Lay My Hat Travel

, IP5 1DH, Ipswich

IP5 1DH, Ipswich
07879 475082

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Lay My Hat Travel was established in 2017 and is a luxury travel agency specialising in bespoke tailor made travel, family holidays, boutique trips and much more. Our expert team has over 40 years of combined experience.

Our comment from TraTraTravel UK about Lay My Hat Travel:

Lay My Hat Travel is a highly recommended travel agency in the United Kingdom, known for its exceptional customer service and dedication to creating personalized holiday experiences. Clients consistently praise the team, particularly Kelly and Natalie, for their attention to detail and ability to listen carefully to individual preferences.

The company excels in providing tailored travel solutions, whether it's booking a honeymoon, a family holiday, or an adventurous trip abroad. Their expert knowledge allows them to curate perfect itineraries, ensuring great hotels in fantastic locations, seamless transfers, and valuable advice on flights and excursions.

Many customers highlight the stress-free experience of working with Lay My Hat Travel, as they take care of all the details and are readily available to assist with any queries or changes during the trip. This personal touch, combined with their friendly and knowledgeable approach, sets them apart from larger travel agents.

While a few clients encountered issues such as flight cancellations, the team responded quickly and provided excellent support, further solidifying their reputation for reliability. Overall, Lay My Hat Travel is an excellent choice for anyone looking to plan a holiday without the usual hassles.

Clients appreciate the flexibility, understanding, and commitment to ensuring that each holiday is not just a trip, but a memorable experience.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Lay My Hat Travel: Reviews

5/5 (37 Reviews)
Gemma Ely 2 months ago

Fantastic experience: We have used Kelly for all types of holiday- our honeymoon, a city break weekend and our first family holiday and she ALWAYS delivers, listening carefully to what we like and don’t like. Couldn’t recommend Lay My Hat travel more.

Lay My Hat Travel

Hi Gemma, thank you for your kind words. It is always a pleasure to help you plan your holidays and we look forward to assisting you with many more in the future.

Alex Heys 2 months ago

Fantastic experience: Super helpful with finding the holiday in the first place and then very patient with making changes when our circumstances changed. Would recommend to anyone.

Lay My Hat Travel

Hi Alex, Thank you for your kind words. It was our pleasure to assist you with your booking and we hope to be of service again in the future.

Emily Sullivan 2 months ago

Fantastic experience: Absolutely brilliant service from Kelly and Natalie which resulted in an absolutely brilliant holiday. Would definitely recommend Lay My Hat Travel to anyone booking a holiday, especially if you want to stay in multiple locations and use multiple airports. They chose great hotels in great locations and put together a perfect package for our family trip to California.

Lay My Hat Travel

Hi Emily, thank you for the amazing review. We are delighted that you had a brilliant holiday and it was our pleasure helping you book it. We look forward to working together again in the future.

Hannah Tricker 3 months ago

Fantastic experience: We used Natalie and the team to book our first family holiday abroad. We were pretty picky with what we were after, but our holiday was spot on! Perfect hotel, location, weather and time had. We will use them to book all our holidays as they listen, are flexible and get it right! Takes the stress and time out of trying to find the perfect holiday!

Lay My Hat Travel

Hi Hannah, thank you for your kind words. We are thrilled that you had a great time and the hotel ticked all the boxes. It was our pleasure to assist and we look forward to helping you plan your next family adventure.

Jamie Allen 7 months ago

Fantastic experience: A friendly and knowledgeable team who are always able to find us somewhere lovely at very short notice.

Lay My Hat Travel

Hi Jamie, thank you for the kind words. It's always a pleasure to assist you and we look forward to helping you plan your next adventure.

Emma kievenaar 7 months ago

Fantastic experience: I honestly could not recommend Lay My Hat Travel anymore. From that very first chat, the warmth and understanding of your own personal needs and ideas for your holiday are completely recognised and the time, research and knowledge put in to getting it exactly right for you is second to none. We’ve just arrived home from an incredible family holiday to Florida and everything from start to finish was perfect. Lay My Hat Travel were there every step of the way with lots of advice, answers to my many many queries on travelling with an infant, excellent accommodation, and ultimately just an incredible service. They truly care about making your holiday the best it can possibly be.

Lay My Hat Travel

Hi Emma, thank you so very much for the lovely comments it's hugely appreciated and means a lot. We are glad that you all had an amazing holiday and it was a pleasure for us to help organise it. We look forward to helping you with your next adventure.

Carl Fitch-Jackson 7 months ago

Fantastic experience: Fantastic company, we would recommend them over any big chain. We have been to Turkey and Disneyland Paris with them now and will continue to use them in future years

Lay My Hat Travel

Thank you Carl, it's so lovely to hear you had a wonderful time. It's a pleasure to help with you planning your holidays and we look forward to assisting with your next adventure.

Scott Watson 9 months ago

Fantastic experience: I only have great things to say about this company. I was recommended by a friend , as i was struggling to find a decent holiday for my family of four. We have booked a first time family cruise with which we are very excited & looking forward to. We feel confident now we have everything in place to have a great holiday. It is so much more of a personal feel than what you get from the run of the mill travel agents, nothing was too much trouble for them. I highly recommend using Lay My Hat travel and will definitely use again for any future holidays. Kelly and Natalies attention to detail were second to none. We had so many questions to which they were always happy to help with & responded so promptly. I also booked a first time skiing holiday with friends for my 50th in March with them and again nothing was too much trouble, i can say they put us in one of the best locations with an amazing package and price to which we were really pleased with and they take all the hassle away from you by checking you in I want to say a big Thank you again for all your help & look forward to our next holiday with you.

Lay My Hat Travel

Hi Scott, we are delighted you had a great time skiing and loved the location. It is our pleasure to help and assist with your travel plans and of course your first family cruise. Looking forward to helping you plan many more adventures.

Ben Smythe 9 months ago

Fantastic experience: I highly recommend Lay my hat travel as they are amazing from start to finish. Kelly always finds us the best hotels/holidays for our needs and goes above and beyond. Natalie’s communication with the holidays and flights is excellent. We have just booked another holiday with them and cannot wait. Thank you so much for all your help

Lay My Hat Travel

Hi Ben, thanks so much - always a pleasure to assist you with your holidays and we look forward to helping with your next trip.

Emma Leach 1 year ago

Fantastic experience: We were recommended by our friends to use Kelly and Natalie at Lay my hat Travel and couldn't recommend them enough. From start to finish they were so helpful with finding our hotel, flights, checking us in and even top tips on food places, where to visit and other useful recommendations for our holiday to New York. We have already booked our honeymoon through Kelly and Natalie for next year and will definitely be getting them to book our future holidays. We will certainly be recommending them to family and friends in the future.

Emma Milbourne 1 year ago

Fantastic experience: We were recommended by our friends to use Kelly and Natalie at Lay my hat Travel and couldn't recommend them enough. From start to finish they were so helpful with finding our hotel, flights, checking us in and even top tips on food places, where to visit and other useful recommendations for our holiday to New York. We have already booked our honeymoon through Kelly and Natalie for next year and will definitely be getting them to book our future holidays. We will certainly be recommending them to family and friends in the future.

Lay My Hat Travel

Thanks so much Emma, it is our pleasure to assist you and we're delighted you had a great time in New York. Looking forward to helping you with your future adventures!

Bethan Williams 1 year ago

Fantastic experience: From start to finish, Kelly and Natalie were nothing but amazing! They made our Honeymoon planning completely stress free and the ideas they came up with for us were perfect. We have recommended them to everyone we can and will 100% be using them for every holiday going forward!

Lay My Hat Travel

Hi Bethan, It was our absolute pleasure to help you with the planning of your honeymoon. We are so thrilled you had a wonderful time. We are looking forward to helping you with your next travel plans!

Lee Osborn 1 year ago

Fantastic experience: Nat and Kelly were awesome, we went to Mauritius for a friends wedding and they sorted everything for us at the best rate. % will be using them again. Many thanks ladies Lee&helen

Lay My Hat Travel

Hi Lee & Helen, we are so glad you had a great time in Mauritius, it was a pleasure to help organise and book the trip. We looking forward to helping you again soon.

Jodie Osborn 1 year ago

Fantastic experience: We had an amazing time in Disneyland Paris which was organised and booked through Lay My Hat travel! Brilliant service! Would definitely recommend them to anyone!

Lay My Hat Travel

Hi Jodie, we are delighted you had an amazing time in Disneyland Paris! It was a pleasure to book your magical trip. Look forward to assisting you again in the future!

Emily Whitmore 1 year ago

Fantastic experience: Excellent service from Natalie & Kelly, we had a very complicated request but nothing was too much hassle for them. We had a great holiday with everything sorted for us before we went. They make everything so easy, definitely take the stress out of travel.

Lay My Hat Travel

Hi Emily, we are delighted that you had such a great time and It was our pleasure to help with the planning of your holiday and we look forward to helping you plan your next trip.

Nicola Tyler 1 year ago

Fantastic experience: I decided to take a last minute break. With less than a weeks notice Kelly and Natalie found exactly what I was looking for and took all the stress out of the process!

Lay My Hat Travel

Thanks Nicola, we're glad you had an amazing time and we were able to make it stress free. We look forward to helping you again.

James Griffiths 1 year ago

Fantastic experience: We used Lay My Hat Travel for our recent family holiday to Turkey, after being recommended them by a friend. Kelly and Natalie came back with great options for us at really short notice, and couldn’t have been more helpful or friendly. We had a brilliant holiday, and will definitely be using Lay My Hat Travel for future holidays! Thank you so much!

Lay My Hat Travel

Hi James, we are so pleased you had a brilliant family holiday, it was our pleasure to assist and we look forward to helping you plan your next adventure.

Louise Lamb 1 year ago

Fantastic experience: Excellent service from start to finish with the team. We had the most magical time and can’t wait to book our next adventure with you! X

Lay My Hat Travel

Thank you Louise, our pleasure to assist and we can't wait to help you plan the next one!

James Mehmed 1 year ago

Fantastic experience: We wish we had discovered Lay My Hat Travel earlier. Both Kelly and Nat have made travelling and booking holidays a pleasure. We have valued their expert advice and guidance which have enabled us to experience some truly amazing holidays. From travel in Europe to the beautiful nature of West Canada, the bespoke holidays sourced by Kelly and Nat have been first class. We love the extra touches such as online check in and flight seat booking. That’s why we’ve returned each time and now booked our fifth holiday through Lay My Hat Travel. Give them a go, you won’t be disappointed.

Lay My Hat Travel

Thanks James & Lynn, it has been our pleasure to assist you with your trips to date and we look forward to helping with many more in the future.

Rob Bate 1 year ago

Fantastic experience: Excellent service, and a pleasure to deal with. I can't recommend Lay My Hat Travel enough, and we will definitely be using them again.

Lay My Hat Travel

Hi Rob, thanks so much - our pleasure to assist and we look forward to helping you plan your next adventure.

Jacks 1 year ago

Fantastic experience: Jut returned from Bergamo Old Town and a short break at Lake Iseo. Kelly & Natalie at Lay my Hat Travel were absolutely fantastic and managed to find 2 fabulous hotels in both areas and organised all of the transfers so it was completely hassle-free. I have used this company on a number of times now and whether the group be for 2 ppl or 14 as was the case on a separate booking, the attention to detail, service throughout and quality of the hotels selected has always been absolutely brilliant. Would highly recommend this company and would not go abroad without them. Previously, I would always book my own flights/accommodation but they manage to match or beat these prices and you get all of the extras that a qualified Agent can provide.

Lay My Hat Travel

Hi Jackie, thanks so much. We are thrilled you enjoyed Bergamo Old Town and Lake Iseo. It's always a pleasure to work with you and we look forward to helping you plan the next trip!

kosta karantzis 1 year ago

Fantastic experience: Natalie and Kelly organised both our honeymoon in New York and family holiday to Turkey near Belek (August 2023) Family holiday was amazing. Exceptional value for money staying in a 5 star hotel with great nighttime entertainment. Food was exceptional and A la Carte restaurants were a lovely experience for the children. Unfortunately, on our way home our flights were cancelled whilst we were at the airport. Both Natalie and Kelly were available whenever we had any questions. This made us feel at ease and helped us make the best of a less than ideal situation. They have even submitted our claims for cancelled flights. 5 star support and professionalism. We are going to book again this year with them.

Lay My Hat Travel

Hi Kosta, thanks so much. It's our pleasure to help and assist with your holidays, even when things don't go to the original plans! We look forward to helping you with your next trip.

Jez and Sally Peacock 1 year ago

Fantastic experience: Yet another great trip organised by Kelly and Nat at "Lay My Hat". Nothing is too much trouble. Always so knowledgeable and helpful and always on the ball...... Thankyou so so much x Wouldn't go anywhere wlse. Here's to the next one in December Many Thanks Jez and Sal xx ( and on this occasion our lovely family too )

Lay My Hat Travel

Hi Jez & Sal, thanks so much! Always a pleasure helping you plan your holidays and we look forward to assisting with many more.

anna lipska 1 year ago

Fantastic experience: we had an incredible Holliday and Lay my Hat Travel did an amazing job from start to the end. could not be happier!

Lay My Hat Travel

Hi Anna, that is wonderful - we are so pleased you had an incredible holiday and we look forward to helping you plan your next trip!

Rebecca Briden 1 year ago

Fantastic experience: Highly recommend! We are not the easiest customers to please, where we have 3 kids of different ages to cater for plus an extremely fussy adult. Natalie was so patient and understanding offered us so many different hotels until we found the right one. Will be using this travel agents again for our next holiday.

Jan Woby. Brilliant 1 year ago

Fantastic experience: Can’t recommend enough, brilliant service and expertise, would always use Lay my Hat Travel

Lay My Hat Travel

Hi Jan, thanks so much - always a pleasure to assist you with your holidays and look forward to helping with the next one.

Amanda Canfield (Jones) 1 year ago

Fantastic experience: My family, including my younger children and my parents, recently went on a trip to Norway. Our plan was very vague and we didn’t give the ladies at Lay My Hat much time and our trip was wonderful! They came up with a wonderful plan that satisfied the entire group!

Lay My Hat Travel

Hi Amanda, we are delighted you all had a wonderful holiday and it was our pleasure to assist. We look forward to helping you with future plans.

Marina Calland 1 year ago

Fantastic experience: We were struggling with figuring out where to go on holidays last summer (so much stuff online - hard to tell what's good and what isn't) and a friend recommended Lay My Hat Travel. Exactly what we needed! Kelly listened to our needs and wants, had a look at the places we stayed before and liked and then guided us through the options. She really helped us focus our minds on what we actually needed and gave advice on accommodation, etc. Her and her colleague Natalie even check you into flights!!! We were so pleased with our holidays in Greece last year, we asked them to help us with two more trips. This is an exellent agency - they really know what they are doing. Can't recommend highly enough.

Lay My Hat Travel

Hi Marina, we are so glad you loved what we put together for your trip, it is our pleasure to work with you and our passion to put together unique trips and to ensure we tick all the right boxes. We look forward to working with you on many more!

Cheryl Eade 1 year ago

Fantastic experience: So pleased with our holiday, such an efficient company who certainly take the time and trouble to keep you well informed. Kelly and Natalie have booked several trips for me and all have been brilliant.

Lay My Hat Travel

Hi Cheryl, we are so pleased you had a great time. It is always a pleasure to work with you and plan your trips. We look forward to assisting with the next one.

Stacey Bate 1 year ago

Fantastic experience: This was our first time using an independent travel agency & for me & my family it will be our go to from now on. Kelly and Natalie are one hell of a team, nothing was to much trouble. Everything went smoothly and their communication was impeccable. I was messaging constantly with queries and everything was answered swiftly and perfectly. They make you feel welcome and that nothing is to much trouble. Would we use them again? well the day we arrived back from our trip we enquired about a potential Italian holiday so yes, absolutely, we now wouldn't travel without them. My husband even though he wasn't involved with the arrangement of the holiday was extremely impressed with their professionalism, approachability & dedication to getting us the holiday we had been needing for such a long time. Highly recommended, great service and extremely friendly.

Lay My Hat Travel

Hi Stacey, it was our absolute pleasure to assist you with the planning and booking of your family holiday. We are delighted you had a great time and we are looking forward to bringing together your travel plans for your next trip in the near future.

Laura Polley 1 year ago

Fantastic experience: Kelly & Natalie were amazing and made the experience of getting married abroad effortless and stress free. Would recommend sugar beach & sunrise attitude Mauritius highly. Would also recommend Lay my hat and already looking to book more holidays .

Lay My Hat Travel

Hi Laura, it was our absolute pleasure to help book and plan your wedding and honeymoon. We are thrilled you all had such a wonderful time. Many Congratulations! We can't wait to assist you with your next trip.

Beth Cooper 1 year ago

Fantastic experience: Kelly and Nat were amazing help pre, during, and post trip! Listening to all our requirements and being super flexible with offers. The hotels selected were great value for money, location. While we were away they were quick to respond and in contact the whole time, making us feel safe and supported. They also helped with last minute changes which made our trip so great! Thank you team! Xx

Lay My Hat Travel

Hi Beth we are so glad that you had such am amazing trip and we got to be the ones that helped you organise it. It was a pleasure to arrange it for you and support you while you were travelling and we look forward to helping you again in the future.

Julia Duncan 1 year ago

Fantastic experience: We have recently returned from a coast to coast trip of Australia curated and expertly organised by Kelly at Lay My Hat Travel. From conception to completion Kelly listened to our expectations and planned a perfectly balanced itinerary that incorporated all our holiday requirements. From previous experience Kelly understands our travel preferences and handles my procrastination with patience and professionalism! She has an instinctive feel for the experiences that drive our love of exploration and creates a bespoke package that includes adventure, culture, relaxation and excitement! She knows where to splurge, when to save and how to maximise our time and our budget to its greatest effect. Every element of our holiday was thoughtfully planned, from well-timed flights, seamless transfers to ideal hotels and suggestions of excursions that offer a truly immersive experience. Documentation was provided promptly and accurately by Natalie who also responded swiftly to a request for an earlier-than-planned transfer to the airport. We felt confident that we were in safe and efficient hands at all times and, on the other side of the world, that reassurance is invaluable. In these uncertain times it’s comforting to have the support of a company that provides a totally stress-free and easy travel experience. We highly recommend the superb customer service provided by Kelly and Natalie. The guarantee of a successful holiday is all in the planning and we wouldn’t trust our holiday with anyone else! Lay My Hat Travel is the only way to go! Thank you ladies! We look forward to more great adventures with you very soon! Andy & Julia Duncan

Lay My Hat Travel

Thank you Julia & Andy we are so pleased that you had a fabulous time, we loved receiving the amazing photographs and updates from your trip. We are looking forward to helping you with the next one.

Chloe Last 2 years ago

Fantastic experience: Kelly and Natalie were recommended by friends to help book our once in a lifetime trip to Lapland and they did not disappoint. No question was too silly and nothing was too much trouble. We have now booked a city break through them and will continue using them in the future. I will certainly be recommending them to friends and family as they offer a fantastic service

Lay My Hat Travel

Thank you so much Chloe. It was our pleasure to assist you with your trip of a lifetime to Lapland and we are looking forward to helping you again this year.

Sam Banthorpe 2 years ago

Fantastic experience: Used this company off the back of a recommendation from a friend and in turn I have recommended their services to several others. Great service from both Kelly and Natalie who we dealt with, couldn’t have been more helpful. Made the whole process so easy and our holiday, including flights and private transfers, as stress free as they possibly can be. Will definitely use again :)

Lay My Hat Travel

Thank you Sam. It was a pleasure to assist you with your holiday plans, we are delighted that you were pleased with our service.

Brad Harper 2 years ago

Fantastic experience: A big thank you for a wonderful service from start to finish. Would highly recommend this company and looking forward to using them again.

Lay My Hat Travel

Thank you Brad, we are delighted that you are pleased with our service. Pleasure to work with you and we looking forward to assisting you with your next travel plans.

Jane Mary Moore 2 years ago

Fantastic experience: So pleased with this company,they go all out to help you with finding the right holiday for you.if you have a problem like plane delayed like we did the other year .they took the trouble ringing us to see if we were OK.would not use any one else.highly recommend

Lay My Hat Travel

Thanks so much Jane, we have loved having you and Gary as loyal customers since 2018! We look forward to helping you with many more holidays.

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