side was the travelling approx 19hrs each way. It was so tiring Ii don't think I'll do it again. We were tired throughout our holiday. Don't get me wrong it was a great holiday but an extra day for the holiday would be better to recover from the travelling.thankyou Caledonian and bus drivers again from one tired passenger.

Susan Wilson 1 year ago

Fantastic experience: Just back from (Cotswalds)Stratford..4 days away .Callum the driver was very nice ..made us laugh at lot too .. 5 stars Hotel room was much bigger than i expected..dated but very clean ..Brittania Hotel in Coventry ..great shopping centre 2 mins away Food was good too Loved the day trips too . Great people we spent the 4 days with Defo will book again !!

David Clelland 1 year ago

Fantastic experience: Always good holidays, but whoever writes the itinerary into the brochures, wants to get a better grasp of the word "pretty". Everywhere is pretty, which is an over exaggeration and could be false advertising. Lol.

Linda Gilbert 1 year ago

Fantastic experience: Nc500 fantastic great tour fantastic driver Danny kept us all entertained at night and educated us during the day.

Marjorie Bedford 1 year ago

Fantastic experience: Myself and my friend had our first coach trip from Middlesbrough with Caledonian Tracel on July 3rd to Oban. Every thing was first class, hotel, trips and our driver Richard he had a good sense of humour and personality which made the trip special. We had recently been to Llandudno on 22nd September which was also first class, hotel and trips and drive Andy who was full of fun even though he had “man flu”. We have booked two more trips this year due to the above. Keep up the good work. Marjorie Bedford, Middlesbrough

Christine Hollywood 1 year ago

Fantastic experience: Hi just home from weekend in York. Callum our driver was superb as was Wheatlands Hotel clean, meals were lovely good choice also something different every night. Will definitely use Caladonian Travel again.

Linda Morrison 1 year ago

Fantastic experience: Went to York recently, our driver Danny was the perfect coach host and fab driver, very knowledgeable, The York Radisson Hotel was excellent, food lovely, breakfast fab, lots to choose from, room service every day, York is certainly a place we will return to, beautiful city.

Irene Connolly 1 year ago

Fantastic experience: Just back from another holiday with Caledonian. This was a 10 day stay in Italy. First of all our 2 drivers Simon and Tony were fabulous, so friendly, happy and helpful, nothing was too much trouble for them, they made everyone feel comfortable. The overall holiday was great, lots to do if you wanted or relax at the resort, the decision was always yours. I’ve booked many holidays with Caledonian and will continue to do over hopefully many years.

Maria Formosa 1 year ago

Fantastic experience: Went to Italy for 10 days with them Sept 23, Simon and Tony the drivers went above and beyond for everyone. The hotels were great and the areas ideal. Can't say enough, thanks

A K 1 year ago

Fantastic experience: Just back from an amazing NC500 trip. Besides being a great driver, Danny has an outstanding knowledge of the history, the scenery and has a great sense of humour. Both the Station Hotel in Thurso and the Gairloch Hotel were nice with great food selection at breakfast and dinner. Don't forget your dancing shoes at home as Gairloch Hotel offers evening entertainment and has a dance floor. Unforgettable trip with beautiful scenery. We got much more experiences, visited more places that was advertised and that we hoped for. Thank you for the wonderful trip.

Dorothy Taggart 1 year ago

Fantastic experience: We had an amazing tour to coe hill with Danny. He was very knowledgeable and had a great sense of humor Hope he will be a tour guide for a long time.Thanks Danny from the Canadian couple Ian and Dorothy

Andy H 1 year ago

Fantastic experience: Went on a 2 day trip to “Manchester”and Liverpool but ended up in a hotel in Bolton. Wasn’t bothered with that at all because the purpose of the trip was the Manchester City vs Arsenal match 27 January. Hotel was “lively”, but again I wasn’t bothered. The staff were cool and we got a decent breakfast so they did what they promised. Our coach driver, I forget his name but he was fantastic, a good man, it was a Mcphails coach driver. Brilliant guy! We were stuck in heavy traffic heading to the stadium but he used his knowledge and got us there on time. He was happy to mix with the customers and went over and above to make sure we were looked after. Was easy to book the trip and was a great price, I was actually very surprised at how much free time in Liverpool etc we were able to cram into a short trip. Again that was down to the driver being clever in how he got us to destinations. He was superb. I’ll 100% be back on one of these trips. Only criticism is I’d like to be able to book more single rooms as I had to pay for a friend to come with me so I wouldn’t miss the football trip. Had a great time. Driver should get a bonus because he had a coach load of very happy punters at the end of the trip and that says a lot because there was some very unhappy campers after waiting for a couple of passengers who decided to go to the pub after the match making us an hour late getting back to the hotel in Bolton. He handed a difficult situation very well.

Garry Gilmour 1 year ago

Fantastic experience: 3 day break to London. Abba voyage package. Travel, hotel,show and food were good. Whole experience was enhanced by our Driver Walter who was tremendous. Extremely helpful. Safe driver and a great laugh. Thanks Caley travel and Walter especially

Jacqueline Love 1 year ago

Fantastic experience: Caledonian Travel have been fantastic with me. I had to cancel with 24hour notice due to a family emergency and they were so helpful and reassuring and have allowed me to book another break at a later date. As I have travelled with them often I know how friendly and helpful their staff are. The drivers have great personalities and always on hand to help. My family will continue to use Caledonian Travel and I look forward to my next break

Rosina Patterson 1 year ago

Fantastic experience: Thank you for a fabulous weekend at the New Lorretta in Llandudno. Perfect. Our driver was brilliant. We went 13th Oct for 2 nights and had a wonderful time. Looking forward to our next trip booked with you in Nov to Blackpool. Thank you.

Dianne Elliott 1 year ago

Fantastic experience: Went to London 25th September for 5 days to the hotel in Canary Wharf The International was great, also the food was good and staff were lovely. Could not fault the hotel at all, we will return.Also easy to get into central Londin by tube , if going to ABBA voyage bus stop right outside hotel opposite side from hotel, which drops you off at Arena D8 bus toward Stratford, couldn't have been any easier. Our coach driver Walter, what a guy, we had the best time and laughs all week, he has so much knowledge about London and he kept us fully informed throughout Walter is a credit to the company .Also his driving was second to none around London and on all journeys , felt so safe and comfortable throughout .we will be back with Caledonian, the price of the holiday was really good as well. Thankyou .

Alice Lai 1 year ago

Fantastic experience: Good service, reasonable prices, popular options, hope to choose comfortable hotels to make tourists enjoy their holidays.

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Stuart Archibald 1 year ago

Positive experience: Goodplace

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Karen Lang 1 year ago

Fantastic experience: Just back from a London/Windsor Thursday to Sunday trip departing from Paisley.From start to finish it was excellent, stayed at the Europa Gatwick hotel,we had a large warm clean room with all the facilities we needed food was fine and day trips were good,big shout out to John our driver who went above and beyond his duty and Caledonian should be proud to have him as one of his drivers.

Robert Ogilvie 1 year ago

Fantastic experience: Very good travel company. Enjoyed holiday to Collumbridge and Aviemore.

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Anne Andrews 1 year ago

Fantastic experience: My coach driver Gordon was brilliant very helpful if we needed anything ,he made sure everyone on the coach was ok informed us on everything that was happening on our trip ,wouldn't mind him being my driver on all my trips ,I give him a 10out of 10 for my trip perfect gent

May Fullerton 1 year ago

Positive experience: Pros, good coach tour lots of interesting info from the driver, clean hotel food enjoyable although service was slow Cons, advertised there would be entertainment none at all and the bar closed at 10.15

Keith Wright 1 year ago

Fantastic experience: First time travelling with Caledonian and have to say how pilot the drivers are and helpful so went in the travel shop and booked two more the staff were helpful and got me sorted out with a room would recommend them to anyone

John Mccann 1 year ago

Fantastic experience: Just arrived back from Folkestone, hotel was great we had a premier room overlooking the harbour, food was amazing, driver was Walter he is an absolutely fantastic man couldn't do enough for people on board everybody loved him, amen!!

Liz Nicoll 1 year ago

Positive experience: Just home from staying at Southport hotel wasn't great a few issues mainly window not opening.asked for fan for 2 days still waiting we bought our own in the end and understaffed but a big plus was our excursions were amazing and the biggest shoutout to Callum our driver who was just so lovely helpful great at his job and kept us all laughing with his jokes

Mags Armstrong 1 year ago

Fantastic experience: Our driver was Andy he was brilliant couldn't have had a nicer one it was the meals in the Chadwick I didn't like prefer a buffet then you can see what you want not on a piece of paper asking you to pick your meal for the next day I would give Andy ten stars but a part from the meals brilliant holiday can't wait for my next one

Patricia Hurdman 1 year ago

Fantastic experience: Did an Edinburgh day trip, on Saturday. Driver was great, very friendly and had good 5 hours in the city. Thank you

Margaret Pollock 1 year ago

Fantastic experience: Just back from the Loch Lomond over night at the Tarbet hotel. Great time great company and best time ever. Only down side was Sunday visit to Helensburgh and Lomond shores but unfortunately think it's the sign of the times. Well done Craig

Elaine McCallum 1 year ago

Negative experience: They actually said I cancelled my booking. I phoned asking why I couldn't pay on Web site and they told me I had canceled. I never canceled I wanted to know a disabled room was available but they wont do that so I contacted the hotel and they were able to allocate. They then just allocated us 2 seats together that other passengers had already booked. Complaining total waste of time.

Kerstin Ralph 1 year ago

Positive experience: I do wish Caledonian would check the food at the hotel's its guests stay at to make sure its edible. Twice I've been on mystery trips and stayed at holiday inn (Warrington and Redditch) to have disgusting food served, totally inedible. This is really letting the trips down, I dont expect a five star meal but I do expect something I can eat. The rest of the trips are amazing

Simon Phillips 1 year ago

Negative experience: Unfortunately this form of travel didn’t suit us. For someone wanting a scenic tour of Ireland, this was almost totally unsuitable. Also not suited for people who just want a peaceful and quiet few days away.

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