TUI Holiday Store

Gordon St 21, G1 3PL, Glasgow
Gordon St 21
G1 3PL, Glasgow
0141 227 3600

Opening hours

  • Monday: 9:30 AM – 5:30 PM
  • Tuesday: 9:30 AM – 5:30 PM
  • Wednesday: 9:30 AM – 5:30 PM
  • Thursday: 9:30 AM – 5:30 PM
  • Friday: 10:00 AM – 5:30 PM
  • Saturday: 9:30 AM – 5:30 PM
  • Sunday: Closed

We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile.

Our comment from TraTraTravel UK about TUI Holiday Store:

TUI Holiday Store on Gordon Street is renowned for its exceptional customer service and knowledgeable staff. Visitors consistently report positive experiences, highlighting the friendly and helpful nature of the team, particularly noting individuals such as Tania, Stephanie, and Laura for their dedication to meeting customer needs. Many customers mention how these agents go above and beyond to ensure a seamless booking process, whether it's for last-minute holidays or complex trips requiring special accommodations.

Clients appreciate the in-person assistance provided at this store, which often surpasses the experiences they have had with online bookings. The detailed knowledge about various destinations and the personalized service offered have made TUI Gordon Street the go-to location for many returning customers.

While the overwhelming feedback is positive, there have been a few isolated incidents where some customers reported less satisfactory interactions, which appear to be exceptions rather than the norm. Overall, TUI Holiday Store is praised as a reliable and friendly place to plan your next vacation.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

TUI Holiday Store: Reviews

4.9/5 (151 Reviews)
Geraldine Gallagher 2 months ago

Fantastic experience: Fantastic booking experience with Laura. So polite, attentive and extremely helful. Couldn't have asked for better

Miranda McAinsh 2 months ago

Fantastic experience: Tania was excellent patient and very involved with our requests A pleasure to do business with her.!

Ann Robb 2 months ago

Fantastic experience: Brilliant, quick and easy, really comfortable talking to Tania.

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Eleanor Fraser 2 months ago

Fantastic experience: Tania was very knowledgeable and helpful.

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Margaret Dawson 2 months ago

Fantastic experience: booked a cruise yesterday and Tania was very helpful and informative. pleased with all aspects of the booking process.

THOMAS Keith 2 months ago

Fantastic experience: Tania Tui service was excellent well done Tui

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Anne Peden 3 months ago

Fantastic experience: We were in to book our holiday with Ellie and we excellent her service and her social skills we're 10/10 and a credit to tui well done x

Steven Donaghey 3 months ago

Fantastic experience: Wow Glasgow branch in gordan street, booked our cruise and winter holiday , the young girl Laura was fantastic, I mean brilliant took us through every detail and made us feel so comfortable, her knowledge about the cruise was fantastic, I must say she is a asset to your company , and hopefully Laura will be there next year to assist us on our next holiday, thanks again Laura , and special praise the manager jay for his input

Joyce Fagan 4 months ago

Fantastic experience: Very helpful and patient girl Amanda is will definitely come back

Ryan Boden 4 months ago

Fantastic experience: Popped into store to discuss a few travel options and spoke with Ellie, who was incredibly helpful and sent through the details we needed. Now fully booked for our trip next summer, and a reminder that it’s sometimes great to get the in-person experience rather than an app or over the phone. Looking forward to our trip!

Carol Porter 4 months ago

Fantastic experience: I visited Gordon Street TUI over the last few weeks to arrange a first time trip for a man I currently support .my colleague and I met with Tania who was able to source a cruise for the gentleman who is blind and in a wheelchair although this seemed a challenge Tania was able to contact marella cruise directly and with many back and forward phone calls she secured a fabulous trip .can't thank her enough for her kind attitude professional conduct and persistent approach in making this a very special trip This will be our first port of call for future work related and personal trips in the future .due to the all Tui staff wee met at Gordon Street

laura campbell 4 months ago

Fantastic experience: Tania was absolutley fantastic, going way above and beyond any service I've had before . Her experience, skill and knowledge shone through as we went into her shop at half past 3 , for a last minute holiday ! We had so many specifics and she never tired of searching for us , it was obvious she wanted to get the very best of what was left that met all our criteria . With Tania being greek herself, when we stumbled across a greenk resort, she was able to give first hand information ! She then ALSO , arranged our spending monies, insurance and gave clear instructions for online booking for flight passes, adding to please come back if we struggle with anything !! Honest to god , we will be back to have Tania find us out perfect holiday next year! Outstanding , thorough , informative , person centred service ...10 stars!!!

Bridget Mcleod 4 months ago

Fantastic experience: Booked my holiday during the week with Tui Gordon I always use this branch the service is outstanding all the staff go the extra mile always

Tizzy curtis 4 months ago

Fantastic experience: Tania was just perfect we couldn't ask for better service this morning from her so helpful with our 2025 hoilday

Anne McLaughlin 4 months ago

Fantastic experience: Always use this store, lovely bunch of staff. Nothing is ever too much. Wouldn’t book anywhere else. Thank you very much, will be back to book our next holiday again soon.

Kira 4 months ago

Fantastic experience: I Recently booked a holiday at this Tui store for the first time and it won’t be the last, all staff were welcoming and helpful, thanks to Stephanie who made the booking process easy and stress free.

James Daly 4 months ago

Fantastic experience: Came in today to book a holiday and was greeted with the lovely Stephanie she was very helpful and even saved us some money

Mary Thomson 4 months ago

Fantastic experience: This store welcomed me with kindness as soon as I stepped in, the lovely Amanda helped me book My holiday to Mexico can’t wait ! Brilliant experience will be back as soon as I arrive home from Mexico to book to go to New York

Bartholemew Robert’s 4 months ago

Fantastic experience: LOVE TUI, best travel company ever, Amanda and Ellie greeted me with there lovely smile and helped me book Disneyland Paris for my 6 kids , can’t wait too see Mickey and Minnie and eat baguettes

Susan Dock 4 months ago

Fantastic experience: Shop 10/10 lovely staff so welcoming. I left a happy customer looking forward to my family holiday next year. I had to leave a review as the staff were outstanding and all so so friendly even was amazing with my young kids which I had with me. Will tell friends and family about booking with Gordon street tui

stacey connor 4 months ago

Fantastic experience: Came into the shop last week and can not fault this place at all. From walking in was welcome by lovely smiles from staff . I was very anxious about booking a holiday and didnt want to do this online i wanted to speak face to face with a travel agent.I was in two minds about travelling as I haven't for a long time and also have 2 kids now so was all very new to me. The girl who helped me book my holiday was a girl called stephanie she was absolutely amazing and helped me finally find my perfect holiday to turkey. She had so much knowledge about the country and recommended trips, places to go and what to expect even when landing in dalaman airport and also while away and now i feel so much more content to travel. I will not book anywhere else now and will be back for sure stephanie is a credit to the company and im one happy customer. Thanks tui x

John Scally 4 months ago

Fantastic experience: Tania was very informative and helpful. Very pleasant. Holiday booked. Can't wait - back to King Jason

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Teresa Costello 4 months ago

Negative experience: I went into TUI Gordon St branch as I had a question about a flight tickets purchased online with Easy Jet. It was a simple question but the 2 female staff didn’t want to know. My enquiry was quickly answered at Caledonian travel. I am planning a trip to Australia & New Zealand & I certainly want be booking with TUI, staff ignorant & totally unhelpful.

Kartaar 4 months ago

Fantastic experience: Me and my wife was greeted by lovely Stephanie at this TUI store. Stephanie found us an amazing deal and the hotel she recommended we couldn't fault it. She was very patient and made us feel very welcoming. After booking our holiday she offered us a competitive currency rate which we were more than happy to accept as we received good value for our money. Will definitely be back here to book our next holiday as the service we received was exceptional.

Stan Harkness 4 months ago

Fantastic experience: Steph. Amanda. Rose. Brilliant. The best. Thanks

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Mark Hendry 5 months ago

Fantastic experience: Great information from Tanya as usual. Booked!

TUI Holiday Store

thank you for your lovely review

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Karen Quail 5 months ago

Fantastic experience: Excellent service fron Amanda. Extremely helpful with a fantastic temperament. Thanks again. Karen

TUI Holiday Store

Thank you for taking time to leave Amanda a lovely review.

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John Dougan 5 months ago

Fantastic experience: Excellent service from Rose and Tania, first class as usual. Much appreciated as always.

kevin mceachran 5 months ago

Fantastic experience: Excellent service from Tania kind helpful and would recommend coming to her for booking

maria pencovich 5 months ago

Fantastic experience: Excellent and professional service from Tania (and all the staff Rose) nothing was too much trouble and sorted a complicated booking..A true asset to TUI..Thank You.

Krisztina Lovas 5 months ago

Fantastic experience: Hi not long ago I was booking a holiday I was pretty unsure to do so because I don't speak English well but Laura was very nice and kind she helped me alot even got her translater out when I didn't understand something. I will come to her services next time aswell.

Gary Eglin 5 months ago

Fantastic experience: Rang TUI today and was lucky enough to be put through to the Glasgow Gordon street office where Laura sorted our holiday to Mexico. Absolutely fantastic service..thankyou very much..

Kelly Dolan 5 months ago

Fantastic experience: Ellie was amazing! So helpful and very thorough with every detail. Made booking our holiday so relaxing and enjoyable thank you

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Ian Tasker 5 months ago

Fantastic experience: Just booked today for Benidorm in December, we have used TUI in Gordon Street for a number of years with no complaints, the advisor Laura was extremely helpful and totally happy with the price and the service we received. Gave my wife lots of help and obviously well informed about the hotel we wanted to book the Flamingo Oasis we have been to for a number of years. She also suggested another hotel in Benidorm that we might want to check out for an an all inclusive break in May and we will be doing so, great service.

John Mclaughlin 5 months ago

Fantastic experience: Came into store to book a holiday to Marmaris for myself and my grandson at the beginning of August. Stephanie found us a cracking deal for last minute. She was knowledgeable about the area and recommended loads for us to do and see while there. Would recommend Tui Gordon street to any one. Will be back to book our next one soon.

Chris Lowe 5 months ago

Fantastic experience: Tried with difficulty to book a holiday online today only to be met with online payment errors/technical issues. I then quickly walked to the Gordon Street TUI Store and relayed the issue with Laura. She was able to assist and quickly put in all the same details and confirmed everything there and then, allowing me to book instantly without the hassle of "having to do it all online" which many places now seem to do. Was appreciated being able to do this face to face and in store. 28 days until we go on the holiday (which Laura also had plenty of good feedback for) and we can't wait. There isn't a substitute for being able to speak with a knowledgeable advisor when booking a holiday, I am thankful that TUI continue to have a shop front/store front presence rather than reverting to online like some of its competitors.

TUI Holiday Store

Thank you for such a nice review. Laura loved reading your comments.

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kieran will 5 months ago

Fantastic experience: Myself and my partner went into this tui branch and luckily found Jade to help us. We took up over 2 hours of her time and she was professional, funny and invested in finding us the perfect holiday for us within our budget! We found an amazing hotel and package and are so excited to go! We cannot recommend jade highly enough!

Jean Campbell 6 months ago

Fantastic experience: Good service by Tania booking my cruise today

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TUI Holiday Store

thank you for your lovely review .

Gitansh Relan 6 months ago

Fantastic experience: Stephanie was very kind and helpful. Great customer service and would certainly book again from TUI.

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TUI Holiday Store

thank you very much for your lovely review .

Anne Callachan 6 months ago

Fantastic experience: A very exciting experience. Tania was excellent at explaining everything available to us for our first cruise. Really looking forward to sailing into the far blue yonder. It cannot come fast enough!! Well done Tania.

TUI Holiday Store

thank you very much for your really nice review.

Anna Campbell 6 months ago

Fantastic experience: We frequently use this store and always get a friendly welcome from all the staff including Rose the manager. On our most recent visit, I was served by Tania, who as always,, was more than happy to share her knowledge of the place we had chosen and the surrounding area and beaches as it will be our first time there.

TUI Holiday Store

thank you very much for leaving us a lovely review we really appreciate it hope to see you soon.

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David Kennedy 6 months ago

Positive experience: Visited Tui, Gordon Street to book a Cruise and Stay holiday for September 2025. Stephanie was brilliant in terms of making suggestions re the ship, ports and facilities on the shipabd cabins. She also took time to explore the options available in relation to where to stay in Corfu after the cruise. She listened to our requirements/ preferences and was able to make recommendations based on our these. Excellent customer service and a very helpful customer advisor.

TUI Holiday Store

thank you very much for your lovely review.

Pauline Harvie 6 months ago

Fantastic experience: We are absolutely delighted but the service from Glasgow Gordon street staff. Tow years ago we won a holiday from Tommee Tippee and could have booked with first choice or TUI. Just by chance we got a train into town and walked by TUI. We thought we would go in and just see what they had on offer. At this point we met the lovely Stephen. After speaking to him he took our details and said he would be in touch with prices ect. After leaving we decided that we wouldn’t even go to First choice as the service we received from Stephen was so welcoming. We then booked our Ibiza holiday. Nearer the holiday we were then dealing with Laura. Not sure she quite realised the work involved in our booking as we required special assistance for our wee boy who has down syndrome and lots of medical needs. No matter what questions we asked she was always there to help. It’s always nervous travelling with kids but with lots of medication and special assistance it even more nerve wracking. Laura made this process pretty straight forward thankfully. The hotel was amazing and would highly recommend a TUI Blue Hotel for families. We stayed in TUI Blue Aura in Ibiza.

TUI Holiday Store

Hi Pauline we are delighted you and your family had a great holiday and thank you very much for the lovely feedback we really appreciate it and hope to see you and your family soon.

steven cameron 6 months ago

Fantastic experience: Just been into the Tui store on Gordon Street to book a cruise for next year. Our booking was handled by the lovely staff member Tania, who made the whole process so smooth and was very knowledgeable about the itinerary that we were going on and gave us some helpful advice about certain areas we are visiting. Would recommend visiting this store and speaking to staff if considering a cruise.

TUI Holiday Store

Thank you for your lovely review.

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Anne Reilly 7 months ago

Fantastic experience: Booked a holiday with Laura 10/10 service would highly recommend.Thanks again

TUI Holiday Store

Thank you for your lovely review; we value your feedback.

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Christine Robertson 7 months ago

Fantastic experience: Tanya was excellent and very helpful with our holiday choice and did her best to help get our apartment of choice

TUI Holiday Store

Thank you for your lovely review; we value your feedback.

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Iain 7 months ago

Fantastic experience: Walked in yesterday looking for a last minute holiday/honeymoon and dealt with Stephanie who was absolutely fantastic and could not have been more helpful!! Would definitely recommend and will be back to see her for any future holidays

TUI Holiday Store

thank you very much for your lovely review

Thomas Bradley 7 months ago

Fantastic experience: My wife and I were in store today, Friday, and booked for Lanzarote, Stephanie couldn't have been more helpful, we are quite old and she helped us with all the info and paperwork we needed, a lovely pleasant and knowledgeable young girl. We got a great deal and couldn't be happier, thank you TUI,and a big thanks to Stephanie.

TUI Holiday Store

thank you very much for your lovely review

Ioana Munteanu 7 months ago

Fantastic experience: We had a fantastic experience with Tania at the Gordon Street agency. Her dedication and helpfulness made all the difference. We're not originally from the UK, but she gave us all the extra details and ensured we were aware of everything. We highly recommend her and will definitely come back. Great service from the entire team!

TUI Holiday Store

thank you very much for your lovely review

Grant R 7 months ago

Fantastic experience: Recently I had to cancel a holiday I booked online due to a series of terrible reviews. I didn't want to take my family after the reviews got worse after having booked the holiday months ago. I kept the flights and had to find a new hotel. So today I walked into Tui in Gordon Street and was served by Stephanie who was absolutely fantastic. I let Stephanie know the circumstances and what was important to my family and I and she went above and beyond to make sure we found the perfect hotel. I had loads of questions and took up a lot of Stephanies time but she was patient, informative and very knowledgeable. I am now looking forward to my holiday again and I know the hotel we settled on is perfect for what we are looking for. I have booked my holidays online for many years now but this visit today has made me want to do all my holiday bookings in store again. Its a much more personal service and there is reassurance that an expert has assisted with the booking. Thanks Stephanie for your help today.

TUI Holiday Store

thank you very much for your lovely review

Cristian Cojocaru 7 months ago

Fantastic experience: We are returning customers, their cruises are exceptional. Tania from the Gordon St agency was amazing! Despite their system having some issues, she went above and beyond to help us book our cruise. She was very friendly and took the time to explain everything in detail. We definitely recommend her and will be coming back for our future trips.

TUI Holiday Store

thank you very much for your lovely review

Joan Logan 8 months ago

Fantastic experience: Very helpful staff thank you Tanya and jay

TUI Holiday Store

Thank you for your lovely review; we value your feedback.

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james elliott 8 months ago

Fantastic experience: Tania was super helpful, very professional

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TUI Holiday Store

Thank you for your lovely review. We value your feedback.

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Roberta O'Connell 8 months ago

Fantastic experience: Excellent service from Jay happy to help and I was happy to book and really looking forward to holiday.

TUI Holiday Store

Thank you for your lovely review; we value your feedback.

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connor stewart 8 months ago

Negative experience: I went into the store to exchange a considerable amount of euros,the staff I spoke to the first day were very helpful .Today I returned and a member of staff (who later refused to give me any staff number or way of identifying her)was very rude.I was standing in queue behind and we’ll out of the way of an American woman.after a moment the woman at till turned round accusingly and said can you sit down this is a private transaction and shook her head at the American woman.I really didn’t appreciate the inference such a remark makes and the insinuation it carried .I won’t do any business with tui agin I am very disappointed and offended by my experience here and am currently seeking routes to management to highlight this slanderous and discriminatory practise that is being carried about by this member of staff .

Skyler East 8 months ago

Fantastic experience: Stephanie helps us get an amazing honeymoon deal that we are super happy with. Give her a promotion ☺️☺️

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TUI Holiday Store

Thank you for your lovely review, we value your feedback.

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Jen Watson 8 months ago

Fantastic experience: My father and I visited on Wednesday 29th April 2024 to book our holiday to Turkey , we were served by Tania who was very professional , friendly and took all our needs onboard , we are delighted with our choice of trip , can’t wait to go on holiday now x

TUI Holiday Store

Thank you for your lovely review, we value your feedback.

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Glenda Wilson 8 months ago

Fantastic experience: Ellie & Stephanie very knowledgeable, and very pleasant, when booking our special holiday today, we will certainly be back for our next one.

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TUI Holiday Store

Thank you for your lovely review; we value your feedback.

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katie fryer 8 months ago

Fantastic experience: I recently visited this store with my daughter, and we saw a lady called Steph, we were wanting to go to Turkey and she told us that she used to visit a resort called Icmeler. She had so much knowledge about everything to do with it, recommended some hotels for us and even restaurants. We just need to narrow it down now and choose which one we will go for, and we will definitely book some trips before we go to look forward to yay! Thank you Stephanie x

TUI Holiday Store

Thank you for your lovely review. We value your feedback.

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Aliya Ramzan 8 months ago

Fantastic experience: Steph has lovely customer service skills! She is very attentive and cares to suit everyone’s needs! Will definitely be returning.

TUI Holiday Store

Thank you for your lovely review, we value your feedback.

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Gerard Carroll 8 months ago

Fantastic experience: I cannot put into words how grateful I am to TUI. What an amazing gesture from TUI at Gordon Street Glasgow. My child has became seriously unwell recently and is currently in hospital. I was due to travel on holiday on my own and obviously had to cancel the holiday. My travel insurance company would not cover the financial loss of my holiday. TUI refunded the full cost of my holiday back to me. I would like to personally thank Lauren, Ellie, senior management and the excrptions department at Gordon Street Glasgow. When the time is right for me to go on my holiday, I will be using TUI as I feel it is only moraly correct to do so.

TUI Holiday Store

Thank you for your lovely review; we value your feedback.

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Надя Яковенко 8 months ago

Negative experience: I have used the services of Tui more than once and in general I am very satisfied with the company and the service, but not the lady named Tania, who was completely incompetent, not polite, rude, Tania interrupted us more than once and did not want to help solve our problem at all. When she heard that we are from Ukraine, she generally said that she does not want to communicate with me. Another girl, the manager, helped us to solve the problem, and we are very grateful to her.

henry ukonta 8 months ago

Fantastic experience: Booked our holiday with the help of Steph and Ellie, Lovely customer service! Nothing was too much! Lovely store and staff. All round 10/10. Thank you so much.

TUI Holiday Store

thank you for your lovely review we value your feedback.

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Jean Denton 9 months ago

Fantastic experience: Stephanie at the shop was helpful & pleasant .

TUI Holiday Store

thank you for your very nice review

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Amelia oczkowska 9 months ago

Fantastic experience: Jay was an amazing help he was very friendly and smiley I will be back

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TUI Holiday Store

thank you for your nice review

Tommy Kennedy 9 months ago

Fantastic experience: I always enjoy going in to Gordon street shop and getting a good deal and having a laugh with all the staff who are so friendly with Laura Lauren Ellie standouts

TUI Holiday Store

Thank you for your lovely review, we value your feedback.

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carolyn galloway 9 months ago

Fantastic experience: Agent Laura helped me to download the Tui App and answer any questions about my existing booking! Very patient and received a very excellent service.Thanks again Laura

Guzzie Singh 9 months ago

Fantastic experience: Jay was amazing help he sorted me a great holiday a a fantastic price and even got me an amazing rate on my euros! I’d definitely reccomend!

Irene Robertson 9 months ago

Fantastic experience: Booked a holiday with Tania today She was excellent Takes her time,explains everything clearly, makes sure you know all about your holiday and destination I have booked previous holidays with Tania and have always had the same service Thank you

TUI Holiday Store

Thank you for taking the time to leave a lovely review; we value your feedback.

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Bob Brown 9 months ago

Fantastic experience: Myself and my husband were in your store in Gordon st on the 27th April to book a holiday to Salou. Laura was very helpful and got us the holiday we were looking for . We were both delighted with the service thanks to Laura she was so friendly and patient with us .

TUI Holiday Store

thank you for your lovely review we value your feedback.

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Fraser Allardyce 9 months ago

Fantastic experience: Tania was excellent and so knowledgable! She made it so easy for us to find the ideal holiday based on our preferences and budget whilst being so friendly and personable. Highly recommend, thank you Tania!

TUI Holiday Store

Thank you for leaving us a nice review about Tania's service.

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Peter Alexander 9 months ago

Fantastic experience: I have recently arranged two holidays for 2025 and must say the service from Ellie and the team in Gordon Street was impeccable. Could not have helped me more and provided exactly what we were looking at and at better than the price expected. Top class service.

TUI Holiday Store

Thank you for your lovely review, we value your feedback.

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Hayley McMinn 10 months ago

Fantastic experience: Tania was great help, very thorough!

Anne Collins 10 months ago

Fantastic experience: Ellie sorted our cruise booking for June. Very pleasant young lady, nothing was too much to ask, an asset to Tui. Thanks again Ellie.

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David Nixon 10 months ago

Fantastic experience: Was in yesterday and booked a cruise. Tanya was very helpful and professional and we were delighted with the deal we got.

Moira Simpson 10 months ago

Fantastic experience: I had an amazing experience with Tania, she is very professional and very knowledgeable and covers every aspect of everything in a friendly fun way. 100% recommend !

david embleton 10 months ago

Fantastic experience: Went in store to make a payment. And enquired about another holiday and the answers and knowledge and help given by Laura was excellent after a quick I booked the holiday . The help , professionalism ,friendly service my personal circumstances and individual needs where handled with care and consideration

Michael Collins 10 months ago

Fantastic experience: We were served by Ellie who was very attentive and knowledgeable! She sat and talked through everything with us and was very helpful with anything we asked, she found us a great holiday and we couldn't be happier! Thanks again Ellie and the rest of the team!

Buddy Nicholls 1 year ago

Fantastic experience: Exceptional Service from Jay! Thank you for all your help

TUI Holiday Store

thank you very much for your lovely review

Ryan 1 year ago

Fantastic experience: Jay was lovely great service helped us with what ever we needed nd answered all questions perfectly

TUI Holiday Store

Thanks for your lovely comment.

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JG Studios 1 year ago

Fantastic experience: The staff in the Gordon Street branch are amazing. So helpful and friendly . All my family use them x highly recommend x

TUI Holiday Store

thank you very much for your lovely review

Jay Blakeway 1 year ago

Fantastic experience: Fantastic customer service here. Shoutout to Jay, in particular, who was a massive help in making everything quick and easy for me as well as being super friendly.

TUI Holiday Store

Thank you very much for your lovely review.

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Grant Marshall 1 year ago

Fantastic experience: Jay is an amazing travel agent! He's super attentive and takes the time to explain everything in detail. His attention to detail is on point! Whether it's booking flights, finding the perfect accommodation, or planning an itinerary, Jay's got you covered. I highly recommend him for all your travel needs! ✈️️

TUI Holiday Store

Thank you very much for leaving Jay such a nice review; we really appreciate your feedback.

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Stephen Welsh 1 year ago

Fantastic experience: From the minute you walk in the store you are greeted with friendly staff and have great knowledge of the industry. Whilst booking my holiday a had the pleasure of dealing with Laura and also Jay who were fantastic. Nothing was a bother at all they attended to all my needs for my booking. And with the final details of the booking Rose the store manager was on had to answer any further questions and provide great advice and info for my holiday. Would highly recommend and will defo be back to book again great service all round.

TUI Holiday Store

Thank you very much for your lovely comments i will pass this on to Laura and Jay appreciate your positive feedback and hope to see you soon.

Paula Grimes 1 year ago

Fantastic experience: We had a wonderful experience at TUI Gordon Street. We went in to book our wedding and Jay had us sorted within the hour. Also some lovely hospitality from Rose and Lauren to celebrate. Highly recommend.

Mark Thorburn 1 year ago

Fantastic experience: We got seen by Jay who was so helpful - he gave us all his personal advice and useful knowledge and thanks to him, we managed to book the ideal holiday! What a boy, highly recommend Jay and Tui

TUI Holiday Store

thanks for your lovely review

Holly Smart 1 year ago

Fantastic experience: The service that I received from Jay at Tui today was amazing and went into a lot of detail about the holiday and options and deals to go for my summer holiday next year.

TUI Holiday Store

thanks for your really nice review

John Wright snr 1 year ago

Fantastic experience: Tania and Lauren were so brilliant and professional,I proceeded in booking another cruise,Can't recommend highly enough especially Tania who have the most beautiful manner in dealing with my basically demands .

TUI Holiday Store

thanks for your really nice review

FlatFourSubaru 1 year ago

Fantastic experience: Jay is fantastic! Really understood that I was on a budget and helped me as best as he can reallt down to earth person and really helpful, will be always using this branch now. Gained a very loyal customer

TUI Holiday Store

thanks for your really nice review

K Thomson 1 year ago

Fantastic experience: Thank you Ray for helping me to find a 'same day flight' to Corfu! You were extremely helpful on Friday 12th, and spent ages on the phone sorting everything out for me. I'd been unable to take my flight from Edinburgh early that morning because I'd stupidly forgotten that my passport had expired. Ray ensured that my return flight wasn't cancelled and managed to sort a flight from Manchester for later that evening so that I could join my husband in Corfu for a lovely week's holiday. Thank you to other staff for finding out information on trains to Manchester, the cost of a taxi from Corfu airport to my holiday hotel, and advising me on the euros I'd need for this. You were brilliant! Thank you!

Mirren Stride 1 year ago

Fantastic experience: Jay was very helpful and sorted a good price and good hotel!

TUI Holiday Store

Thanks Mirren

Tomaž Krajnc 1 year ago

Fantastic experience: We visited the Gordon Street branch to book our honeymoon and had a fantastic experience. Roseann and Stephen were fantastic, very kind and helpful, they looked into different options for us to get the best price possible for the type of holiday we wanted. We’re glad we visited the branch instead of booking it ourselves.

TUI Holiday Store

Hi Tomac Thank you for taking the time to leave us this great review. i loved reading your comments about Roseann and Stephen and i know Roseann and Stephen are too. Look forward to seeing you again soon.

Sophie Murphy 1 year ago

Fantastic experience: Jay was so helpful. He managed to help sort us a great holiday for a really good price.

TUI Holiday Store

Hi Sophie Thanks for leaving a great review for Jay he was delighted to read this. Thank you for booking with Tui see you again soon.

Chris Mullan 1 year ago

Fantastic experience: Late review from me,, oops, 1st class service from tania we went in to book mexico and tania made sure we never over booked on everything like excursions etc we actually didn't go over our budget we had planned to pay thanks again

Deenie G 1 year ago

Fantastic experience: Thanks to Jay and Stephen for their outstanding customer service. Stephen recommended a hotel to us having visited it personally and we booked it based on his knowledge and experience. It was fabulous and we have just booked the same hotel again! Jay thank you so much for your attention to detail as our bookings are not straight forward. Highly recommend Tui Gordon St.

TUI Holiday Store

Hi Andi thank you for taking the time to leave a review ! Stephen and Jay are delighted with your comments and look forward to seeing you soon. Thanks again for booking with us .

Lesley B 1 year ago

Fantastic experience: TUI Gordon St - Wouldn't trust my travel to anyone else. Stephen you are amazing! He went above and beyond to make our holiday exactly what we wanted, very professional, informative and friendly. See you very soon Stephen

TUI Holiday Store

Amazing to hear, thank you

Keira Paterson 1 year ago

Fantastic experience: Jay helped us book our first holiday to Corfu and made the whole experience enjoyable, he answered all our questions. Thank you!

TUI Holiday Store

Thanks for the review Keira

Courtney Mcharg 1 year ago

Fantastic experience: Jay was really helpful today, he helped us to book our first holiday and made the whole experience really enjoyable :)) Thanks again !!

TUI Holiday Store

Thank you for the great review Courtney

Danielle Cassidy 1 year ago

Fantastic experience: Great place to book, Tania couldn't have done any more fantastic holiday booked thankyou the Greek womaness

TUI Holiday Store

Thank you for the great review :D

Richard Lafferty 1 year ago

Fantastic experience: Great staff , so helpful , friendly and knowledgeable, Stephen went above and beyond to help us book our holiday will be using him again in the future and Rose the branch manager was also an amazing help .

TUI Holiday Store

Hi Richard thank you for taking the time to leave a review ! Loved reading your comments and i know Stephen will too. Look forward to seeing you again soon.

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